Trusted Agent profile · Westbury-On-Trym, Bristol

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CJ Hole Westbury On Trym reviews

★★★★★ Excellent

424 reviews across 3 platforms

25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ

Part of CJ Hole, see every office.

CJ Hole's office in Westbury-On-Trym, Bristol, at 25 Canford Lane, is rated 4.8 out of 5 across 424 reviews on three platforms, including 316 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.9 / 5

316

Reviews on Google

This office

Trustpilot logo

4

Reviews on Trustpilot

This office

allAgents logo

104

Reviews on allAgents

This office

Reviews may appear on more than one platform.

About CJ Hole Westbury-On-Trym

CJ Hole Westbury on Trym opened in 2014 as a joint venture to the established Henleaze office and together proudly serve the local communities of Henleaze, Westbury-on-Trym, Stoke Bishop, Sneyd Park, Brentry, Henbury, Southmead, Sea Mills and Shirehampton. Our office is prominently positioned in the heart of Westbury on Trym, specialising in both residential sales and lettings, property management as well as new home and land sales, we have a wide range of properties to suit every individual need. Our team are passionate about property and are committed to delivering a high standard of customer service. The key to any successful business is its people and our office is no different. Franchisee owner Chris Hill is Bristol born-and-bred and is a member of both the National Association of Estate Agents (MNAEA) and the Association of Residential Lettings Agents (ARLA). He is passionate about property having 30+ years industry experience and runs a total of eight branches in the area. Both Tim and George are both directors of Henleaze & Westbury-on-Trym and head up a large team split between the two offices. Between them and the rest of the team, they have 75 years' experience within Estate Agency and are both recognisable figures, having both grown up in the local area. As such, our team offers unrivalled knowledge of the region, extensive expertise across the local property market along with many of the team being Members of the National Association of Estate Agents (MNAEA).

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Westbury-On-Trym office, from every platform, shown as written. First names only.

5/5

Google

I had a fantastic experience with CJ Hole. The staff were friendly especially LORRAINE, helpful, and always quick to respond to any questions I had. They made everything straightforward and went above and beyond to make sure things ran smoothly. Really grateful for their support, highly recommended!

Soumya · 13 February 2026

Agent replied · 13 April 2026

Soumya, thank you for this fab review. We appreciate your kind words. We're very pleased to hear you will highly recommend us too. Enjoy your new home. CJ Hole Team

5/5

Google

Cj hole were brilliant throughout selling my property, they took the pictures that I wanted and kept me updated every step of the way. Once accepting an offer Lorraine worked tirelessly with respect to exchange and completion and should be commended for her valiant effort as the buyers solicitor certainly dragged their heels. Thank you Lorraine, you are a star.

Trevor · 28 November 2023

Agent replied · 28 November 2023

Trevor, thank you so much for taking time to do this review. Your comments about the team (and especially Lorraine) have been well received and we are pleased completion took place this week. All the best with your onward plans. CJ Hole Team

5/5

Google

CJ hole made the process of buying a flat easy, they are very professional from meeting Daniel at the flat and negotiating the price, Lorraine kept us up to date during the buying process and was able to answer any queries we had, she also helped us to get set up with the rental team, Thank you

Tina · 11 January 2024

Agent replied · 12 January 2024

Tina, what a great review with great feedback. We appreciate it! We are pleased that you are continuing working with us too, with our lettings department. Thank you. CJ Hole Team

5/5

Google

We just completed my house purchase through CJ Hole, I am happy to highly recommend them as a thoroughly responsible team of professionals. Many thanks to Lorraine and the rest members, they provided excellent service throughout the entire process.

Lanhua · 14 November 2024

Agent replied · 2 December 2024

Lanhua, thank you for taking the time to leave the review. Thank you also for saying you will highly recommend us! Just what we like to hear. We hope you enjoy your lovely new home. CJ Hole

5/5

Google

Great service from the team at CJ Hole. Especially Lorraine who kept me up to date and chased up solicitors to ensure everything progressed as needed and was as stress-free as possible. Would not hesitate to use their services again

C · 15 October 2024

Agent replied · 26 September 2024

Hello! A fab review, thank you so much. We are so glad you've mentioned 'as stress-free as possible' showing quite clearly that we're dedicated to help when and where we can. We're glad you will use our services again. CJ Hole Team

5/5

Google

I recently sold my house through CJ HOLE Westbury and the team were great from start to finish very professional and responsive in terms of communications - Special mention to Kate who followed up the process of the sale with the buyer and was excellent at ensuring the sale progressed in a timely manner.

Rachel · 23 January 2024

Agent replied · 6 February 2024

Thanks for the review Rachel. Kate especially appreciates the shout out! Many thanks again, CJ Hole Team

5/5

Google

CJ Hole have been amazing at helping us to buy our first home! We couldn’t be happier. We dealt mostly with Lorraine who went above and beyond to make sure we had all the information we needed and helped us with any queries. Thanks so much, if we could give more than 5 stars we would!

Ellie · 13 November 2023

Agent replied · 24 November 2023

Ellie, thank you so much for leaving this fantastic review. We hope you are very happy in your new home! CJ Hole Team

5/5

Google

Huge thanks to Kate and everyone at CJ Hole who has helped us negotiate the purchase of a flat as a starter home. When unexpected difficulties arose, Kate helped us find a path, keeping everyone informed and making sure we all got what we wanted. It couldn't have happened without her expertise.

Christopher · 20 January 2024

Agent replied · 23 January 2024

Christopher, thank you for leaving such a glowing review. Kate very much appreciates the shout out! We hope you settle in nicely into your new home. CJ Hole Team

5/5

Google

George, Lorraine and the team were so incredibly helpful. They kept me regularly up to date with all the information, even making sure they checked things with the solicitors. This team really went above and beyond to be helpful and make the house selling process as less stressful as possible

Ros · 29 February 2024

Agent replied · 1 March 2024

Hi Ros, this is a great review, thank you so much. CJ Hole Team

5/5

Google

CJ Hole Westbury were great throughout the sometimes stressful process of purchasing our new home. A clear process for making offers and then good communication throughout until exchange / completion. It was challenging at times (solicitors, lender requiring structural survey, etc) which slowed everything down but Lorraine was great at ensuring everyone knew what was going on chasing people down to ensure exchange happened as soon as possible. Highly recommend.

Mark · 3 July 2022

Agent replied

Hi Mark, we appreciate your time leaving this review and it's great to read that you will 'highly' recommend us to anyone. Thank you. Lorraine and the CJ Hole Team.

5/5

Google

Recently sold my house with cj hole westbury on trym, brilliant service, special mention to Rob Watson who was exceptional from start to end.

Aaron · 7 April 2025

Agent replied · 14 April 2025

Thank you, Aaron, for leaving this 5 star review. We appreciate it! CJ Hole Team

5/5

Google

Completed on a buy to let last Wednesday. Lorraine was very helpful and quick to deal with our requests and queries, would use CJ hole in the future.

Jacob · 14 February 2025

Agent replied · 19 February 2025

Hi Jacob, thank you for leaving the review - we appreciate it. We look forward to working with you again if you need us. CJ Hole Team

5/5

Google

Exceptional service start to finish when buying a house through CJ Hole. Special mention to George Mawer who was very helpful throughout the process.

Richard · 27 March 2025

Agent replied · 1 April 2025

Hi Richard, "exceptional service", we'll take that! Thank you for leaving such a great review for us. CJ Hole Team

5/5

Google

We have recently sold and completed with cjhole we would like to thank Lorraine for all her efforts and time she put in to help get the sale completed and go as smoothly as possible we feel she went above and beyond to help reduce the stress of moving.

Tracy · 16 February 2024

Agent replied · 22 February 2024

Thanks for the review Tracy! We're so pleased that we were able to take away some of the stress of moving - Lorraine appreciates the shout out and wishes you all well in your new home. CJ Hole Team

5/5

Google

We had found C J Hole to be very professional and helpful in our recent house purchase. They were very flexibile with our multiple viewings and supportive in the purchase process. Kate was really great at keeping in touch and ensuring the process was always moving forward. Thank you

Nicola · 5 February 2024

Agent replied · 7 February 2024

Nicola, thank you for leaving the review. So good to read we supported you from start to finish! Enjoy your new home. CJ Hole Team

5/5

Google

CJ Hole Westbury-on-Trym were professional, friendly and helpful throughout my uncle's house sale. They provided excellent customer service and support throughout the entire selling process. The weekly update and progress reporting was excellent. Many thanks to Samantha, Victoria, Lorraine and the rest of the team. I thoroughly recommend them.

P · 26 January 2024

Agent replied · 9 February 2024

Paul and Jo, thank you for leaving this review. We strive on providing excellent customer service - it's very important to us. We're pleased you've left this review for others to read when choosing an Estate Agent. CJ Hole Team

5/5

Google

CJ Hole Westbury-on-Trym were professional, friendly and helpful throughout my uncle's house sale. They provided excellent customer service and support throughout the entire selling process. The weekly update and progress reporting was excellent. Many thanks to Samantha, Victoria, Lorraine and the rest of the team. I thoroughly recommend them.

Paul · 20 January 2024

Agent replied · 23 January 2024

Paul and Jo, thank you for leaving this review. We strive on providing excellent customer service - it's very important to us. We're pleased you've left this review for others to read when choosing an Estate Agent. CJ Hole Team

5/5

Google

We were a bit scared of the whole process of buying our very first house in the UK but thanks to CJ Hole Westbury it was an absolutely pleasure. These guys know how to look after their customers, special thanks to Lorraine Banbury for being so patient with us and pushing to complete the whole transaction on time. Well done guys!

Artur · 9 March 2023

Agent replied

Artur, what a fantastic review - thank you so much! We pride ourselves on customer service and we are pleased you feel you've been looked after. CJ Hole Team

5/5

Google

We were a bit scared of the whole process of buying our very first house in the UK but thanks to CJ Hole Westbury it was an absolutely pleasure. These guys know how to look after their customers, special thanks to Lorraine Banbury for being so patient with us and pushing to complete the whole transaction on time. Well done guys!

Artur · 7 March 2023

Agent replied

Artur, what a fantastic review - thank you so much! We pride ourselves on customer service and we are pleased you feel you've been looked after. CJ Hole Team

5/5

Google

I would definitely recommend C.J. Hole to any friends and family who might be thinking of moving. The service has been excellent throughout - Kate Cullen kept us informed every step of the way ( both forward and backward) and did everything possible to keep things moving. Thank you for all your efforts - they are much appreciated. Joyce Nash

Andrew · 2 March 2023

Agent replied

Andrew and Joyce, thank you for leaving this review. We're so pleased you will recommend CJ Hole to friends and family, it means a lot. CJ Hole Team

5/5

Google

I would definitely recommend C.J. Hole to any friends and family who might be thinking of moving. The service has been excellent throughout - Kate Cullen kept us informed every step of the way ( both forward and backward) and did everything possible to keep things moving. Thank you for all your efforts - they are much appreciated. Joyce Nash

Andrew · 1 March 2023

Agent replied

Andrew and Joyce, thank you for leaving this review. We're so pleased you will recommend CJ Hole to friends and family, it means a lot. CJ Hole Team

5/5

Google

I highly recommend CJ hole for their amazing job..Carys and Vaneesa were answering all our concerns. Thanku so much for being so helpful 💓 …

Reni · 5 February 2025

Agent replied · 2 February 2025

Thank you for the Five Stars Reni! Carys, Vanessa and the Team really appreciate the feedback!

5/5

Google

In my capacity as an accountant I frequently deal with Estate Agents acting for clients who are selling property & my recent experience with Lorraine Banbury of C J Hole has been nothing less than excellent & she is by far the most professional & efficient Estate Agent that I have had the pleasure of dealing with

Peter · 5 May 2023

Agent replied · 29 April 2023

What a great review! We agree - she is professional and efficient. We appreciate the time taken to leave this review Peter. CJ Hole Team.

4/5

Google

I used CJ Hole Westbury to help sell my farther-in-law's house. Their estimate was the median of the agents quoting and their valuer was the best of the bunch being neither dull nor pushy. Their estimate was not achieved but they were professional and realistic and I wanted a quick sale. The buyer they found was honest and straight forward and we suffered no last minute offer reductions. The office staff were contactable and helpful. The delays we suffered were down to the conveyancing solicitor not the agent. From my experience I would recommend them.

Richard · 15 October 2024

Agent replied · 25 September 2024

Hi Richard, we appreciate you taking time leaving this review. We are very happy to hear you will recommend us to others. Thank you. CJ Hole Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about CJ Hole Westbury On Trym

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards: CJ Hole, Bristol won Trusted Agent.

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