Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,261 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,261 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
385
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleLisa and Edward were marvellous and very professional in our marketing. Any hiccups were soon ironed out and our move went smoothly. I would thoroughly recommend C J Hole
Thank you so much for taking the time to write a review for us. Its very much appreciated We wish you both years of happiness in your New Home. Edward
5/5
GoogleGreat effort by Dan and the CJ Hole team as I went through a house purchase with them. They were very patient during the lengthy process. Very professional. Would recommend.
5/5
GoogleI met Shelly from the Huccelcotte branch for a rental property viewing. The first thing I noticed was I wasn't being rushed around and when other prospective tenants arrived it was ok to continue to chat about the property, area and what … More
5/5
GoogleTop notch service selling my house from the team in Hucclecote. Friendly, efficient, polite and professional. I used them a few years ago selling my late Mother's house so I am a repeat customer. I would thoroughly recommend them.
Thank you for your review, Gregory. Your review is appreciated and we're pleased you would recommend us to others.
5/5
GoogleAs a tenant, I can wholeheartedly recommend the team at CJ Hole in Hucclecote. They manage to balance professionalism, with a friendly and welcoming approach. They are always mindful that the house you are renting, and living in, is your … More
Thank you for your lovely review for the Lettings Team, Karen. We appreciate your kind words and are pleased we were able to assist you throughout your tenancy. Take care in your new home.
5/5
GoogleC J Hole managed the sale of my flat brilliantly. They were very efficient and responsive and kept me well informed of proceedings. I would definitely use them again.
Jo, thank you for the review. We're also pleased to hear you will use us again. Please recommend us to others! CJ Hole Team
5/5
GoogleCj hole have been brilliant at communicating with me in regards to new houses coming on tailored to my search. Since Robert came and valued my property, he has ensured to keep me posted with market news as well as the new houses, I’ll be sure to use them when the time comes to move!
Hi, we appreciate the time you've taken to leave this for us. We're glad Robert made a great impression and we'll be ready for your call when you need us. Thanks again. CJ Hole Team
5/5
GoogleCJ Hole in Henleaze were so supportive and motivated throughout the marketing of our home recently. Rob was thorough and communicated with us throughout our sale/purchase - trying hard to ensure that things progressed. Tom took some fantastic photos - showing our home at its absolute best. Unfortunately our sale and purchase did not work out for us this time but this was not for lack of support from the Henleaze team. Thank you for understanding our situation and needs and for excellent communication.
Hi Kerry, we appreciate this, thank you. Your comments are well received by the whole team and we'll be here, ready for when you want to try again. CJ Hole Team
5/5
GoogleRob and the rest of the CJ Hole team have been very proactive and helpful in finding me my next home and have kept me updated with new properties through my time searching
Ashley, we appreciate this, thanks. We will continue to keep you in mind with anything new we have coming on. We do valuations every day so it won't be too long before we find that perfect home for you. CJ Hole Team
5/5
GoogleJustin, Ryan and Annabel were great in progressing a complex sale involving EWS1 matters professionally and efficiently. If I still lived in the area I wouldn't hesitate to work with them again.
Thank you so much for the kind review Feroz. We are delighted at your comments.
5/5
GoogleBarry Williams, who is based at this office, was my financial adviser for my mortgage and insurance. He did an excellent job of researching and explaining the available options, and was responsive and helpful.
Thank you for the feedback Kirk. Barry always loves to assist a client searching for the best rates and is happy to be of help.
5/5
GoogleI just sold my flat through Justin at C J Hole and found the process of valuing and getting on the market easy and had good communication with regards to viewings and offers. Unfortunately my buyer picked a very bad solicitor who it was very hard to communicate with and rooms weeks to reply but Justin was amazing at keeping both parties updated where he could. Without him I genuinely don’t think the sale would have completed. Would highly recommend, many thanks.
Thank you for the 5 stars Rebecca. Justin is so pleased to have had his name noted and to have helped you through the process.
4/5
GoogleEmma and Sara worked efficiently to ensure they found suitable tenants for the rental house. Their communications were clear and timely and their manner was very professional and friendly. Great service.
Thank you for taking the time to write a Five Star review for Emma & Sara, they really appreciate the feedback.
5/5
GoogleThe whole sale process took 8 months and was completed despite delays due to 2 probates. Lorraine stuck with us keeping us well informed with timely progress with the buyers & keeping them onside, getting answers we required and being very pleasant as well! Thanks Lorraine and to the whole of CJ Hole.
Thank you for your review Tim. Probate can cause delays and it does sometimes take the skill of a Sales Progressor to keep all parties happy. We are pleased all done and completed now. CJ Hole Team
5/5
GoogleWe sold our house with CJ Hole and had the pleasure of buying our next house through them aswell. Jodie, Eva and Kerry were absolutely brilliant throughout the whole process, they went above and beyond on multiple occasions. Really knowledgeable, helpful and all in all lovely people. Having a sales progresser is definitely something which sets CJ Hole Kingswood apart from the rest. We would 100% recommend and use them again. Thanks ladies and everyone at CJ Hole, we are super happy in our new home ☺️
Thanks so much for your review Jade, it was great to work with you for both your sale and purchase. We hope you're enjoying your new home! Best wishes, CjHole Kingswood
5/5
GoogleCallum was great! He was knowledgeable and very welcoming! Happy with the viewing!
5/5
GoogleCJ Hole, specifically Andy Musker, have helped us purchase our dream home. It was a long process which Andy helped manage on our behalf. Thanks.
We are delighted to have assisted with the process and find you your new home. We are sure you will both be really happy there Alice. Thanks so much for the kind review.
5/5
GoogleCJ Hole is an excellent option to choose. They are very reliable, respectful, efficient and friendly. I'm really happy with them managing my rent and I'm very sure to contact them when I need help in the future to find a house. Carys has been very patient and really helps me with my renewal. I'm feel very grateful with all the people in that office.
Thank you Pepe for taking the time to write a review, 'Reliable, Respectful & Efficient' are all words we love to hear! Carys & the team really appreciate your feedback.
5/5
GoogleThis team is absolutely fantastic! Their communication is incredibly efficient, and they consistently go above and beyond to ensure everything is handled smoothly. I truly appreciate their professionalism, attention to detail, and dedication throughout the process. Highly recommended!
Hi Mia, thank you for the kind review and we wish you all the best in your new home. The Team at CJ Hole Downend.
5/5
GoogleCallum was very kind and helpful while helping us look for a new home. Highly recommend. Thanks again.
5/5
GoogleKate has been great, she gets 5 stars! For my parents purchase of their dream property I can honestly say is that Kate is on the ball, all over updates, going the extra mile (above all other agents that were in the chain) and keeping things as in line as possible. I work in the industry too so I know what I am talking about. She is really knowledgeable and smart, knows what to do and what different scenarios mean. Plenty of other agents and companies out there who don't have a clue compared to her. Well done!
5/5
GoogleAs a family, we have recently sold our deceased's mother's bungalow through C J Hole. We were unlucky that it took 3 attempts to get us over line for a sale and through no fault of the estate agents was a massive emotional roller coaster for the family. However, the 3rd potential sale of the property was successful and this was all down to the continued hard work and dedication of the staff from the Weston-super-Mare branch. They were extremely kind in a very delicate situation. A special mention has to be made to Kate who worked so hard to achieve the sale. Her skills and dedication in securing the sale of the bungalow was second to none. Without her knowledge and professionalism in securing the sale we would still be emotionally suffering. We now have closure on an extremely sad time. We would like to thank C J Hole in helping us through this difficult time and would have no hesitation in securing their services again or recommending them to anyone in the future. Thank you from us all.
5/5
GoogleCallum showed us round a studio flat to rent in Bedminster recently. He was very helpful and knowledgeable, not only about the property but about the area as well; he made the experience a good one- thanks Callum.
5/5
GoogleI had a great experience with Mr. Callum Barber(CJ hole) during my rental property viewing. He promptly responded to all my inquiries and provided clear information. I highly recommend CJhole for anyone looking for rental properties.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
