Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,187 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
378
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHad our first viewing with Sam today. She did a fantastic job and showed a us a really wonderful property. Very professional and no complaints here!
Lovely to read another great review for Sam, thank for taking the time to write it! We really appreciate the feedback.
5/5
GoogleA fantastic experience with CJ Hole Clifton. Great team that are on hand to look after your requirements. Highly recommend
5/5
GoogleGreat job getting our house sold - would recommend to others!
Thanks for your review Paul, much appreciated
5/5
GoogleCJ hole handled my Father in laws sale recently. Kerry was especially helpful and supportive during what was a lengthy and stressful process, always on hand to try and assist,guide and support. Thank you
Thank you for your lovely review Alexandra, we know it was a difficult journey for you all but we're so pleased to have finally completed, Kerry especially.
5/5
GoogleFantastic communication and advice throughout our transaction. Having CJ Hole as a competitor in the past was never fun as an estate agent but having them on your side I can see why they're top class!! Thank you again for all your help.
Thank you so much Bryn, it means a lot! We also much preferred working alongside you :) Wishing you many years of happiness in your new home!
5/5
GoogleExceptional Service at CJ Hole Kingswood - A Big Thank You to Isaac Hole: From the onset of my property journey, CJ Hole Kingswood has been nothing short of exceptional, particularly due to the efforts of Isaac Hole. His professionalism, dedication, and expertise truly set a high standard for real estate services. Isaac was incredibly attentive to my needs, answering every question I had with clarity and depth. His knowledge of the property market and his ability to articulate complex processes in simple terms made my experience both educational and reassuring. What stood out the most was Isaac's commitment to seeing the sale through from start to finish. He was always proactive, ensuring that each step of the process was smooth and efficient. His ability to open the property at short notices was highly appreciated, showing a level of flexibility and customer service that is rare in the industry. Moreover, Isaac's coordination with the seller was impeccable. He made sure the seller was always available, facilitating a seamless communication channel that helped in making informed decisions quickly. This level of coordination was crucial in maintaining momentum in the sale process and is a testament to his exceptional organizational skills. The overall experience with CJ Hole Kingswood, under Isaac's guidance, was not just a transaction, but a journey that was made easy and enjoyable. I would highly recommend their services to anyone looking for a reliable and effective estate agency. Their commitment to excellence is evident in every interaction, and I am deeply grateful for the smooth and successful purchase of my property. Thank you, Isaac and the CJ Hole Kingswood team, for your outstanding service!
Thank you so much for your incredible review Abdullahi, it means so much to Isaac and the whole team. Wishing you many happy years in your new home!
5/5
GooglePrompt service and realistic advice
Thanks for your review Steven
5/5
GoogleCJ Hole Henleaze helped my sister and I with a very difficult sale of our Aunt's house. We were selling 'blind' as our Aunt had passed away suddenly. They assisted us on making the right decisions. Kate kept us informed all the way through the sale and we are extremely thankful for that. She is an asset to the company!
Jo, thanks for this review. Although the circumstances were sad and difficult, we're pleased to read that we assisted you along the way when needed. CJ Hole Team
5/5
GoogleExcellent service and all questions answered in good time when asked. Annie was wonderful, thanks all
5/5
GoogleReally easy process with the CJ team, Emma, Kirsty, Ana! Very proactive and good with communications, always keeping me up to date and quick to answer any queries.
Thank you Joseph for taking the time to provide Emma, Kirsty & Ana with such lovely feedback!
5/5
GoogleFantastic service from Kerry, Eva and Isaac. Nothing was too much trouble. Friendly, knowledgeable and honest advice. Communication has been great throughout, from viewing properties, conveyancing and now picking up the keys! Would not hesitate to recommend CJ Hole and would definitely use again in the future. Thank you so much!
Thank you so much Katie, both Isaac and Kerry are thrilled with your feedback. We're so pleased you've been happy!
5/5
GoogleWe are very grateful for the help we received from the team at CJ Hole Henleaze. Although our sale, being a mix of commercial and residential was maybe outside of their normal remit they have given excellent service, resulting in a sale! Particular thanks go to Tim and Lorraine who have been helpful and informative throughout the whole process. We would have no hesitation in recommending their services.
Jill and Chris, thanks for leaving the review, we really appreciate you pointing out excellent service. We're also pleased to know that you will have no hesitation recommending us to others too. Thank you. CJ Hole Team
5/5
allAgents"Exceptional Service at CJ..."
From the onset of my property journey, CJ Hole Kingswood has been nothing short of exceptional, particularly due to the efforts of Isaac Hole. His professionalism, dedication, and expertise truly set a high standard for real estate services. Isaac was incredibly attentive to my needs, answering every question I had with clarity and depth. His knowledge of the property market and his ability to articulate complex processes in simple terms made my experience both educational and reassuring. What stood out the most was Isaac's commitment to seeing the sale through from start to finish. He was always proactive, ensuring that each step of the process was smooth and efficient. His ability to open the property at short notices was highly appreciated, showing a level of flexibility and customer service that is rare in the industry. Moreover, Isaac's coordination with the seller was impeccable. He made sure the seller was always available, facilitating a seamless communication channel that helped in making informed decisions quickly. This level of coordination was crucial in maintaining momentum in the sale process and is a testament to his exceptional organizational skills. The overall experience with CJ Hole Kingswood, under Isaac's guidance, was not just a transaction, but a journey that was made easy and enjoyable. I would highly recommend their services to anyone looking for a reliable and effective estate agency. Their commitment to excellence is evident in every interaction, and I am deeply grateful for the smooth and successful purchase of my property. Thank you, Isaac and the CJ Hole Kingswood team, for your outstanding service!
5/5
GoogleThey were incredibly nice and helpful in my search for a new rental property. it was a very difficult time and I really appreciate their kindness.
5/5
GoogleRyan and Justin have been fantastic throughout the process. It’s been a long one! But we got there In the end. Both are great guys easy to deal with and very efficient. Thank you
We really appreciate the kind words Christine. Both Ryan and Justin are delighted to hear such praise. Thank you for taking the time to provide this feedback.
5/5
GoogleEd Thornton helped me greatly with the purchase of a property and I was delighted with his service from start to finish. He was aware that the property was a perfect fit for me during a difficult transition in my personal life. I had issues with timing and a related sale which caused me problems during the purchase process. Ed was on hand to help every step of the way and provided advice and guidance that assisted me with securing that property. He put my case forward to the seller and was there to answer any queries I had. I am grateful for his assistance and look forward to working with him again in the future.
Such great praise. Thanks for taking the time for the review Mike. Ed is really pleased to have received such comments. We hope you are really happy in your new home.
5/5
GoogleThey’re always prompt with replies. We dealt with Sam Miller and she was incredibly helpful, knowledgeable and a pleasure to deal with.
Thank you Emma for taking the time to write a review for Sam, its so great to read that you are pleased with our service, we love reading words like 'Helpful, Knowledgeable and a pleasure to deal with'. Feedback like this encourages the team to continue to deliver and excellent service!
5/5
GoogleReally good and friendly staff.
Thank you for taking the time to write a review, we really appreciate the feedback.
5/5
GoogleMaisie helped us through our entire experience and made our first experience of renting as easy as possible.
Thanks for taking the time to give Maisie a lovely review Emily, we really appreciate the feedback! Cj Hole Team
5/5
GoogleExcellent team providing an efficient, responsive and friendly service. Helped me sell a property at the right price with minimum hassle. Ongoing support provided through entire transaction. Would recommend highly. Great value for money.
Hi Jimmy, thanks for leaving this great review. Sounds like we've done another good job, and we're so happy to hear you will highly recommend us to others - thank you. CJ Hole Team
5/5
GoogleFrom viewing through to purchasing all the staff at CJ hole were so pleasant and approachable.Even when navigating problems in the chain and a change in property! Thank you so much 👍 …
Hi Jennikate's space, thanks for leaving the review. We appreciate your comments and we all wish you many happy years in your new home. CJ Hole Team
5/5
GoogleC j hole were very efficient and helped us complete in good time. Thank you !
Hannah, thanks for the review - much appreciated. CJ Hole Team
1/5
TrustpilotWon't answer calls
Won't answer calls, taken to voicemail when trying to call everyday for a week.
5/5
GoogleQuaid was really helpful with the viewing and getting things sorted
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
