Trusted Agent profile Β· Bristol and Somerset

Verified

CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

7,261 reviews across 18 offices and 5 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,261 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,440

Reviews on Google

All 18 offices

Facebook logo

4.1 / 5

66

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

385

Reviews on Trustpilot

All 18 offices

allAgents logo

320

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Latest reviews from every CJ Hole office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

As a landlord I've been very happy with the service I've received from CJ Hole over the last 12-months. They've always been prompt to address any issues or enquiries I or my tenants have, and if the services of an outside contractor is required they are able to quickly source a professional company. CJ Hole recently helped me upgrade my property and sourced new tenants. This they did in a very effective and efficient manner, getting various quotes in a timely manner. I've been helped by several of the team at CJ Hole including Sarah, Charlotte, Jessica, Wesley, Jacqui and Justin and they've all been excellent. Overall I'm delighted with their service and can recommend them to any landlord looking for an agent in the Cheltenham area.

Nick Β· 16 April 2020 Β· CJ Hole Cheltenham

5/5

allAgents

Very professional and

Very professional and friendly service from Annabel and Lorraine, very supportive. The purchase of my house went smoothly thanks to their efforts.

Alma Β· 15 April 2020 Β· CJ Hole Westbury On Trym

1/5

Google

Very bad service . No idea about customer service . I have spoken to girl called Georgie she is very rude . she hung up the phone on me !! She refused to give a contact details . Tried to her back she didn’t answer. Never deal with them again. I put the compliment !! Just waiting for apology .

Perfecto Β· 13 April 2020 Β· CJ Hole Southville

4/5

Google

Rating only, no written review.

Bullets Β· 12 April 2020 Β· CJ Hole Cheltenham

4/5

Google

Rating only, no written review.

Daiki Β· 11 April 2020 Β· CJ Hole Cheltenham

5/5

allAgents

Highly

Incredibly supportive and proactive. Lorraine and her team made our move as streamlined as possible. They were all very communicative and kept us in the loop at all stages. We would highly recommend them.

Frances Β· 9 April 2020 Β· CJ Hole Westbury On Trym

5/5

allAgents

It’s 3 month since

It’s 3 month since we moved and we continue to be grateful to CJ Hole, George, Lorraine and the team. From our first meeting with George he enabled the sale with helpful professional advice while also listening to us and taking our personal circumstances into consideration. There were inevitable glitches, for example when the property we were buying suddenly became liable for probate and later when we needed to find a mutually acceptable completion date George stepped in and enabled the process. We were so glad we had chosen CJ Hole and would recommend George and his team unreservedly.

Sandra Β· 8 April 2020 Β· CJ Hole Westbury On Trym

5/5

allAgents

"I chose CJ Hole to act as..."

I chose CJ Hole to act as agents for a family probate property on Cranbrook Road, Redland. From instruction to completion its was a masterclass in how estate agents should perform. Tim was enthusiastic, realistic and informed throughout the marketing process with a clear and successful strategy. Marcus showed outstanding skills in achieving a fair sale price to a qualified buyer and sourcing solutions at every step. Kim demonstrated how supremely expert she is at progressing the sale with composure and experience. The whole team involved in forming property details and keeping me informed were friendly, efficient and professional. As an ex-estate agent myself I have seen some of the best and worst organisations and can say without reserve that CJ Hole really impressed me and the family and I would exclusively use them for any future property needs.

Sarah Β· 7 April 2020 Β· CJ Hole Clifton

5/5

allAgents

I chose CJ Hole to act as

I chose CJ Hole to act as agents for a family probate property on Cranbrook Road, Redland. From instruction to completion its was a masterclass in how estate agents should perform. Tim was enthusiastic, realistic and informed throughout the marketing process with a clear and successful strategy. Marcus showed outstanding skills in achieving a fair sale price to a qualified buyer and sourcing solutions at every step. Kim demonstrated how supremely expert she is at progressing the sale with composure and experience. The whole team involved in forming property details and keeping me informed were friendly, efficient and professional. As an ex-estate agent myself I have seen some of the best and worst organisations and can say without reserve that CJ Hole really impressed me and the family and I would exclusively use them for any future property needs.

Sarah Β· 7 April 2020 Β· CJ Hole Clifton

5/5

Google

Dealt with my house purchase and were so lovely and patient whilst different agents who were dealing with my sale were being a complete pain. Really nice people who always had time for my questions. Definitely recommend 😊 …

Tracy Β· 7 April 2020 Β· CJ Hole Hucclecote

1/5

Facebook

Terrible experience. Don’t bother using them. I will never use them again

Ben Β· 6 April 2020 Β· CJ Hole Cheltenham

Agent replied Β· 1 June 2023

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5/5

Google

Very professional company. We were regularly updated on progress throughout our sale. Marcus and Kim were an absolute pleasure to deal with. We would definitely recommend CJ Hole

Gillian Β· 30 March 2020 Β· CJ Hole Clifton

5/5

Google

Outstanding support and guidance received from Andy and Dianne, walking us through securing our new property. Highly recommended!

Gary Β· 30 March 2020 Β· CJ Hole Downend

5/5

Google

We recently sold our family house in bromley heath and I can honestly say the service we had was superb !!😁 c j hole also recommended wards solicitors who were also excellent a special thanks to Dianne Lucy and liz …

Philip Β· 30 March 2020 Β· CJ Hole Downend

5/5

Google

Helpful and straight forward service, something rare on estate agencies nowadays. The process of renting our new home was quick and dealt with a great level of professionalism [a special mention goes out to Kayleigh on this one]. Many thanks.

Armando Β· 30 March 2020 Β· CJ Hole Downend

5/5

Google

CJ Hole advertised our property for us with complete professionalism. The team are helpful, polite and kept us up to date throughout the process. I would highly recommend choosing them to deal with selling/renting your property and will definitely use them in the future. Thanks Guys!!

Matthew Β· 30 March 2020 Β· CJ Hole Downend

5/5

Google

I have sold a number of houses over the years on behalf of clients through Andy and his team. Quick informative helpful and ultra professional. Laura in the letting department has been equally helpful. AS AN EX ESTATE AGENT MYSELF which makes me hard to please I strongly recommend this team. I have tried the rest save yourself time and energy and use them..... THEY ARE THE BEST!!!

Simon Β· 30 March 2020 Β· CJ Hole Downend

5/5

Google

I just purchased a property that was listed with CJ Hole and I could not fault them. They were quick to respond, dealt with any problems and were generally wonderful to work with. Having had some really awful experiences with other estate agents in Downend and Emersons Green, CJ Hole was a really refreshing change. If and when we sell this house, we'll definitely be using these guys!

Shamina Β· 30 March 2020 Β· CJ Hole Downend

5/5

Google

I work with CJ Hole in Downend as their mortgage adviser and I have been extremely impressed by the sales team. Andy, David and Alex are all very knowledgeable and professional and always have their clients at the heart of whatever they do. There have been multiple occasions where they have gone above and beyond for their clients. We recently had a mutual client who I believe it would have taken forever to complete on their purchase had it not been for Andy as he took it upon himself to rectify a very poor service from a solicitor.

Dan Β· 30 March 2020 Β· CJ Hole Downend

5/5

Google

We recently sold my late mother's house through C J Hole, Downend. This was an incredibly emotional time for myself and my brother but I cannot rate Andy and the team highly enough. They were extremely professional yet very compassionate throughout the entire process. Living out of the area they kept me up to date when necessary and dealt with all of the viewings etc, right down to the meter readings on completion. I would not hesitate to recommend their services

Lesley Β· 30 March 2020 Β· CJ Hole Downend

4/5

Google

Thank you for your review Courtney. Perhaps you could get in touch with the office to see how we can turn your 4 stars into 5! Many Thanks, Tom Cj Hole Burnham

Courtney Β· 30 March 2020 Β· CJ Hole Burnham-On-Sea Sales

5/5

Google

Thank you so much for your great rating Ian. All the best, Cj Hole Burnham

Sammy Β· 30 March 2020 Β· CJ Hole Burnham-On-Sea Sales

3/5

Google

Thank you for your review. We can't currently see you on our database records so could you please get in touch with us on 01278 780000 to see how we can get you up to a 5*. Many Thanks, CJ Hole Burnham 01278 780000

Glynis Β· 30 March 2020 Β· CJ Hole Burnham-On-Sea Sales

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

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