Trusted Agent profile · Bristol and Somerset

Verified

CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,188 reviews across 18 offices and 5 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,419

Reviews on Google

All 18 offices

Facebook logo

4.2 / 5

62

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

379

Reviews on Trustpilot

All 18 offices

allAgents logo

278

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers23 reviews

4.9 / 5 I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...R, 10 September 2023Read all 23 from sellers

Buyers14 reviews

5.0 / 5 My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...J, 14 November 2022Read all 14 from buyers

Landlords9 reviews

4.9 / 5 We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Bartholomew, 16 November 2022Read all 9 from landlords

Tenants2 reviews

4.8 / 5 It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Jackie, 20 July 2022Read all 2 from tenants

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Latest reviews from every CJ Hole office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

During a very sad & difficult time in my family’s life CJ Hole, we’re amazing from initial first meeting with them to completion of the sale of the property. They offered consistent support, efficiency & effectiveness throughout the sale of our family home. I would highly recommend CJ Hole to everyone who wishes to sell there property, staff were friendly but professional, communication was amazing and the time scales from start to finish were brilliant. If I was to ever need an estate agents again or if anyone needed one, CJ Hole kingswood branch would definitely be my first choice. Cannot thank them enough.

Liz · 13 June 2024 · CJ Hole Kingswood

5/5

Google

We recently sold our house with CJ Hole and they were exceptional from start to finish. Eva attended for valuation and took brilliant pictures, once on the market she kept us informed along the way and was always happy to help with any queries. Once we found a buyer Kerry worked on the sales progression and was absolutely brilliant. It wasn't the easiest to get answers out of other parties in the chain and she went above and beyond to ensure we completed on the agreed date. I wouldn't hesitate to use CJ Hole again and would definitely recommend them to anyone looking for an estate agency with excellent customer service and extensive knowledge.

Emily · 13 June 2024 · CJ Hole Kingswood

5/5

Google

In a stressful process, the team were extremely helpful and accessible at all times. Emma and Maisie were both brilliant throughout the process through their quick and helpful communication, and through just generally being a delight to talk to over the phone, email or in person :)

Joe · 12 June 2024 · CJ Hole Clifton

Agent replied · 3 December 2024

Thanks for the Review Joe! Emma & Maisie really appreciate you taking the time to rate our service.

4/5

Google

CJ Hole in Kingwood were very good when we recently sold a property through them. I would recommend to anyone looking to sell in the local area. They also kept us informed of developments throughout the sale. Thanks guys for everything. :-)

Jay · 12 June 2024 · CJ Hole Kingswood

5/5

Google

Had a great experience with the company. I was showed a property by Callum Barber and he has done an amazing job giving me all the information i needed. Excellent service.

P · 11 June 2024 · CJ Hole Southville

5/5

Google

Five stars, all for service!! Me and my partner went for viewing through CJ Hole, and were instantly connected with Max Wotton. he was very efficient and personal when it came to getting the viewing arranged, and even better in person! The … More

Sam · 11 June 2024 · CJ Hole Southville

1/5

Google

Terrible service- I can't say if this is reflective of the company or if we had a particularly poor agent, Cameron. We were proceeding to buy a house that had catastrophic issues with it that were only revealed to us by our brilliant … More

Alexandra · 11 June 2024 · CJ Hole Southville

5/5

Google

Lulu was excellent from beginning to end. Highly recommend. … More

FLORENCE · 11 June 2024 · CJ Hole Southville

5/5

Google

We purchased a house through CJ Hole and they were fantastic. We were kept informed throughout and they ensured that it all progressed smoothly. Kerry was really approachable and was always able to answer any questions we had. We would definitely recommend CJ Hole and wouldn’t hesitate to deal with them in the future.

Rosie · 11 June 2024 · CJ Hole Kingswood

5/5

Google

I've had a great experience so far, working with Justin who has been professional and helpful - and just an all round friendly bloke!

Oliver · 11 June 2024 · CJ Hole Bishopston

Agent replied · 19 June 2024

Thank you so much for the kind words you have provided Oliver. Justin is really thrilled to hear of your positive experience and appreciates you taking the time to put this into writing.

5/5

Google

Great experience with Callum and his so help full to us.

Sunny · 10 June 2024 · CJ Hole Southville

5/5

Google

CJ Hole give an exceptional service. We purchased a property that they were marketing, in Burnham-On-Sea. Throughout the buying process they have kept us informed and updated, we always felt that they were trying their very best to give us a truly trouble free stressless experience. We would certainly use them again and recommend them to anyone looking to buy or sell a property.

Martin · 10 June 2024 · CJ Hole Burnham-On-Sea Sales

Agent replied · 5 June 2024

Thank you so much for your kind review. We hope you have many years of happiness in your new home.

1/5

Google

Really poor service, spent more time chasing them, with promises of call backs etc. but nothing ever coming through. They then don’t update you on any updates on your application. Customer service is non existent and would avoid unless you like wasting your time.

Callum · 10 June 2024 · CJ Hole Cirencester

5/5

Google

Rating only, no written review.

Володимир · 10 June 2024 · CJ Hole Cheltenham

5/5

Google

Very kind and timely !! Had a Callum help us and it’s been incredibly useful !

Starfire · 9 June 2024 · CJ Hole Southville

5/5

Google

Maisie was very professional and helpful from the start, she responded to our messages quickly, she was on top of things through the whole process and really went out of her way to make sure we were happy. Our heartfelt thanks to her and would definitely recommend her 100%!

Kmarmolejo · 9 June 2024 · CJ Hole Bishopston

Agent replied · 23 June 2024

Thanks very much for taking the time to write us a lovely Five Star Review! Maisie & the team really appreciate the feedback.

5/5

Google

Rating only, no written review.

Dominique · 7 June 2024 · CJ Hole Kingswood

5/5

Google

Callum was very helpful, great experience all round

Russell · 7 June 2024 · CJ Hole Southville

5/5

Google

We bought our house through CJ Hole and had a brilliant experience. They were supportive and helpful, especially when things became a little difficult towards the end. Special thanks to Emily and Andy who really understood what our family needed to make the move go as smoothly as possible and went out of their way to help.

Emma · 6 June 2024 · CJ Hole Bishopston

Agent replied · 7 June 2024

We really do thank you for the wonderful feedback. Such words make it worthwhile for us. The team always try and make the journey when buying a home as easy as possible and it seems we have succeeded during your purchase. We really do hope you and your family are very happy in your lovely new home.

5/5

Google

Justin was very helpful

Luke · 6 June 2024 · CJ Hole Redfield

5/5

Google

CJ Hole were recommended to me and I have been impressed with their service from start to finish. James and Josh were responsive from the beginning. The sales team were very efficient about setting up viewings and giving feedback. A special thank you to Victoria Grantham who guided me through the sales progression process. Her communication with me and the Solicitors has been exemplary. Her support has been invaluable.

Ruth · 5 June 2024 · CJ Hole Clifton

Agent replied · 20 June 2024

Thank you so much Ruth for your lovely review! We really enjoyed working with you! Wish you all the best Clifton CJHole Team

4/5

Google

Thanks to Cj Hole providing professional valuation, marketing and viewings for my property. In particular the services offered by Laura, Fin, George and Ben. Highly recommended for both sellers and buyers.

Lwc · 5 June 2024 · CJ Hole Southville

5/5

Google

Having contacted C J Hole for a valuation I was visited by an incredibly helpful & knowledgeable chap named Adam who gave me excellent ideas in prepping my house for sale and how to achieve the price I wanted. Viewings were scheduled in blocks for my convenience and my home was very quickly sold at asking price thanks to the excellent negotiators

Carol · 5 June 2024 · CJ Hole Kingswood

5/5

Google

Excellent service from the team at this agency. Rob and Jacob thanks very much.

Cathie · 4 June 2024 · CJ Hole Bradley Stoke

Agent replied · 14 March 2024

Thank you for your kind words Cathie.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

Reviews may appear on more than one platform.

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