Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,246 reviews across 18 offices and 6 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,246 reviews on six platforms, rated 4.7 out of 5 overall.
6,425
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
385
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat service from start to finish. Prompt and professional from all members of the team
Hi Graham, thank you for leaving the review. We're very pleased to hear you've had the service we work hard to give. Thank you for using CJ Hole. CJ Hole Team
5/5
GoogleWe had a great experience viewing a property with CJ Hole. Liam was knowledgeable about the local area and was able to answer all our questions about the property.
We really appreciate your kind words, James and for you to take the time to review the service we provided.
5/5
GoogleThe whole process of renewing the tenancy was very smoothly managed by Magda. She was professional & kept us informed all through the process.
Thanks for the Five Stars Sharon, Magda and the team really appreciate your feedback.
5/5
GoogleStaff at CJHole, Glos Rd Bristol very professional and courteous. Emily arrived promptly at our properties, performed favourable valuations and promptly helped us with enquiries after the visit. Thanks 🙂 …
Thank you so much for the kind review Amanda. We really appreciate you taking the time.
5/5
GoogleVery good service from the people at CJ hole, Corey was excellent at his job, amongst others, including Jacob. Very friendly, would recommended.
Hi Gary, I’ll be sure to pass on your special mentions to Corey and Jacob, they will be delighted to hear their hard work and friendly approach made a difference. We hope you are enjoying your new home, thank you for recommending CJ Hole!
5/5
GoogleThis is our third experience with CJ Hole Bradley Stoke, two sales and one rental, and the consistently excellent service is exactly why we keep coming back. The team handled the sale of our home professionally from start to finish, from the initial online listing through to completion. They were proactive, responsive, and ensured that the concerns of all parties involved were addressed promptly, making the whole process smooth and efficient. We would highly recommend CJ Hole Bradley Stoke to anyone looking to sell or let their property.
Thank you for your kind review. It is great to see that our efforts are appreciated.
4/5
GoogleCarmelo was very helpful and friendly showing me around, much appreciated:)
5/5
GoogleI would just like to thank Carmelo for his help and management of the letting process. He is a star 🤩👍 …
5/5
GoogleWas shown around a property in Southville by Danny Goverd this weekend, who was a clear communicator, knowledgeable, and proactively followed up with valuable additional photos. Recommended.
5/5
GoogleI had a viewing with Danny Goverd, he answered all my and my family's questions, and the communication has been brilliant from both Danny and Tom Sully, thank you!
5/5
GoogleCommunication was excellent throughout the entire process from Daniel. He provided clear, honest advice and demonstrated strong knowledge of the local property market.
5/5
GoogleHad a great viewing today with Carmelo. Cheers!
5/5
GoogleWe are in the process of enquiring about a rental property with CJ Hole and have had a very positive experience to date. We were shown around the property by Carmelo, who was very friendly and knowledgeable about both the property and the rental process. Would highly recommend to anyone looking to rent in Bristol.
5/5
GoogleAs a first time buyer I don't have any perspective, but I found my experience with CJ Hole very nice. The communication with them was brilliant and they were very accomodating when we wanted to do viewings. Special thanks to Ethan for initially showing us around the property who was super lovely. And also thank you to Minnie and Jess for progressing our sale and being so quick to answer any queries. Just wish our solicitor was as smooth as our estate agent!
5/5
GoogleCJ hole were the most efficient estate agents we viewed properties with in Bristol! Carmelo was a really great estate agent! He had all the information we needed and was really kind and supportive!
5/5
GoogleIt was a seamless viewing and application experience with CJ Hole. Carmelo in particular was very professional, approachable, and helpful throughout the viewing process. Despite it being a mass viewing, he took the time to answer everyone’s questions clearly and patiently, which made the experience feel organised and reassuring. He communicated promptly, explained the next steps well, and made the whole process smooth from viewing to application. It was a pleasure dealing with him, and we really appreciated his support.
5/5
GoogleCarmelo was really great at our viewing, answered all our Qs and very helpful throughout the whole process.
5/5
GoogleI had a great experience viewing the property with Carmelo. He was incredibly kind and welcoming, and even let me in earlier than scheduled, which I really appreciated. He took the time to show me around thoroughly and went through every detail of the property, answering all my questions clearly and patiently. The viewing felt relaxed and professional, and Carmelo made the whole experience very pleasant. Highly recommend!
5/5
GoogleWe've just left our viewing with Carmelo Bartucca. He was incredibly helpful, informative and most of all friendly. He answered all of our questions clearly and thoroughly. If we get the place, we look to forward to having him as our agent.
5/5
GoogleI just wanted to say thank you, Carmelo, for your help during the house viewing. You were very professional, friendly, and thorough in explaining the details of the property and answering all my questions. For someone renting for the first time you made it very easy for me. Thank you again for your time and support.
1/5
GoogleWe had a very disappointing experience with CJ Hole. We began the process of purchasing a property through them, but due to poor communication and misleading information regarding the status of the sale, we ultimately lost over three months and incurred over £1,500 in costs. The situation was extremely stressful, the after-sales team was difficult to reach, and we received little to no communication from senior management despite raising our concerns. I'd never recommend using this estate agency to anyone!!!
5/5
GoogleRented a property at the end of 2025. The team at Southville were incredibly helpful and efficient with the process. We are very happy with our flat and our property manager Will has been fantastic at sorting maintenance within the property. Would definitely recommend C J Hole to prospective renters.
5/5
GoogleMarcello has been amazing helping me with all my questions and viewings. Thankyou!
5/5
GoogleThe agent Carmelo was super helpful in setting up our viewing and showing us around. Just waiting to hear back on our application, but so far friendly and knowledgeable staff made for smooth experience.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
