Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,262 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,262 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
386
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleLorraine is a superstar. Really efficient and friendly, always clear instructions. They made the whole house buying process as stress-free as possible. Definitely recommend!
Danielle, this is great, thank you. Fantastic comments! We are glad you've experienced house buying the CJ Hole way! Thanks again, CJ Hole Team
5/5
GoogleCJ Hole managing my property for over 2 years now. The service is excellent. Always reachable and someone is ready to help. My property manager Rafal is brilliant! He is very professional and organised. He is managing the property from the start and never had any issue. He has dealt all the issues very professionally and always on top!
We are thrilled to hear about your positive experience with us Pramod, Five Stars for Raf and the team is fantastic encouragement, your kind comments have been shared with the team, thank you!
5/5
GoogleHighly recommend After a disappointing experience with another estate agent, I was hesitant to start the process again, but I’m so glad I found CJ Hole . From the very first interaction, they were everything I had hoped for: professional, proactive, and genuinely caring. The team took the time to understand my situation and made me feel supported throughout. Communication was clear and consistent, and I was kept informed every step of the way. They restored my faith in the process and worked tirelessly to ensure everything went smoothly. Their local knowledge, attention to detail, and personal touch made all the difference. What felt stressful before became manageable, and even enjoyable, thanks to their guidance. I wouldn’t hesitate to recommend CJ Hole to anyone looking for a reliable, trustworthy, and results-driven estate agent. Thank you again for turning a bad situation into a great experience!
Hi Lucy-May, a great review and says it all - thank you so much. We, too, are pleased that you found us and we're glad the team have provided you with the customer care we strive to give everyone. Good luck with your onward plans. Thank you for choosing us. CJ Hole Team
5/5
GoogleCommunication is so important when selling a home. We found everyone at CJ Hole from valuation to completion to be very helpful and proactive. Would recommend.
Hi Sue, we appreciate the comments in your review, thank you. Sounds like you've had great service from us - thank you for saying you'll recommend, means a lot. CJ Hole Team
5/5
GoogleI had great few viewings today in Brislington. Something to consider. Thanks to Cameron for all the questions answered.
5/5
GoogleEthan was very welcoming. Whilst showing us around he was able to provide us with lots of knowledge regarding the area. He was professional and friendly. We have had a very positive experience with CJ Hole. Ben and Lois
5/5
GoogleWe recently viewed 2 properties with Ethan Buckler . He was very professional and answered all our questions. Would happily deal with him again.
5/5
GoogleCameron has showed us around a few properties and he's been fantastic, very affable and knowledgeable and more than happy to answer any questions. CJ Hole Brislington are definitely up there as the most professional/savviest agents we've worked with, 5 stars!
5/5
GoogleHad a great viewing with Ethan Buckler from c j hole very professional and knowledgeable of the local area.
5/5
GoogleI have viewed a property recently with CJ Hole in Bristol. Minnie Challoner the lettings negotiator arrived on time for my appointment was very welcoming, a good listener and took time to answer any questions I made regarding renting a property with their company. C J Hole keep you updated via email when organising viewings.
5/5
GoogleStarting a search to rent a property is not an easy task. It's a process fraught with feelings and expectations, with nerves, some anxiety, and stress. However, with the guidance, good treatment, and kindness that this real estate agency …
5/5
GoogleWe recently purchased a home through CJ Hole and have been really impressed with their communication, professionalism and service. Jasmin was very helpful and professional during a competitive sales process and Lorraine, the sales …
Hi Victoria, many thanks for leaving the review, we really appreciate it. It sounds like you've had a great experience with us whilst purchasing your home. Thank you for saying you will recommend us to others! Enjoy your new home, CJ Hole Team
5/5
GoogleMinnie has been an excellent letting agent. Can’t specify more because she’s been great at everything with the whole process
4/5
GoogleThank you, CJ Hole, for helping us purchase our new home. There were a few stressful nights towards the end, but we eventually got the house and are very happy with it.
5/5
GoogleI am very happy with the service I get as a landlord from the guys at Bishopston CJ Hole. Special mention to Rafal who always is available and expedited things when they occur.
Thanks very much Georgios for taking the time to write us a review and for the Five Stars, the feedback really helps the team to continue to offer and excellent service.
5/5
Google5 stars specially to Ethan Buckler! He’s answered all my questions, made the experience easy and been very helpful (first time buyer here). Definitely recommend.
5/5
GoogleEmily and Karly were a great team and worked very hard to get a difficult sale over the line. They kept me informed throughout and pushed all parties involved to try to keep things moving - this was critical to get to completion. Highly recommend them.
Thank you for taking the time to provide us with a review Stephen. Karly and Emily so appreciate it.
5/5
GoogleLauren is professional and sincerely serves the interests of customers and tenants. Very impressive highly recommended!!!
A glowing Review! Thank you so much for taking the time to rate our service, Lauren and the team really appreciate the Five Stars.
5/5
GoogleMy experience with the sales team at Refield CJ Hole was excellent! Ryan Burt and Eva Lacey helped me find my first property in Bristol, between viewings, answering questions and easing my mind when things got stressful, they were both great. Purchasing a property for the first time when you don’t know what your doing is very tricky, but the team were extremely helpful and professional throughout. Couldn’t fault them at all and would happily recommend to my friends and family.
5/5
GoogleCJ Hole Bishopston are amazing! Particularly note goes out to Andy, who gave me update most weeks on all the viewings on my house sale. Initial experience was buying from CJ Hole, and they were great at chasing me on sales progression, keeping the chain together etc! I was then impressed with their letting service, as they found me a really great tenant. I then also listed for sale through them, and they did a great job when the market wasn’t at its best. The whole team all seemed very professional, though as noted Andy did really go above and beyond. I throughly recommend CJ Hole Bishopston for property things near the Gloucester Road. Many thanks
Thanks so much for taking the time to review our services David. It is really appreciated.
5/5
GoogleEmily and team helped secure our dream home. We were impressed with their dedication and responsiveness and really valued their input. A big thank you to Emily and the team.
We are so pleased to hear of your experience and delighted we got you in to your dream home William.
5/5
GoogleI've used CJ Hole both for property management and property sales. They have always have reasonable rates and, especially on the management side, have been very helpful.
Thank you Freddie for the Five Stars, we really appreciate you taking the time to rate our service!
5/5
GoogleEmily has been excellent, helpful at every stage of the sale, knowledgeable and responsive, I am very pleased with the support that she has given.
Emily is so pleased to receive such wonderful feedback and appreciates you putting it into writing. Thanks Doug.
5/5
GoogleRafal has been an excellent property manager. He replies promptly to emails, usually the same day, and arranges contractors quickly. I found the maintenance reporting website easy to use. Thank you for your hard work Rafal!
Thank you for taking the time to rate our service Jessica! Raf and the team really appreciate it and the Five Stars!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
