Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleLaura and her team at Beresford Adams in Wrexham were first class. They identified a great purchaser very quickly and were really helpful throughout the whole sale process. First class.
Richard · 23 April 2026 · Beresford Adams Wrexham
Agent replied · 23 August 2026
Thank you for your kind words! We strive to provide excellent service at Beresford Adams and we are thrilled to have helped you find a great purchaser quickly. Congratulations on your sale and please do not hesitate to reach out if you need any assistance in the future.Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe team at Beresford Adams (Lauren, both Laura's and especially Holly) have been absolutely superb.
Their service in supporting us, advising us and also getting in the viewings was everything we wanted and more.
They truly are wonderful ladies.
I will definitely be referring them to anyone I know who moves home.
I can't thank them enough for their professionalism and what they have done.
D Thomas
Darran · 23 April 2026 · Beresford Adams Wrexham
Agent replied · 23 August 2026
Thank you for the kind words! We are so grateful for your trust and are thrilled that our team at Beresford Adams exceeded your expectations. We will continue to deliver exceptional service to all of our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank you for selling our house. All transactions went very smoothly and thank you Mandy for all your professionalism during the sale. Highly recommend.
Carole · 23 April 2026 · Beresford Adams Bangor
Agent replied · 23 August 2026
Thank you so much for your kind words! We are dedicated to making the selling process as seamless as possible and we are thrilled that you had a positive experience with us. Thank you for choosing us and for recommending Mandy and our services!Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 4/5
GoogleRating only, no written review.
Sarah · 11 April 2026 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!
★★★★★ 5/5
GoogleOur first house purchase was quite a drawn-out and stressful process, which we couldn't have done without the help of Mandy! She was very helpful, and determined to try and push things in the right direction for us. Thanks very much Mandy and the rest of the team. Phil and Meg.
Phil · 8 April 2026 · Beresford Adams Bangor
Agent replied · 13 April 2026
Thank you for the amazing review. We are so happy that Mandy was able to help make your first house purchase a success. It was a pleasure working with you and we wish you all the best in your new home. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleBeresford Adams completed the sale process of my late father's property. They were very sensitive from the outset, informative throughout the end-to-end sale process and communicated both regularly and effectively. Their expertise and knowledge of the local housing market, together with their professionalism are the reasons why I would highly recommend Beresford Adams.
Carl · 6 April 2026 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
Thank you so much for your kind words and for choosing Beresford Adams to handle the sale of your late father's property. It was a pleasure working with you and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleVery polite
Very helpful
Highly recommend
Josh · 6 April 2026 · Beresford Adams Colwyn Bay
Agent replied · 13 April 2026
"Our team is thrilled to hear that you had a positive experience with our service! We strive to provide friendly and helpful assistance to all of our customers. Thank you for your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI received wonderful service from Jamie,Illinca,ceri and corren including a ride in a posh car
Theodora · 6 April 2026 · Beresford Adams Colwyn Bay
Agent replied · 13 April 2026
Thank you so much for your kind words! We strive to provide exceptional service to all of our customers, and we're thrilled to hear that you had a great experience with Jamie, Illinca, Ceri, and Corren. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCouldn’t have asked for a better experience! From our first phone call with Lesley - she was honest and up front and sorted us a viewing over the festive period really quickly!
Our initial viewing with Alex was brilliant. He was very down to earth and a pleasure to deal with.
We were then able to make multiple visits easily and every time felt very comfortable.
Communication was great.
We have been looking for a home for nearly a year so thank you!
Sophie · 6 April 2026 · Beresford Adams Holyhead
Agent replied · 13 April 2026
Thank you for your kind words! We're thrilled to hear that your experience with our team has been positive and that we were able to help you find your perfect home. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleWrexham branch will harass with multi calls a day and not take no for an answer.
Lost my custom and would 100% not recommend.
Rob01978 · 30 March 2026 · Beresford Adams Wrexham
Agent replied · 13 April 2026
Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAs a buyer my experience with Kate has been brilliant she does go over and above to help with queries. I have ended up buying on a different property but if my circumstances change I wouldn’t hesitate to come back to Beresford Adam’s. Kate has been super professional with every situation
Bunny · 30 March 2026 · Beresford Adams Chester
Agent replied · 13 April 2026
We are thrilled to hear about your positive experience with Kate! Our team at Beresford Adam's always strives to go above and beyond for our customers. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had a fantastic experience with Sam and Emily at the Prestatyn office.
We were quite nervous about the whole letting process and what to expect, we were relocating back to the UK from Portugal and needed to find a home for ourselves and our 3 rescue cats. It felt like a mountain to climb.
Sam and Emily were brilliant throughout the process, calmly getting us sorted, patiently responding to our often very lengthy emails from Portugal, always very quick to get back to us, and just lovely cheerful people to deal with.
Thank you so much. We now have a beautiful home that we are setting into and our cats are equally delighted!
Rachel · 23 March 2026 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
Thank you so much for your kind words! We are thrilled to hear about your positive experience with our team at the Prestatyn office. It was a pleasure to help you find a new home for you and your furry friends. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe recently bought a property that was being sold through Beresford Adams Prestatyn Branch. The staff were polite, helpful and knowledgeable. They always returned calls, answered queries and acted in a professional manner.
Thank you to all the staff
Sarah · 23 March 2026 · Beresford Adams Prestatyn
Agent replied · 30 July 2023
Thank you for choosing Beresford Adams Prestatyn Branch for your property purchase! We pride ourselves on providing exceptional customer service, and we are thrilled to hear about your positive experience. Our team is dedicated to always being polite, helpful, and knowledgeable. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe have recently sold our home with Beresford Adam’s, and although stressful, the service has been excellent and well worth slightly higher selling fee. Lauren, Laura and the team put so much time into each client, it really feels personal. …
Megan · 22 March 2026 · Beresford Adams Wrexham
Agent replied · 13 April 2026
Thank you for choosing Beresford Adam’s for the sale of your home! We are thrilled you had an excellent experience with our team, especially Lauren who went above and beyond to make the process as smooth as possible. We value each client like family and appreciate your trust in us. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe recently completed on our purchase of our first home with the help from Kate at Beresford, I couldn't recommend her enough. She kept us constantly updated, responded to queries quickly and always chased for us when needed and helped …
Sharon · 22 March 2026 · Beresford Adams Chester
Agent replied · 13 April 2026
Thank you so much for your kind words, it was our pleasure to assist you in purchasing your first home! We take pride in providing excellent customer service and we are thrilled that Kate was able to make your experience a positive one. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleMy experience as a tenant in Chester was awful from start to finish. Repairs were slow and painful, getting anything fixed took far too long, and even getting a simple reply from the landlord (via the agent) dragged on for ages. The overall …
Mohamed · 22 March 2026 · Beresford Adams Chester
Agent replied · 13 April 2026
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@Connellsgroup.co.uk … More
★★★★★ 5/5
GoogleVery pleasant and courteous and very helpful, thank you for all your help and highly recommended
David · 16 March 2026 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
Thank you for your kind words! We strive to provide top-notch customer service and it's wonderful to hear we met your expectations. We appreciate your support and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleSam and the team have been really helpful and made the process so much easier.
Laura · 16 March 2026 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had a fantastic experience purchasing my home through Beresford Adams. From start to finish, the whole process felt smooth, well-managed, and far less stressful than I expected.
A special thank you to Olivia, who truly went above and beyond at every stage. She was always responsive, incredibly helpful, and kept me informed throughout the process. No question ever felt like too much trouble, and her support made a real difference during what can often be a complicated and stressful time.
The whole team were professional, friendly, and clearly committed to making things as easy as possible for me. Their communication was excellent and they worked hard to ensure everything progressed efficiently.
I’m really grateful for the support I received and wouldn’t hesitate to recommend Beresford Adams to anyone buying or selling a home. Thank you again, especially to Olivia, for making the experience such a positive one.
Grace · 16 March 2026 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
Thank you so much for your kind words! We're thrilled to hear that your experience with Beresford Adams was fantastic from start to finish. Our team strives to provide top-notch service and we're so glad that Olivia went above and beyond to make the process smooth and stress-free for you. Your recommendation means everything to us. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleCan’t thank Kate enough for all her help in our house purchase. Nothing was ever too much trouble and it would have been a totally different experience without her. Thank you!! x
Victoria · 16 March 2026 · Beresford Adams Chester
Agent replied · 13 April 2026
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThe whole team at the Holyhead branch were fantastic! Their communication was efficient and speedy, any questions answered very quickly. Really helpful with queries and would highly recommend.
Trudy · 16 March 2026 · Beresford Adams Holyhead
Agent replied · 13 April 2026
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GooglePerfect customer service
Andrew · 13 March 2026 · Beresford Adams Wrexham
Agent replied · 13 April 2026
"Thanks for the kind words! We strive to provide exceptional customer service and it's great to hear that we hit the mark for you. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBrilliant service, Thank You Nakita & Kayleigh.
Samuel · 13 March 2026 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
Thank you so much for your kind words! Nakita and Kayleigh are dedicated to providing top-notch service and it means the world to us that you had a great experience. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have chosen Beresford Adams as my letting agency and they have been phenomenal in everything I can't fault them I would highly recommend. Thank you Sam and Emily for your hard work
Kieron · 13 March 2026 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
Thank you so much for your kind words! We are thrilled to hear that your experience with Beresford Adams has been phenomenal. Our team, especially Sam and Emily, are dedicated to providing top-notch service. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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