Trusted Agent profile · Westbury-On-Trym, Bristol
Verified
★★★★★
424 reviews across 3 platforms
25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
Part of CJ Hole, see every office.
CJ Hole's office in Westbury-On-Trym, Bristol, at 25 Canford Lane, is rated 4.8 out of 5 across 424 reviews on three platforms, including 316 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
CJ Hole Westbury on Trym opened in 2014 as a joint venture to the established Henleaze office and together proudly serve the local communities of Henleaze, Westbury-on-Trym, Stoke Bishop, Sneyd Park, Brentry, Henbury, Southmead, Sea Mills and Shirehampton. Our office is prominently positioned in the heart of Westbury on Trym, specialising in both residential sales and lettings, property management as well as new home and land sales, we have a wide range of properties to suit every individual need. Our team are passionate about property and are committed to delivering a high standard of customer service. The key to any successful business is its people and our office is no different. Franchisee owner Chris Hill is Bristol born-and-bred and is a member of both the National Association of Estate Agents (MNAEA) and the Association of Residential Lettings Agents (ARLA). He is passionate about property having 30+ years industry experience and runs a total of eight branches in the area. Both Tim and George are both directors of Henleaze & Westbury-on-Trym and head up a large team split between the two offices. Between them and the rest of the team, they have 75 years' experience within Estate Agency and are both recognisable figures, having both grown up in the local area. As such, our team offers unrivalled knowledge of the region, extensive expertise across the local property market along with many of the team being Members of the National Association of Estate Agents (MNAEA).
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Westbury-On-Trym office, from every platform, shown as written. First names only.
5/5
GoogleGreat service from CJ hole. Always responsive, always on top of any queries and always there to support the sale process from start to finish. Lorraine was excellent in working through all the queries from our buyers to ensure the sale process was smooth and that most importantly all parties were happy, highly recommend them!
5/5
GoogleA very enjoyable experience buying a property from CJ Hole. Both Tim and Lorraine were a pleasure to work with. Tim had a nice approach from the outset, not too pushy but informative and helpful, and Lorraine was a star doing so well helping to get us across the line before the stamp duty holiday deadline finished. Thanks team!
5/5
allAgents"Luckily C.J. Hole was the..."
Luckily C.J. Hole was the sellers’ agent. Lorraine was extremely efficient, helpful, polite and pro-active. We experienced difficulties with our solicitors and Lorraine proved to be an experience intermediary. When things fell through the cracks with the solicitors, Lorraine was on the ball to sort it out. I can unreservedly recommend C.J. Hole at Westbury-on-Trym.
5/5
GoogleWe were very satisfied with the wonderful job George and his team did for us, in selling my parents’ property. They were most helpful and efficient, kept us well informed and calmly guided us through a potentially stressful process which turned out to be more complicated than had been expected. Very grateful to all involved and recommend C J Hole, Westbury on Trym, unreservedly.
5/5
GoogleKate at CJ hole save our bacon. Not only did her team help us secure a full asking price during the downturn, but Kate also went above and beyond when a post-exchange issue cropped up and she held the chain together with a sheer foce of will and determination. I cannot recommend them enough.
Thank you for leaving this fantastic review Simon. We really do appreciate it. Enjoy your new home. CJ Hole Team
5/5
GoogleReally pleased with the service offered by the Westbury on Trym team. Great communication and commitment.
Thanks for the review, Colin. We are happy you've been pleased with our service - means a lot. CJ Hole Team
5/5
GoogleThank you C.J. Hole for all your hard work in the sale of my home in Westbury on Trym. Tim Pepper with the Sale and Lorraine for all her hard work with all the queries that turned up. She was very efficient and helpful. Always kept me informed with the progress. Thanks again..
5/5
GoogleWe worked with C J hole to buy our first home. Lorraine has been amazing from start to finish with her communication and positivity. We have felt very comfortable with Lorraine, she was very quick to respond to any queries we had and helped guide us through buying our first home!
5/5
GoogleThanks a bunch to everyone at CJ Hole from viewings right through to completion. A comprehensive and professional service from the whole team. Special thanks to Lorraine for her friendly, positive and professional attitude and for keeping everyone updated throughout. Can't recommend highly enough and I look forward to dealing with you all again at some point in the future!
5/5
GoogleGreat service from CJ hole. Always responsive, always on top of any queries and always there to support the sale process from start to finish. Lorraine was excellent in working through all the queries from our buyers to ensure the sale process was smooth and that most importantly all parties were happy, highly recommend them!PositiveQuality
5/5
GoogleC J Hole managed the sale of my flat brilliantly. They were very efficient and responsive and kept me well informed of proceedings. I would definitely use them again.
Jo, thank you for the review. We're also pleased to hear you will use us again. Please recommend us to others! CJ Hole Team
5/5
GoogleWe recently bought our first home through the CJ Hole agency. Even though it was a chain, our sales progressor kept everything smooth and we were always aware of what are the next steps and what is pending and taking time. Excellent experience.
Evangelos, thank you for leaving the review - we appreciate it. We are pleased to hear you had an excellent experience with us. CJ Hole Team
5/5
GoogleVery grateful to all at CJ Hole, who did a great job on our sale. A good team approach by staff who are invariably friendly, efficient and knowledgeable. Communication throughout the whole process was excellent and timely, just what you want. Thanks in particular to Sam (Heelis) and Kate (Cullen) on that score. No complaints! Definitely recommend.
A glowing review, thank you Abby. "Friendly, efficient, knowledgeable" etc are all words we're glad to see in our reviews. We appreciate your feedback. CJ Hole Team.
5/5
GoogleEveryone at CJ Hole was very helpful and supportive in our search for a new house, especially as we lived outside the area. I think it was Joseph who did the sales part and Kate who did the after sales part and both were great! No problems at all and highly recommended.
Vivienne, thank you for taking the time to leave this review. We really appreciate your kind words. CJ Hole Team
5/5
GoogleThank you C.J. Hole for all your hard work in the sale of my home in Westbury on Trym. Tim Pepper with the Sale and Lorraine for all her hard work with all the queries that turned up. She was very efficient and helpful. Always kept me informed with the progress. Thanks again..
5/5
allAgentsExcellent
Really pleased with a recent sale George and his team at the Westbury on trym branch guided us through the process and worked tirelessly with marketing the property giving us sound advice to achieve a satisfactory price. Communication was also great throughout.
5/5
allAgents"Excellent..."
Really pleased with a recent sale George and his team at the Westbury on trym branch guided us through the process and worked tirelessly with marketing the property giving us sound advice to achieve a satisfactory price. Communication was also great throughout.
5/5
GoogleWe have recently a purchased a house through CJ hole at Westbury. It was a smooth and efficient process from start to finish. Lorraine in particular was great in communication and flexible at times negotiating with the vendor, sorting out complexities in the process. Big thank you to Lorraine for all the support !
5/5
GoogleRob Watson came and valued my property, he was very helpful and gave me some exceptional advice on market trends and time frames aswell as the value
Hello! Thank you for the review and the shout out for Rob. We really appreciate it! CJ Hole Team
5/5
allAgentsLovely people who are on your
The guys at CJ Hole in Westbury were just lovely, understanding and flexible people who had my best interests at heart. No spin, just good old fashioned - in a modern context - customer care and attention to detail. Also, if they say they will do something, they will do it. Eased the stresses and strains of a big move.
5/5
GoogleJust got our keys from CJ Hole. Didn't expect we would exchange on time with miscommunications among solicitors. However Lorraine didn't give up and managed to pulled it all through last day! If we are selling in the future, we will definitely use CJ Hole!PositiveResponsiveness, Professionalism
5/5
GoogleBought our house through CJ Hole, excellent communication throughout, help and support with advice, always kept us in the loop. Very impressed with the service would highly recommend!
Hi Jo, we appreciate you leaving this review - thank you so much. It's great to hear you will recommend us too. Enjoy your new home. CJ Hole Team
5/5
allAgentsAmazing service all the way
Amazing service all the way through from viewings, purchase and completion. Particularly good service considering the vendor was based in France. Kim was great with the paperwork and helped to proceed a speedy sale. George is one of the best estate agents in the business with his knowledge of values and properties plus the added bonus of him being devilishly handsome.
5/5
GoogleI have just bought my first property in Bristol, and Lorraine helped negotiate the sale on behalf of CJ Hole. She was tenacious when my solicitor was difficult to reach, which happened a lot! And really helped me with the stress of delays. Thanks to her and the whole team.PositiveResponsiveness, Quality, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: CJ Hole, Bristol won Trusted Agent.
