5/5
Minnie was very helpful for todays viewing!

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,262 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,262 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
386
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Minnie was very helpful for todays viewing!
5/5
Rafal at CJ Hole has been first class! He had managed my letting period perfectly and is super professional. I would definitely rent my apartment with Rafal and the CJ Hole team again.
Nick, thank you so much for the lovely review and Five Stars, Raf and the team really appreciate your kind words.
5/5
Fantastic service. Very friendly, insightful and knowledgeable team. Worked incredibly hard to secure the sale of my father’s house with great communication and advice throughout the process . Very highly recommended.
Emma, thank you for leaving the review. We are pleased to hear you will highly recommend us too, thank you. CJ Hole Team
5/5
We had a great experience with CJ Hole on our recent house purchase. They were flexible and helpful when it came to arranging viewings (unlike some other local agents) and were helpful and communicative throughout the buying process. Thanks in particular to Ryan and Eva. Would highly reccomend.
5/5
Andy and Karly were really helpful in getting our purchase over the line. They did more to push the sale through than either of the solicitors who were, in my humble opinion, incompetent. Without them liaising and getting involved with the …
We appreciate your terrific feedback Leisa. Thanks for taking the time to provide this, it makes it all so much more worthwhile.
5/5
Minnie was friendly and professional and made us feel like we could chat and ask questions during our short viewing. I would be very happy to be shown round a property by Minnie again!
5/5
I am a relocation agent seeing properties to let with numerous estate agents and I have to say, the professionalism I always receive from all the CJ Hole staff and offices in the Bristol and Weston-Super-Mare area is fantastic. Today Maisie from the Weston office showed us a beautiful property and she went above and beyond to provide so much useful information. Excellent service as usual, thank you Maisie Richards!
Thank you Danielle for your Five Star Review! We are thrilled to read such positive feedback, Maisie and the team really appreciate you taking the time to rate our service, we look forward to assisting you again in the future!
5/5
Excellent service from Rafal in Property Management at CJ Hole, good communication and always responds quickly and professionally - Many thanks Rafal
Thanks for the Five stars Helen! Raf and the team really appreciate you taking the time to rate our service.
2/5
Not really pleasant experience ,when I 1st moved in to my house , the house was in a state like hairs still being in the shower and much even little nails on the bedroom floors , house was said to be professionally cleaned but clearly was not to the best standard . Rafel at the end of our tenancy made a mistake with my our deposit amount for the rental amount leaving us all a little confused with the supposed amount we were getting back however it was sorted after a quick email from my flatmate , however just seems quite unprofessional , to add at the end of our tenancy and once rafel had done is inspection there was notes of blue tac marks in our kitchen but no one had put anything up in the kitchen and in one of the bedrooms we had new windows installed and so there was paint or something like that left by people who had installed them , but we had that taken off our deposit , no point to appeal but find it quite silly that we were deducted for those . Other then that it was alright but could’ve been a bit more better to standerd
5/5
I viewed a flat with Ethan Buckler and had a great experience; he was very knowledgeable and friendly. The property is lovely and I am hoping to be going ahead with buying it.
5/5
My partner and I viewed 4 properties through CJ Hole Southville and Ethan Borsten took us through all of them. He was so knowledgeable and helpful each time, always punctual and communicated with us throughout the whole process. When we first moved to Bristol we were very stressed about finding a place to live, but Ethan calmed our nerves, he gave us the time of day to find good options and was accommodating to our availability for viewings. Thank you Ethan!
4/5
The property are in a lovely state
5/5
We have a lovely viewing at throgmorton today, caremon Williams is a lovely and friendly guy.
5/5
Rating only, no written review.
5/5
We have recently had an offer accepted and Edward Thornton Senior Sales Negotiator has been seeing us through this process as first time buyers. He has a friendly professional demeanour that has facilitated us to now be in the motion of being home owners, we couldn't be happier with the service Ed's provided.
Ed is so pleased to hear of your kind comment. Here is to a speedy process to get you into your new home. Thank you for the review.
5/5
Jess C was really lovely when showing me and my aunts around a property in Mangotsfield. She was also super helpful and accommodating when organising another visit at a different property in Kingswood.
Thanks for the Five Stars Jess, we really appreciate you taking the time to rate our service, your kind words have been shared with Jess and the team.
5/5
Minnie was great, really friendly and helpful throughout the viewing. She gave me some useful advice for strengthening my application, which I really appreciated. Made the whole process feel a lot less stressful. Would happily recommend!
5/5
Minnie was incredibly friendly and helpful during our viewing. She answered all my questions clearly and made the whole experience easy and enjoyable. Thank you, Minnie!
5/5
CJ Hole offered us a really great and straight forward experience. Minnie was very professional and quick to respond to our questions and requests - was lovely to have such a great support tackling the rental market!
5/5
We viewed a property with Ethan today in Southville, and had a pleasant experience. Ethan was informative, helpful, and delightful. We highly recommend CJ Hole Brislington.
5/5
Rating only, no written review.
5/5
Ethan showed me around a property listed by cjhole. He was very helpful. Thks
5/5
We had a viewing today with Ethan Borsten and were really impressed. He was friendly, professional, and made us feel welcome from the start. He gave us plenty of space to look around the property at our own pace, but was also on hand to answer any questions clearly and honestly. The viewing felt relaxed and informative, we really appreciated his approach. Thanks again, Ethan!
5/5
CJ Hole have been really responsive, informative and provided an overall great experience in our renting search. My viewing today with Ethan was of particular note, as he was so knowledgeable about the property, and an overall lovely person!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.