Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,187 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
378
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat service and clear communication throughout the sale of my property. Would definitely recommend and use in the future if needed. Thanks Justin and his team
We are so pleased you had a good experience during the sale of your home. We always strive to provide the best experience and clearly you have received just that. Justin is delighted to hear of this too.
5/5
GoogleKept informed throughout the process and everyone I spoke to was helpful and understanding.
Thanks so much for the feedback Alex. We appreciate you taking the time and hope you are very happy in your new home.
5/5
GoogleWow what a pleasure working with all the team from CJ Hole Whiteladies Rd for sticking with us and getting over all the hurdles that were put in front of us all the way, James and Victoria were very professional and patient so I would like to say a big thank you to them for getting our property sold, we are so happy this finally happened, thanks again Mike & Liz ,Coldharbour Rd
Hi Mike, Thank you for your review and for being such a great client through such a long process ! It was a pleasure working with you too. Glad we got there in the end! We wish you all the best. Many thanks James, Victoria, Geena, Phoebe, Josh and Colin
5/5
GoogleAs always a first class agency for lettings.
5/5
GoogleAlways have amazing properties on the market and the staff and really friendly and helpful!
5/5
GoogleWe started working with Ryan recently and he has been so helpful. Looking forward to continuing the process with him!
We really appreciate the feedback Annabel and hope for a speedy transaction. Ryan is delighted to hear of your positive comments.
5/5
GoogleRating only, no written review.
Thank you for your review - much appreciated. CJ Hole Team.
5/5
GoogleRating only, no written review.
Thank you for your review Conor! Wish you all the best in your new home. Many thanks CJHole Clifton Team
5/5
GoogleRating only, no written review.
Thank you for your review - much appreciated. CJ Hole Team.
5/5
GoogleVery satisfied with the service. They have sought to keep the process as painless as possible and have kept me updated through my house sale. Great team and would happily recommend.
SparkT5 ! Thanks for the review - much appreciated. We are happy to hear you would happily recommend us to others. Thanks. CJ Hole Team
5/5
GoogleHelpful, efficient and friendly. Thank you!
5/5
GoogleReally friendly and good communication throughout our renting journey!
5/5
GoogleLulu has been really helpful and efficient and made the move a really smooth process. Very grateful to the whole team. Thank you 😊 …
5/5
GoogleThey were incredibly nice and helpful in my search for a new rental property. it was a very difficult time and I really appreciate their kindness.
5/5
GoogleGood experience with CJ Hole, in particular Max has been super helpful, polite and responsive as the property manager. We’ve really appreciated the quick communication and well-informed responses to all our questions. Thank you for making the process happen so smoothly!
5/5
GoogleReally good estate agents. Justin and the team kept me well informed all the way through process.
Thanks for kind review Sam. Justin is so pleased to hear of your positive experience and how he has impacted on that.
5/5
GoogleGreat experience with CJ Hole Redfield. Justin and Ryan did a fantastic job selling my property (leasehold) and I found them professional, knowledgeable and communicative throughout. A very positive experience, thank you!
We always strive to provide the best experience for our clients, so thank you for your feedback as it seems that we have managed to succeed. Ryan and Justin appreciate you putting your thoughts into words.
5/5
GoogleExcellent experience with the team at CJ Hole Westbury - responsive, friendly and professional. Jasmine and Kate were a pleasure to work with, very easy to communicate with and kept us up to date throughout the process.
Gemma, thank you for leaving such a great review. We appreciate it. CJ Hole Team
5/5
TrustpilotVery helpful and kept us informed the…
Very helpful and kept us informed the whole way through the purchases
5/5
GoogleVery polite staff , does the job of selling very well ,friendly polite and professional ,
4/5
GoogleRating only, no written review.
5/5
GoogleHighly recommend for the sale of my property very helpful and great communication. Big big thanks Ryan 😊 …
Thanks for the feedback Ivot. Ryan was really pleased to hear of your review, so we appreciate you taking the time to put your experience into words. .
5/5
GoogleHad great experiences with this estate agents, in both buying and selling properties. Ryan Burt in particular made the process as simple and straightforward as possible with his friendly and professional approach.
Thank you so much for the kind words Rosina. We really appreciate you taking the time to provide this feedback. Ryan has commented how pleased he is to hear of your experience.
5/5
GoogleSold my flat through CJ Hole Clifton. James, Josh, Geena and Victoria were excellent with the marketing, viewings, negotiations and the post offer aftercare work. Our upward chain was complicated and the process was tricky but the team at CJ Hole couldn't have done more. I can't recommend them highly enough.
Thank you Catherine for your lovely review! We really enjoyed working with you and wish you all the best. Many thanks Clifton CJ Hole Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
