Trusted Agent profile · Westbury-On-Trym, Bristol

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CJ Hole Westbury On Trym reviews

★★★★★ Excellent

424 reviews across 3 platforms

25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ

Part of CJ Hole, see every office.

CJ Hole's office in Westbury-On-Trym, Bristol, at 25 Canford Lane, is rated 4.8 out of 5 across 424 reviews on three platforms, including 316 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.9 / 5

316

Reviews on Google

This office

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4

Reviews on Trustpilot

This office

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104

Reviews on allAgents

This office

Reviews may appear on more than one platform.

About CJ Hole Westbury-On-Trym

CJ Hole Westbury on Trym opened in 2014 as a joint venture to the established Henleaze office and together proudly serve the local communities of Henleaze, Westbury-on-Trym, Stoke Bishop, Sneyd Park, Brentry, Henbury, Southmead, Sea Mills and Shirehampton. Our office is prominently positioned in the heart of Westbury on Trym, specialising in both residential sales and lettings, property management as well as new home and land sales, we have a wide range of properties to suit every individual need. Our team are passionate about property and are committed to delivering a high standard of customer service. The key to any successful business is its people and our office is no different. Franchisee owner Chris Hill is Bristol born-and-bred and is a member of both the National Association of Estate Agents (MNAEA) and the Association of Residential Lettings Agents (ARLA). He is passionate about property having 30+ years industry experience and runs a total of eight branches in the area. Both Tim and George are both directors of Henleaze & Westbury-on-Trym and head up a large team split between the two offices. Between them and the rest of the team, they have 75 years' experience within Estate Agency and are both recognisable figures, having both grown up in the local area. As such, our team offers unrivalled knowledge of the region, extensive expertise across the local property market along with many of the team being Members of the National Association of Estate Agents (MNAEA).

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Westbury-On-Trym office, from every platform, shown as written. First names only.

5/5

Google

Highly recommend the CJ Hole team at Westbury in Trym. They were friendly, professional, supportive and kept us informed throughout the whole process. Unlike other agents their extensive contact lists meant we had regular viewings throughout our time with them and as a result a successful sale. The sale progressor made sure we were regularly informed on progress of our sale. We are now happy in our new home and feel it's all down to committed staff at CJ Hole.

Jo · 15 October 2024

Agent replied · 9 November 2024

Jo, what a great review, thank you so much. We trust you are settling in very nicely. Thanks again for taking the time to leave these comments, we appreciate it. CJ Hole Team

5/5

allAgents

We have been extremely

We have been extremely impressed by CJ hole, from when we first met Ben, last summer, who from the first viewing we had, was proactive and thoughtful in the properties he recommended for us to visit. There was nothing that we didn't like. When we did find the perfect place he acted quickly and made the difference in helping us secure the purchase. Which we are so grateful for!! Kim then took over, who has also been amazing she is again extremely proactive and has kept both sides up to date in what turned out to be a very drawn out and stressful purchase due to issues on the property we were selling! We have nothing but praise for CJ hole as a company the two people we have dealt with Ben and Kim have been outstanding from start to finish!! Thank you both we are so grafeful to you for taking some of the stress out of what was a very stressful situation.

David · 9 January 2018

Agent replied · 21 February 2025

Dave & Kate, it was a pleasure finding your family home in BS9! thank you for your kind words. Wishing you all the best from the Team!

5/5

Google

I have been using CJ Hole Westbury for the management of my rental property for the past 6 months, and they have been nothing but great. They are always quick to respond and keep me updated at all times. I know that both my property and tenants are being looked after by the best in the business, Baker, Kat and Kelly have been efficient, professional and friendly and I couldn’t have instructed a better team. I'd also like to add that Baker has been exceptionally good in helping me solve any issues I have had with my property. These guys really are great and get a thumbs up from me.

Craig · 31 March 2016

Agent replied

Thank you for you review Craig - we really appreciate your feedback. Kind regards, The CJ Hole Team

5/5

Google

I haven’t had the opportunity to use CJ Hole before. I have to say they were excellent. Agreeing a sale in this market is one thing however progressing the sale to exchange and completion is another. I cannot thank Kate enough. Thank you. Ross.

Ross · 21 December 2023

Agent replied · 22 December 2023

Ross, thanks for this review. We are pleased to read you found our service to be excellent! We look forward to hearing from you again if you need us. CJ Hole Team

5/5

Google

Lorraine Banbury has gone to great lengths over recent months to get a sale of mine over the line. Unfortunately it was not seen through to completion but this was no fault of CJ Hole and they have to be commended on their efforts with liaison and co-ordination between the relvant parties. Many thanks.

Darren · 30 March 2023

Agent replied · 7 April 2023

Thank you for your review Darren - we appreciate your commendation. CJ Hole Team.

5/5

Google

Having used CJ Hole for my last house sale, they are the only agent I would use in Westbury on Trym - I’d highly recommend CJ Hole who did a fantastic job from start to finish on my recent sale. Many thanks to Kate, Tim and the team

James · 25 August 2023

Agent replied · 29 August 2023

James, lovely to be working with you again too! We're sure you'll highly recommend us too. CJ Hole Team

5/5

Google

George Mawer, Kate Cullen and the whole team of consummate professionals at C.J. Hole did an outstanding job of selling my house quickly and without any problems. They are all highly skilled and great communicators, expertly guiding me through the process every step of the way. I cannot recommend C.J. Hole highly enough.

Allan · 31 March 2023

Agent replied · 7 April 2023

What a great review! Allan, thank you for leaving it - we do appreciate all feedback. CJ Hole Team.

5/5

Google

I can’t say highly enough of this branch of CJ Hole . They went above and beyond what we expected. They are patient. And very accommodating. I’ve never had any issues or problems with them. Nothing is too much for them to do for you. If you ask them a favour. Look no further !! These are the agents for you !!

Simon · 23 March 2025

Agent replied · 25 March 2025

Hi Simon, this is a fantastic review! Thank you so much for taking the time to leave it. CJ Hole Team

5/5

Google

Excellent experience with the team at CJ Hole Westbury - responsive, friendly and professional. Jasmine and Kate were a pleasure to work with, very easy to communicate with and kept us up to date throughout the process.

Gemma · 31 January 2024

Agent replied · 6 February 2024

Gemma, thank you for leaving such a great review. We appreciate it. CJ Hole Team

5/5

Google

Brilliant team of people who did everything they possibly could to ensure our purchase and sale went through as smoothly as possible. Particular thanks to Lorraine who does a fantastic job keeping things moving.

Ross · 9 March 2024

Agent replied · 13 March 2024

Hi Ross, thanks for this great review - much appreciated! Enjoy your new home. CJ Hole Team

5/5

Google

We worked with George on the sale of our house. He was fantastic at keeping us up to date and in the loop…especially as we were doing this all from the USA. He made sure the process was smooth and went above and beyond to help us. So thankful for such great service.

Anoushka · 31 August 2022

Agent replied

It's been a pleasure working with you Anoushka, and thank you for leaving a great review for us. George and the Team

5/5

Google

This week, I completed my home purchase and received the keys from CJ Hole. I am thankful to have Kate from CJ Hole helping out with the process. As a first-time buyer, I did not know much about the whole process, but Kate and the crew were patient, professional and helpful in answering all my questions and enquiries. Their prompt replies helped me understand the stages of the transaction, and their help in communication with the seller was excellent. The whole process went smoothly with the support of Kate. Thank you so much!

Dennis · 28 March 2024

Agent replied · 31 March 2024

Thank you for your review, Dennis. We are happy to hear that you were guided helpfully throughout the whole process. It means a lot to us to hear that. Enjoy your new home. CJ Hole Team

5/5

Google

Delighted that CJ hole got our sale and purchase over the line. Lorraine in particular was great in the sales progressing side to get everything finished.

John · 16 July 2024

Agent replied · 16 July 2024

Hi John, thanks for the review! We wish you all the very best in your new home. CJ Hole Team

5/5

Google

We would highly recommend C J Hole we have nothing but praise for all the staff in the Westbury office, from our initial call they spent time explaining the process to ensure we understood the process and provided sound advice throughout. The marketing was very good, we sold and completed within 3 months and this in our opinion was due to the staff in and we sold within a couple of th thgae ur understanding and gave us sound advice how to proceed. The marketing of our house was very good and following the agreed sale (within a couple of months), they kept regular contact not only with us but all parties involved. The service they provided throughout the process was excellent, the staff in Westbury office worked extremely hard and through their determination with determination and as a result and rose - well done all of you !

Louise · 15 March 2024

Agent replied · 20 March 2024

Hi Louise, wow, thank you for this fantastic review. We really appreciate the kind comments and are happy that were happy. A great review. CJ Hole Team

5/5

Google

Purchasing a property from CJ Hole they were professional, polite and helpful through out the process. When things became tricky Lorraine calmly maintain contact with me and the seller to ensure the sale proceeded. I am incredibly grateful to the team for supporting me through this purchase and can't wait to move in!

Sara · 3 July 2022

Agent replied

We thank you for such a glowing review Sara. It was a pleasure working with you to reach that end goal and wish you many happy years in your new home. Lorraine and the CJ Hole Team.

5/5

Google

CJ Hole have been fantastic from start to finish. The whole experience has renewed our faith in estate agents. Our Sales progressor was particularly impressive keeping us informed and encouraging us to never give up. Thanks Kate!

KATIE · 29 September 2023

Agent replied · 30 September 2023

Katie, thank you for leaving such a glowing review. We are glad to have renewed your faith in Estate Agents! CJ Hole Team

5/5

Google

Excellence service from the whole team but in particular Kate Cullen, who kept me informed throughout the whole process. Selling a property can be quite stressful but Kate was able to reassure me all the way, in a positive and friendly manner. Well done.

Pat · 13 February 2023

Agent replied

Thank you for your review - much appreciated. CJ Hole Team.

5/5

Google

We'ved used CJ Hole for both Purchasing/Selling and letting. Its always been a great experience with first class help. Thanks to George & Kate for your all help with our recent sale.

Samuel · 8 December 2023

Agent replied · 22 December 2023

Hi Samuel, thank you for your review. We're glad you had first class help! CJ Hole Team

5/5

Google

From beginning to end our experience with CJ Hole was fantastic, highly professional, understanding and diligent. From Alex who sold our house to Lorraine who ensured the sale went through to completion (especially when it was going a bit awry) were brilliant. We had lots of feedback on viewings, great advice when an offer was received, amazing support and communication all the way through. But again special thanks to Lorraine, who seemed to be on phone or emailing the others in the chain all the time to ensure the sale went through, quite simply she was brilliant. I could not recommend highly enough.PositiveResponsiveness, Quality, Professionalism

Hywel · 24 June 2022

4/5

Google

We sold our house through CJ Hole last year and Lorraine was absolutely amazing. She kept things moving, chasing all the parties in the chain, always knew exactly what was happening and was great at keeping us informed. We were certainly hard-work clients, with one failed sale and two failed purchases, but she stuck with us throughout and got us to our desired pre-Christmas completion. I don't think we could have done it without her! Lorraine is absolutely 5 stars; I've only given a 4-star rating just because some of the other agents who we initially dealt with during our viewings didn't have quite the same level of efficiency or enthusiasm.PositiveResponsiveness, Professionalism

Lisa · 4 June 2022

5/5

Google

C J Hole helped me to sell my mum's house in Westbury-on-trym and I have found them all to be extremley helpful, friendly and professional. I grew up in Bristol and C J Hole has been around for a long time and they are still up there as one of the best estate agents in the city. I would highly recommend them. Many thanks to Tim, Cleo and all the team who all did an amazing job.PositiveResponsiveness, Quality, Professionalism, Value

Christine · 3 June 2022

5/5

Google

Having only this week completed my house purchase through CJ Hole, Westbury on Trim, I am pleased to highly recommend them as a thoroughly friendly team of professionals. I particularly found the ongoing support and advice from Kate, my dedicated sales progressor invaluable and very re-assuring indeed. She seemed to have the happy knack of keeping all involved parties in the chain up to speed...including my own solicitor...no easy task.. Thank you all.

Sue · 23 March 2024

Agent replied · 27 March 2024

Hi Sue, thank you for leaving this review. We feel it's helpful to have a dedicated Sales Progressor in our offices and we're pleased you've benefited from Kate's guidance too. We hope you settle in nicely! CJ Hole Team

4/5

Google

We sold our house through CJ Hole last year and Lorraine was absolutely amazing. She kept things moving, chasing all the parties in the chain, always knew exactly what was happening and was great at keeping us informed. We were certainly hard-work clients, with one failed sale and two failed purchases, but she stuck with us throughout and got us to our desired pre-Christmas completion. I don't think we could have done it without her! Lorraine is absolutely 5 stars; I've only given a 4-star rating just because some of the other agents who we initially dealt with during our viewings didn't have quite the same level of efficiency or enthusiasm.

Lisa · 30 March 2022

5/5

Google

From beginning to end our experience with CJ Hole was fantastic, highly professional, understanding and diligent. From Alex who sold our house to Lorraine who ensured the sale went through to completion (especially when it was going a bit awry) were brilliant. We had lots of feedback on viewings, great advice when an offer was received, amazing support and communication all the way through. But again special thanks to Lorraine, who seemed to be on phone or emailing the others in the chain all the time to ensure the sale went through, quite simply she was brilliant. I could not recommend highly enough.

Hywel · 30 March 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about CJ Hole Westbury On Trym

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards: CJ Hole, Bristol won Trusted Agent.

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