Trusted Agent profile · Bristol and Somerset

Verified

CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,262 reviews across 18 offices and 5 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,262 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,440

Reviews on Google

All 18 offices

Facebook logo

4.1 / 5

66

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

386

Reviews on Trustpilot

All 18 offices

allAgents logo

320

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Latest reviews from every CJ Hole office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We viewed a property with Ethan Buckler. He has been incredibly helpful, informative and professional. We have had a good experience of C J Hole so far.

Chris · 27 July 2025 · CJ Hole Southville

5/5

Google

Great viewing experience with Ethan Buckler, professional and very helpful!

Hannah · 27 July 2025 · CJ Hole Southville

5/5

Google

We had Ethan show us a flat last night, he was smart, friendly and willing to help, full of advice what a lovely young man.

Kim · 27 July 2025 · CJ Hole Brislington

5/5

Google

Ethan is helping us find our home and the best thing about him is that listens to us about what all we want in a home and what we don’t and acts accordingly. He is a great person to talk to, humble but yet very efficient in his work

Jithu · 27 July 2025 · CJ Hole Brislington

4/5

Google

Rating only, no written review.

Darren · 26 July 2025 · CJ Hole Kingswood

5/5

Google

We had a viewing with one of their agents, Ethan Buckler, who was super friendly and provided all the necessary input about the property.

Fernando · 26 July 2025 · CJ Hole Southville

5/5

Google

Ethan was super helpful throughout the process of booking us into viewings, would recommend!

Saskia · 26 July 2025 · CJ Hole Brislington

5/5

Google

We recently had a viewing of a lovely property with Ethan. He was knowledgeable and very helpful. CJ Hole are easy to contact and professional.

Nick · 26 July 2025 · CJ Hole Brislington

5/5

Google

Great property. The chap, Ethan, who showed us around really seemed to care and had lots of advice for us. Thanks!

Gabriel · 26 July 2025 · CJ Hole Brislington

5/5

Google

I highly recommend, I had a fantastic experience working with Tim. He was very professional, responsive, and genuinely helpful.

Pandi · 25 July 2025 · CJ Hole Hucclecote

5/5

Google

I had a very nice viewing with Ethan yesterday, he was super friendly and very professional. He answered all our questions and queries and represented CJ Hole very well.

Alex · 25 July 2025 · CJ Hole Brislington

5/5

Google

Ethan Borsten was excellent with a viewing today! Polite, professional and extremely knowledgeable. Would thoroughly recommend his services!

William · 25 July 2025 · CJ Hole Brislington

5/5

Trustpilot

Thanks so much from Lynn & Gary

CJ Hole - Kingswood Branch. We have very recently completed the sale of our late mothers bungalow via CJ Hole - Kingswood Branch. The whole process from our first meeting with Donna (who was extremely knowledgeable, professional and friendly) when she arrived to evaluate the property, right through to final completion, we found the process to be completely stress free. The team coordinated all viewings of the property efficiently and effectively. They were excellent at keeping us up to date on all aspects of the sale progress and also kept us updated on the advancement of others in our chain. We would like to add a special thanks to Kerry (Sales Progessor) who answered our queries extremely quickly and helpfully. We would also like to thank Lois and Jodie who were also extremely helpful. We can’t thank the team enough for their expertise and knowledge, time, care and support. We highly recommended them. What an excellent team! Thank you all.

Lynn · 24 July 2025 · CJ Hole Kingswood

5/5

Google

Rafal at CJ Hole has managed our property for many years as we live overseas. He has been brilliant to deal with, been thorough with inspections, quick to deal with any issues & communication has been efficient & clear - would highly recommend Rafal for property management

Scott · 24 July 2025 · CJ Hole Bishopston

Agent replied · 25 July 2025

Scott thank you for taking the time to write a review and for the Five stars! We are thrilled to hear about your positive experience with Raf and the team, this serves as encouragement to the team to continue delivering an excellent service.

1/5

Google

Poor lettings agents who are out to get as much money as possible from tenants

Dudley · 24 July 2025 · CJ Hole Bishopston

Agent replied · 24 July 2025

We're sorry to read that you feel this way. We always aim to treat all tenants fairly and in line with the tenancy agreement and the law. We are sorry to hear that you were dissatisfied with our service. Here at CJ Hole we pride ourselves on customer service and care, and we welcome feedback good or bad so that we can learn and grow as a company. If you would like to discuss this further please don’t hesitate to contact us centralbristolpm@cjhole.co.uk.

5/5

Google

Thanks to CJ Hole for an outstanding service. They have been amazing throughout the entire process of selling our house. We would like to give special thanks to Kerry who went the extra mile for us at all times, a very empathetic and caring person as well as extremely professional and great at her job. Really much appreciated and to all the team at CJ Hole, you’ve all been amazing… thank you so much. Will always recommend you.

James · 24 July 2025 · CJ Hole Kingswood

Agent replied · 23 December 2025

Thank you so much James, we really appreciate it and are so pleased you've been so happy with the service, especially from Kerry!

5/5

Google

I’ve had the pleasure of working with CJ Hole Kingswood both when purchasing my flat a few years ago and more recently when selling it. On both occasions, the experience was smooth, professional, and handled with great efficiency. A particular thank you goes to Kerry, who has been outstanding throughout the entire process. Her responsiveness, clear communication, and attention to detail made a real difference. She consistently kept things on track, was always available to answer questions, and offered helpful, informed advice at every stage. Her support has been invaluable and is a real credit to the team at CJ Hole Kingswood. Selling a property can be complex, but with Kerry’s guidance, everything was handled seamlessly. I wouldn’t hesitate to recommend CJ Hole Kingswood to anyone looking to buy or sell.

Simone · 24 July 2025 · CJ Hole Kingswood

Agent replied · 23 December 2025

Thank you so much Simone, it was a pleasure to work with you again!

4/5

Google

Ethan who showed me round was friendly, professional, supportive and easily supplied all the info I needed, as well as being encouraging in the face of any concerns I had.

Steph · 24 July 2025 · CJ Hole Brislington

5/5

Google

The ladies at CJ Hole in Kingswood were very helpful and professional when dealing with my mothers house sale.

Maggie · 23 July 2025 · CJ Hole Kingswood

5/5

Google

CJ Hole were fantastic from start to finish. Kerry in particular worked so hard helping to keep things moving, always keeping us updated on any developments and prepared to go above and beyond to get queries and issues closed out asap. Made our moving experience that bit easier, would 100% recommend.

James · 23 July 2025 · CJ Hole Kingswood

5/5

Google

We recently viewed two properties and the agent (Ethan Buckler) was friendly and knowledgeable.

Will · 23 July 2025 · CJ Hole Southville

5/5

Google

Glad we were with them as first time buyers. Kerry is so helpful! Thanks for again for all the help and assistance.

Ben · 23 July 2025 · CJ Hole Kingswood

5/5

Google

Super attentive and helpful service, highly recommended estate agents. All questions answered and Minnie was so friendly and professional. Thank you!

Gabriel · 23 July 2025 · CJ Hole Brislington

5/5

Google

Minnie was great showing us around a property! very informative and friendly

Maddie · 23 July 2025 · CJ Hole Brislington

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

Reviews may appear on more than one platform.

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