CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

★★★★★ 5/5

Trustpilot

Highly recommend At least 5 stars!

Chris & Gareth were very professional, friendly & patient with us in selling our late parents’ house. It was a bumpy journey in that we had to wait for probate then Deputyship, then our mother sadly passed away too, the list goes on & on but both Chris & Gareth were our rock! Our purchasers were patient too & waited, & waited… As soon as Gareth came to value the house I was at ease with him, he wasn’t pushy, no pressure. Just genuine interest & honesty from them all the whole way. Their advice on our asking price was spot on too, we had a couple of viewings before we had our firm offer, very soon, it was quick. Consequently I now recommend CJ Hole to everybody!

Zena · 17 December 2024 · CJ Hole Worcester

★★★★★ 5/5

Google

Huge thank you to Callum Barber and the team at CJ Hole who have been extremely helpful, honest and professional. It’s been an absolute pleasure. Highly recommend!

Shaharia · 17 December 2024 · CJ Hole Southville

★★★★★ 5/5

Google

Myself and my partner had a viewing today with Callum who was lovely and warm, gave us plenty of information, answered all our questions and definitely sold us on the property!

EllsBells101 · 15 December 2024 · CJ Hole Southville

★★★★★ 5/5

Google

Currently renting through CJ Hole and their service has been amazing! Liam and Callum were especially helpful during the moving process. 😊 …

Robyn · 13 December 2024 · CJ Hole Southville

★★★★★ 5/5

Google

An excellent service provided by the team at C J Hole. From the initial valuation to completion communication and support have been amazing. Would recommend 👌 …

Kate · 13 December 2024 · CJ Hole Downend

★★★★★ 5/5

Google

Justin has been great in the purchase of a new property. I would definitely use CJ Hole again as I recently had a great experience selling with them too! Justin is so quick to respond and help overcome hurdles. He has helped make a long and stressful process far more bearable. Thanks again!

Jess · 13 December 2024 · CJ Hole Redfield

★★★★★ 5/5

Google

Callum gave us support to rent out our property, and despite a tricky market, was able to help find a suitable tenant together with recommendations on how we should manage contract financials. Really appreciated the professionalism and speed of service. Thoroughly recommend….

Simon · 13 December 2024 · CJ Hole Southville

★★★★★ 5/5

Google

Would recommend the letting service from CJ Hole. Just renewed our tenancy for 12 months and Carys made the process quick and easy to do. Thank you

Tina · 12 December 2024 · CJ Hole Clifton

★★★★★ 5/5

Google

I have worked with the great team...I am happy about everything, I would highly recommend CJ Hole to everyone always.

Nwabisa · 12 December 2024 · CJ Hole Bishopston

★★★★★ 5/5

Google

Lovely and excellent service...

Nwabisa · 12 December 2024 · CJ Hole Clifton

★★★★★ 5/5

allAgents

"Valuation..."

Rowena and the team at Downend were really helpful when valuing our properties. Customer service was excellent and I'd definitely deal with CJ Hole again. A nice experience.

Matt · 12 December 2024 · CJ Hole Downend

★★★★★ 5/5

Google

I just completed a purchase with CJ Hole and the team were really informative and helped with everything they could every time, arranging viewing and visits when needed. I can just thank them as everything went quite smoothly.

Carlos · 11 December 2024 · CJ Hole Bishopston

★★★★★ 5/5

Google

I just sorted out my student property for the following year with CJ Hole, Lewis was the first member of the team we were in touch with, he viewed the property with us and helped us through all the paperwork. He was incredibly lovely and so extremely helpful with any questions we had and was at the other end of the phone whenever we needed him! This was probably the smoothest Housing situation possible and that’s genuinely down to the great team always there to help out! Thank you guys!

Jesika · 11 December 2024 · CJ Hole Bishopston

★★★★★ 5/5

Google

I have had a very good experience with Hannah from CJ hole. She has been amazing at calling and updating me and giving me clear steps forward in my first home purchase.

Jennie · 11 December 2024 · CJ Hole Kingswood

★★★★★ 4/5

Google

CJ Hole were very supportive and efficient as they guided me through the sale of my property. They communicated promptly when viewings were scheduled, and provided recommendations to me based on the feedback received from prospective buyers. Donna, Kerry and the whole team are great - very professional, very friendly. They made the task of selling the house an easy one.

Fergus · 11 December 2024 · CJ Hole Kingswood

★★★★★ 4/5

Google

Excellent service. Staff friendly and professional.

June · 10 December 2024 · CJ Hole Kingswood

★★★★★ 1/5

Trustpilot

Worst service I have ever experienced

I had an extremely disappointing experience with CJ Hole and would not recommend their services. I initially chose CJ Hole because Sam Grey, the agent I met, seemed less pushy compared to others during the initial valuation. I explained my tight timeline, as I had a six-month window to sell the property before needing to renew my mortgage. Unfortunately, the process fell far short of my expectations. The property was listed at the recommended price, but it appeared so far down on Rightmove that it was overshadowed by older, stagnant listings. Despite this, I heard nothing from the team for six weeks, no updates, no viewings, and no proactive communication. When I finally received a call, it was from someone I’d never previously interacted with, informing me that I should reduce the price because there were better options available on the market. When I asked about the strategies being used to generate viewings, such as boosting the ad, creating a video tour, or leveraging social media, I was told that none of these steps had been taken. Instead, the first and only suggestion was to lower the asking price. While I was open to adjusting the price, I needed to have confidence that all other options had been exhausted, which clearly wasn’t the case. CJ Hole also promised thorough feedback, but after two months and just one viewing, the only feedback I received was vague and unhelpful: "Liked the kitchen/area, not enough light." The handling of property viewings was equally concerning. When I asked who would be showing the property and whether they were familiar with it, I was told it would be someone who had never visited it before. My concerns were brushed off with assurances that they would arrive 10 minutes early. How can an agent confidently showcase a property they’ve never seen? To make matters worse, a simple request to leave the keys at the property wasn’t followed, leaving me without keys to my property over the weekend as the office is closed on Sundays. After I decided to terminate the contract and provided clear instructions on the end date, CJ Hole failed to follow through. A month later, my property was still listed on Rightmove and OnTheMarket as a "new listing" despite it being one month past the agreed removal date. I was told this was due to a technical issue, but it went unnoticed by their team for weeks. This mishandling undermined my efforts to transition to a more competent agent and left my property stale on the market. While the market may be challenging, the lack of attention to detail, poor communication, and failure to follow basic instructions have caused significant frustration. My interactions with Sam Grey were particularly exasperating, it felt like pulling teeth to get a action. Don’t be misled by their "family business" approach. Their service lacks professionalism, customer care, and effective strategy. Save yourself the trouble and opt for one of the many other capable estate agents in Bristol.

Hayley · 10 December 2024 · CJ Hole Bishopsworth

★★★★★ 5/5

Google

Went for a viewing today and Callum was very friendly and knowledgeable about the property. Answering all our questions and giving extra information about things we forgot to ask about.

Arran · 10 December 2024 · CJ Hole Southville

★★★★★ 5/5

Google

Great service and professionalism. Particularly recommend Adam for valuation and photos etc. and Kerry for chasing everything up and getting our sale sorted. Many thanks.

Caroline · 10 December 2024 · CJ Hole Kingswood

★★★★★ 5/5

Google

Helpful and knowledgeable staff. Respond promptly to enquiries.

J · 9 December 2024 · CJ Hole Kingswood

★★★★★ 5/5

Google

Efficient staff and very informative and would recommend

Hayley · 9 December 2024 · CJ Hole Kingswood

★★★★★ 5/5

Google

Very good agent, kept in touch the whole way through.

Clare · 9 December 2024 · CJ Hole Kingswood

★★★★★ 5/5

Google

Excellent customer and professional services rendition.

Ayodeji · 9 December 2024 · CJ Hole Kingswood

★★★★★ 2/5

Google

Quite dissapointed with the agency. All the checks done to current place were quite satisfactory and we take care of the house as if it was ours. However, the feedback provided from those (pointing out the little only few issues we got such as mould because of water getting into some areas and some others detailed below) is nothing or that we should not be reporting these and sort out ourselves when it requires professional works. We are living in a place where the boiler has not been checked in a long time and it keeps continuously either stopping due to reduced pressure or disconnecting from the thermostat which makes it stop too. Added to this, there's a leak somewhere around the boiler, a couple of windows which were not well fitted and air keeps coming (specially now in winter season and needing the heating to be turned on for longer causing more expenses), mould in some places and water leaks in the structure which are not sorted yet. Therefore, there is nothing else for me to do than leaving this 2 stars review since there is no spark of professionalism (and I have lived in 7 houses now and can only complain about management of 2 of them). I hope this can be improved for everyone's benefit (company and clients).

Raul · 9 December 2024 · CJ Hole Brislington