Beresford Adams reviews in Chester, Conwy, Prestatyn and 12 more

★★★★★ 5/5

Google

Thanks to Georgina and the team for their prompt support in helping us to find a property, and move in quickly.

Michael · 1 December 2023 · Beresford Adams Prestatyn

★★★★★ 5/5

Google

The service received from Sam and the team at Beresford Adams Prestatyn is excellent, they are very professional , efficient and friendly.

Ann · 1 December 2023 · Beresford Adams Prestatyn

★★★★★ 5/5

Google

Fantastic service from Georgina. Very helpful and knowledgeable. Nothing was too much trouble and would recommend their services to everyone.

Shaun · 1 December 2023 · Beresford Adams Prestatyn

★★★★★ 5/5

Google

I've been letting with Beresford Adams Prestatyn for over 6 years now and they are great, friendly and helpful and Lisa has been great with our most recent move, going above and beyond what we expected. Would recommend.

Michael · 1 December 2023 · Beresford Adams Prestatyn

★★★★★ 5/5

Google

Fantastic service. They sorted the rental of my property so quickly and completely took the stress out of it for me. I was kept updated at every stage which I really appreciated. Can’t recommend them enough!

Sian · 1 December 2023 · Beresford Adams Prestatyn

★★★★★ 5/5

Google

A very good and quick service from start to finish. From viewing the house to moving in took only a couple of weeks and only the leaving tennant and my schedule slowed that down. My agent Lisa was always reachable and quick to respond with information. Overall excellent from all the team in Prestatyn branch.

Ian · 1 December 2023 · Beresford Adams Prestatyn

★★★★★ 5/5

Google

The Prestatyn Lettings Team (Sam, Georgina and Lisa) are fantastic. They are very professional and helpful. Nothing is too much trouble. Once they have been contacted, they take full control, organizing everything so you don't have to worry about a single thing. A totally stress free experience. Would definitely recommend this office and will certainly use them in the future.

Michelle · 1 December 2023 · Beresford Adams Prestatyn

★★★★★ 5/5

Google

Beresford Adams lettings team and in very particular the lovely lovely Lisa have made my rental journey much easier than I imagined. Lisa has been so helpful, kind and caring in sorting out my new little home. She has been there for any questions I have had and made the move as smooth as, possible. Thank you so very much Lisa x

Angela · 1 December 2023 · Beresford Adams Prestatyn

★★★★★ 5/5

Google

Beresford Adams sales teams were fantastic, the whole team were very helpful. Geraldine was brilliant, keeping me updated with the sales process. Jacqueline was very helpful on the viewing.

Nihad · 30 November 2023 · Beresford Adams Conwy (18 Madoc Street)

★★★★★ 1/5

Google

I found Beresford Adams not disability or elderly people friendly. Firstly from the start of trying to sell my family home they asked really silly questions and didn't seem to grasp the reality of my situation, they even showed people around the house that couldn't get a mortgage for a "doer upper", basically wasting everyone's time. I needed to move to a ground floor flat for easier accessibility due to deteriorating health and being fully reliant on a walker to get around. I'm an elderly disabled pensioner with chronic back pain on strong pain medications. Some of their requests were particularly buyer focused. The buyer wanted to move the sale along to "move in" on a specific date. We did everything we could to accommodate. Although I couldn't do any of the physical work myself , I managed to organise to the best of my ability on a limited budget. The buyer wanted the property empty by a certain date, which we agreed to. But this simple request was repeatedly asked numberous times in a rude way, as if we were incapable of understanding. As agreed the house was empty by the agreed date. The keys were then given over to the buyer. But as the sale went through on a Thursday. I explained due to financial constraints the skip wasn't actually mine, it had a road permit and was being collected by the skip hire company the following Tuesday. It was in fact my friend's skip, they'd agreed to fund the skip on the basis they could fill it themselves over the weekend before it got collected. To make use of the £400 + they'd paid to help me out. As I couldn't afford all the outgoing costs in one go (the proceeds of a sale don't clear straight away). Therefore on the Thursday the skip had been covered by a large carpet and X4 neatly placed weights , to make sure it was sufficiently weighed done for privacy and to protect against the elements. On a public road, with a permit. It was of no concern or nuisance to the buyer. I'd done everything that the buyer and Beresford had requested. Even though I'd done everything agreed. By Saturday the new owner took it upon himself to remove the cover of the skip and fly tip carpets, wallpaper, plaster board etc. into it. This had not been agreed with the solicitor or estate agents! Upon visiting the skip on the Saturday it was obvious that it had been a bad idea to trust in the process. That skip shouldn't have been there one minute after handing the key over. As even after explaining to Beresford Adams that "Fly tipping" is illegal, and I obviously wasn't physically able to remove any heavy items myself. Only then some items above the cover were removed but all the contents below the cover remained (sodden with rain water and the weights had been lost). I've honestly never felt so let down by human kind. I did everything within my capabilities to keep to my side of the agreement but I don't think Beresford did much to reinforce common decency and the law. They were more interested in their profit margins than the mental turmoil caused to their clients. Honestly, this whole process was not easy. If you are elderly or disabled I'd suggest going the auction route, save up first and invest in a skip with a cover!. As you can't trust any of them, they just want the sale and don't care about anything or anyone else.

DJ · 30 November 2023 · Beresford Adams Conwy (22 Conway Road)

★★★★★ 5/5

Google

I have sold 2 houses with Beresford Adam’s with the latest being in August 2023. I also bought a property via them in August 2023. I can 100% recommend Zoe, Carys and the team in Colwyn Bay. They helped me throughout the sale and the purchase of my new home even when I felt things weren’t moving they were on the case before I had to say anything. We all know sell and buying houses can be stressful but they certainly took the stress away especially as I had other stresses in my life at that time too!

Nia · 30 November 2023 · Beresford Adams Conwy (22 Conway Road)

★★★★★ 5/5

Google

Beresford Adams letting team was very helpful with both myself and mum when we were trying to find and rent a flat for mum. Jamie, who guided us through every step of the process, ensured that mum was able to move into the flat of choice with a very quick turnaround leaving mum very happy and now settled into her new home.

Zara · 30 November 2023 · Beresford Adams Conwy (22 Conway Road)

★★★★★ 5/5

Google

Nothing is too much for this team. Lisa in particular goes over and above - but from the moment I first spoke to the team I felt in safe hands and supported as I moved from England to Wales. Whether it’s a rental or buying a house you are in safe hands with Team Prestatyn

Matthew · 27 November 2023 · Beresford Adams Prestatyn

★★★★★ 1/5

Google

I found Beresford Adams not disability or elderly people friendly. Firstly from the start of trying to sell my family home they asked really silly questions and didn't seem to grasp the reality of my situation, they even showed people around the house that couldn't get a mortgage for a "doer upper", basically wasting everyone's time. I needed to move to a ground floor flat for easier accessibility due to deteriorating health and being fully reliant on a walker to get around. I'm an elderly disabled pensioner with chronic back pain on strong pain medications. Some of their requests were particularly buyer focused. The buyer wanted to move the sale along to "move in" on a specific date. We did everything we could to accommodate. Although I couldn't do any of the physical work myself , I managed to organise to the best of my ability on a limited budget. The buyer wanted the property empty by a certain date, which we agreed to. But this simple request was repeatedly asked numberous times in a rude way, as if we were incapable of understanding. As agreed the house was empty by the agreed date. The keys were then given over to the buyer. But as the sale went through on a Thursday. I explained due to financial constraints the skip wasn't actually mine, it had a road permit and was being collected by the skip hire company the following Tuesday. It was in fact my friend's skip, they'd agreed to fund the skip on the basis they could fill it themselves over the weekend before it got collected. To make use of the £400 + they'd paid to help me out. As I couldn't afford all the outgoing costs in one go (the proceeds of a sale don't clear straight away). Therefore on the Thursday the skip had been covered by a large carpet and X4 neatly placed weights , to make sure it was sufficiently weighed done for privacy and to protect against the elements. On a public road, with a permit. It was of no concern or nuisance to the buyer. I'd done everything that the buyer and Beresford had requested. Even though I'd done everything agreed. By Saturday the new owner took it upon himself to remove the cover of the skip and fly tip carpets, wallpaper, plaster board etc. into it. This had not been agreed with the solicitor or estate agents! Upon visiting the skip on the Saturday it was obvious that it had been a bad idea to trust in the process. That skip shouldn't have been there one minute after handing the key over. As even after explaining to Beresford Adams that "Fly tipping" is illegal, and I obviously wasn't physically able to remove any heavy items myself. Only then some items above the cover were removed but all the contents below the cover remained (sodden with rain water and the weights had been lost). I've honestly never felt so let down by human kind. I did everything within my capabilities to keep to my side of the agreement but I don't think Beresford did much to reinforce common decency and the law. They were more interested in their profit margins than the mental turmoil caused to their clients. Honestly, this whole process was not easy. If you are elderly or disabled I'd suggest going the auction route, save up first and invest in a skip with a cover!. As you can't trust any of them, they just want the sale and don't care about anything or anyone else.

DJ · 26 November 2023 · Beresford Adams Colwyn Bay

★★★★★ 5/5

Google

I have sold 2 houses with Beresford Adam’s with the latest being in August 2023. I also bought a property via them in August 2023. I can 100% recommend Zoe, Carys and the team in Colwyn Bay. They helped me throughout the sale and the purchase of my new home even when I felt things weren’t moving they were on the case before I had to say anything. We all know sell and buying houses can be stressful but they certainly took the stress away especially as I had other stresses in my life at that time too!

Nia · 26 November 2023 · Beresford Adams Colwyn Bay

★★★★★ 5/5

Google

The Prestatyn Lettings Team (Sam, Georgina and Lisa) are fantastic. They are very professional and helpful. Nothing is too much trouble. Once they have been contacted, they take full control, organizing everything so you don't have to worry about a single thing. A totally stress free experience. Would definitely recommend this office and will certainly use them in the future.

M · 23 November 2023 · Beresford Adams Prestatyn

★★★★★ 5/5

Google

They are simply the best, i got a house to rent in less than 3 weeks. I'm really pleased with their service.

Tosin · 20 November 2023 · Beresford Adams Wrexham (53 Hope Street)

★★★★★ 5/5

Google

Excellent very friendly, caring and professional staff a pleasure to do business with.

Eric · 15 November 2023 · Beresford Adams Conwy (18 Madoc Street)

★★★★★ 5/5

Google

Ffion Williams has been very helpful with helping me get the property, always happy to help with any questions needed.

Jessica · 15 November 2023 · Beresford Adams Conwy (18 Madoc Street)

★★★★★ 5/5

Google

Highly recommend the lettings department, Ffion Williams who delt with my rental I was going for was amazing, communication was spot on, she worked fast and efficiently and is a friendly and professional person, thank you for keeping things stress free Ffion 👏 …

Lisa · 15 November 2023 · Beresford Adams Conwy (18 Madoc Street)

★★★★★ 5/5

Google

Helped by Ffion in the Llandudno branch, it took us less than two weeks to move in after our viewing. She helped us out of a sticky situation and we couldn't be happier with the new place. Thank you!

Galvanite · 15 November 2023 · Beresford Adams Conwy (18 Madoc Street)

★★★★★ 5/5

Google

Ffion has been there every step of the way, helping us achieve a quick turn around - from viewing to keys in hand within a week! Couldn’t ask for a better service

Danielle · 15 November 2023 · Beresford Adams Conwy (18 Madoc Street)

★★★★★ 5/5

Google

We had an excellent service and correspondence from Beresford Adams. Ffion Williams also helped making the process so easy and streamlined. We can’t recommend Beresford Adams enough.

Katie-May · 15 November 2023 · Beresford Adams Conwy (18 Madoc Street)

★★★★★ 5/5

Google

Upon my first enquiry to Beresford Adams to attend a viewing for a rental property I was pleasantly surprised by the informative details given about the property by Ffion her attention to detail at enquiry stage was fantastic. We visited various viewings with Ffion and every time we met she was friendly and professional. Ffion went above and beyond kept in constant communication and called us when new properties came out on the market to talk through the suitabilities based on our requirements. If you’re in search for a rental property in the area get in touch with Ffion she’s extremely informative and makes what can be a very stressful time an easy relaxed process. Thanks Ffion

Dee · 15 November 2023 · Beresford Adams Conwy (18 Madoc Street)