Trusted Agent profile · Westbury-On-Trym · Bristol

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CJ Hole Westbury On Trym reviews

★★★★★ Excellent

424 reviews across 3 platforms

25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ

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CJ Hole's office in Westbury-On-Trym, Bristol, at 25 Canford Lane, is rated 4.8 out of 5 across 424 reviews on three platforms, including 316 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.9 / 5

316

Reviews on Google

This office

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4

Reviews on Trustpilot

This office

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104

Reviews on allAgents

This office

Reviews may appear on more than one platform.

About CJ Hole Westbury-On-Trym

CJ Hole Westbury on Trym opened in 2014 as a joint venture to the established Henleaze office and together proudly serve the local communities of Henleaze, Westbury-on-Trym, Stoke Bishop, Sneyd Park, Brentry, Henbury, Southmead, Sea Mills and Shirehampton. Our office is prominently positioned in the heart of Westbury on Trym, specialising in both residential sales and lettings, property management as well as new home and land sales, we have a wide range of properties to suit every individual need. Our team are passionate about property and are committed to delivering a high standard of customer service. The key to any successful business is its people and our office is no different. Franchisee owner Chris Hill is Bristol born-and-bred and is a member of both the National Association of Estate Agents (MNAEA) and the Association of Residential Lettings Agents (ARLA). He is passionate about property having 30+ years industry experience and runs a total of eight branches in the area. Both Tim and George are both directors of Henleaze & Westbury-on-Trym and head up a large team split between the two offices. Between them and the rest of the team, they have 75 years' experience within Estate Agency and are both recognisable figures, having both grown up in the local area. As such, our team offers unrivalled knowledge of the region, extensive expertise across the local property market along with many of the team being Members of the National Association of Estate Agents (MNAEA).

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Westbury-On-Trym office, from every platform, shown as written. First names only.

5/5

Google

I recently had a slightly different experience to many, in the way that I currently work for a different agency and was offered a position in the westbury on trym office. From my brief interaction with George, Milli and interacting with the people within the office whilst dealing with properties in a chain, I have found CJ Hole to be a very honest and kind agency to work with there is a reason they have a very high market share!

Charlotte · 24 April 2024

Agent replied · 2 May 2024

Hi Charlotte, this is a great review - thank you so much for leaving it. CJ Hole Team

5/5

Google

CJ Hole was the agency that sold the apartment to us and they went above and beyond even with our slow conveyancer. They made sure to follow up on all issues between the seller and us and helped with a mortgage advisor. Even though it was a long process, CJ Hole made it more bearable. A special thank you to Lorraine and George and the staff at WoT office.

Barbara · 15 September 2024

Agent replied · 9 September 2024

Hi Barbara, thank you for leaving such a lovely review. We really do appreciate it. CJ Hole Team

5/5

Google

I was really impressed with CJ Hole Westbury On Trym Team who I bought through. They were always prompt with returning my calls and emails .. so helpful and friendly. I’d like to say an extra Thank you to Lorraine - who went above and beyond with Kindness & even helping me “tackle” solicitors ..FANTASTIC!! ☺️

Nicola · 14 March 2025

Agent replied · 14 March 2025

Hi Nicola, we very much appreciate the review - thank you. We hear you're doing great things with the house! We hope you have many happy years in your new home. CJ Hole Team

5/5

Google

We had a great experience with CJ Hole as the estate agents all the way through our house purchase. Viewings were well organised and conducted in a friendly manner that was not at all pushy. Communication was clear and regular throughout. They also proved to be very effective at sorting some tricky issues that arose along the way. Overall, a very professional and friendly service, would definitely recommend!

Jamie · 15 September 2024

Agent replied · 10 September 2024

Jamie, thank you! Your review just shows what service to expect from us from start to finish. Enjoy your new home. CJ Hole Team

5/5

Google

C J Hole Westbury on Trym arranged the sale of my house, thanks for the support from Rob, Tom and especially Lorraine who kept thing moving along very smoothly. I would recommend highly.

Bob · 14 November 2025

Agent replied · 17 November 2025

Hi Bob, we're pleased to hear you will highly recommend us! Thank you for leaving this great rewiew. CJ Hole Team

5/5

Google

George at CJ Hole helped with my recent purchase and was honestly fantastic. There were many twists and turns in the purchase and he helped me through them all, calmly and with so much knowledge and insight. I’m now in my home and love it …

Vicky · 13 June 2025

Agent replied · 13 June 2025

Hi Vicky, what a great review! Thank you for taking the time to leave it. George especially likes the name check and it sounds like you were very happy with our service. He appreciates your kind words. CJ Hole Team

5/5

Google

I’m not going to lie, the whole experience of selling my leasehold flat was more stressful and delayed than I could have ever imagined. BUT, none of that was to do with CJ Hole and the wonderful Lorraine B. She was friendly, knowledgeable and communicative the whole way through as we ploughed through various hurdles. Days away from completion I think we are finally there! Would absolutely use Lorraine again if I come to sell or move in the future.

Ben · 7 November 2023

Agent replied · 9 November 2023

Ben, what a great review. Thank you for your kind words and for name dropping Lorraine - she very much appreciates that! CJ Hole Team

5/5

Google

Everyone at cj hole has been great, the support from the colleagues during our first purchase has been fantastic the passion and empathy shown has really supported us, a massive thank you to mostly sarah and Claire, but also everyone else who has helped myself and my husband. Thank you so much

Ben · 22 May 2026

Agent replied · 22 August 2026

Hi Ben, we're really pleased that you've experienced the kind of support CJ Hole strive to achieve on every transaction. We appreciate the kind words, thank you. Enjoy your new home. CJ Hole Team

5/5

Google

We have recently sold our property through CJHole. Tim initiated the sale and his advice and guidance at the outset was excellent. Thank you to Holly for managing the viewing and negotiating our sale. Once a buyer was found the sales progression was passed to Kate who we cannot thank enough, we had a number of setbacks and at times didn’t think the sale would go through, Kate kept on top of things throughout and offered sound advice and support. We found the whole team to be helpful and professional throughout. We would not hesitate to recommend CJHole if you are looking for an estate agent, .thank you again CJHole.

Mel · 31 August 2023

Agent replied · 11 September 2023

Hi Mel, we very much liked working with you too. Thank you for leaving such a fantastic review. And thanks for saying you wouldn't hesitate to recommend CJ Hole to others looking for an estate agent. This means a lot. CJ Hole Team

5/5

Google

Very happy with the service from CJ Hole. Agents were friendly and professional and sold our house withing weeks of going on the market but what really stood out was the tireless work from our sales progressor Lorraine. The chain could have collapsed on multiple occasions if it had not been for her expert management of the process, we really can't thank her enough.

Rich · 27 July 2024

Agent replied · 1 August 2024

Rich, thank you for this glowing review. We appreciate your comments and are happy that you've had a friendly and professional service! Enjoy your new home. CJ Hole Team

5/5

Google

Genuinely really pleased I chose CJ Hole over other estate agents to sell my place in Sea Mills. I’m sure this doesn’t happen very often, but they spotted an opportunity to sell my place to someone who was previously planning to move up the road (it had fallen through). That meant I didn’t even have to put it on the market or deal with viewings - which was a huge help as I work full time and have young kids, so keeping the place tidy was not my forte! When things got a bit difficult towards the end both Kate and George were always there to see if they could resolve and work out what best course of action was. Highly recommend and would use again (though hoping not needed for many years to come!)

Amy · 22 August 2023

Agent replied · 29 August 2023

Hi Amy, we really do appreciate your kind words - we do our best to look after our buyers and sellers. Your review will be a great read for those looking for their agent (or new agent!). Thanks again, CJ Hole Team

5/5

Google

Highly recommend CJ Hole Westbury-on-Trym. I sold my house in August. They're very professional and helpful. My chain purchase was delayed because of the seller's new builder plan. Lorraine Banbury helped negotiate with my buyer to keep the chain going forward, and we finally got an acceptable completion date for all of us. Thank you Lorraine.

Anson · 14 November 2024

Agent replied · 9 November 2024

Anson, we appreciate your review, thank you so much. We hope you are settled nicely in your new home. CJ Hole Team

5/5

Google

My sister and I appointed CJ Hole to sell my late mother's house. Whilst they found a buyer quickly, the process took 6 months to exchange of contacts due to a weak link in the chain. CJ Hole were able to get things back on track, and I'm happy to say we exchanged last week. CJ Hole are a thoroughly professional organisation that has its finger on the pulse and knows the local market well. Their communication has been good and from start to finish I felt they were looking after our interests. I pleased we decided to have CJ Hole sell the property and have no hesitation in recommending them. Thank you to George, Kate and the rest of the team.

J · 1 July 2023

Agent replied · 5 July 2023

Mr Walker, thank you for leaving such a great review. We are very pleased that you found our service 'thoroughly professional' - thank you. It's been a pleasure working with you. CJ Hole Team

5/5

Google

I would like to thank the team at CJ Hole for all their help, support and advice during what has been a very difficult two year journey!! Many times I was going to give up, but Tim's constant support kept my spirits up! I am just about to move into a lovely house, in the perfect location for me and I am thrilled. I can highly recommend all the team, especially Tim, George, Dan, Holly and Kate. A very professional service in every way.

Jane · 1 July 2023

Agent replied · 5 July 2023

Hi Jane, the whole team thank you for such kind words and we too are so pleased that you didn't give up, and we're happy that you're now in your new home at last. Enjoy. CJ Hole Team.

5/5

Google

We had a brilliant experience with CJ Hole - especially Rob Watson who was fantastic! He went above and beyond, answering all our extra questions, and also helping us to navigate our move! Would definitely recommend Rob and Lorraine at CJ Hole to others moving!

Hope · 31 March 2025

Agent replied · 1 April 2025

Hope, thanks for this. Rob especially appreciates the mention! Enjoy your new home. CJ Hole Team

5/5

Google

After having a terrible experience trying to sell my property through another estate agents, I moved to CJ Hole and my faith was restored in the house selling process. They were quick, efficient, passionate about finding me a buyer that would pay the right price and managed to sell our property within 6 weeks. The other agent had failed for 6 months to get anywhere close to an offer. I would highly recommend.

Debbie · 29 October 2025

Agent replied · 17 November 2025

Debbie, thank you! A great example of what we do best. We appreciate you leaving this fantastic review for us. CJ Hole Team

5/5

Google

Working with CJ Hole Westbury On Trym was an absolute pleasure! Their expertise, professionalism, and dedication made the process of finding our new house. From the initial consultation to the final closing, CJ Hole Westbury went above and beyond to understand our needs and preferences, and they consistently presented me with excellent options that matched our requirements. Their knowledge of the real estate market and attention to detail were outstanding. They were always prompt in their communication, addressing my questions and concerns with patience and clarity. Lorraine and the CJ Hole Team provided valuable insights and guidance throughout the entire process, ensuring I made informed decisions. I am extremely grateful for their hard work and commitment in finding our new home. Thanks to the CJ Hole Team, my family happy to have our new house. I highly recommend their services to anyone in search of a reliable and dedicated property agent. Thank you once again for everything!

Jason · 4 June 2023

Agent replied · 4 July 2023

Jason, what a great review - thank you so much. We're glad working with us was an absolute pleasure, and we wish you and your family many happy years in your new home! CJ Hole Team

5/5

Google

We recently purchased a home through CJ Hole and have been really impressed with their communication, professionalism and service. Jasmin was very helpful and professional during a competitive sales process and Lorraine, the sales …

Victoria · 13 July 2025

Agent replied · 8 July 2025

Hi Victoria, many thanks for leaving the review, we really appreciate it. It sounds like you've had a great experience with us whilst purchasing your home. Thank you for saying you will recommend us to others! Enjoy your new home, CJ Hole Team

5/5

Google

I recently purchased my first flat through C J Hole in Westbury on Trym. The team---especially Dan, Jasmine, and Lorraine---were really great, incredibly professional, easy to reach, and made the entire process smooth and efficient. They kept me informed at every step, ensuring a quick and largely painless experience. I would highly recommend them and would happily use their services again in the future. Thank you for all your help!

James · 11 January 2024

Agent replied · 12 January 2024

Thank you for leaving this review James. As a first time buyer we are happy to hear we helped you along at all stages. It was a pleasure, and we hope you have many happy years in your new home. CJ Hole Team

4/5

Google

Kate was very approachable and personable and dealt with our purchase well. She kept us updated throughout - even with a tricky situation at the top of the chain. Our only request would be that CJ Hole develop an online system and dashboard for buyers so that we could check for updates ourselves. This would take the pressure off being available for phonecalls or checking for emails. But this is not a reflection on Kate - just a suggestion for the company!

Anna · 26 April 2023

Agent replied · 29 April 2023

Anna, thank you for leaving a review for us - much appreciated. CJ Hole Team.

5/5

Google

Attention to detail on every level.with help from start to finish, very impressed with staff in all departments from Charlie with the viewing, happy and very approachable, Claire Singh for her relentless input into the organisation of various issues throughout the whole process, along with her very competent staff. I would highly recommend CJ Hole to anybody after my experience. Many many thanks, Anthony Bressington and Yukari Tsuji

Tony · 21 November 2025

Agent replied · 22 November 2025

Tony and Yukari, thank you so much for leaving this review. We're glad to hear you've been very impressed with us, especially with Charlie and Clare. They're happy with the shout out! We appreciate the review. CJ Hole Team

5/5

Google

I want to express my sincere gratitude to the CJ Hole team, particularly Lorraine. Throughout the home-buying process, Lorraine has been incredibly accommodating, ensuring that multiple contractor visits were arranged during the conveyancing process. Despite facing some challenges with the legal aspects, Lorraine consistently went above and beyond to facilitate progress. Thank you to Lorraine and the entire CJ Hole team for their exceptional support!

Alex · 21 March 2024

Agent replied · 27 March 2024

Alex, this is a great review, thank you. Lorraine very much appreciates the name check! Enjoy your new home. CJ Hole Team

5/5

Google

I have just purchased a property through CJ Hole. What should have been a simple purchase became hampered by every possible external problem, financial crash / terrible solicitors etc (not related to CJ hole). CJ Hole's sale progressor Kate, completely saved the day. She has outstanding industry knowledge and the tenacity and drive to hold all parties to account (including me!). Ultimately, Kate gets things done in an industry that loves to procrastinate and move slowly! Thank you Kate!

James · 31 March 2023

Agent replied · 7 April 2023

This is a great review! Thank you for taking the time to do it, we appreciate it. CJ Hole Team.

5/5

Google

Throughout the long (and sometimes stressful!) process of selling my house I have felt completed supported by the whole team at C.J.Hole, but especially by Lorraine & Daniel. I've regularly been informed of the progression of my sale, my phone calls have always been answered (and returned the same day if the person I was calling wasn't immediately available) and I could not fault anything in the service I have received from them. I would wholeheartedly recommend C.J.Hole without any hesitation. A big 'Thank You' to you all!

Christine · 4 February 2023

Agent replied

What a great review! Christine, thank you for leaving this. It's good to hear that you will wholeheartedly recommend us without hesitation. Means a lot. CJ Hole Team.

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Questions about CJ Hole Westbury On Trym

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards: CJ Hole, Bristol won Trusted Agent.

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