5/5
Cherry-Lee provided a free, efficient and friendly valuation on our home for insurance purposes.
Agent replied Β· 15 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
Trusted Agent profile Β· Clwyd, Gwynedd, Cheshire and more
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2,087 reviews across 24 offices and 4 platforms
Beresford Adams has 24 offices, in Chester (two offices), Prestatyn, Conwy (three offices), Bangor (two offices), Wrexham (two offices), Mold (two offices), Colwyn Bay, Holywell (two offices), Caernarfon, Porthmadog (two offices), Holyhead (two offices), Menai Bridge, Abersoch, Rhyl and Ruthin (Clwyd, Gwynedd, Cheshire, Wrecsam, Conwy and Caernarfonshire). Together they have 2,087 reviews on four platforms, rated 4.5 out of 5 overall.
2,018
Reviews on Google
All 24 offices
6
Reviews on Facebook
All 24 offices
1
Reviews on The Trusted Agent
All 24 offices
62
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Beresford Adams's 24 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Beresford Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Cherry-Lee provided a free, efficient and friendly valuation on our home for insurance purposes.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
Beresford Adams have been most efficient in selling my property. The whole process was done in a friendly manner and with a refreshing attention to detail. Sian and Bethan were patient, understanding and considerate, particularly when the process was moving slowly. The whole team were outstanding. I highly recommend Beresford Adams.
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
Excellent service from the team.
Thank you for taking the time to leave us this amazing 5* review Andrew Owen. Kind regards Lucy, Customer Relations.
5/5
We have just rented our property out. Hannah has looked after us every step of the way. She kept us well informed, been there for us to answer any questions, and our house welcomed new tenants in, within weeks of going on the market.
Thanks for the wonderful 5* review Jane! Best wishes, Lucy, Customer Relations.
5/5
Friendly staff, very helpful
5/5
Fast, efficient service, all with a lovely smile. π β¦
matthew Barnard thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
Absolutely delighted with the warm, helpful and professional service we received from the lettings staff at Beresford Adams. Special mention to Coreen, Annabelle & Ffion, very grateful for their help and patience. Highly recommended π β¦
Thank you for taking the time to leave us this amazing 5* review and recommendation Barbara Davies. Kind regards Lucy, Customer Relations.
5/5
Thank you to Ffion for helping us move into our lovely rental property in North Wales. Ffion was friendly and professional throughout the process and always responded to our queries. Thank you to other staff who we also spoke to on the phone who were also friendly in passing on any queries.
Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
5/5
This is the first time I've applied for renting a house, and I genuinely had no idea where to begin. The day Ffion first contacted me to the day she handed us the keys, she was there for us every single step of the way. There were days where I would ring, text, email per atleast ten times and she always reassured me and helped me out with any of the problems along the way. If it wasn't for Ffion I don't think we'd be moving into our first real house! Thank you so much!
Morgan Hadley thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
Amazing!
Well what can I say - if I could rate the Porthmadog 11 out of ten I would. My Mum sold her house in August last year but due to problems which had nothing to do with the estate agents, didnβt move until March this year. It was an extremely stressful time for us all but Claire, Steve, Helen and Hannah went above and beyond with their service. Such kind and thoughtful people throughout the whole period and I cannot thank them enough and would highly recommend them to anyone selling or buying a house. If only more businesses provided such a wonderful service!
5/5
Amazing!
Well what can I say - if I could rate the Porthmadog 11 out of ten I would. My Mum sold her house in August last year but due to problems which had nothing to do with the estate agents, didnβt move until March this year. It was an extremely stressful time for us all but Claire, Steve, Helen and Hannah went above and beyond with their service. Such kind and thoughtful people throughout the whole period and I cannot thank them enough and would highly recommend them to anyone selling or buying a house. If only more businesses provided such a wonderful service!
5/5
I used beresford Adams to sell my property I found the staff in the Menai bridge branch to always be helpful and were there through the whole process with any queries I had.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
We have recently purchased our holiday home and dealt with Carol and Lliwen and both have shown nothing but professionalism from the get go...Very happy with the level of customer service we received throughout the process and kept us informed of all developments as and when they occurred. We would strongly recommend placing the sale of your property with these guys as you will not be dissapointed. Thanks once again, Jo & Paul
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
Thanks to Carol for all of her hard work. Carol was the perfect go between agent when selling our house in Amlwch. Our Solicitors were actually holding our sale up, in ways I can't explain. However through Her help and perseverance, excellent customer care skills our sale progressed. We can't thank her enough. We'll done Carol you deserve a rise in salary!!
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
Superb service and support from Beresford Adams for our recent sale. They managed it professionally & proactively throughout, especially Vanessa, who made it all happen. Highly recommend!
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
Professional and friendly approach from the initial contact right through to achieving exchange of contracts and completion date. The whole team have all been supportive and responsive to all our queries along the way. Always helpful, highly personable and provide an excellent service. We wouldn't hesitate in recommending them to anyone with property to market.
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
Definitely a 5* plus agent. We bought our previous property back in 2019 through this agent and were very impressed with them back then. So, when we came to sell they were our first choice. They are still a 5* plus agent! They have a great team in the office, we mainly dealt with Stacey who gave us weekly updates on the chain and worked really hard on our behalf from start to completion.
Thanks for the excellent 5* review and thanks for your kind words! Best wishes, Lucy, Customer Relations.
5/5
I have been very pleased with the service and help I have received from Jamie Moorhouse in the letting of my property. Ffion and Annabelle have been helpful too
Thank you for taking the time to leave us this amazing 5* review Amanda Walker. Kind regards Lucy, Customer Relations.
4/5
Very helpful and kept us up to date while buying our new house. Explained everything thoroughly. A very big thank you to Beresford Adams for helping us.
Itβs really lovely to read another review Mia Evans. Many thanks, Lucy, Customer Relations.
5/5
Jamie Moorhouse was very efficient, professional and helpful with each step of the moving in process. Would highly recommend. Ffion was also very helpful, friendly and professional on assisting with the initial stages of viewing and application. Many thanks
Ruth Thomas many thanks for your recommendation and excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
Had Jamie take care of setting up and maintaining my rental property. Was great start to finish keeping me informed at all times. Highly recommended.
Thank you for your excellent recommendation and 5* review Peter Thompson. Kind regards, Lucy, Customer Relations.
5/5
Big thanks to Jamie and the lettings team at Llandudno and Colywn Bay offices for their excellent services in the renting of my property. Jamie was always courteous, efficient, friendly, diligent and professional and took care to ensure a good fit between my property and the right tenants. The team were all very helpful and responsive too.
Thanks Neil Brocklehurst for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
Jamie rocks! I simply could not have rented the house I am in, if not for the outstanding service provided. Everything was on point and Jamie worked really hard to meet tight deadlines. All queries were dealt with promptly and efficiently. I have no hesitation in recommending them.
ranjeeta dussoye-sookha thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
Great help with first home and first time rent. Lisa was a great help
Many thanks Kamora Leigh for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Chester (1-3) has the most, with 244 reviews rated 4.2 out of 5, followed by Prestatyn with 239.
The 24 Beresford Adams offices, by town:
Yes. In The Trusted Agent 2026 awards: Beresford Adams, Clwyd won Trusted Agent.
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