5/5
GoogleJess was very helpful
Agent replied
Thank you for your kind comments and wonderful 5* review! Best wishes, Scott (Customer Relations)
Trusted Agent profile · Clwyd, Gwynedd, Cheshire and more
Verified
Beresford Adams estate agents in Chester, Prestatyn, Conwy and 12 more
★★★★★
2,157 reviews across 24 offices and 4 platforms
Beresford Adams has 24 offices, in Chester (two offices), Prestatyn, Conwy (three offices), Bangor (two offices), Wrexham (two offices), Mold (two offices), Colwyn Bay, Holywell (two offices), Caernarfon, Porthmadog (two offices), Holyhead (two offices), Menai Bridge, Abersoch, Rhyl and Ruthin (Clwyd, Gwynedd, Cheshire, Wrecsam, Conwy and Caernarfonshire). Together they have 2,157 reviews on four platforms, rated 4.5 out of 5 overall.
2,088
Reviews on Google
All 24 offices
6
Reviews on Facebook
All 24 offices
62
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Beresford Adams's 24 offices, most reviewed first. Each has its own page.
- Beresford Adams Chester (1-3)1-3, Friarsgate, Grosvenor Street, CH1 1XG281 reviews · 221 on Google (4.6)11 in the last 90 days
- Beresford Adams Prestatyn96-97 High Street, LL19 9AP239 reviews · 239 on Google (4.8)24 in the last 90 days
- Beresford Adams Chester (3 Friarsgate)3 Friarsgate, Grosvenor Street, CH1 1XG235 reviews · 234 on Google (4.5)26 in the last 90 days
- Beresford Adams Conwy (22 Conway Road)22 Conway Road, Colwyn Bay, LL29 7HT221 reviews · 161 on Google (4.8)9 in the last 90 days
- Beresford Adams Conwy (18 Madoc Street)18 Madoc Street, Llandudno, LL30 2TL193 reviews · 133 on Google (4.6)1 in the last 90 days
- Beresford Adams Bangor (282 High Street)282 High Street, LL57 1UL150 reviews · 150 on Google (4.6)8 in the last 90 days
- Beresford Adams Wrexham (53 Hope Street)53 Hope Street, LL11 1BE150 reviews · 150 on Google (4.4)8 in the last 90 days
- Beresford Adams LettingsThe Cross, CH7 1ER146 reviews · 86 on Google (4.6)2 in the last 90 days
- Beresford Adams Bangor (282 High Street)282 High Street, Bangor, LL57 1UL143 reviews · 137 on Google (4.6)6 in the last 90 days
- Beresford Adams Wrexham (53 Hope Street)53 Hope Street, LL11 1BE137 reviews · 137 on Google (4.5)7 in the last 90 days
- Beresford Adams Colwyn Bay13 Penrhyn Road, LL29 8LG126 reviews · 126 on Google (4.8)0 in the last 90 days
- Beresford Adams Holywell Sales10 Tower Gardens, Holywell, CH8 7TG, CH8 7TG105 reviews · 45 on Google (4.7)3 in the last 90 days
- Beresford Adams Holywell (10 Tower Gardens)10 Tower Gardens, Holywell, CH8 7TG103 reviews · 43 on Google (4.7)1 in the last 90 days
- Beresford Adams Mold (The Cross)The Cross, CH7 1ER99 reviews · 99 on Google (4.6)1 in the last 90 days
- Beresford Adams Caernarfon29 Bridge Street, Caernarfon, LL55 1AB, LL55 1AB97 reviews · 37 on Google (4.6)3 in the last 90 days
- Beresford Adams Porthmadog (148 High Street)148 High Street, LL49 9NU79 reviews · 19 on Google (4.3)2 in the last 90 days
- Beresford Adams Holyhead7-9 Market Street, Holyhead, Gwynedd, LL65 1UL, LL65 1UL60 reviews · 0 on Google1 in the last 90 days
- Beresford Adams Holyhead (7-9 Market Street)7-9 Market Street, LL65 1UL23 reviews · 23 on Google (4.7)2 in the last 90 days
- Beresford Adams Porthmadog (148 High Street)148 High Street, LL49 9NU20 reviews · 20 on Google (4.2)1 in the last 90 days
- Beresford Adams Menai Bridge15 High Street, LL59 5EE17 reviews · 17 on Google (3.9)1 in the last 90 days
- Beresford Adams AbersochThe Harbour, LL53 7AP16 reviews · 16 on Google (4.9)1 in the last 90 days
- Beresford Adams Conwy (2 Lancaster Square)2 Lancaster Square, LL32 8HT9 reviews · 9 on Google (4.6)0 in the last 90 days
- Beresford Adams Rhyl20 Wellington Road, LL18 1BG4 reviews · 4 on Google (5.0)0 in the last 90 days
- Beresford Adams Ruthin33 Well Street, LL15 1AF1 reviews · 1 on Google (5.0)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Beresford Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Beresford Adams is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
Source: Best Estate Agent Guide 2027 results, as published.
Latest reviews from every Beresford Adams office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleThe staff made things very simple and less stressful. They were helpful and friendly, and went above and beyond for me.
Agent replied
Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott
5/5
GoogleRating only, no written review.
Agent replied
Thank you for the five-star rating. Kind regards, Donna.
5/5
GoogleLouise has been so helpful every step of the way during my move. Really supportive and always available if I needed help or had any questions. Thank you!!!
Agent replied
Thank you for your wonderful comments and 5* review! I will of course make sure your kind words are forwarded to our local team. King regards Donna.
5/5
GoogleHad a great experience with Beresford Adams renting my first property. The whole process was stress free- Mathew was very helpful. Would recommend to anyone
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation. Kind regards, Donna
5/5
GoogleA very welcoming and easy environment to help us through our purchase of our first home. Very accommodating with times for house viewings and mortgage appointments. Martin was tremendously helpful in achieving the best mortgage for us at the most affordable price. Thank you!!
Agent replied
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.
4/5
GoogleVery helpful
Agent replied
Thank you for your kind review!
5/5
GoogleMy son has recently taken out a mortgage with Nikita in Beresford Adams Mold and I can’t recommend her enough! Nothing was too much trouble for her and she really went above and beyond helping him through his process. I would highly recommend her, thank you Nikita
Agent replied
Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott
5/5
GoogleLouise and Beresford Adams as a company could not do enough for me as i rented a property for 6 months, i am very grateful to Louise for her help and advice as was my first time dealing with the company, i will definitely recommend her and Beresford Adams to friends family and other's .. thank you so much Louise , you really are a credit to the company ...
Agent replied
Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott
5/5
GoogleMatthew from Beresford Adams is always a pleasure to deal with. He's polite, professional and always very helpful.
Agent replied
Thanks for leaving a amazing 5* review and kind words accompanying it. Best wishes, Lucy
5/5
GoogleBrilliant from start to finish! Accepted an offer on Monday evening, exchanged Thursday!! No stress, constant updates and all round fantastic service. Wouldn't think twice to use again
Agent replied
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Scott.
5/5
GoogleThe Lettings Team led by Sophie are amazing. As a landlord it is of great comfort to me to know that my properties are in excellent hands. Their attention to detail is outstanding. Highly recommended!
Agent replied
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Scott.
5/5
GoogleI've recently completed on a property purchase through Beresford Adams. The service received from Katrina, Louise and above all Amy was outstanding. There is no doubt the entire process was speeded up thanks to their professionalism and constant liaising between the solicitors to keep things moving. I am exceptionally grateful to them for all the assistance they provided. I have no doubt that I will use their services again at some point in the future and would have no hesitation in recommending them as agents.
Agent replied
Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott
5/5
GoogleAll staff were very polite, helpful and went out of their way to help. Made the moving process very simple.
Agent replied
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
5/5
GoogleFantastic service from the Agency. The service provided by Amy was outstanding.
Agent replied
Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott
5/5
GoogleWe’re relocating to Anglesey and found a property for my dad through Beresford Adams in Bangor. The team have been amazing from start to finish and have really made it all a stress free experience. Would highly recommend
Agent replied
Thank you Abi for taking the time to leave such a kind review. Best wishes with the move. Kind regards, Mark
2/5
GoogleI purchased a property via this company what I hadn’t realised was that a person in the office was the owners best friend with a consequence, that it became a big problem to the extent I was phoned up regarding asbestos removal by the agent and asked to contribute this was done but on arrival after buying the asbestos had not been moved the sellars had not taken out the contents which left the property unaccessible for my removal team . The agents stated electric was certified and this did not happen on arrival the electric had no earth it’s been a nightmare and cost a lot to sort out, not helped by the agents concerned. Do not buy from this agency
Agent replied
We are sorry to hear of your dissatisfaction, you do not appear to have been a Customer of our Mold Branch, if you can get in contact we will look to investigate matters further.
5/5
GoogleBrilloant customer service from the whole team, in particular Sara was always on hand to answer any queries and really knew her stuff! We also used the mortgage services with Andrew, he helped obtain a new mortgage and saved us money on others too. We would highly recommend this branch and all their services!
Agent replied · 24 October 2024
Thank you Philippa for your 5* review. I'm pleased to hear that you would recommend the team in the future. All the best, Mike.
5/5
GoogleBrilloant customer service from the whole team, in particular Sara was always on hand to answer any queries and really knew her stuff! We also used the mortgage services with Andrew, he helped obtain a new mortgage and saved us money on others too. We would highly recommend this branch and all their services!
Agent replied · 23 October 2024
Thank you Philippa for your 5* review. I'm pleased to hear that you would recommend the team in the future. All the best, Mike.
1/5
GoogleAbsolutely disgusted with the service of this place. Had a viewing appointment booked and confirmed for Saturday and travelled 215 miles to view a property, only for no one to show up. Waited for almost an hour in the rain, not even so much as a courtesy call to let us know no one would be coming, and calls to their office phone went unanswered. Travelled a further 20 minutes to their Bangor office only to find them closed up early. Would give 0 stars if I could, expected some level of professionalism but have been left incredibly disappointed, out of pocket for 430 miles of fuel and extremely angry.
Agent replied
Hi Alice, Please contact us via review@countrywide.co.uk. with full details of your experience so that we can look into this matter further for you. Kind Regards, Scott (Customer Relations Team)
1/5
GoogleRating only, no written review.
Agent replied
Good afternoon, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy.
5/5
GoogleSophie you are amazing. Thank you so much for finding us a home..you definitely went the extra mile..thank you so much for your perseverance.
Agent replied
Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Beresford Adams
Which Beresford Adams office has the most reviews?
Chester (1-3) has the most, with 281 reviews rated 4.3 out of 5, followed by Prestatyn with 239.
Where are the Beresford Adams offices?
The 24 Beresford Adams offices, by town:
- Abersoch: The Harbour, Abersoch, Caernarfonshire, LL53 7AP
- Bangor (282 High Street): 282 High Street, Bangor, Gwynedd, LL57 1UL
- Bangor (282 High Street): 282 High Street, Bangor, LL57 1UL
- Caernarfon: 29 Bridge Street, Caernarfon, LL55 1AB, LL55 1AB
- Chester (1-3): 1-3, Friarsgate, Grosvenor Street, Chester, CH1 1XG
- Chester (3 Friarsgate): 3 Friarsgate, Grosvenor Street, Chester, Cheshire, CH1 1XG
- Colwyn Bay: 13 Penrhyn Road, Colwyn Bay, Conwy, LL29 8LG
- Conwy (18 Madoc Street): 18 Madoc Street, Llandudno, Conwy, LL30 2TL
- Conwy (2 Lancaster Square): 2 Lancaster Square, Conwy, LL32 8HT
- Conwy (22 Conway Road): 22 Conway Road, Colwyn Bay, Conwy, LL29 7HT
- Holyhead: 7-9 Market Street, Holyhead, Gwynedd, LL65 1UL, LL65 1UL
- Holyhead (7-9 Market Street): 7-9 Market Street, Holyhead, Gwynedd, LL65 1UL
- Holywell (10 Tower Gardens): 10 Tower Gardens, Holywell, CH8 7TG
- Holywell Sales: 10 Tower Gardens, Holywell, CH8 7TG, CH8 7TG
- Lettings: The Cross, Mold, CH7 1ER
- Menai Bridge: 15 High Street, Menai Bridge, Gwynedd, LL59 5EE
- Mold (The Cross): The Cross, Mold, Clwyd, CH7 1ER
- Porthmadog (148 High Street): 148 High Street, Porthmadog, LL49 9NU
- Porthmadog (148 High Street): 148 High Street, Porthmadog, Gwynedd, LL49 9NU
- Prestatyn: 96-97 High Street, Prestatyn, Clwyd, LL19 9AP
- Rhyl: 20 Wellington Road, Rhyl, Clwyd, LL18 1BG
- Ruthin: 33 Well Street, Ruthin, Clwyd, LL15 1AF
- Wrexham (53 Hope Street): 53 Hope Street, Wrexham, Wrecsam, LL11 1BE
- Wrexham (53 Hope Street): 53 Hope Street, Wrexham, LL11 1BE
Has Beresford Adams won any awards?
Yes. In The Trusted Agent 2026 awards, Clwyd won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.
