Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,188 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
379
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleSold my property through CJ Hole recently and thought they were superb throughout the whole process. I had some issues with my property and the team especially Gareth went above and beyond to help me to achieve a smooth sale. Would highly recommend!
5/5
GoogleWe recently completed a very long and challenging chain on the sale of our house in Worcester. Chris, Megan and Gareth dealt with some difficult situations throughout the many months of the process. We really appreciated their patience and contingency with selling our property which has allowed us to finally move into our ideal home! Very grateful for their persistence and communication. Many thanks to the team.
5/5
TrustpilotSecond to none
My experience was excellent, this is the only Estate Agent that made this process personal after dealing with all others in the vicinity it was clear that the staff were parallel to none. Thoughtful, professional and very efficient. I would seek out service and property from this company alone in the future, they are marks in front of the rest. Thank you CJ Hole.
5/5
GoogleBrilliant team of people who did everything they possibly could to ensure our purchase and sale went through as smoothly as possible. Particular thanks to Lorraine who does a fantastic job keeping things moving.
5/5
GoogleGreat team. James secured an offer at the asking price within a week and Victoria diligently managed the sale process.
Thank you for your lovely review Gavin! We have enjoyed working with you across all sales! Many thanks James, Josh, Geena, Victoria, Colin & Phoebe
5/5
GoogleI had a very good experiencing selling my flat with Andy, Karly and Emily at CJ Hole. They were efficient, quick to communicate and all round a pleasure to deal with. I even received over asking price for the property which was a surprise considering the turbulent market in the summer of 2023. Thanks!
Thanks so much for the terrific review Fred. We are so pleased with the result with the sale price and the successful marketing campaign. Thanks for putting your experience into words.
5/5
GoogleThe team at CJHole Clifton are great and so helpful. From valuation to sale and handing over the keys, they were always speedy to respond and made the process so easy.
Emily thank you for your wonderful review, we really enjoyed working with you! Best wishes, CJHole Clifton Team
5/5
GoogleBrilliant team of people who did everything they possibly could to ensure our purchase and sale went through as smoothly as possible. Particular thanks to Lorraine who does a fantastic job keeping things moving.
Hi Ross, thanks for this great review - much appreciated! Enjoy your new home. CJ Hole Team
5/5
GoogleThe agents eg, Kate very polite and kindly to help us to found suitable house, Kate also helpful to assist and follow up the process to us.
Thanks for leaving the review Vicky - we appreciate it. CJ Hole Team
5/5
GoogleWe would like to show our appreciation to Donna for her recent visit to assess the value of our property. Donna was very clear about all that is involved in selling and buying a property. Thank you Donna for your very useful visit.
Thank you so much for your review Peter!
5/5
GoogleVictoria was very helpful in getting the sale completed.
Thank you Jo for your review! we really enjoyed working with you. Wish you all the best in your new home. Many thanks CJHole Clifton Team
5/5
GoogleNice estate agency with professional stuff especial Justin Withers who has offered brilliant service and support. Efficient of arranging viewings, making offer and keeping track for both buyer and seller.
Thank you so much for the review Wenmei. Justin is really pleased you felt supported through the process. Your review is very much appreciated.
5/5
GoogleLeigh was very helpful and prompt assisting my daughter with finding accommodation.
Thanks for taking the time to write a review for us Arabella! Leigh really appreciates the feedback and we hope your daughter is happy in her new home!
5/5
GoogleWe've just sold a property through CJ Hole and have been very impressed with their professionalism and market knowledge. Daniel was helpful at every stage of the process and helped us secure an offer quickly. We would definitely use them again.
5/5
GoogleWe have dealt with CL Hole for a number of years now, both for buying properties and managing our property portfolio. They are a very professional company to deal with and Mike has always been a pillar of wisdom and information. I highly recommend this company.
5/5
GoogleTheir team is friendly, efficient and proactive - a pleasure to work with
5/5
GoogleFantastic service from start to finish. Chris was the upmost professional. Clear communication all of the way through.
5/5
GoogleFantastic service from Megan and Gareth with regular updates on a tricky sale - couldn't recommend CJ Hole highly enough.
5/5
GoogleBoth Gareth and Chris from CJ HOLE where very knowledgeable about the house selling market , very friendly and extremely professional. They soon had our house on the market and within a few days we had an offer that exceeded our asking price. I would certainly recommend them and would definitely use them in the future.
5/5
GoogleBrought a property last month through CJ Hole, Process went well, Staff are very friendly and professional 👍 …
5/5
GoogleABSOLUTELY RECOMMEND! Not only whilst marketing the property, but kept us in the loop all the way through the sale. Fair assessment and suggested price for the house, whilst always taking our wishes into consideration. Many thanks to Gareth, Chris and a special Thank You to Megan.
1/5
GoogleUnprofessional valuation appointment back in april with an unprofessional call just now asking if I had sold my flat from someone who seems to care more about the laughs and giggles going on behind her than person-centred customer service. Use someone else
1/5
GoogleShockingly bad. Christopher was over familiar and at times very patronising . He did not effectively vet prospective buyers and clearly doesn’t understand the words ‘offers over’. The whole impression was cheap car salesman rather than professional agent. This seems to be quite standard across the industry though.
Thank you for feedback and taking the time to write a review of your experience with CJ Hole Worcester. We pride ourselves on giving excellent customer service. We take it very seriously when any of our clients are dissatisfied. We appreciate your feedback to which we will look into. It is disappointing that we didn’t not meet your expectation in this instance. Kind regards, Management team.
5/5
GoogleRating only, no written review.
Thanks very much for the Five Star Review, we really appreciate your feedback.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
