Trusted Agent profile · Clwyd, Gwynedd, Cheshire and more

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Beresford Adams reviews in Chester, Conwy, Prestatyn and 12 more

4.5

★★★★★ Excellent

2,053 reviews across 24 offices and 4 platforms

www.beresfordadams.co.uk/forsaleoffice/abersoch/9

Beresford Adams has 24 offices, in Chester (two offices), Conwy (three offices), Prestatyn, Bangor (two offices), Wrexham (two offices), Mold (two offices), Colwyn Bay, Holywell (two offices), Caernarfon, Porthmadog (two offices), Holyhead (two offices), Menai Bridge, Abersoch, Rhyl and Ruthin (Clwyd, Gwynedd, Cheshire, Wrecsam, Conwy and Caernarfonshire). Together they have 2,053 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

1,972

Reviews on Google

All 24 offices

Facebook logo

2.3 / 5

6

Reviews on Facebook

All 24 offices

The Trusted Agent logo

1.0 / 5

1

Reviews on The Trusted Agent

All 24 offices

Trustpilot logo

74

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Beresford Adams's 24 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Beresford Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Beresford Adams office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Me and my family have been looking for a house for a 2 months and thanks to Beresford Adam’s we found our first family home. Everyone we spoke with was so kind and helpful with everything, we couldn’t be happier. Would like to personally thank Jamie for taking the time to help with all our enquiries regarding our new home and huge thank you to everyone else we spoke with

Lucy · 25 January 2024 · Beresford Adams Colwyn Bay

Agent replied · 25 March 2024

Thank you for taking the time to share your experience and for your wonderful 5* review Lucy! Kind regards, Lucy, Customer Relations.

5/5

Google

After struggling against many barriers with other lettings agents due to the unique nature of my self-employment, I'd begun to lose hope of ever renting a property. This all changed this month thanks to Jamie at Beresford Adams who has been a genuine and sincere help in my journey to find a place to rent and indeed today got me an application with a landlord! It's not just finding a place, the level of help I've been provided by Jamie and everyone else at Beresford Adams is unparalleled and it's genuinely reinstated some of my faith in humanity. I would HIGHLY recommend, especially if you're self-employed!

Karn · 25 January 2024 · Beresford Adams Colwyn Bay

Agent replied · 25 March 2024

Thank you for your terrific recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We have a lovely experience with Beresford Adams. Letting Negotiator Jamie Moorhouse was very kind ,very accommodating, knowledgeable and very helpful. Jamie helping us what are the things we needed to do, explaining about the details of the requirements for letting. He keep in touch whenever something needed . Other staff in the office also very kind and helpful when Jamie was not around. Thumbs up to all the staff of Beresford Adams.

Wilma · 25 January 2024 · Beresford Adams Colwyn Bay

Agent replied · 25 March 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Absolutely incredible service from start to finish. The team have made my house move so much easier and responding to my emails in a timely manner. Laura especially deserves a mention, a credit to the team! Thank you once again!

Cole · 25 January 2024 · Beresford Adams Chester (3 Friarsgate)

Agent replied · 25 March 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

I have been dealing with Sam, Lisa and Georgina over the last few months. They have all been professional and helpful and I would definitely recommend.

Shaun · 22 January 2024 · Beresford Adams Prestatyn

Agent replied · 20 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Great and excellent service all through our search. The staff gave us an assurance and they were through with their words. Looking forward to more wonderful time with the team.

Damilola · 22 January 2024 · Beresford Adams Prestatyn

Agent replied · 20 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Excellent service

Ella · 14 January 2024 · Beresford Adams Conwy (18 Madoc Street)

Agent replied · 12 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

1/5

Google

Unprofessional behaviour! Terrible service! They haven’t got my deposit back for 1.5 months! The landlord approved on the day I moved out that the full amount of the deposit would be paid back, but the agency pretended that it was not! It is better to work with another company! Now I have to contact all of them a lot of times as they do nothing to change this situation!

Tatiana · 14 January 2024 · Beresford Adams Conwy (18 Madoc Street)

Agent replied · 12 June 2024

Hi Tatiana, I am sorry to read of your experience and as such I would ask you to contact us via review@countrywide.co.uk with full details so that we can pass your concerns on to the relevant Customer Care Team to look into for you. Kind regards, Scott @ Customer Care.

5/5

Google

Beresford Adams recently handled the rental of our property and swiftly found us new tenants. The team’s management of the whole process was extremely efficient and professional. We would highly recommend them to prospective landlords. Phil and Mag Thompson

Margaret · 14 January 2024 · Beresford Adams Conwy (18 Madoc Street)

Agent replied · 12 June 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Ffion was excellent in handling our new tenancy agreement. From start right to the hand over of the property she was always on time with requirements and professional in her manner. Without her, I would not be in the position I am in now. Thank you.

Karl · 14 January 2024 · Beresford Adams Conwy (18 Madoc Street)

Agent replied · 12 June 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Ffion Williams from Beresford Adams Letting was very helpful in helping us secure our rented property. She helped with the paperwork relating to insurance, utilities and references , gave sound advise to ensure we were the tenants of choice and followed through on some remedial work before we moved into the property also ensuring regular communications throughout the process.

Brian · 14 January 2024 · Beresford Adams Conwy (18 Madoc Street)

Agent replied · 12 June 2024

Thank you for your fantastic 5* review and your kind words. Kind regards, Lucy, Customer Relations.

5/5

Google

Since we are now based in the South East, Beresford Adams worked with us to make sure we could get all testing and certificates completed without us having to do any more than organise the various engineers to collect and drop the keys off at the office. They were also very helpful and quick to find us a new buyer when our initial one dropped out at the very last minute.

Rish · 14 January 2024 · Beresford Adams Bangor (282 High Street)

Agent replied · 12 June 2024

Hello Rish, Wonderful to read your kind review and thank you for your 5*!

5/5

Google

My partner and I recently rented a new place. We were so lucky to get to work with Bryn Griffith. He was so attentive, easy to communicate with and just simply kind! When we went to Bereford Adams we were already quite desperate we won't find a place. Every agent we met until this point was almost uninterested in what we were looking for. Bryn was the first one who actually listened and even when one of the landlords didnt choose us, he came with another suggestion for a property that suited us perfectly! Thanks, Bryn! Hopefully will have the chance to work with you again in the future!

Stela · 14 January 2024 · Beresford Adams Chester (1-3)

Agent replied · 12 June 2024

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Super smooth renting application process, Jamie was a huge help. Definitely recommend 👍🏻 …

Riike · 30 December 2023 · Beresford Adams Conwy (22 Conway Road)

Agent replied · 26 August 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Jamie Moorhouse is wonderful and very helpful for us in getting the house and the process took very fast without any delay...Me and my husband we're happy with service provided.... I wish him all the best...!!!Thank you so much Beresford Adams

Syamala · 30 December 2023 · Beresford Adams Conwy (22 Conway Road)

Agent replied · 26 August 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Zoe and the team went above and beyond to help push through my house purchase saga. Excellent communication all through the process. Highly recommended!

Jeremy · 30 December 2023 · Beresford Adams Conwy (22 Conway Road)

Agent replied · 26 August 2024

Many thanks for your outstanding 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Would like to thank Zoe and her team for all their help in selling our house.We had used another local agent,(without success)but the team at Colwyn Bay had a buyer within weeks. Many thanks.

Robert · 30 December 2023 · Beresford Adams Conwy (22 Conway Road)

Agent replied · 26 August 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

amazing and such friendly staff! Helped get us into our home so quick whilst still meeting our needs and wants :)

Emily · 26 December 2023 · Beresford Adams Prestatyn

Agent replied · 31 December 2023

Hello Emily, Wonderful to read your kind review and thank you for your 5*!

5/5

Google

Rating only, no written review.

Ali · 26 December 2023 · Beresford Adams Colwyn Bay

Agent replied · 25 March 2024

Thank you Ali!

5/5

Google

Super smooth renting application process, Jamie was a huge help. Definitely recommend 👍🏻 …

Riike · 26 December 2023 · Beresford Adams Colwyn Bay

Agent replied · 25 March 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Jamie Moorhouse is wonderful and very helpful for us in getting the house and the process took very fast without any delay...Me and my husband we're happy with service provided.... I wish him all the best...!!!Thank you so much Beresford Adams

Syamala · 26 December 2023 · Beresford Adams Colwyn Bay

Agent replied · 25 March 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Zoe and the team went above and beyond to help push through my house purchase saga. Excellent communication all through the process. Highly recommended!

Jeremy · 26 December 2023 · Beresford Adams Colwyn Bay

Agent replied · 25 March 2024

Many thanks for your outstanding 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Would like to thank Zoe and her team for all their help in selling our house.We had used another local agent,(without success)but the team at Colwyn Bay had a buyer within weeks. Many thanks.

Robert · 26 December 2023 · Beresford Adams Colwyn Bay

Agent replied · 25 March 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Beresford Adams

Which Beresford Adams office has the most reviews?

Chester (1-3) has the most, with 244 reviews rated 4.2 out of 5, followed by Chester (3 Friarsgate) with 235.

Where are the Beresford Adams offices?

The 24 Beresford Adams offices, by town:

Has Beresford Adams won any awards?

Yes. In The Trusted Agent 2026 awards: Beresford Adams, Clwyd won Trusted Agent.

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