5/5
We viewed a property with Ethan Buckler. He has been incredibly helpful, informative and professional. We have had a good experience of C J Hole so far.

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,262 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,262 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
386
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
We viewed a property with Ethan Buckler. He has been incredibly helpful, informative and professional. We have had a good experience of C J Hole so far.
5/5
Great viewing experience with Ethan Buckler, professional and very helpful!
5/5
We had Ethan show us a flat last night, he was smart, friendly and willing to help, full of advice what a lovely young man.
5/5
Ethan is helping us find our home and the best thing about him is that listens to us about what all we want in a home and what we don’t and acts accordingly. He is a great person to talk to, humble but yet very efficient in his work
4/5
Rating only, no written review.
5/5
We had a viewing with one of their agents, Ethan Buckler, who was super friendly and provided all the necessary input about the property.
5/5
Ethan was super helpful throughout the process of booking us into viewings, would recommend!
5/5
We recently had a viewing of a lovely property with Ethan. He was knowledgeable and very helpful. CJ Hole are easy to contact and professional.
5/5
Great property. The chap, Ethan, who showed us around really seemed to care and had lots of advice for us. Thanks!
5/5
I highly recommend, I had a fantastic experience working with Tim. He was very professional, responsive, and genuinely helpful.
5/5
I had a very nice viewing with Ethan yesterday, he was super friendly and very professional. He answered all our questions and queries and represented CJ Hole very well.
5/5
Ethan Borsten was excellent with a viewing today! Polite, professional and extremely knowledgeable. Would thoroughly recommend his services!
5/5
Thanks so much from Lynn & Gary
CJ Hole - Kingswood Branch. We have very recently completed the sale of our late mothers bungalow via CJ Hole - Kingswood Branch. The whole process from our first meeting with Donna (who was extremely knowledgeable, professional and friendly) when she arrived to evaluate the property, right through to final completion, we found the process to be completely stress free. The team coordinated all viewings of the property efficiently and effectively. They were excellent at keeping us up to date on all aspects of the sale progress and also kept us updated on the advancement of others in our chain. We would like to add a special thanks to Kerry (Sales Progessor) who answered our queries extremely quickly and helpfully. We would also like to thank Lois and Jodie who were also extremely helpful. We can’t thank the team enough for their expertise and knowledge, time, care and support. We highly recommended them. What an excellent team! Thank you all.
5/5
Rafal at CJ Hole has managed our property for many years as we live overseas. He has been brilliant to deal with, been thorough with inspections, quick to deal with any issues & communication has been efficient & clear - would highly recommend Rafal for property management
Scott thank you for taking the time to write a review and for the Five stars! We are thrilled to hear about your positive experience with Raf and the team, this serves as encouragement to the team to continue delivering an excellent service.
1/5
Poor lettings agents who are out to get as much money as possible from tenants
We're sorry to read that you feel this way. We always aim to treat all tenants fairly and in line with the tenancy agreement and the law. We are sorry to hear that you were dissatisfied with our service. Here at CJ Hole we pride ourselves on customer service and care, and we welcome feedback good or bad so that we can learn and grow as a company. If you would like to discuss this further please don’t hesitate to contact us centralbristolpm@cjhole.co.uk.
5/5
Thanks to CJ Hole for an outstanding service. They have been amazing throughout the entire process of selling our house. We would like to give special thanks to Kerry who went the extra mile for us at all times, a very empathetic and caring person as well as extremely professional and great at her job. Really much appreciated and to all the team at CJ Hole, you’ve all been amazing… thank you so much. Will always recommend you.
Thank you so much James, we really appreciate it and are so pleased you've been so happy with the service, especially from Kerry!
5/5
I’ve had the pleasure of working with CJ Hole Kingswood both when purchasing my flat a few years ago and more recently when selling it. On both occasions, the experience was smooth, professional, and handled with great efficiency. A particular thank you goes to Kerry, who has been outstanding throughout the entire process. Her responsiveness, clear communication, and attention to detail made a real difference. She consistently kept things on track, was always available to answer questions, and offered helpful, informed advice at every stage. Her support has been invaluable and is a real credit to the team at CJ Hole Kingswood. Selling a property can be complex, but with Kerry’s guidance, everything was handled seamlessly. I wouldn’t hesitate to recommend CJ Hole Kingswood to anyone looking to buy or sell.
Thank you so much Simone, it was a pleasure to work with you again!
4/5
Ethan who showed me round was friendly, professional, supportive and easily supplied all the info I needed, as well as being encouraging in the face of any concerns I had.
5/5
The ladies at CJ Hole in Kingswood were very helpful and professional when dealing with my mothers house sale.
5/5
CJ Hole were fantastic from start to finish. Kerry in particular worked so hard helping to keep things moving, always keeping us updated on any developments and prepared to go above and beyond to get queries and issues closed out asap. Made our moving experience that bit easier, would 100% recommend.
5/5
We recently viewed two properties and the agent (Ethan Buckler) was friendly and knowledgeable.
5/5
Glad we were with them as first time buyers. Kerry is so helpful! Thanks for again for all the help and assistance.
5/5
Super attentive and helpful service, highly recommended estate agents. All questions answered and Minnie was so friendly and professional. Thank you!
5/5
Minnie was great showing us around a property! very informative and friendly
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.