Trusted Agent profile · Westbury-On-Trym · Bristol

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CJ Hole Westbury On Trym reviews

★★★★★ Excellent

424 reviews across 3 platforms

25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ

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CJ Hole's office in Westbury-On-Trym, Bristol, at 25 Canford Lane, is rated 4.8 out of 5 across 424 reviews on three platforms, including 316 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.9 / 5

316

Reviews on Google

This office

Trustpilot logo

4

Reviews on Trustpilot

This office

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104

Reviews on allAgents

This office

Reviews may appear on more than one platform.

About CJ Hole Westbury-On-Trym

CJ Hole Westbury on Trym opened in 2014 as a joint venture to the established Henleaze office and together proudly serve the local communities of Henleaze, Westbury-on-Trym, Stoke Bishop, Sneyd Park, Brentry, Henbury, Southmead, Sea Mills and Shirehampton. Our office is prominently positioned in the heart of Westbury on Trym, specialising in both residential sales and lettings, property management as well as new home and land sales, we have a wide range of properties to suit every individual need. Our team are passionate about property and are committed to delivering a high standard of customer service. The key to any successful business is its people and our office is no different. Franchisee owner Chris Hill is Bristol born-and-bred and is a member of both the National Association of Estate Agents (MNAEA) and the Association of Residential Lettings Agents (ARLA). He is passionate about property having 30+ years industry experience and runs a total of eight branches in the area. Both Tim and George are both directors of Henleaze & Westbury-on-Trym and head up a large team split between the two offices. Between them and the rest of the team, they have 75 years' experience within Estate Agency and are both recognisable figures, having both grown up in the local area. As such, our team offers unrivalled knowledge of the region, extensive expertise across the local property market along with many of the team being Members of the National Association of Estate Agents (MNAEA).

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Westbury-On-Trym office, from every platform, shown as written. First names only.

5/5

Google

I would like to thank the team at CJ Hole in Westbury-on-Trym. Throughout a protracted period of selling my mother’s house they were always responsive, supportive, and friendly. A very knowledgeable and professional team who I highly recommend. Anyone looking for a good agent in the area should look no further.

Kim · 14 November 2024

Agent replied · 9 November 2024

Hi Kim, thank you for leaving the review. We're pleased to see your comments 'responsive, supportive and friendly' and even more pleased to hear you will highly recommend us. Thank you again. CJ Hole Team

5/5

Google

We collected the keys to our new home yesterday from CJ Hole Westbury-On-Trym and would highly recommend them. Kate Cullen was brilliant throughout the whole process, thank you Kate.

John · 25 May 2023

Agent replied · 1 June 2023

Thank you for saying you will highly recommend us, John - much appreciated. Enjoy your new home. CJ Hole Team

5/5

Google

Kate was very tenacious in keeping the chain together. Her efforts with phone calls in every direction helped us over the line. Phew. Not easy in the current market conditions.

Wendy · 29 March 2023

Agent replied · 7 April 2023

Wendy, we appreciate you taking the time to leave this great review for Kate. CJ Hole Team.

5/5

allAgents

First class proactive service

We have just exchanged contracts via C.J.Hole with the help of amazingly efficient and proactive Lorraine Banbury. We had difficulty with our solicitors when, due to the exit of a staff member, our matter fell through the cracks. It was with Lorraine‘s experience and assistance that things got back on track. Lorraine handled everything with tact and understanding. We highly recommend C.J. Hole. They took the stress out of a stressful situation.

A customer · 9 February 2022

5/5

allAgents

"First class proactive service ..."

We have just exchanged contracts via C.J.Hole with the help of amazingly efficient and proactive Lorraine Banbury. We had difficulty with our solicitors when, due to the exit of a staff member, our matter fell through the cracks. It was with Lorraine‘s experience and assistance that things got back on track. Lorraine handled everything with tact and understanding. We highly recommend C.J. Hole. They took the stress out of a stressful situation.

Karin · 9 February 2022

5/5

allAgents

It’s 3 month since

It’s 3 month since we moved and we continue to be grateful to CJ Hole, George, Lorraine and the team. From our first meeting with George he enabled the sale with helpful professional advice while also listening to us and taking our personal circumstances into consideration. There were inevitable glitches, for example when the property we were buying suddenly became liable for probate and later when we needed to find a mutually acceptable completion date George stepped in and enabled the process. We were so glad we had chosen CJ Hole and would recommend George and his team unreservedly.

Sandra · 8 April 2020

5/5

Google

I have just sold my property through C J Hole, Westbury on Trym, Bristol. It was a long drawn out process after accepting the offer on 25 October 2019. All the staff were exceptionally helpful throughout from Ben who visited me last July to arrange the marketing, Annabel who took the photos, Josh, Luke,and Max who accompanied prospective buyers, ending with Lorraine who saw the sale go through, and Kim who stood in for her right at the end. Well done to you all.

Anne · 20 March 2020

5/5

Google

I cannot express my thanks enough to the team at C J Hole. Not only have they been friendly, but extremely professional and have kept me updated on the progress of the sale of property we were selling from day one right through to completion. I would not hesitate to recommend them to anyone buying or selling a property.

Colin · 4 June 2024

Agent replied · 17 July 2024

Colin, thank you for leaving this great review. We are happy that you have noted our 'extremely professional' service and that you will recommend us to others. We'd appreciate that! CJ Hole Team

5/5

Google

CJ Hole managed the sale of my house recently. I can highly recommend their sales progressor Lorraine for her sympathetic ear and tenacious efforts to make sure things stayed on track. The selling process was quite a rollercoaster but knowing she was on the case and keeping all the parties focused helped me to get my sale completed with my sanity intact! Many thanks for a job well done.PositiveQuality

Sandra · 25 February 2022

5/5

Google

CJHole have recently sold a property on my behalf in Westbury on Trym, Bristol. The sale was initiated with the help of Daniel and once a purchaser was found Kate took over with all aspects of the sale. At all times, I found every member of staff extremely helpful and reassuring throughout the sales process, and wouldn't hesitate to highly recommend CJHole if you are looking for an estate agent in Bristol!

Russ · 27 June 2023

Agent replied · 5 July 2023

Russ, what a great review! Thank you for such kind words. We are so pleased you will highly recommend us to those looking for a Bristol agent. Thanks again. CJ Hole Team

5/5

allAgents

Amazing Sales

We were extremely fortunate when we came to move house that we chose to do so through CJ Hole. Ben found a buyer for our property almost immediately with the asking secured, in addition to this he supported us in securing the purchase of our new property. Vicki and Bonnie were then brilliant in helping us get over a number of challenges and keeping us completely up to speed with any developments and keeping things on track fantastically when there were a few hurdles that needed to be negotiated. I can't speak highly enough of the sales progression team.

MC · 28 March 2019

5/5

allAgents

Couldn't have asked for

The whole team were fantastic throughout the process of seeking out property; professional, extremely capable, proactive and thoroughly nice people. We dealt with Ben for the initial sale and viewings who was accommodating, offered expert advice where appropriate and found buyers (on two separate occasions due to initial purchase falling through) almost immediately. Kim then progressed the sale to the point of exchange and came across as extremely competent, very proactive - to the extent that, in a chain of four other properties, I'm not sure we'd have exchanged without her liaising with all parties up and down the chain - and, like Ben, an absolute pleasure to deal with.

Richard · 21 May 2018

5/5

allAgents

Faultless

From the moment we walked into the office George and his team were nothing but great. The attention to detail when holding viewings for our property was exceptional and the level of communication was second to none throughout the whole process. Once we had accepted an offer Kim ensured the process ran smoothly throughout and kept both ourselves and the buyer informed every step of the way. To complicate the matter we were purchasing a new build property with a 28 day exchange policy and the team worked tirelessly to ensure that we hit this target. I am delighted with the whole service and can't recommend them highly enough.

Happy · 1 May 2018

5/5

Google

Communication is so important when selling a home. We found everyone at CJ Hole from valuation to completion to be very helpful and proactive. Would recommend.

Sue · 16 July 2025

Agent replied · 17 July 2025

Hi Sue, we appreciate the comments in your review, thank you. Sounds like you've had great service from us - thank you for saying you'll recommend, means a lot. CJ Hole Team

5/5

allAgents

First rate service. This team

First rate service. This team worked their socks off to sell our house. Communication was exceptional - clear, detailed, and regular. We have dealt with several other estate agents recently and this team was head and shoulders above the rest. Once we had accepted an offer they worked quickly and efficiently to push the sale through as rapidly as possible. Whenever I rang it didn't matter who picked up the phone they all knew me and the details of the sale, and this made life a lot easier not having to explain everything all the time. We have no hesitation in recommending this team. Don't waste your time with other less experienced and less efficient agents, engage George and his excellent team.

Mr · 16 July 2017

5/5

allAgents

Estate agents often have a

Estate agents often have a bad reputation but my experience with CJ Hole was fantastic. The house was sold within one day by George for a price I was really happy with but the real star for me was Kim. She kept the chain moving along despite some major difficulties from my vendors side. Without her tenacity and effort the completion date would have just kept moving further away. When you have experienced other estate agents it makes you realise how good these guys are. Highly recommended.

Middster · 5 July 2017

5/5

Google

We recently purchased a property through CJ Hole and cannot praise Lorraine high enough for her assistance in make this process so smooth and stress free. I will definitely recommend their service.

Joshy · 16 June 2022

Agent replied

Hi Joshy, it was a pleasure working alongside you, and it's great to hear you will recommend us to others. Thank you. Lorraine and the CJ Hole Team

5/5

allAgents

I contacted C J Hole because

I contacted C J Hole because they regularly sell properties in my area and I was interested in the value of my house. During my initial phone call Christian was very helpful, he took background information and followed up the appointment we had arranged with an email and a letter delivered by hand a few hours later. Tim clearly has extensive local property knowledge and his visit was both interesting and informative. He understood that I'm not planning to move at present and I felt under no pressure at all. I now have a good understanding of where my property sits within the local market and his visit was followed up by a written valuation. A very friendly and professional service, I am glad I contacted them.

MG · 29 November 2016

5/5

allAgents

I spoke to several estate

I spoke to several estate agents before deciding to go with CJ Hole to sell my mother's house. From the outset, I felt I was in the hands of professionals who would make this difficult process as easy as possible for me. George's advice and sales strategy was completely on the nail and the whole team were super efficient in getting the property onto the market and negotiating with interested parties. It sold very quickly, and I am very grateful to all, especially Kim who was in constant touch with me throughout the conveyancing process.

Mrs · 23 August 2016

5/5

allAgents

From the outset of our

From the outset of our dealings with George and the team at CJ Hole, we were dealt with professionally and courteously. Our house was sold quickly and for more than the price we had agreed with CJ Hole it would be listed for. Throughout the sale we were updated regularly on progress, received good advice and experienced very little disruption from viewings. In short, we were totally satisfied with the sale of our house through CJ Hole and would not hesitate to make a recommendation.

Mr · 8 August 2016

5/5

allAgents

My first point of contact was

My first point of contact was George Mawer, who handled the initial discussions and valuations with great professionalism and fairness. My Sales Progressor was Kim Hopgood, who showed amazing patience and good humour in all stages of the various negotations, taking each hurdle in her highly professional stride. I always felt that Kim was fighting my corner, and I had every faith in her capability to resolve any issues as they arose (which she always did - thanks Kim). I subsequently recommended CJ Hole to my Mother who sold her house through them, again with minimal stress. Everyone in the CJ Hole office was really on the ball and seemed to know who I was whenever I rang; messages were always passed on efficiently, and calls were promptly returned. Thank you CJ Hole for taking the stress out of selling my house.

CMcK · 14 April 2016

5/5

allAgents

Having bought the house

Having bought the house through C J Hole and having had such a successful experience we decided to go directly to them to sell the house again. We were also attracted to C J Hole as the majority of the properties we were interested in buying were listed by them and the thought of selling and buying through the same agent was very appealing. Luckily this is exactly what happened. George did an excellent job on both our sale and purchase. He always kept us up to date on how things were progressing and helped us with negotiations. Another positive to C J Hole's services is their Sales Progressor, Kim. She is a great help through what can be a stressful part of the process the exchange and completion. I would highly recommend the C J Hole team, all members of staff are professional, polite and go out of their way to help.

Lucy · 8 February 2016

5/5

Google

Highly recommended! In selling our house in Westbury on Trym, CJ Hole demonstrated excellent local knowledge and were able to introduce potential buyers that ensured that the house sold quickly at the asking price. Their Sales Progress team were excellent, keeping in touch regularly on a weekly basis to keep me well informed and not needing to chase things up. Special thanks to George and Lorraine - great job!PositiveResponsiveness, Professionalism

Steve · 11 June 2021

5/5

Google

Thoroughly recommend! Efficient, polite and kept in touch regularly with updates and what they wanted me to do! Thanks Kate and Holly!

Martin · 26 May 2023

Agent replied · 1 June 2023

Martin, thank you for leaving this review. We appreciate it. CJ Hole Team

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Questions about CJ Hole Westbury On Trym

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards: CJ Hole, Bristol won Trusted Agent.

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