Trusted Agent profile · Bristol and Somerset

Verified

CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,188 reviews across 18 offices and 5 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,419

Reviews on Google

All 18 offices

Facebook logo

4.2 / 5

62

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

379

Reviews on Trustpilot

All 18 offices

allAgents logo

278

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Latest reviews from every CJ Hole office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Trustworthy and locally knowledgable

I've been using CJ Hole in Hucclecote to find tenants for my rental properties for over 20 years. During this time, I've not had a single missed payment, nor deducted any money from deposits at the end of tenancies. I'm therefore confident in their vetting procedures and will continue to use them in the future whenever I need to find new tenants. I've mainly dealt with Claire and Danielle, both of whom are exceedingly knowledgeable about the local market and more than willing to offer advice around setting rental prices, when to spruce up properties and how best to market them.

NP · 26 November 2022 · CJ Hole Hucclecote

4/5

Google

I previously used CJ Hole to sell my parents' house some years ago so I knew that I would get a good service from George Mawer and his team. I would also mention Lorraine who was constantly in touch with all parties to guide us through the process and does a wonderful job. Many thanks again for a great service to all concerned

Steve · 26 November 2022 · CJ Hole Henleaze

Agent replied

Hi Steve, we are happy to hear we were helpful and you were a returning customer. Kind regards, CJ

5/5

Google

CJ Hole were the first agency I have used and were extremely helpful. I dealt mostly with Ethan who always had a good attitude and helped me out with any issues in a quick and efficient manner, having said that though all the employees were great when I spoke to them.

Dom · 24 November 2022 · CJ Hole Cheltenham

5/5

The Trusted Agent
Buyer

Lovely Friendly Team

All the Team , at C J Hole worked well together to make our house purchase as smooth as possible. They are Professional , Friendly , and very Approachable for any queries , that we had. On completion , we were handed a Welcome Pack , which was lovely. I recommend C J Hole , and would use them again , if the occasion arose.

Julie · 22 November 2022 · CJ Hole Hucclecote

Agent replied · 22 November 2022

Thank you for taking the time to provide us with a review, it is hugely appreciated. We wish you all the best in your new home.

4.6/5

The Trusted Agent
Seller

Excellent service

I have recently had my house on the market with CJ Hole. I have found Tim and the team to be very helpful. They kept me informed and gave me useful feedback after every viewing. I would definitely use them again

Sara · 20 November 2022 · CJ Hole Hucclecote

Agent replied · 22 November 2022

Thank you for your review, Sara. All the best, CJ Hole.

5/5

Trustpilot

We have used CJ Hole to let our property for 16 years!

We have used CJ Hole to let our property for 16 years, and have found their service always to be quick and responsive. They are quick to help when tenants have issues, and provide us as Landlords with the peace of mind that our property is being looked after in our absence. A great job!

Mark · 20 November 2022 · CJ Hole Hucclecote

Agent replied · 11 June 2026

Thank you for taking the time to provide us with a review, we are glad you are happy with the service and will certainly ensure this continues for you and your tenants!

5/5

Google

I want to shout out Morgan and Aryan who made my experience of offering on a property (and having it accepted) as stress-free as possible. They were very supportive and kept me informed of any updates. They were so friendly and happy to answer any questions, and were reassuring yet still realistic which is hugely important. Keep up the great work guys- thank you!

A · 20 November 2022 · CJ Hole Bishopston

Agent replied · 23 May 2024

Thank you so much for your kind words and taking time to review us.

5/5

Google

Professional agency with excellent customer services and wide range of options available. The team has been kind and helpful since the first time I contacted the agency. The process from the viewing to the end of the application was managed smoothly, without any inconvenience. I am extremely satisfied and that's why I recommend this agency. I would like to personally thank Magdalena who assisted me in the process. She's a lovely person, ready to support you in every step with patience and dedication.PositiveResponsiveness, Quality, Professionalism, Value

Roberto · 20 November 2022 · CJ Hole Bishopston

5/5

Google

I was selling my mum's house following her death. CJ Hole gave me a realistic valuation and the property was under offer within days. When this buyer pulled out they managed to find another buyer within a few days without the need to re-advertise the property. Rowena Parker, my sales coordinator, was brilliant. As a result of the buyer having issues with lenders etc the sale turned in to a long drawn out process. Rowena kept things moving and was constantly updating me on progress as well as progressing the buyers and their legal team. Overall, I think the service I received from start to finish was professional and responsive. I would have no hesitation in recommending them.PositiveResponsiveness, Professionalism

Andy · 20 November 2022 · CJ Hole Bishopston

5/5

Google

I was very pleased with the service provided by CJ Hole Bishopston Sales Office in selling my property in BS7. Buyer's were quickly identified with a preferred purchaser emerging to proceed with. A long process then ensued but was regularly chased while always keeping me well informed. A particular thank you to Rowena for this. I am so grateful to the entire CJ Hole Team for a successful final outcome. In particular Rowena, Amey, Morgan and Andy.PositiveValue

Stephen · 20 November 2022 · CJ Hole Bishopston

5/5

Google

Used CJ Hole Bishopston to let out one of my properties and recently purchased a property through this branch. In both, my experience has been truly fantastic. The entire team have been helpful and professional. Both the rental and the purchase went through smoothly with the team being exceptionally responsive and supportive.PositiveResponsiveness, Quality, Professionalism, Value

Sid · 20 November 2022 · CJ Hole Bishopston

Agent replied · 12 June 2024

Thank you for your lovely words Sid. We hope you are very happy with your purchase.

5/5

Google

Alex RB from CJ Hole was extremely helpful when we were having issues renting a flat. Though we found a place through open rent in the end, he went above and beyond to help after we were turned down for a few tenancies - emailing me other places that were going to come up on the market and checking in with us after I was pretty gutted at not getting somewhere. A genuinely nice guy and would recommend him - he really seems to care.

Renny · 20 November 2022 · CJ Hole Bishopston

5/5

Google

Great service from start to finish. We've just sold our property through CJ Hole Bishopston having previously purchased it through them, on both occasions they were great. On our recent sale, Alex had good knowledge of the market and generated significant interest and a sale price in excess of asking. Rowena supported us over the months towards completion, it was challenging at times for a variety of reasons but she held everything together and kept us fully informed.

Mark · 20 November 2022 · CJ Hole Bishopston

Agent replied · 23 May 2024

Thank you so much for the feedback Mark. Really appreciate hearing these comments.

1/5

Trustpilot

Avoid CJ Hole Westbury on Trym

Avoid CJ Hole Westbury on Trym, lack communication, offered no guidance off their own backs after initial valuation, never trust a word they say, far better agents out there who give down to earth advice rather than tell you what ‘they’ think you want to hear. Avoid at all cost.

EJO · 18 November 2022 · CJ Hole Westbury On Trym

1/5

allAgents

"Avoid CJ Hole Westbury on..."

Avoid CJ Hole Westbury on Trym, bad communication, offered no guidance off their own backs after initial valuation, could never trust a word they say, far better agents out there who give down to earth advice rather than tell you what ‘they’ think you want to hear. Avoid at all cost.

Disappointed · 18 November 2022 · CJ Hole Westbury On Trym

1/5

allAgents

Avoid CJ Hole Westbury on

Avoid CJ Hole Westbury on Trym, bad communication, offered no guidance off their own backs after initial valuation, could never trust a word they say, far better agents out there who give down to earth advice rather than tell you what ‘they’ think you want to hear. Avoid at all cost.

Stacey · 18 November 2022 · CJ Hole Westbury On Trym

5/5

The Trusted Agent
Landlord

Landlord review

C JHole Hucclecote act as our agents for our two rental properties for the last few years they have always been supportive ,efficient, thorough, professional and importantly , helpful and friendly, with good advice. Prompt payment turnaround, as landlords you just feel they are on your side as well as protecting the tenants , a difficult balance to achieve but well achieved thanks

Lee · 17 November 2022 · CJ Hole Hucclecote

Agent replied · 22 November 2022

Thank you for your review, Lee. We appreciate your kind words and will ensure this level of service continues.

5/5

Trustpilot

Excellent Estate Agency

I have used CJ Hole in Hucclecote for a number of years now and have no complaints, they are experienced and helpful and can get in tradesmen to do essential work at a good price. They vet potential tenants very well and I can highly recommend them 5*

Maximum · 16 November 2022 · CJ Hole Hucclecote

Agent replied

Thank you for your review of the Lettings Team, your kind words are appreciated and we will ensure they are passed on. We will ensure this service continues for you.

5/5

The Trusted Agent
Landlord

First time investor

We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them everything felt very professional and we cannot fault their service so far. I especially like it that everyone in the team is aware of what is happening so even if someone else temporarily takes over, the level of service remains high. 100% recommended!

Bartholomew · 16 November 2022 · CJ Hole Hucclecote

Agent replied · 22 November 2022

Thank you very much for your review. We appreciate your feedback and will ensure your level of service received continues to remain high.

5/5

The Trusted Agent
Buyer

Thank-you!

My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor saying (twice) everything was up together and they couldn't understand the hold up.... this was not the case and CJ Hole were the only one on the ball and aware of the cause for delay! A special thanks to Emma and Tim, but also to the wider team. Thank-you for making the 6mths of stress worth it in the end!

J · 14 November 2022 · CJ Hole Hucclecote

Agent replied · 22 November 2022

Thank you for your review, we are so glad we've been able to help you and your parents in such a stressful time. All the best, CJ Hole.

4.6/5

The Trusted Agent
Seller

Property sale

Excellent, efficient team at the Hucclecote office. I haven't been to the UK in 8 years and the whole team have managed my rental and sale with the upmost efficiency. Superb team. Thank you. Kath 🏠😊.

Kathryn · 11 November 2022 · CJ Hole Hucclecote

Agent replied · 22 November 2022

Thank you very much Kath, we are glad both the sale of your property, and management of your rental have been dealt with so well. We look forward to continuing to work with you, with your rental property.

5/5

The Trusted Agent
Buyer

Friendly Service

From showing us around different houses to completion they provided excellent service

Elisabeth · 10 November 2022 · CJ Hole Hucclecote

Agent replied · 22 November 2022

Thank you for leaving a review, we appreciate your kind words.

5/5

Google

Had a good experience with the Cirencester CJ Hole team selling my house. Although, it took 7 months to get a sale (in the current more difficult climate), they kept me well-informed of viewings and feedback. My contact was Dan who was helpful and proactive in pushing the sale forward. They were also accommodating at arranging someone to help with the garden and doing meter readings/collecting post, given that I no longer live close to the property.

A · 10 November 2022 · CJ Hole Cirencester

5/5

The Trusted Agent
Buyer

Personalised service

CJ Hole are a very trustworthy estate agent to use. All of the staff are knowledgeable, polite and dedicated to providing you with a quality service when selling/buying a home.

Debbi · 8 November 2022 · CJ Hole Hucclecote

Agent replied · 22 November 2022

Thank you for leaving a review, we will make sure the team receive your positive comments.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

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