Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,187 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
378
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleMy experience with Lulu at CJ Hole has been fantastic. After struggling with finding a property on my own I came to Lulu for help. She took time to understand what I was looking for, and immediately came back to me with places that I would … More
5/5
GoogleI am very happy to get an accommodation with ease through CJ Hole southville letting. Quaid Sheppard supported in getting through with the application process and … More
5/5
GoogleWow what a service I’ve had recently. Been dealing with Quaid at CJ Hole and he has simply been outstanding from the start. Initially approached CJ Hole as I was having difficulty finding honest tenants using Openrent. From the moment of … More
4/5
GoogleWe have recently sold our house with CJ hole southville. Overall the experience was very good. At the start some viewings were planned without us knowing or being available, but this was a communication mistake which was apologised for. The … More
5/5
GoogleCurrently working with Quaid and Max to rent our next house. Even though they are really busy they have made time for us and been very helpful, making the process a lot smoother. Quaid needs an extra mention though, allowing me a viewing … More
5/5
GoogleI am leaving this as I am so amazed by the level of support I recieve from this team, I am a conveyancer that act for them in their instructions and I must say, they are so communicative with myself and my Clients and keep our cases moving … More
5/5
GoogleGeorge has been great throughout my property hunting process, he was responsive and reliable, answered my questions patiently and clearly, actively recommended properties that met my criteria and needs. It made the whole process go smoother … More
5/5
GoogleThe service my partner and I have had from Quaid Sheppard with CJHole Southville has been absolutely fantastic. Trying to move into the area and get a rental property right now is an overwhelmingly mammoth task, in the current climate. So, … More
5/5
GoogleIf you are after a property in Bristol then I highly recommend getting in contact with Quaid Sheppard from CJHole Southville. My partner and I have received exceptional service from Quaid who went above and … More
5/5
GoogleIn my recent mad search for a rental property in Bristol due to our landlord deciding to sell our currently flat, I have dealt with many different letting agents across Bristol and Keynsham. … More
5/5
GoogleQuiad from Lettings goes above and beyond to help and keep communication going. A star in a … More
5/5
GoogleThis estate agents have been so helpful in my process of finding a rental property fast and efficiently. Quaid the estate agent who showed me around the property was super helpful and very professional during the process. Max was also super … More
5/5
GoogleI had a nice experience with CJ Hole Southville. The entire process was smooth and stress-free. The agent, Quaid Sheppard, was highly professional and attentive to my needs. Communication was superb, and I always felt well-informed … More
5/5
GoogleI can’t recommend this branch enough - I worked with Lulu on the purchase of my flat and she was brilliant throughout, always clear and timely with communications and always went the extra mile. It was a very tricky sale and solicitors on … More
5/5
GoogleWe've just bought a property through CJ Hole, and it's been a really good experience. Lulu was our sales progressor and she is unfailingly polite, responsive and professional. We've really appreciated the regular check ins and updates, … More
5/5
GoogleI am in the process of buying a property and have had a fair few viewings with CJ Hole Southville and I've been really impressed so far with their professionalism, patience and flexibility. Particular thanks goes to Anya for being so … More
1/5
GoogleI recently tried to book a viewing. No one responded to my e-mail, so I called CJ Hole’s switchboard twice, and neither of my calls were returned. So then I done more research and found a number for the local CJ Hole Southville and spoke to … More
5/5
GoogleWhen the landlord decided to sell the house after 3 years (rented property also with CJ Hole), they were beside us and helped us to find a suitable rental property, similar to the last one. Many thanks Stan for supporting me … More
5/5
GoogleI highly recommend CJ Hole, from start to finish I have been kept up to date with everything. The team are all lovely and very helpful. Special praise to Holly, Jasmine and Kate. Kate was really great at keeping me up to date as the sale progressed. We had a few bumps along the way due to the chain but I felt in capable hands.
Hi Sara, what a great review! Thank you for leaving it. Holly, Jaz and Kate appreciate the name check too! We are glad that you also mentioned you felt you were in capable hands. CJ Hole Team
5/5
GoogleBought a property at the beginning of this year which had quite a long time between offer accepted & completion. Ed Thornton was great throughout - providing updates, chasing and always available to answer any questions from an anxious first time buyer. Thanks Ed!
Thank you for the kind words Tom. Ed is so pleased to be able to support you during the moving process and appreciates you taking the time to provide a review and sharing your experience with other potential clients.
4/5
GoogleLulu from CJ Hole has been great - always responsive and helpful with trying to iron out the kinks of selling a house to nervous buyers.
5/5
GoogleWe had found C J Hole to be very professional and helpful in our recent house purchase. They were very flexibile with our multiple viewings and supportive in the purchase process. Kate was really great at keeping in touch and ensuring the process was always moving forward. Thank you
Nicola, thank you for leaving the review. So good to read we supported you from start to finish! Enjoy your new home. CJ Hole Team
5/5
GoogleMy experience with CJ Hole was really good, I am a first time buyer so knew virtually nothing and found all the staff I dealt with to be very friendly and informative. They kept me updated as much as they could and made the whole process less stressful due to their service and genuine care for what they do. I would recommend CJ Hole to anyone wanting to buy - thanks guys!
Thank you so much for your lovely review Chelsea, it was a pleasure working with you!
5/5
GoogleHighly recommend using, very smooth process in beginning tenancy. Max and Quaid were both of great help with the letting process and viewings, respectively.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
