Trusted Agent profile Β· Bristol and Somerset

Verified

CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

7,187 reviews across 18 offices and 5 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,419

Reviews on Google

All 18 offices

Facebook logo

4.2 / 5

62

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

378

Reviews on Trustpilot

All 18 offices

allAgents logo

278

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Latest reviews from every CJ Hole office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We initially went with Goodman and Lilley for our sale which was a huge mistake as they are dreadful. We went back to CJ Hole after having a bad time and they provided an excellent service in the recent sale of our property. From the initial contact to the subsequent sale, every step has been handled professionally and re assuringly. We were very anxious and stressed starting the process again from scratch but Lorraine kept us up to date with progress the whole way along, she was also very good in communicating with our onward purchases estate agent. The experience from start to finish was great, and our stresses were well managed throughout. We would highly recommended them to anyone looking to sell with a professional agency.

Amy Β· 13 December 2022 Β· CJ Hole Henleaze

Agent replied Β· 12 December 2024

Hi Laura, thank you for your delightful review and we are pleased we could make the process as stress free as possible. Kind regards, The CJ Hole Team

5/5

Google

I would like to thank Jenni Moore at CJ Hole for working miracles to get our house recent move across the line. Jenni managed our process extremely professionally from start to finish, stoic at all times, always the most reliable and calm person among the chaos of our chain. She was constantly on top of everything, ever on-hand to keep us updated with the process, and was able to battle admirably against a strong current of idleness in order to get our process across the line in time. I would recommend Jenni wholeheartedly as a personable, diligent, knowledgeable, and extremely well organised estate agent. We are very grateful for the work Jenni and CJ hole completed in our process - thank you so much!

B Β· 12 December 2022 Β· CJ Hole Cheltenham

5/5

Google

Rating only, no written review.

A Β· 8 December 2022 Β· CJ Hole Henleaze

Agent replied Β· 8 December 2023

Thank you for your review! The CJ Hole Team

5/5

Google

CJ Hole are a very friendly firm of estate agents based in Hucclecote. The staff team are very polite and happy to offer support with any queries we had when selling and buying our properties. I would definitely recommend them for selling or buying a home they are with you every step of the way 😊

Debbi Β· 8 December 2022 Β· CJ Hole Hucclecote

Agent replied

Thank you very much for taking the time to leave us a review.

5/5

Google

We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them everything felt very professional and we cannot fault their service so far. I especially like it that everyone in the team is aware of what is happening so even if someone else temporarily takes over, the level of service remains high. Thank you!

Bartholomew Β· 8 December 2022 Β· CJ Hole Hucclecote

Agent replied

Thank you for your review of our rental service so far, we will ensure your level of service remains high.

5/5

Google

Extremely professional in all aspect of dealing with solicitors and myself.impressive team friendly and helpful. Nothing too much trouble and very satisfied with service. Would definitely recommendπŸ‘ …

Bryan Β· 8 December 2022 Β· CJ Hole Kingswood

Agent replied

Thank you for your review Bryan, we're so pleased you've been happy with service provided whilst buying your new home. We wish you all the best for the future

5/5

Google

They have been amazing. Trying to sell my house whilst overseas I was concerned about the logistics. I really didn’t have to worry and Kerry was great at ensuring things were moving and keeping me updated. Really can’t thank them enough for all their help.

Becky Β· 8 December 2022 Β· CJ Hole Kingswood

Agent replied

Thank you so much for your review Becky. We really enjoyed working with you and are so pleased to hear you've been happy with the service provided when selling your property. We wish you all the best for the future.

5/5

Google

The team at CJ Hole Clifton have been professional & enthusiastic, especially Josh, James & Victoria. Always available by phone & email, as promised. You always acted in our best interests with sale & purchase. Thank you all.

Carole Β· 6 December 2022 Β· CJ Hole Clifton

Agent replied

Thank you very much for your lovely review, we have enjoyed working with you. Wish you all the best in the future. Many thanks CJ Hole Clifton Team

5/5

Google

CJ Hole in Henleaze managed the sale of my late uncles property. From start to finish everything was dealt with quick and professional. We were kept up to date and nothing was ever too small an issue for them to help with. Would thoroughly recommend. Special thanks to Paul Burchill and Kate Cullen. Helen & John

Helen Β· 6 December 2022 Β· CJ Hole Henleaze

Agent replied

Hi Helen, thank you so much for these kind words and we are glad you would recommend us. Kind regards, CJ Hole

5/5

Google

All the team worked very hard at selling our property. The process was complicated, not through anything C J Hole did. All the team made the process as effective and efficient as possible. Thank you.

Jenn Β· 5 December 2022 Β· CJ Hole Cheltenham

1/5

Facebook

Unable to arrange a simple viewing. Emailed and called 7 times still no response.

Marc Β· 2 December 2022 Β· CJ Hole Cirencester

5/5

Google

I received excellent service from the team and would highly recommend them

Sajeevika Β· 2 December 2022 Β· CJ Hole Henleaze

Agent replied

Thank you! We are so happy to hear this. Kind regards, The CJ Hole Team

1/5

Google

This place doesn't cleanse their email marketing lists. I havent spoken to them since 2015 and have tried to unsubscribe and block them for 7 years with no luck. I still get emails now, despite trying to block them.

Ann Β· 2 December 2022 Β· CJ Hole Henleaze

Agent replied

Hi Ann, we are extremely sorry you’ve been experiencing issues with our unsubscribe button. Apologies for this, if you wouldn't mind giving us a call on 0117 950 0118 or emailing us on henleaze@cjhole.co.uk to provide us with your details and one of the team would be happy to manually get you removed from our database. Kind regards, CJ Hole

5/5

Google

The staff is very professional,the all experience, was very good from getting the house on the market to viewing, and sale, all went very smoothly, I was in the chain but everything went smoothly, they answered all my questions very quickly, I can't thank them enough, especially Lorraine, Sam, Paul, and the rest of the tem thanks one milion,

Is Β· 2 December 2022 Β· CJ Hole Henleaze

Agent replied

Isa, thank you for leaving such a glowing customer review. We are pleased to hear that you've been extremely pleased with our service!

5/5

Google

Purchased a flat using CJ Hole, they were extremely helpful and always willing to answer every question I had and helped make the process as smooth as possible, would highly recommend

Brad Β· 2 December 2022 Β· CJ Hole Henleaze

Agent replied

Thanks for leaving the review Brad - great to hear you will 'highly' recommend us to others. We wish you many happy years in your new home. CJ Hole Team

5/5

Google

Excellent service from start to finish, made it as simple as it could be and were always on hand when we had a query. Would highly recommend. Thank you to George and Lorraine for your professionalism.

Georgina Β· 2 December 2022 Β· CJ Hole Henleaze

Agent replied

As a couple buying through us, it's great to hear that we have given great customer service to you, as well as to our sellers. Georgina, thank you for leaving a review. Lorraine and the CJ Hole Team.

5/5

Google

Fantastic. We had a long, complicated sale process. I think I called Ryan and his team members more than some close friends and family during the process. They have always been polite, efficient and have gone over and above to help us. Could not recommend more.

Harriet Β· 1 December 2022 Β· CJ Hole Redfield

Agent replied Β· 11 May 2024

Thank you Harriet, we really appreciate the kind words. Ryan was delighted to hear of you positive experience and thankful of you putting this into words.

5/5

Google

We put our property up for sale mid December 21, first with one incompetent local agent then a second. By the end of June we had got precisely nowhere. Justin from CJ Hole visited the house on 28th June and exactly 4 weeks later they had found us a buyer at a very fair price. Not only were Justin and Ryan very efficient but they were always available to talk through any queries. I highly recommend them!

Judith Β· 1 December 2022 Β· CJ Hole Redfield

Agent replied Β· 11 May 2024

Thank you for the terrific review Judith. Justin was so pleased to hear of the kind words.

5/5

Google

The team at CJ Hole Clifton have been professional & enthusiastic, especially Josh, James & Victoria. Always available by phone & email, as promised. You always acted in our best interests with sale & purchase. Thank you all.

Carole Β· 30 November 2022 Β· CJ Hole Clifton

Agent replied

Thank you very much for your lovely review, we have enjoyed working with you. Wish you all the best in the future. Many thanks CJ Hole Clifton Team

5/5

Google

We recently sold a property with James, Victoria and the team at Clifton and it was a seamless process. Both James and Victoria went above and beyond, always keeping me well informed, working hard to keep the process on track and dealt with any challenges that cropped in a professional, friendly and efficient manner. I've worked with several other agents over the years and honestly none have come close to the level of service I received from the Clifton team. Thanks guys!

Philip Β· 30 November 2022 Β· CJ Hole Clifton

Agent replied

Thank you very much for your lovely review! We enjoyed working with you and wish you all the best in the future. The CJ Hole Clifton Team

4/5

Google

All very friendly and willing. When they say they are going to do something, it gets done.

Malcolm Β· 30 November 2022 Β· CJ Hole Cheltenham

5/5

Google

Friendly team at C J Hole who provide an efficient service. Ethan and Orrin really know the local market.

Stacie Β· 30 November 2022 Β· CJ Hole Cheltenham

5/5

Google

Really happy with the service, Ethan and the team have always been friendly and responsive. Ethan has always had great communication with us, kept us well informed along the way and overall is a credit to C J Hole :)

Laura Β· 30 November 2022 Β· CJ Hole Cheltenham

5/5

Google

My experience with Cj hole and the team they have has been awesome and upon securing my property having Ethan Marlborough as the letting representative from Cj Hole was a pleasure ! A polite , professional agent who's interaction and quick response made the process go smooth and enjoyable .

C Β· 30 November 2022 Β· CJ Hole Cheltenham

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

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