Trusted Agent profile · Clwyd, Gwynedd, Cheshire and more

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Beresford Adams reviews in Chester, Prestatyn, Wrexham and 10 more

4.6

★★★★★ Excellent

1,026 reviews across 13 offices and 2 platforms

www.beresfordadams.co.uk/forsaleoffice/abersoch/9

Beresford Adams has 13 offices, in Chester, Prestatyn, Wrexham, Bangor, Colwyn Bay, Mold, Holyhead, Menai Bridge, Porthmadog, Abersoch, Conwy, Rhyl and Ruthin (Clwyd, Gwynedd, Cheshire, Wrecsam, Conwy and Caernarfonshire). Together they have 1,026 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

1,025

Reviews on Google

All 13 offices

View Agents logo

1.0 / 5

1

Reviews on View Agents

All 13 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Beresford Adams's 13 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Beresford Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Beresford Adams office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Poor experience with this estate agents, would not recommed. The pictures used for the property did not show the full property even though we paid for this service. Floor plans where poor. I could go on but just avoid this estate agents. (1 Star review)

Jones · 29 July 2019 · Beresford Adams Wrexham

Agent replied

Thank you for leaving us your feedback. I am sorry that you have not had the typical high-level of service and marketing quality that we would have expect on this occasion. If you would like to discuss further, or provide further feedback, please e-mail us at review@countrywide.co.uk. Kind regards, Scott

5/5

Google

I`ve just rented my flat out with Beresford Adams and it couldn`t have been easier. Many thanks to everyone at Beresford Adams but especially Liz and Vicky in Wrexham and, Kimberley, Debra and Patricia in Llandudno.

Rob · 29 July 2019 · Beresford Adams Wrexham

Agent replied

Hi Rob Thank you for leaving this review. I am delighted that Liz, Vicky, Kimberley, Debra and Patricia made sure that renting out your property ran so smoothly! Kind regards, Chris

5/5

Google

I can not thank Leanne from Beresford and Adams enough for all the hard work she has done for the sale of my house and the purchase of my new house, she has gone the extra mile every day and put in 110%. She has been truly amazing. I would recommend Beresford and Adams to anyone who is wanting to sell their house. Best estate agents in wrexham.

Louise · 29 July 2019 · Beresford Adams Wrexham

Agent replied

Thank you Louise for your excellent 5* review of Leanne and the team at Beresford Adams in Wrexham. It is fantastic to read that you felt Leanne in particular went above and beyond to help you purchase your new home and that you found the customer service provided 'truly amazing'. Thank you for your kind words and wonderful recommendation. Best wishes in your new home, Scott.

1/5

Google

the worst service ever!! they are an absolute shambles , i was not only a tenant with them but i am also a landlord and i will never ever use them again in my life, the way i have been treated and spoken to is the worst i have ever experienced. on check in they fail to list all the issues with the property but then on check out list them and try and blame the tenant. they add money to repairs and they basically do nothing for their money. i am sorry to say this is the worst agency i have ever dealt with in my life! i have used others and they are far better, i would avoid like the plague

Ian · 29 July 2019 · Beresford Adams Wrexham

Agent replied

Hello Ian Thank you for the review. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk Kind regards, Chris

5/5

Google

highly recommend this estate agents the staff I dealt with louise and carla are very helpful and very friendly, the whole application process was easy and stress free. without a doubt I would use beresford adams in the future, Thankyou very much for your help and support

Andy · 29 July 2019 · Beresford Adams Wrexham

Agent replied

Many thanks for your great 5* review and recommendation. Best wishes, Tracey.

5/5

Google

Excellent service. My property sold within a week of going on the market for more than we had hoped to achieve. The sale had a few problems, all of which were beyond the control of Beresford Adams. Leanne and Liz in particular were incredibly helpful, communicative and friendly. They really couldn't have done any more.

Adam · 29 July 2019 · Beresford Adams Wrexham

Agent replied

Congratulations on the quick sale of your property. We know that the process of selling property can be stressful. It's great to see that the personal and straightforward approach taken by Leanne, Liz and the entire team at the Wrexham branch of Beresford Adams made it a success. Best wishes, Sarah.

5/5

Google

Louise was fantastic helping me through the process. I would highly recommend to anyone. She sorted everything out and went through everything with me, she couldn’t have been more helpful.

Pauline · 29 July 2019 · Beresford Adams Wrexham

Agent replied

Thank you Pauline for your wonderful 5* review and I am really pleased that based on your experience you would have no hesitation in recommending our team. Kind regards, Scott.

5/5

Google

Excellent service from a friendly team! Cannot thank the team at Beresford Adams enough for all of their hard work and really going that extra mile. I previously had my property for sale with another local agent and we had no interest for months... we marketed our house with Beresford Adams and had viewings straight away and sold within 2 weeks. Cannot recommend them enough to anyone looking for an Estate Agent!

Laura · 29 July 2019 · Beresford Adams Wrexham

Agent replied

Hi Laura, thanks for your great 5* review and recommendation. I'm delight that you felt the team at Beresford Adams went that extra mile and sold your property quickly for you. Best wishes, Tracey.

5/5

Google

Beresford Adams manage my property in Wrexham, always found them to be highly professional, helpful and friendly to deal with. They make the letting process really easy and stress free. Would definitely recommend.

A · 29 July 2019 · Beresford Adams Wrexham

Agent replied

Thank you for your 5* review and recommendation of our Lettings team at Beresford Adams, Wrexham. Kind regards, Scott.

5/5

Google

Really helpful service from the lettings team at Beresford Adams, I was on with another agent under a fully managed service, but yet was doing all of the management myself, even sat the rent smart wales licencing exam. The team were very honest and tailor made a management package to suit my needs. Would highly recommend to anyone wanting a professional and honest service.

Tommy · 29 July 2019 · Beresford Adams Wrexham

Agent replied

Thank you Tommy for your wonderful 5* review. I am really pleased to see that you would recommend our lettings team to anyone wanting a professional and honest service. Kind regards and best wishes, Scott.

5/5

Google

We decided to downsize and sell our house, we put it on the market with another estate agent in Wrexham initially but had no viewings, the staff at this estate agency were very good it must be said but we had put a deposit on an apartment and needed to sell quickly. We were panicking and after discussion used another two estate agent, one being from Chester who was recommended to us and the other being Beresford Adams (Wrexham). Over the next year we only had two (2) viewings from both the other estate agents and sixteen from Beresford Adams Wrexham, needless to say they were the estate agent to sell the house, if you do not get viewing you will not sell, its that simple. The staff worked beyond our expectation with constant communication and increasing their advertising through their postal service to interested parties. This is where we found our initial couple who wanted to buy the property, unfortunately they were let down on the sale of their property twice, they are broken hearted with brexit being named as the main reason. Beresford Adams staff found the present buyers by persuading them to visit our house even though they did not pick it out in the office. This was purely because they took the time to ensure at least two staff members visited our property to ensure they knew what they were selling, this was the main reason for success together with their teamwork. If you want hard working staff, teamwork and a sale, don't go elsewhere before checking them out, we could not speak more highly of them all.

Carol · 29 July 2019 · Beresford Adams Wrexham

Agent replied

Thank you Carol for your great and detailed 5* review! I will of course make sure our local team are made aware of your kind comments. Best wishes, Scott

5/5

Google

Great service. Louise was lovely from the viewing to signing the contracts. She was helpful and approachable. I am very happy to be letting a flat through the company. Highly recommend!

Jedhev · 29 July 2019 · Beresford Adams Wrexham

Agent replied

Thank you for your brilliant 5* review and recommendation! I will of course make sure your kind words about Louise and the team are passed onward. Kind regards, Scott

5/5

Google

Brilliant service! Louise is amazing, helpful and efficient. She provided constant support during entire process, always happy to help. Thank you, Louise!

Ioana · 29 July 2019 · Beresford Adams Wrexham

Agent replied

Ioana, thank you for your review and 5* rating, it is very much appreciated. Kind regards, Mark

5/5

Google

Efficient and keen to help us in our property search. Nathan is particularly approachable, friendly and goes out of his way to give advice and guidance - especially helpful as we don't know the area!

Katy · 29 July 2019 · Beresford Adams Wrexham

Agent replied

Thank you Katy for your 5* review and kind comments. It's good to know that Nathan and the team provided you with efficient service. All the best, Mike.

5/5

Google

Can't thank you enough for making everything run so smoothly. As a first time buyer I was clueless and Rebecca made the experience easy and completely stress free. Thanks so much, I can't recommend this lovely woman enough!

Indigo · 29 July 2019 · Beresford Adams Wrexham

Agent replied

Thank you for your 5* review! I will, of course, make sure your kind words are made known to our local team and Regional Director. Kind regards, Scott

5/5

Google

I have experienced an excellent standard of customer service from Beresford Adams in Wrexham. My property had been on the market with another agent for over a year and had very little interest and had not generated a sale. I found them on the a website that said that they were the most successful agent in the area and "average sales are within 8 weeks of being on the market". Beresford Adams have most definitely lived up to that review. They produced a fantastic sales broacher, I wasn't happy with the original photos but they amended them to what I wanted with no problem at all. As I was originally listed with another agent the people who made an offer had first viewed the property with the other agent. Beresford Adams referred them back to the original agent which meant I didn't have to pay double the agent fees and they sadly would not be getting paid all. I was pleasantly surprised by their honesty and integrity as I was even unaware I legally could have been eligible to pay both agents. Even though I wont be paying them the fee's they have still been extremely helpful with my sale and have given me information on what to do next and nothing is too much trouble. I have dealt with both Nathan and Leanne, who are both very helpful, enthusiast and when I call I feel like they offer a personal service. What I like about Beresford Adams Wrexham is that it's a vibrant & energetic agency agency who are proactive in working with the client to meet their needs to generate a sale. What I love about Beresford Adams Wrexham is that they won't compromise the integrity and honesty of their service just to make some money. Thank You all.

Natalie · 29 July 2019 · Beresford Adams Wrexham

Agent replied

Natalie thank you so much for your glowing 5* review. It gives me great pleasure to read how professional and helpful our Beresford Adams branch were. I will of course pass on your fantastic review to the Wrexham team. Best wishes, Lucy

1/5

Google

Rating only, no written review.

Gillian · 28 July 2019 · Beresford Adams Bangor

Agent replied

Hello Gillian, I am sorry to see that our team got this rating, but i would like to thank you for the time taken to rate. If you would like to discuss your dissatisfaction in detail then please send us an email at review@countrywide.co.uk. Kind regards, Sarah.

5/5

Google

Rating only, no written review.

Connor · 28 July 2019 · Beresford Adams Bangor

Agent replied

Hi Connor, thank you for leaving this excellent 5 star rating for our dedicated Beresford Adams team in Bangor, it is much appreciated. Kind regards, Emma.

5/5

Google

Rating only, no written review.

Sian · 28 July 2019 · Beresford Adams Bangor

Agent replied

Thank you for rating our team with 5 stars. Best wishes, Emma.

1/5

Google

When renting a house, nobody told you about the house is for sale. They rented a house where I lived with my children and my partner for 6 months when they had another house for us 0 emails, 0 suggestions as if we were not. Now that we have …

Paulina · 28 July 2019 · Beresford Adams Bangor

Agent replied

Good Morning, We are deeply sorry to hear this. Please be assured that the health , safety and happiness of our customers is extremely important and it is imperative that 5* service and communication is provided at all times. I would like to assure you that all feedback is taken very seriously and thank you for bringing these issues to our attention . If you would like this matter to be investigated further, please send more details to customercare@countrywide.co.uk and this will be looked into further. Thank you again for taking the time to leave this feedback. Kind regards, Regan

1/5

Google

Dreadful estate agency, poor customer service, and back covering when they get it wrong. We were in a rented property and they were instructed by the landlord to carry out the handover, report, and photographs. Prior to and at the handover …

Cara · 28 July 2019 · Beresford Adams Bangor

Agent replied

Hi Cara, I am disappointed to read about the service you have received. Please be assured all feedback is taken extremely seriously and will be passed onto the relevant people to highlight and look into any failings in service. Please could you provide the details to the customer care team who will look into this for you customercare@countrywide.co.uk. Many Thanks. Regan.

5/5

Google

All staff were consistently pleasant and efficient. Service good. Thanks.

D · 28 July 2019 · Beresford Adams Bangor

Agent replied

Thank you for this great review. I will share this with the branch team. Best wishes, Sarah

5/5

Google

Matthew was nothing but helpful in the viewing and the whole moving process also!

Arthur · 28 July 2019 · Beresford Adams Bangor

Agent replied

Thank you for your great 5* review and kind words. Kind regards, Scott

5/5

Google

Martin made the entire property purchase process stress-free with brilliant advice and straight forward explanations for everything. I’ll go back to Martin for my next purchase and would recommend everyone to do the same! Nothing was too much trouble, excellent customer service and professionalism. Thank you

Lauren · 28 July 2019 · Beresford Adams Bangor

Agent replied

Hi Lauren, many thanks for your glowing 5* review based on your experience with Martin and the team at Beresford Adams. I am delighted that their professional and supportive expertise provided a stress free purchase process for you.Hope you are settled into your new home. Best wishes, Tracey.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Beresford Adams

Which Beresford Adams office has the most reviews?

Chester has the most, with 228 reviews rated 4.5 out of 5, followed by Prestatyn with 200.

Where are the Beresford Adams offices?

The 13 Beresford Adams offices, by town:

  • Abersoch: The Harbour, Abersoch, Caernarfonshire, LL53 7AP
  • Bangor: 282 High Street, Bangor, Gwynedd, LL57 1UL
  • Chester: 3 Friarsgate, Grosvenor Street, Chester, Cheshire, CH1 1XG
  • Colwyn Bay: 13 Penrhyn Road, Colwyn Bay, Conwy, LL29 8LG
  • Conwy: 2 Lancaster Square, Conwy, LL32 8HT
  • Holyhead: 7-9 Market Street, Holyhead, Gwynedd, LL65 1UL
  • Menai Bridge: 15 High Street, Menai Bridge, Gwynedd, LL59 5EE
  • Mold: The Cross, Mold, Clwyd, CH7 1ER
  • Porthmadog: 148 High Street, Porthmadog, Gwynedd, LL49 9NU
  • Prestatyn: 96-97 High Street, Prestatyn, Clwyd, LL19 9AP
  • Rhyl: 20 Wellington Road, Rhyl, Clwyd, LL18 1BG
  • Ruthin: 33 Well Street, Ruthin, Clwyd, LL15 1AF
  • Wrexham: 53 Hope Street, Wrexham, Wrecsam, LL11 1BE
Has Beresford Adams won any awards?

Yes. In The Trusted Agent 2026 awards: Beresford Adams, Clwyd won Trusted Agent.

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