Trusted Agent profile Β· Bristol and Somerset

Verified

CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

7,246 reviews across 18 offices and 6 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,246 reviews on six platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,425

Reviews on Google

All 18 offices

Facebook logo

4.1 / 5

66

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

385

Reviews on Trustpilot

All 18 offices

allAgents logo

320

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Latest reviews from every CJ Hole office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I've been letting with CJ Hole Hucclecote for the past 2 years and it's the best experience I've had with a letting agent. The team, led by Shelly Lewis, are incredibly attentive, personable and always quick to communicate should I have any issues. Importantly, they create a trustworthy, fair and transparent setting for the tenant-landlord relationship to thrive which I've never had in past experiences. I’d happily recommend them to anyone looking for a reliable and professional letting agent.

Sean Β· 13 March 2026 Β· CJ Hole Hucclecote

Agent replied Β· 10 October 2026

Thank you for your review, Sean. We appreciate your feedback about your tenancy so far and we'll ensure we continue in this way.

5/5

Google

C J Hole have looked after our rental property for 9 years and they do a fantastic job. They inspect regularly and their communication is excellent. I would not hesitate to recommend them to any landlord. I often hear people complain about their agents and I always refer them to C J Hole to see how it should be done! Long may they continue.

Linda Β· 13 March 2026 Β· CJ Hole Hucclecote

Agent replied Β· 10 October 2026

Thank you for your review, Linda. We'll continue to ensure you receive the same standard of service.

5/5

Google

I had the difficult job of selling my sister’s flat after her death and chose CJ Hole to do it for me. I live in Devon so I wanted to be kept informed of everything. This was not a problem for them and I was contacted with reports of every viewing. Pascha, David, Cameron, Amol and Julie were so helpful. They handled everything and I would be very happy to recommend their services. Thank you C J Hole.

Jennifer Β· 13 March 2026 Β· CJ Hole Downend

Agent replied Β· 13 April 2026

Hi Jennifer. Thank you for your kind review and for instructing CJ Hole to sell your sisters home, in what was a difficult time. It's been a pleasure assisting you with the sale. The team at CJ Hole Downend.

5/5

Google

I can strongly recommend CJHole, Downend. Due to the state of the market it took an extended period of time to sell my proprty. However, throughout the whole time David Whitmee and his team acted with great professionalism, friendly, courteous and realistic! Once the sale had been agreed Julie Davis took over the process as my Sales Progressor. I was sceptical about the role but within our first phone I realised I was wrong. Julie is a force of nature and drove the sale forward despite the procrastination of some of the parties involved. Overall, a strong professional team - they have my gratitude and my thanks!

Andy Β· 13 March 2026 Β· CJ Hole Downend

Agent replied Β· 13 April 2026

Hi Andy, thank you for your amazing review, it has been a pleasure to assist you with your sale and Julie is definitely a force of nature when it comes to Sales progression. The team at CJ Hole Downend.

5/5

Google

A massive thank you to Pascha for her hard work and excellent communication throughout the sale of my property! I highly recommend her!

Lydia Β· 13 March 2026 Β· CJ Hole Downend

Agent replied Β· 13 April 2026

Hi Lydia, thank you for your review and recommendation for Pascha, It's much appreciated. The team at CJ Hole Downend.

5/5

Google

CJHole were great managing the sale of my 4 bed detached house. Great communication which was very much appreciated as Julie had her work cut out ensuring the process ran as smoothly as possible with the various challenges thrown up by the buyers solicitor. Would recommend CJHole.

Claire Β· 13 March 2026 Β· CJ Hole Downend

Agent replied Β· 13 April 2026

Hello Claire, thank you for your five star review and recommendation, it's been a pleasure helping you with your sale. The team at CJ Hole Downend

5/5

Google

We had a great experience with CJ Hole Downend when buying our first home. Julie Davies, the sales progressor, in particular was fantastic. She was so helpful, active with chasing solicitors on both sides, went above and beyond, including visiting the house at 5pm on a Thursday evening to check the type of locks for me! I could not be more grateful to Julie for all her help over what was a very stressful few months!

Isabel Β· 13 March 2026 Β· CJ Hole Downend

Agent replied Β· 13 April 2026

Hi Isabel. Thank you for your five star review and praise for Julie, we are all very happy for you and wish you all the best in your new home. The Team CJ Hole Downend

5/5

Google

CJ Hole and especially Julie were brilliant throughout the buying process. For first time buyers not really sure on where things were it was really handy and useful to have Julie update us and answer all our questions! Really great and would use them again!

Jeremy Β· 13 March 2026 Β· CJ Hole Downend

Agent replied Β· 13 April 2026

Hi Jeremy, thank you for taking the time to review your experience with CJ Hole and your kind words especially for Julie. Wishing you all the best in your new home. The team at CJ Hole Downend

5/5

Google

Seamless and good communication with lots of patience. It was a pleasure working with you. Very helpful and did what they said they would in a timely fashion with good humour and professionalism. Made house buying enjoyable not painful πŸ˜‚ loving my new place …

Amanda Β· 13 March 2026 Β· CJ Hole Downend

Agent replied Β· 13 April 2026

Hi Amanda, Thank you for your five star review it was a pleasure assisting you with your purchase. We are sure you will be very happy in your new home. The team at CJ Hole Downend

5/5

Google

Kept us in the loop at all times Took alot of the stress out Thanks to Julie for her hard work

Bristol Β· 13 March 2026 Β· CJ Hole Downend

Agent replied Β· 13 April 2026

Thank you for taking the time to review your experience with CJ Hole, it is very much appreciated. The Team at CJ Hole Downend

5/5

Google

Julie was very helpful and made the whole process much smoother, thank you!

Ed Β· 13 March 2026 Β· CJ Hole Downend

Agent replied Β· 13 April 2026

Hi Ed, thank you for your five star review, it has been a pleasure assisting you with your move. The team at CJ Hole Downed

5/5

Google

I highly recommend the team at C J Hole. They sold our property very quickly, after we lost three previous sales with another estate agent due to the house being a Laing Easiform construction. Rob, who is one of the nicest estate agents you could meet, organised great photos, with an honest, yet excellent, description. This was no mean feat given this was an empty house, following a bereavement, that also had very dated decor and fittings, and in the last few years very little maintenance. Clare who took over the sales process was awesome, talking me off the ledge more than once when we appeared to have one delay after another, on what had originally appeared to be a straightforward chain free sale. Everyone at C J Hole is courteous and responds promptly to any queries or concerns. I cannot recommend this team enough. If I was selling or buying a property in Bristol then this is the team I would use. Thank you, you are all amazing.

Diane Β· 13 March 2026 Β· CJ Hole Westbury On Trym

Agent replied Β· 13 April 2026

Hi Diane, thank you very much for your kind review and recommendation. We’re really pleased to hear that you had such a positive experience with our team. Your comments about Rob and Clare are greatly appreciated, and we’re glad we were able to support you through the process and achieve a successful result. Providing clear communication and a smooth service is always our aim, so it’s great to know this came across. Thank you again for choosing C J Hole. We wish you all the very best for the future. CJ Hole Team

5/5

Google

Rob and his team are fantastic and their support throughout the entire process was fantastic, always available for feedback, quick to respond, and genuinely committed to helping us achieve the best outcome. Their professionalism, clear communication, and expert guidance made a typically stressful experience smooth and straightforward. I truly appreciated the personal care and attention they brought to the sales process and I would highly recommend Rob and his team to anyone looking to sell their home.

Ceri Β· 13 March 2026 Β· CJ Hole Westbury On Trym

Agent replied Β· 13 April 2026

Hi Ceri, this is a fantastic review. We very much appreciate your kind words. Thank you. CJ Hole Team

5/5

Google

Service with a SMILE much appreciated by the Hockeys

Joan Β· 13 March 2026 Β· CJ Hole Burnham-On-Sea Sales

Agent replied Β· 13 April 2026

Thank you for your wonderful review, Joan. We sincerely appreciate your support and look forward to serving the Hockey family again.

5/5

Google

I am nearing the third tenancy renewal with CJ Hole and I am very happy with their services. Hema has been very helpful with renewals. Sara also provides excellent service in maintaining the property which needed quite a few repairs.

Stavros Β· 13 March 2026 Β· CJ Hole Burnham-On-Sea Sales

Agent replied Β· 22 August 2026

Thank you so much for your kind review. Best wishes Edward

5/5

Google

Ethan is an asset to CJ Hole. He facilitated mediation on a difficult issue between myself and an unreasonable landlord. He did this on an issue that was outside of the scope of their agreement with me and landlord. Thanks Ethan.

Richard Β· 13 March 2026 Β· CJ Hole Cheltenham

Agent replied Β· 13 April 2026

Thank you for taking the time to leave us a review! We really appreciate the feedback!

5/5

Google

We have been working with C J HOLE Cheltenham as a contractor and they are a pleasure to work with. The professional yet personal approach is second to none.

HPR Β· 13 March 2026 Β· CJ Hole Cheltenham

Agent replied Β· 13 April 2026

Thank you for taking the time to leave us a review! We really appreciate the feedback!

5/5

Google

Just a few words to say THANK YOU to the sales team at C J Hole.Jenni & team have helped from Probate to completion of sale with great professionalism.Continued to help after sale completed. Top marks to all the team!!!!

John Β· 13 March 2026 Β· CJ Hole Cheltenham

Agent replied Β· 13 April 2026

Thank you for taking the time to leave us a review! We really appreciate the feedback!

5/5

Google

Such a positive experience from start to finish. Oli was friendly, responsive and genuinely supportive during the move into my new home. Everything was handled clearly and efficiently, which made the whole process so much easier. Very grateful for all the help!

Sakshi Β· 13 March 2026 Β· CJ Hole Cheltenham

Agent replied Β· 13 April 2026

Thank you for taking the time to leave us a review! We really appreciate the feedback!

5/5

Google

Had a very good experience with CJ Hole with this move. Ethan showed me around the property and guided me through the application process. His communication was excellent throughout and I felt supported and informed at every stage. Thank you, Ethan, and the CJ Hole team in general :-)

Niki Β· 13 March 2026 Β· CJ Hole Cheltenham

Agent replied Β· 13 April 2026

Thank you for taking the time to leave us a review! We really appreciate the feedback!

5/5

Google

Rating only, no written review.

Alan Β· 13 March 2026 Β· CJ Hole Cheltenham

Agent replied Β· 13 April 2026

Thank you for taking the time to leave us a review! We really appreciate the feedback!

1/5

Google

Absolutely awful letting agent, repairs outstanding for over a year. Reports of mould have been unactioned for over 6 months. I have been left with no hot water, caused by Dryleaze Handyman Services acting on behalf of CJ Hole, for a week …

Tom Β· 13 March 2026 Β· CJ Hole Southville

5/5

Google

I've had viewings with many of the estate agents in Bristol but today's with CJ Hole and Daniel was one of the best. Daniel was helpful, kind and efficient. He even got back to my emails over the weekend to secure a second viewing at a property. Cheers Daniel and team

James Β· 13 March 2026 Β· CJ Hole Southville

5/5

Google

Sophia was not only punctual and welcoming; she is also one of the most knowledgeable estate agents we've encountered. More often than not, we've been accompanied to viewings by professionals who have been unable to answer quite basic questions about probably the most momentous purchase anyone undertakes. Sophia was able to answer pretty much every question we had and was willing to look any areas about which she was unsure. Exceptional!

Yasmin Β· 13 March 2026 Β· CJ Hole Bishopston

Agent replied Β· 20 March 2026

Thank you for taking the time to provide a review of your experience Yasmin. Sophia really does appreciate your kind words.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

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