Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,188 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
379
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery helpful team,informative,patient and excellent at communicating with solicitor and us. Lorraine in particular is an absolute star,but everyone at CJ Hole goes above and beyond.
Thanks for leaving this great review Barbara! We are happy to go above and beyond for our sellers and buyers. Take care, CJ Hole Team
5/5
GoogleGreat experience with CJ Hole - from valuation through to post completion they were professional,flexible and friendly throughout. I would recommend them for the sale of your house !
Syd, we appreciate your comments - thank you for leaving this review. CJ Hole Team
5/5
GoogleVery good experience with them. It took less than a week to find the right candidates thanks to their help. Highly recommend.
1/5
GoogleRating only, no written review.
Dear Izzy , we are really disappointed to see that you are not satisfied with your experience with Cj Hole, we welcome feedback good or bad. Unfortunately we cannot find details of you on our system, please can you contact us directly so we can look into this - jeni.ponting@cjhole.co.uk we look forward to hearing from you.
5/5
GoogleQuaid has been absolutely amazing in helping us find somewhere to live! Great communication and so friendly, would recommend CJ Hole to anyone!
5/5
GoogleMy experience with Quaid has been nothing short of outstanding. From the first phone conversation to the landlord accepting the offer, he has been nothing but kind and communicative in his dealings with me. He’s been a great assistance. A huge thank you !
1/5
GoogleRating only, no written review.
Dear Izzy , we are really disappointed to see that you are not satisfied with your experience with Cj Hole, we welcome feedback good or bad. Unfortunately we cannot find details of you on our system, please can you contact us directly so we can look into this - jeni.ponting@cjhole.co.uk we look forward to hearing from you.
5/5
GoogleAltogether a very positive experience in a difficult market. Professional, enthusiastic and effective.
Thank you for your lovely review ! We really enjoyed working with you! Many thanks CJ Hole Clifton Team
5/5
GoogleWe met with Donna the other day for a market appraisal of our property in Kingswood. As we have not bought or sold a property for a very long time the meeting was very informative. Donna was both professional and knowledgeable of the current market and was able to give us a valuation for our property and examples of similar properties sold in the area.
Thank you for your feedback Frederick, Donna is certainly an asset to the team and i'm pleased you found her valuation to be so useful
5/5
TrustpilotProfessional and first class experience
We are just about to complete on the sale of our house here in St George. We have nothing but praise for Justin and Ryan from CJ Hole Redfield. They were professional, helpful, supportive and gave what could have been a stressful experience a touch of fun. First class experience. Thank you!
Hi Anita,Thank you so much for your 5 star review. We are thrilled to hear about your wonderful experience with CJ Hole Redfield, and we hope to hear from you again.Kind Regards,CJ Hole
5/5
GoogleC J Hole were superb to deal with from start to finish. They were brilliant at communication, keeping us advised of progress and replying to any calls or emails extremely promptly. I dealt with Mike, Charlie and Daniel and all of them were extremely professional, helpful, friendly and always knew what was going on with our sale. Our sale was a little specialised as we were selling my mum's flat in a retirement complex, but they had experience in this area and knew all the relevant information required. I would highly recommend them to anyone. Thank you to all of you.
4/5
GoogleRating only, no written review.
Thanks for the review Josh - enjoy your new home! CJ Hole Team
5/5
GoogleIt has been a real pleasure to work with CJ Hole throughout the sale of our house. Chloe and Sam have been tremendously helpful; they clearly know the local market inside out, and very quickly arranged viewings and the sale. Thank you.
5/5
GoogleI had an absolutely fantastic experience with CJ Hole. They were all expert, friendly and offered my great professional advice. I would like to especially thank Donna and Isaac for going the extra mile when selling our property.
Thank you for your kind feedback Ben, we really appreciate it!
5/5
GoogleTilly Ryan’s expert help enabled a quick day of viewing and secured us premium tenants.
Thank you for your review Richard!
5/5
GoogleThe staff in the office are all very pleasant: Tilly Ryan in the Lettings team has worked hard to find good tenants in a very short time frame. Emily Krainc and the Management team have managed the property effeciently, keeping me in the loop when any repairs or problems have arisen. They have made letting out my property as stress free as possible - I would recommend them.
Thank you for your lovely review Lucinda :)
5/5
GoogleMy partner Flo and I would 100% recommend Colin at CJ Hole. He's a very polite and professional chap who was always available to answer any of questions we had and would never leave us out the loop throughout our search. Thank you for all your help in finding our house in Bristol.
Joseph & Flo, thank you so much for talking time out to give Colin a review, your feedback is really important to us and we appreciate it. Cj Hole team
5/5
GoogleI had a great move-in experience with CJ Hole. When viewing flats, Colin was really friendly and helpful and kept in touch during each stage of the tenancy offer process. I was then passed to the tenancy coordination team where Emma was also super helpful in answering all my questions and ensuring the move in process went smoothly. I would recommend using CJ Hole!
Thanks for the review Tamzin, we hope you are happy in your new home, Colin & Emma appreciate the name check and your time taken to give us the great feedback - Cj Hole Team.
5/5
TrustpilotFantastic experience
Fantastic experience, seamless and regular communication, very helpful team. Would recommend!
Hi Nathan,Thank you so much for your 5 star review. We are thrilled to hear about your wonderful experience with CJ Hole, and we hope to hear from you again.Kind Regards,CJ Hole
5/5
Googlevery professional and helpful, very pleased.
Thanks for the feedback James, really appreciate you taking the time to let us know - Cj Hole Team
1/5
GoogleWords cannot describe the lack of competence of the staff at this branch. I'd move in to a plague pit before returning to this place.
Dear Joakim, we are really disappointed to read that you are not satisfied with your experience with Cj Hole, we welcome feedback good or bad. Unfortunately we cannot find details of you on our system, please can you contact us directly so we can look into this - jeni.ponting@cjhole.co.uk we look forward to hearing from you.
5/5
GoogleWe have had a great experience with CJ Hole. Quaid was extremely helpful and responsive and went above and beyond to help us with all our questions and requests. I would strongly recommend him
5/5
GoogleA really good experience - Victoria was so nice and helpful and always quick to respond to any queries.
Thank you for your lovely review Amy! Many thanks Clifton CJ Hole Team
5/5
GoogleTilly Ryan was my agent with CJ Hole (Bishopston & Clifton Lettings) and she was incredibly informative and quick to respond. CJ hole as a whole are very reliable.
A glowing review for Tilly, thank you for taking the time to write it Luke! We really appreciate it - Cj Hole Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
