Trusted Agent profile · Bristol and Somerset

Verified

CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,188 reviews across 18 offices and 5 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,419

Reviews on Google

All 18 offices

Facebook logo

4.2 / 5

62

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

379

Reviews on Trustpilot

All 18 offices

allAgents logo

278

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Latest reviews from every CJ Hole office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

CJ Hole have been fantastic at making our flat sale such a great experience. They are full of enthusiasm, keep chasing queries and are easy to get in contact with. Great estate agents!

Oliver · 28 May 2021 · CJ Hole Clifton

5/5

Google

Jackie and her colleagues have done a great job of guiding us through the sale process. Communication was good throughout, and Jackie was always on hand to assist with decision-making. Would recommend.

Victoria · 28 May 2021 · CJ Hole Cheltenham

5/5

Google

Very efficient and helpful. Would highly recommend CJ Hole. They have made the whole process of moving very easy and have been very responsive to email / questions.PositiveResponsiveness, Quality, Professionalism, Value

Phillipa · 27 May 2021 · CJ Hole Clifton

5/5

Google

Very helpful and efficient service throughout the property viewing and signing process, and during the tenancy. In particular I'd like to mention our property manager Rafal, who has been amazing in helping out with various issues during the tenancy. He is very friendly and quick to respond to any queries. It has been a pleasure having him as our main contact at CJ Hole.PositiveResponsiveness, Quality, Professionalism

Sam · 27 May 2021 · CJ Hole Clifton

5/5

Google

Very helpful, and knowledgeable about the properties that I viewed. The turn round was quickly and efficiently completed. Always responded promptly to any questions or queries. Helpful, pleasant and well organised. Would recommend CJ Hole lettings without reservation.PositiveResponsiveness, Quality, Professionalism, Value

Rick · 27 May 2021 · CJ Hole Cheltenham

5/5

Google

As landlords, we have always found the lettings team very professional and supportive. They provide a no-nonsense bespoke service: making sure we are always aware of current legislation, and anything else which may have an impact, without sending endless, pointless emails. Highly recommended.PositiveResponsiveness, Professionalism

C · 27 May 2021 · CJ Hole Burnham-On-Sea Sales

Agent replied · 26 May 2024

Thank you so much for the review Carol. We are so glad our Lettings Team were able to offer you a first class service and uphold our incredible repuation within the town. Kind Regards, CJ Hole Burnham

5/5

Google

Have used C J Hole to find us tenants. We have used them before and find the service to be exceptional, nothing was to much trouble for them. Answered any questions we had promptly. Thanks to Matt Friend and all at the letting team.PositiveProfessionalism

Richard · 27 May 2021 · CJ Hole Burnham-On-Sea Sales

Agent replied · 26 May 2024

Thank you so much for the review Richard. We are so glad our Lettings Team were able to offer you a first class service and uphold our incredible repuation within the town. Kind Regards, CJ Hole Burnham

5/5

Google

I was very impressed with the professionalism of all the staff at CJ Hole in the sale of my house,and would highly recommend them.PositiveResponsiveness, Quality, Professionalism

Rememberyourea · 27 May 2021 · CJ Hole Bradley Stoke

5/5

Google

Excellent friendly service. Couldnt have been more helpful and a very quick response.PositiveProfessionalism

Steve · 26 May 2021 · CJ Hole Kingswood

5/5

Google

Cannot recommend the whole team at CJ Hole highly enough. After the sale of our property fell through at the last minute, CJ Hole managed to get it back on the market and resold in 3 days! Excellent service throughout. Thank you!PositiveResponsiveness, Professionalism, Value

Gemma · 26 May 2021 · CJ Hole Worcester

Agent replied · 25 May 2024

It is so great to hear such positive comments, thank you Gemma. We hope that you are settled in and enjoying your new home.

5/5

Google

It's not just simply selling your house but when sold ensuring the chain is held together and communicated with. This is what CJ Hole do well and in the words of my solicitor - 'you have the best progression manager on your side'. This estate agent is indeed thoroughly recommended.PositiveResponsiveness, Professionalism

Stephen · 25 May 2021 · CJ Hole Westbury On Trym

5/5

Google

I have just bought my first property in Bristol, and Lorraine helped negotiate the sale on behalf of CJ Hole. She was tenacious when my solicitor was difficult to reach, which happened a lot! And really helped me with the stress of delays. Thanks to her and the whole team.PositiveResponsiveness, Quality, Professionalism

Joe · 25 May 2021 · CJ Hole Westbury On Trym

4/5

Google

Good communication with us throughout the letting process! Josh and Stan were particularly helpful in replying and sorting out any queries we’ve had.PositiveResponsiveness

Rachel · 25 May 2021 · CJ Hole Southville

5/5

Google

CJH were highly efficient. They were quick to make arrangements and go live after recommending an excellent photographer and independent solicitor. All staff who would conduct viewings visited our house beforehand for a full briefing/guided tour before viewings commenced. They were supportive, proactive and maintained good communications throughout, facilitating a very satisfactory outcome. They provided a totally professional service, and Jeremy gave excellent advice when we hit problems. We cannot recommend Jeremy Prosser and his staff highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Jonathan · 25 May 2021 · CJ Hole Cheltenham

5/5

Google

Excellent service throughout the process. Would highly recommend them.PositiveProfessionalism, Value

Jill · 25 May 2021 · CJ Hole Burnham-On-Sea Sales

Agent replied · 24 May 2024

Thank you so much for your kind review Jill

5/5

Google

Edward and his team provide an excellent and professional service, they assisted me with my dad's bungalow sale. I engaged regularly with Tom and Matt and found them both to be very helpful, knowledgeable and considerate. I would highly recommend this Estate Agency.PositiveResponsiveness, Quality, Professionalism

Kev · 25 May 2021 · CJ Hole Burnham-On-Sea Sales

Agent replied · 24 May 2024

Thank you so much for your kind review Kevin

5/5

Google

Excellent service from start to finish, especially with a long chain involved ! They sold my house, with professionalism, support and care. I can’t thank CJ hole enough. IMO the best estate agent! Thank youPositiveResponsiveness, Quality, Professionalism

Matthew · 25 May 2021 · CJ Hole Worcester

Agent replied · 24 May 2024

Thank you for your kind words Matthew, we wish you all the very best in your new home!

5/5

Google

Molly is such a great hard working and responsive agent - a great asset to the company!PositiveResponsiveness, Professionalism

Paul · 25 May 2021 · CJ Hole Cheltenham

4/5

Google

The service provided by C J Hole has been fantastic, totally professional and endlessly helpful. They haven’t put a foot wrong and have saved me a lot of time and effort in finding and securing a good tenant.PositiveResponsiveness, Quality, Professionalism

Rosalind · 25 May 2021 · CJ Hole Cheltenham

5/5

Google

We originally started working with CJ Hole back in early 2019 and after getting a few quotes through 4 or 5 of the Cheltenham based Estate Agents, we decided that Jackie at CJ Hole would be the best person to get our sale. The photos were taken by Jackie and they turned out great and we reviewed the description fo our property before we put it up for sale. We had a few viewings in the first week and accepted an offer within the first 10 days. Unfortunately, due to our onward purchase, we eventually had to drop out. The main contact we had through was Jenni who was always on the ball and quick to reply. So, over the space of 2 years, we tried to buy 3 houses, and it kept falling through due to the chain. There were 4 occasions where CJ Hole had to find a new buyer for us due to our onward falling through or being delayed, and always within 10 days we had an offer accepted. They also have a list of potential buyers they contact so its always quick to get an offer accepted. They always stuck to Covid restrictions during viewings and left our house exactly as we left it after viewings. Finally we found the perfect house to purchase and we were able o complete the sale in 2021. Having worked with a few estate agents over trying to purchase a few houses, I must say that CJ Hole were the best. In the future if we look to move (hopefully not too soon since its taken us so long to move), we will use CJ Hole for our sale.

Colin · 25 May 2021 · CJ Hole Cheltenham

5/5

Google

Great team of property managers, very responsive, pro active and very efficient - no time is wasted. Laura, Scott and the management team at CJ Hole have been so helpful end to end. Wouldn't go anywhere else, tried and tested!

Mehtaab · 25 May 2021 · CJ Hole Kingswood

5/5

Google

Rating only, no written review.

Rachel · 25 May 2021 · CJ Hole Downend

5/5

Google

CJ Hole managed the sale of my house recently. I can highly recommend their sales progressor Lorraine for her sympathetic ear and tenacious efforts to make sure things stayed on track. The selling process was quite a rollercoaster but knowing she was on the case and keeping all the parties focused helped me to get my sale completed with my sanity intact! Many thanks for a job well done.PositiveQuality

Sand · 24 May 2021 · CJ Hole Westbury On Trym

5/5

Google

Despite everyone else (solicitor/vendor) in our chain making the move delayed and stressful, CJ Hole were excellent at trying to push things along for us. Morgan initially showed us the property and was excellent at communicating with the vendor and securing the offer. Andy took over the sale and (despite covid-19 pressures) worked tirelessly to get us into the property on time (before our contract on our rented flat ended). Andy was excellent at communicating with us and nothing was too big an ask. Without CJ Hole we would probably still be waiting to move in! Would definitely recommend for sales and buying.

Louisa · 24 May 2021 · CJ Hole Bishopston

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent