5/5
Helpful friendly support and information when required.
Agent replied
Thank you so much for your kind review

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,187 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
378
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Helpful friendly support and information when required.
Thank you so much for your kind review
5/5
Very helpful and professional in recent…
Very helpful and professional in recent property sale.
5/5
I completed my sale within eight days of accepting an offer.
5/5
Great service from James and Amber. They made our process really smooth, easy and quick. Would definitely recommend!
5/5
Excellent service from Charlotte Fear. Made our tenancy renewal nice and easy and updated clauses into our contract. Thank you Charlotte for your consistent communication.
5/5
Josh was very helpful and reassuring during a stressful move, very grateful for his professionalism and quick replies.
5/5
New to renting and new to the area! Although yet to find a place after a long conversation with Josh Cormack I now feeling more clued up and understanding of the current market. Very professional and all round helpful service
5/5
Great service, responsive to all enquiries and always happy to help.
5/5
Having worked with Eva closely on a regular basis for the sale of a property I can't recommend CJ Hole enough. Eva kept me up to date on the progress throughout even updating me in her own time, out of hours. Fantastic service from start to finish.
4/5
Rating only, no written review.
5/5
I have been asked by CJ Hole Henleaze to write a review. We purchased our house in Westbury-on-Trym and CJ Hole were representing the vendors. CJ Hole were both professional and friendly all the way through the process. Particular kudos to Lorraine Banbury as our point of contact.
5/5
Very helpful and professional service, the letting agent Matt Friend was there to help all the way through the move and continues with any help to questions that have arisen
Thank you so much for your kind review Mark
5/5
Excellent estate agent. Their advice was very good and they were professional and helpful throughout the whole process of selling my mother's house. Also a very pleasant bunch of people to deal with - which made a huge difference. Five stars from me.
5/5
I was very impressed with the professionalism of all the staff at CJ Hole in the sale of my house,and would highly recommend them.
5/5
Sold in record time and over the asking price!
Big thank you to Kevin, Bonnie and Justin at Redfield Office! What a team! You sold our house in record time for over the asking price, kept us informed of proceedings and made the whole process seem effortless. Kevin and Justin, your original appraisal and valuation were spot on, the presentation of our house to market attractive and impressive and Bonnie’s liaison with us, our buyers and both our and the buyers solicitors was excellent! We recommend you to everyone having found you through two sets of friends and neighbours recommendations. We will be using you again very soon!
5/5
Big thank you to Kevin, Bonnie and Justin! What a team! You sold our house in record time for over the asking price, kept us informed of proceedings and made the whole process seem effortless. Kevin and Justin, your original appraisal and valuation were spot on, the presentation of our house to market attractive and impressive and Bonnie’s liaison with us, our buyers and both our and the buyers solicitors was excellent! We recommend you to everyone having found you through two sets of friends and neighbours recommendations. We will be using you again very soon!
In just one day of viewings Kevin Merchant has again excelled himself. With a superb marketing plan he created on 23rd Dec. Today he has accepted an offer on our flat after 7 viewings and 4 offers. Well Done Kevin!!!! Brilliant work 👍🥂🙌
4/5
Rating only, no written review.
4/5
Rating only, no written review.
5/5
best in town!
Always a warm and welcoming atmosphere. Excellent service from start to finish, can’t thank Ben and Rose enough for their prompt attention. Would recommend.
5/5
Excellent sevice from start to finish. Kept us informed throughout. Would dedfinitely use CJ Hole again and cannot recommend them highly enough.
Thank you Anne for your kind words!
5/5
We bought our house through CJ Hole earlier in the year. Justin was absolutely brilliant throughout the process. He gave us regular updates, responded to our queries quickly and was always friendly and willing to help. Thank you!!
5/5
From the first interaction with the CJ Hole Redfield office; I was impressed. The valuation visit was informative and friendly and it was clear which agent we should go with. We did not know we were heading into lockdown of course and can only thank Kevin in particular for his professionalism, resolve and helpfulness. Throughout the long and complicated process I was constantly reminded we made the best choice. Thank you!
5/5
I have nothing but good things to say about the help and support I received from CJ Hole Bishopston during the sale of my flat. With special thanks to Morgan for his helpful and courteous manner during the viewings process, and most notably to Emma during the sales process. There were a few hurdles along the way but Emma was brilliant, always proactive in trying to find solutions and keeping me informed of the situation at all times. They made the whole experience is very positive one and I would recommend CJ Hole to anyone looking to sell their home.
5/5
December 2019: Excellent service from Ben. Handled our viewings, offers and negotiations professionally and efficiently. Ben is an excellent communicator, who always made us feel comfortable and able to ask questions. We've been thoroughly impressed with CJHole and will use them again in the future - and recommend everyone else does too! An update 4 months on, and at a point where we have moved into our new home! Many thanks to NICOLA and SAM in the progressions team, who worked tirelessly to make sure that our completion went through. I really couldn't be happier with or more grateful to CJHole. They have all been professional, kind and courteous, excellent communicators, and they have managed to ensure a sale went through during the most trying of times. Thank you, all!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.