5/5
We've worked with CJ Hole closely for years, their team is fantastic! Thank you for always cooperating with us and being helpful!

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,188 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
379
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
We've worked with CJ Hole closely for years, their team is fantastic! Thank you for always cooperating with us and being helpful!
5/5
Fantastic estate agent, we finally got the ideal home thanks to them
Thank you for the review Theo, we are glad to be able to help you find your ideal home - Cj Hole Team
4/5
Lulu Zoleo managed our completion of our property sale. She was professional and worked hard to liase with myself, the buyer and the solicitors to complete the sale. She was efficient in responding and keeping me up to date with the progress.
5/5
As a potential purchaser on a number of properties, we had dealings with a few Estate agents in the area, one of which we will be loathe to ever encounter again. So to meet Josh and experience the friendly, professional, efficient service he and the team at CJ Hole offered was a breath of fresh air. My faith in the profession has been restored and I believe CJ Hole have been the consummate example of what you look for when buying or selling a house. I wouldn’t hesitate to recommend them and will most definitely use them in the Future to market my property.
Rachel, thank you so much for your lovely review! We wish you all the best and hope to work with you in the future. Best, Clifton CJ Hole Team
5/5
CJ Hole Kingswood were amazing from start to finish! This is the 4th house we have tried to buy and they made every step of the way easy and stress free. Would highly recommend them all! Thank you
Thank you so much for your review Caz, we really appreciate it!
5/5
The whole team were really helpful, an particularly Lulu! Made buying my first home super easy! Would definitely recommend!
5/5
Sommer,Tom, Lisa were excellent. Our move only had a slight hiccup. Would highly recommend
Good Afternoon Delphine, Thank you ever so much for your lovely review. Best of luck in your new home and we hope to see you in the office for a cuppa soon! Tom Partner
1/5
Totally unprofessional.
Despite repeated requests to view a property I was not allowed! I am a cash buyer and was told that they were doing 10 viewings already but they might get back to me if they get a cancellation. Gobsmacked. I never realised that only a certain number of people are allowed to view a property. I wonder if the vendor is aware that c j hole are refusing viewings? Their telephone manner is beyond unprofessional and if you are thinking of selling through this agent then good luck and I hope you don’t get more than 10 potential buyers as apparently that’s not allowed.
We at CJ Hole appreciate your concerns. However the particular property you enquired about doesn’t have your standard sellers, please contact us if you wish to discuss this situation further.
4/5
I was satisfied with level of customer service rendered when Miss Madison attended to us at a viewing session. Just keep it up and keep helping people get their desired homes.
Thanks so much for the review Abdulrahman, madison really appreciates your feedback - Cj Hole Team
5/5
The team at CJ Hole have been fantastic in supporting our search for our new home. As first time buyers, things can get confusing but the team went above and beyond to guide us through the process whenever we had questions or had spoken to them. Nothing was too much trouble and we knew very quickly that they were our favourite estate agents we had dealt. Everything from the choices of properties available to the professionalism and personalised approach from the team, they know exactly how to help. Special shout outs to Isaac, Jodie, Vicky and Eva who were all absolutely brilliant! We now have an offer accepted on our beautiful first home through CJ Hole and can’t thank the team enough! ✨ 🏡
Thank you so much for your review, it means so much to the whole team :)
5/5
From the moment we booked our viewing of the property, we were made to feel really welcome. Sommer and the team have been friendly, helpful and understanding throughout the whole process. Communication was really good and regular, and there were always smiling faces when we popped in too. We would recommend them to anyone buying or selling in the area.
5/5
Would highly recommend CJ Hole, in particular Charlotte. She has been amazing, and in our opinion going above and beyond to help with anything that we asked. Our heartfelt thanks and gratitude go out to her. She helps to make the house buying process much easier. You will be lucky if you have her to help in your buying/ selling process, an absolute joy. Thank you Charlotte.
Thank you for your lovely review Claire.
5/5
All the staff at CJ Hole have been brilliant. A special thanks to Lorraine for keeping us fully informed with a cheerful demeanor along, in our case a very long road. Finally, once again many thanks CJ Hole. Kind regards, Trish & Martyn Parker
Dear Trish and Martyn, we appreciate your kind words - thank you. The CJ Hole Team are grateful and we wish you all the best in your new home.
5/5
What a pleasure it's been dealing with C.J.Hole. Dan Brandreth initially valued my house which soon sold for just £2.5k more than his estimation so pretty spot on. He was a very professional and extremely easy to get on with. Lorraine Banbury was the Senior Sales Progressor. She constantly kept me up to date and always had my best interest at heart - once again, extremely professional, very easy to work with and always easy to make contact with. Overall a great team and a pleasure to do business with.
Bill, thanks for the glowing review. We are very pleased to read you've had a great experience with us - it's what we aim to do. CJ Hole Team
5/5
My experiences of purchasing a property via Estate Agent C J Hole's Henleaze Branch in Bristol were excellent. In particular Kate Cullen,Sales Negotiator,was the star of the show in all respects. She made contact with me immediately I had expressed interest in buying the property concerned and realising this was my first property purchase she talked me through the logistics of property purchase showing great patience and understanding of my ignorance. Nothing was to much trouble throughout my succesful purchase and Kate was always very personably,kind and friendly. She always responded promptly to all my numerous queries and always made me feel I mattered. I realised from onset that Kate has great expertise as a Sales Negotiator and throughout the purchase process I always had 100% confidence in her ability to the degree that my advice to anyone thinking a buying property through C J Hole in Henleaze is to ask that Kate Cullen personally acts as your Sales Negotiator-I have total confidence that you won't be disappointed and recommend her to you without any reservations. I am currently also selling my former house through C J Hole in Henleaze and from onset specified that Kate must be my Sales Negotiator who I consider C J Hole to be very fortunate to have on their staff-she is excellence at its very best. John Oliver
John, a fantastic review, thank you. CJ Hole appreciate the time you've taken to leave this and it's a great read!
5/5
I cannot thank CJ Hole enough for there help and support in securing our new home. In particular i would like to thank Lorraine from the Henleaze branch who has been utterly incredible the whole way through the process. As our sales progresser she regularly kept us updated and was courteous and professional throughout the process. Lorraine was constantly on hand to answer our questions and nothing was ever too much for her. Thank you Lorraine, you have helped make our home buying journey so much easier.
Thank you for your review - it's great to read you think a team member is 'utterly incredible' and we appreciate your kind comments. CJ Hole Team.
5/5
CJ Hole were excellent. They provided sound counsel on pricing to sell my Mum's house and sold it within a couple of months. Due to extenuating circumstances our side, the sale was paused but Kate kept the deal warm and helped to push things through, communicating as to where we are. After what was longer than it should have been, we completed at the originally agreed price. Would defo use again!
A great review, thank you Tristan. CJ Hole Team.
5/5
We initially went with Goodman and Lilley for our sale which was a huge mistake as they are dreadful. We went back to CJ Hole after having a bad time and they provided an excellent service in the recent sale of our property. From the initial contact to the subsequent sale, every step has been handled professionally and re assuringly. We were very anxious and stressed starting the process again from scratch but Lorraine kept us up to date with progress the whole way along, she was also very good in communicating with our onward purchases estate agent. The experience from start to finish was great, and our stresses were well managed throughout. We would highly recommended them to anyone looking to sell with a professional agency.
Hi Laura, thank you for your delightful review and we are pleased we could make the process as stress free as possible. Kind regards, The CJ Hole Team
5/5
We were very pleased with the services provided by C J Hole, in particular dealing with Lorraine Banbury who dealt with the sale of my late Mother's house (after several aborted sales). I couldn't fault Lorraine's dedication to getting the house sold. She gave me weekly updates and kept me up to date on the latest position as the sale was going through at every step of the way. Brilliant!
Hi Claire, thank you so much for your kind words about Lorraine! Kind regards, The CJ Hole Team
5/5
We recently purchased our new property with the help of CJ Hole. From the start they were incredibly professional and their communication was excellent, especially Tim who dealt with the sale from the beginning and then Kate who took on the management of the sale. If we decide to sell our property we will certainly be going back to CJ Hole to manage this as the process was incredibly easy. Thank you to Tim and the rest of the team for all that they did.
Hi Patrick, we are so delighted to hear you would use our services again! Thanks for your kind review. Kind regards, CJ Hole
5/5
CJ Hole provided me with a first class service from the start to completion. George is an excellent assessor of the value of your property and was amazing at setting up viewings promptly and finding the right buyer. Lorraine then co ordinated the relevant parties through to completion with great diplomatic skills. The rest of the team were always available to answer questions and pass on messages. Selling a property is a stressful exercise and is very good to have a supportive agent that you have confidence in.
Hilary, it's true to say we have a great team and we're pleased to read your review that backs us up on that - thank you. George, Lorraine and the CJ Hole Team.
5/5
An outstanding agency who truly care about you and your your property journey. Lorraine, Dan, Polly, Tim and George have exceeded my expectations and made a tough journey smooth. Without hesitation they are the best agency in Bristol… a much better experience than others who I will not name here. Moving forward, CJ Hole is the only agency I’ll be recommending to family and friends. Keep up the good work.
Joey, thanks for leaving the review - we are pleased to hear you will recommend us to others. Thank you. CJ Hole Team
5/5
CJ Hole have been great from start to finish. Joseph was punctual, friendly and informative on our viewing and helped answer any questions we had. Throughout the buying process Kate Cullen has been an absolute star, we honestly could not have done it without her. She has gone out of her way to help us with anything. Helping to chase our solicitors when they were ignoring us. Keeping us informed on what was happening and explaining anything we didn't understand and was a huge part of getting the property pushed over the line for our deadline so we weren't left homeless when our rental flat ran out. Whenever we decide to do this all again I will be asking for her personally. Thank you so much Kate.
Emma, what a fantastic review! Thank you so much for taking the time to do it, and for naming colleagues who have impressed you - we appreciate it. Enjoy your new home. CJ Hole Team.
5/5
Initially went with another Estate Agent, but after 3 months, numerous viewings, but no offers decided to try CJ Hole in Henleaze. It turned out to be the best decision. Two weeks later, had an offer on the table which we accepted. From the first meeting with Dan we found CJ Hole very professional. Now the house sale has gone through, we can not fault CJ Hole at all. Lorraine, the senior sales progressor was very diligent and kept us informed at all stages. Can certainly recommend CJ Hole.
Thank you Rob. We're pleased to hear you will certainly recommend CJ Hole - we appreciate that. CJ Hole Team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.