Trusted Agent profile · Clwyd, Gwynedd, Cheshire and more
Verified
★★★★★
2,199 reviews across 24 offices and 3 platforms
Beresford Adams has 24 offices, in Chester (two offices), Prestatyn, Conwy (three offices), Colwyn Bay, Bangor (two offices), Wrexham (two offices), Mold (two offices), Holywell (two offices), Caernarfon, Porthmadog (two offices), Holyhead (two offices), Menai Bridge, Abersoch, Rhyl and Ruthin (Clwyd, Gwynedd, Cheshire, Conwy, Wrecsam and Caernarfonshire). Together they have 2,199 reviews on three platforms, rated 4.6 out of 5 overall.
2,130
Reviews on Google
All 24 offices
6
Reviews on Facebook
All 24 offices
62
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Beresford Adams's 24 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat service with very friendly and informative staff especially Katrina. Nothing was too much trouble to Katrina she gave full support with our house sale and helped with a lot of issues in what was a very traumatic sale due to divorce. I have no hesitation in recommending Beresford Adams from start to finish excellent service.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently moved to Chester with the help of Beresford lettings - Richard was helpful and in particular Laura who went the extra mile for me with the move. Would recommend their services
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have recently used Beresford Adams to sell my house. Everyone I have dealt with have been amazing. Laura came out to value the house and was very knowledgeable and very professional. Emily has gone above and beyond all expectations, being in a difficult situation she has consistently kept me up to date with the progress of the sale, including securing a buyer within a week of going on the market. She also suggested having a cost of moving appointment. I met with Amie who was so helpful in explaining the costs involved with finding my next house, she talked through options available to me and seemed genuinely interested in getting me the best rates for my next house. Thank you all so much
Many thanks for your outstanding 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleFantastic experience renting my first house. Big thanks to the team especially Lauren, Matthew and Hannah!
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFriendly staff, very helpful
1/5
TrustpilotEnquired multiple times about a house
Enquired multiple times about a house, no call back, no reply to emails.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleRating only, no written review.
1/5
GoogleCalled on two occasions about 2 different properties. Noone ever got back to me :(
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleFound all the staff to be very helpful, espcially Rebecca Moreland who dealt with me most of the time.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleTracy and the team couldn’t have been more helpful letting my property. Despite some issues they were always able to find solutions.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI cannot reccomend Beresford Adams Llandudno highly enough. Tracy and Coreen were helpful and efficient every step of the way.
Hi Michelle, Great to read your wonder 5* review and experience! Best wishes, Scott @ Customer Relations.
5/5
GoogleI have been really happy with the service from the Lettings Department who found me a tenant almost immediately and were very professional. Would highly recommend.
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleJust recently rented our house out with Beresford Adams , from first contacting them to the tenants moving in , they have taken care of every detail, Also an added bonus of them being able to fully manage it , highly recommend The costs for this were very reasonable considering how much work they do , Thanks again
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleLetting staff have found tenants within a week or so. All of my expectations have been surpassed with their level of care, diligence, attention to detail, support and sharing of information.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleI have been impressed with the service provided by the letting team at Llandudno. They have been very knowledgeable, efficient, helpful and friendly. They listened to my requirements and were very quick in finding tenants for my property.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHave rented four houses in the past three years (we like to move around)! Tracy and Ilinka were by far the nicest and easiest people we've dealt with. Everything complted within a week. They deserve 6 stars.
Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleUnder serious pressure to move quickly, the team at Beresford Adams Llandudno could not have been more helpful. They enables us to get into the new property on time and made that transition smooth and uneventful. Many thanks for all the effort.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThanks so much to Tracy, Coreen, Ilinca, Lisa and the rest of the team at the Beresford Adams Llandudno office for all your help letting our bungalow recently. All went very smoothly, communication was excellent and so friendly, nothing was too much trouble and they assisted with any issues immediately.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleThey helped me find a suitable flat for my mother who is 97 and fiercely independent. It’s lovely and perfect for her. Service was great and very caring and attentive. Beautiful people!
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleTracy , Lisa and the team at Beresford Rentals Llandudno have been fantastic throughout. As a landlord nothing has been a issue for them to resolve for me if required . Great service really happy to have my property managed by them
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe team at Beresford Adams Llandudno have been excellent! Esme and I recently moved to a rental property in the area and all stages of the process were swift and hassel free. A big thank you to the team and special thanks to Tracy for making everything easy. Highly recommend.
Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleTracy and the letting agency were great to work with. They worked diligently, and made sure that our move and communication worked seamlessly. Tracy was very polite, punctual and showed us to various homes , ,eating to the one we are living now in now ! Thank you so much Tracy ! Highly recommend
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Beresford Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Beresford Adams is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Tell us what you need and up to 3 trusted local agents will be in touch.
Chester (1-3) has the most, with 281 reviews rated 4.3 out of 5, followed by Prestatyn with 241.
The 24 Beresford Adams offices, by town:
Yes. In The Trusted Agent 2026 awards, Clwyd won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.
