Trusted Agent profile · Bristol and Somerset

Verified

CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,188 reviews across 18 offices and 5 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,419

Reviews on Google

All 18 offices

Facebook logo

4.2 / 5

62

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

379

Reviews on Trustpilot

All 18 offices

allAgents logo

278

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers23 reviews

4.9 / 5 I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...R, 10 September 2023Read all 23 from sellers

Buyers14 reviews

5.0 / 5 My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...J, 14 November 2022Read all 14 from buyers

Landlords9 reviews

4.9 / 5 We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Bartholomew, 16 November 2022Read all 9 from landlords

Tenants2 reviews

4.8 / 5 It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Jackie, 20 July 2022Read all 2 from tenants

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Latest reviews from every CJ Hole office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Hi I took services of CJ Hole for getting my rental house. The services given by them were excellent. The full team is very helpful and supportive. My special Thanks to George, Amanda and Kory who were dealing with me during my hunt of house really helped me and whenever I approached them provided support with patience and promptness. Please maintain your good services to clients ! Best Regards Moti Bharati

Bharati · 4 June 2024 · CJ Hole Bradley Stoke

Agent replied · 14 March 2024

Much appreciated Moti. We are glad everything is going well in the property.

5/5

Google

As a 'non-professional' Landlord these guys have been excellent making the process easy for us; looking after our property and ensuring any rental requirements and arising issues are acted on quickly in both parties interest. Also, with a good set of pragmatic trades available to call on where needed to deal with maintenance issues competitively.

Denis · 4 June 2024 · CJ Hole Bradley Stoke

Agent replied · 14 March 2024

Thank you for the review Denis. It is much appreciated.

5/5

Google

We found CJ Hole team really helpful and professional during our experience of letting house with them from july 2021 till date. Thank you C J HOLE Bradley stoke team....

Kunal · 4 June 2024 · CJ Hole Bradley Stoke

Agent replied · 14 March 2024

Thank you Kunal for being a great tenant.

5/5

Google

I have used the property letting and management service at CJ Hole Bradley Stoke for several years. They have been very helpful and have always managed to find good tenants quickly. The property management service has also been excellent and they provide regular updates as well as being quick to answer questions and deal with problems. Overall, all the staff have been extremely friendly and helpful, and I would definitely recommend their services. Disclaimer: although these views are entirely based on my own experiences, they have specifically asked me to leave a 5* Google review on two occasions.

Richard · 4 June 2024 · CJ Hole Bradley Stoke

4/5

Google

CJ Hole took care of both sale and purchase during this epic journey. They succeeded in finding a buyer where others failed. They kept me informed all the way through. Good job!

Morris · 4 June 2024 · CJ Hole Bradley Stoke

Agent replied · 4 June 2025

Thank you for your feedback, Morris. We are glad both the sale and the purchase were successful.

5/5

Google

Thank you to all the team at CJ hole Bradley Stoke for all the support you gave us with our recent sale. We highly recommend anyone looking for a local estate agent to use you.

Kimberley · 4 June 2024 · CJ Hole Bradley Stoke

Agent replied · 4 June 2025

Thank you for your feedback, Kimberley. Your recommendation is valuable to us and we appreciate it.

5/5

Google

Fantastic service from start to finish the sale would not have completed without CJ Hole - would like to thank Sharon especially for helping push sale through but the whole team were superb and went above and beyond to support me

Gill · 4 June 2024 · CJ Hole Bradley Stoke

Agent replied · 4 June 2025

Thank you Gill. Your feedback is appreciated.

1/5

Google

Overpriced Rent for a start, take forever to get people to do repairs to the property, they book a repairman in then don't tell the tenants about it, when the repairman shows up and nobody is home, he charges a call out fee (fair enough) CJ hole then passes it on to the tenant when you haven't told them when the repairman is turning up? This is after the hassle of trying to get them to repair anything at all.....which takes months.

E · 4 June 2024 · CJ Hole Bradley Stoke

Agent replied · 14 March 2024

Thank you for your email. Without your name or address, we can't investigate to comprehensively reply to your complaint. In the interest of clarity, a tenant would only be charged a contractor's call out fee if they agreed a day and time and subsequently weren't home for the agreed appointment. If you would like to discuss further, please call us on 01454626300.

5/5

Google

I cannot express my thanks enough to the team at C J Hole. Not only have they been friendly, but extremely professional and have kept me updated on the progress of the sale of property we were selling from day one right through to completion. I would not hesitate to recommend them to anyone buying or selling a property.

Colin · 4 June 2024 · CJ Hole Westbury On Trym

Agent replied · 17 July 2024

Colin, thank you for leaving this great review. We are happy that you have noted our 'extremely professional' service and that you will recommend us to others. We'd appreciate that! CJ Hole Team

5/5

Google

Rating only, no written review.

Yelverton · 4 June 2024 · CJ Hole Bishopston

Agent replied · 23 June 2024

Thank you very much for the Five Star Review, we really appreciate your feedback.

4/5

Google

Fantastic customer service. Viewing and others processes leading to tenancy were simple and straightforward.Thanks Wilton the star Guy

BROWN · 2 June 2024 · CJ Hole Southville

5/5

Google

Had a really lovely experience viewing a property with Callum. He was friendly, informative and welcoming.

Emily · 1 June 2024 · CJ Hole Southville

5/5

Google

The approach from the staff was positive , right from the start of enquiry . They registered and emailed us for viewing . The staff ( Max) who showed us the viewing , was very cooperative, we felt at home

Preeti · 1 June 2024 · CJ Hole Southville

5/5

Google

Purchasing our first house with CJ Hole has been a great experience. Kieran who dealt with us was very helpful, knowledgeable and gave the best advice for first time buyers! Thank you for all your help.

Maisy · 31 May 2024 · CJ Hole Kingswood

5/5

Google

Myself and My partner rented a property through CJ Hole for the last three years. They've always communicated with us effectively and conducted themselves with the utmost professionalism. They made the moving in process simple and stress free. Both myself and my partner are grateful for the high quality of service that we've received, particularly from our lettings agent, Sigita. So, thank you!

Ben · 28 May 2024 · CJ Hole Cheltenham

4/5

Google

I am not sure if I have gotten the apartment as the landlord is still considering the candidates, but I really appreciate how friendly and communicative Max Wotton (CJ Hole Southville) is. I have been looking for an apartment in Bristol for two weeks now and have met many agents. Max does his job very well.

Ira · 25 May 2024 · CJ Hole Southville

5/5

Google

Max at CJ Hole helped us to rent our new property. His interest in getting us the right property for our circumstances and his proactive approach meant that we were able to secure it quickly. Very happy customer.

R · 25 May 2024 · CJ Hole Southville

5/5

Google

Andy and his team have recently helped us to sell our apartment. Although this process can be overwhelming at times, we were constantly reassured by the professional, friendly and efficient service which was provided by Andy, Karly and Jade. They provided excellent advice on marketing, kept us updated at every stage in the process and always had time to answer our queries. It was a pleasure to work with them.

Jessica · 25 May 2024 · CJ Hole Bishopston

Agent replied · 4 June 2024

Hi Jessica, we appreciate the feedback. Thank you for putting this into writing. We are so pleased you felt supported through the process. It is out aim to ensure that our vendors feel just that. Thanks again for letting us know.

5/5

Google

Excellent service from CJ Hole team, everyone is professional, supportive throughout the whole buy/sale process. Also very friendly and very approachable. I'm glad I picked your services. Massive thank you to the whole team and particukarly to Lorraine, I don't know what I would have done without you. Many thanks for all your kind help till the last day.

Mirka · 24 May 2024 · CJ Hole Westbury On Trym

Agent replied · 25 May 2024

What a great review! Thank you Mirka! It's been great having you as a seller and buyer - keeping you updated throughout both transactions. We hope you have many happy years in your new home. CJ Hole Team

5/5

Google

When first attempting to sell my property I employed Purple bricks. I am therefore well placed to to make a comparison with C J Hole in Clifton. C J Hole Clifton is the choice you should make. Professional and supportive. Marketing was great. Advancing the sale from initial offer through to completion was particularly good. Thank you. Tim Lartique

Bob · 24 May 2024 · CJ Hole Clifton

Agent replied · 20 June 2024

Thank you very much Tim for your lovely review! We really enjoyed working with you. Wishing you the best Clifton CJHole Team

5/5

Google

We recently bought our first house with the help of CJ Hole Kingswood, and we had a very positive experience. Kerry, in particular, was the main person who assisted us throughout the process. She was always approachable, friendly, and ready to answer our questions, which made the experience much less stressful. The service was consistently good, and we felt well-supported from start to finish. Thank you, CJ Hole Kingswood, for helping us find our first home!

Katrina · 24 May 2024 · CJ Hole Kingswood

5/5

Google

Ben and Cameron provided a first class service. They were extremely helpful and patient with all our queries. We had a long, drawn out exchange and they were always there to help and guide us. We are very grateful to them and the team. Noel and Lesley

Noel · 23 May 2024 · CJ Hole Southville

5/5

Google

Very helpful and quick at letting a house to me

Tom · 23 May 2024 · CJ Hole Hucclecote

Agent replied · 23 July 2024

We appreciate your feedback and are very pleased you found the team helpful and quick!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

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