Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI have rented through Beresford Adams in Prestatyn for 13 years and the support throughout that time has been outstanding.
Sam from the Prestatyn branch consistently goes above and beyond. She listens, she understands what you need, and she truly delivers. She has recently supported us in finding a new home, and we are so excited to move in. Sam is absolutely incredible at her role and her dedication really shows.
Alun from the property management team is also excellent. Nothing is ever too much trouble and although I don’t ask for help often, when I do everything is handled swiftly and efficiently.
I would highly recommend Beresford Adams to anyone looking to rent. Their service, professionalism, and genuine care for tenants is why I would never go anywhere else.
Sian · 13 March 2026 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
Thank you so much for your glowing review! We are thrilled to have provided you with outstanding support for the past 13 years. Our team takes great pride in going above and beyond for our clients, and we are so grateful to have such dedicated staff like Sam and Alun. We are excited to have helped you find a new home and can't wait for you to move in. Thank you for choosing Beresford Adams and for recommending us to others. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRented my flat this week through Jamie and llango. They are fantastic team and made whole process to complete smoothly despite some hiccups. Jamie especially helped us out of the way to overcome some safety and repair issues in the flat. Hats off! to the letting team.
Dr Khalid Siddiqui
Khalid · 13 March 2026 · Beresford Adams Colwyn Bay
Agent replied · 13 April 2026
Thank you so much for choosing to work with Jamie and Llango for your rental process! It's our team's goal to make everything run as smoothly as possible and we're so glad we were able to help with any hiccups that came up. We appreciate your kind words and will be sure to pass them along to Jamie and the team. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI’ve had a great experience renting through Beresford Adams in Colwyn Bay. From the initial viewing to getting the keys, the process was seamless. My thanks to Jamie, Ceri, Coreen, and everyone working behind the scenes. A special shoutout to Jamie, who was incredibly friendly and supportive throughout the entire process.
ANJU · 13 March 2026 · Beresford Adams Colwyn Bay
Agent replied · 13 April 2026
Thank you for the amazing review! We are thrilled to hear about your seamless rental experience with Beresford Adams in Colwyn Bay. Our team at Jamie, Ceri, Coreen, and everyone working behind the scenes work hard to provide excellent customer service. A special thank you to Jamie for going above and beyond to make your experience even better. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank you all so much. The whole team was extremely helpful and supportive from start to finish. I would highly recommend to anyone looking to buy and/or sell their property!!
Chloe · 13 March 2026 · Beresford Adams Colwyn Bay
Agent replied · 13 April 2026
Thank you for choosing us for your real estate needs! Our team is dedicated to providing top-notch service and we're thrilled to hear we exceeded your expectations. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would highly recommend Jamie for all your rental needs. He made the process of renting my property out very straightforward. He was informative throughout and was very good at keeping in touch through the process.
I feel like I’m in very good hands and know he will keep me updated with everything.
Ask for Jamie!
Jodee · 13 March 2026 · Beresford Adams Colwyn Bay
Agent replied · 13 April 2026
Thank you for the glowing review! Jamie is dedicated to providing exceptional service and making the rental process as seamless as possible. We are fortunate to have him on our team. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleVery happy with the service provided for selling my house. Chloe, Jess and Laura were very efficient and professional. After a few hiccups which they dealt with for me we had a happy ending and a happy move. Thank you very much. 😁 …
Liz · 13 March 2026 · Beresford Adams Chester
Agent replied · 13 April 2026
"Thank you for your kind words and for choosing our team to sell your house! We're thrilled to hear that Chloe, Jess and Laura provided efficient and professional service, and that despite some hiccups, we were able to achieve a happy ending and move for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe didn't have an easy time (issues with solicitors) but Alex was amazing. He really put the work in and helped us out. My only criticism is the non alcoholic beer in the box you get when picking up the keys 😂. …
Dylan · 13 March 2026 · Beresford Adams Holyhead
Agent replied · 13 April 2026
Thank you for your review! We're so glad that Alex was able to provide you with amazing service during a challenging time. We hope you enjoy your new keys! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe have had a truly great experience with the team at Beresford Adams Abersoch. From start to finish they have been supportive and helpful, communicating information regularly and when necessary, always with kindness and a smile. We cannot thank them enough for making things easy for us and offering reassurance throughout the process of selling our property. Would recommend them to anyone looking to buy or sell their property in the area.
Thank you
Julie · 13 March 2026 · Beresford Adams Abersoch
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to hear that you had a great experience with our team at Beresford Adams Abersoch. Our top priority is making the selling process easy and stress-free for our clients, and we are delighted that we were able to provide that for you. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
Google⭐ 1 star
Extremely poor experience with Beresford Adams Wrexham. Communication was …
Nisha · 22 February 2026 · Beresford Adams Wrexham
Agent replied · 13 April 2026
I am sorry to hear that you remain dissatisfied after completing our complaints process. I appreciate that our response may not have been what you were hoping for, but I understand the team has provided you with the details for The Property … More
★★★★★ 3/5
GoogleI have given the estate agents a 3 for a number of reasons. The good point is that they do follow instructions by putting the for sale sign in an appropriate location. They also get buyers through the door. However that is where it stops. I …
Rachel · 22 February 2026 · Beresford Adams Chester
Agent replied · 13 April 2026
Hi, thank you for your review. We apologise for any misunderstandings or inconveniences you experienced. We strive to provide clear communication and efficient service to our clients. We appreciate your feedback and will use it to improve our processes.
★★★★★ 5/5
GoogleI have recently moved house it was a stressful time but with the magnificent Alicia who works in the Wrexham branch everything went well. Alecia worked really hard kept me updated and went above and beyond she is a credit to the company and if I move again I will use beresford adams. Thanks lynne xx
Lynne · 13 February 2026 · Beresford Adams Wrexham
Agent replied · 13 April 2026
Thank you so much for your kind words, Lynne! We are thrilled to hear that Alicia made your moving experience stress-free and went above and beyond to help you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSam and Emily was brilliant from sending us emails off properties to viewing properties they was great answered all my questions and if I needed to know something I just rang them nothing was to much for them they were both great and now we have a property thanks to them both
Pauline · 13 February 2026 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to hear that our team was able to assist you in finding your dream property. It was our pleasure to provide you with exceptional service and we are always here to help. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent from the initial valuation through to completion. Very helpful and professional team.
Phil · 13 February 2026 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to hear that our team provided excellent service every step of the way. It was our pleasure to assist you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent service from start to finish. Sam and Emily were very professional, responsive, and managed to tenant my property very quickly. Communication was clear throughout and the whole process was smooth and hassle-free. I wouldn’t hesitate to recommend them. Thank you Sam and Emily!
Sara · 13 February 2026 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to hear that you had a smooth and hassle-free experience with our team. Our goal is to provide top-notch service and finding a tenant quickly for you. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMy Experience with Beresford Adams
Rating: ⭐⭐⭐⭐⭐
I recently moved into a new property in North Wales with my family, and I cannot recommend Beresford Adams highly enough. The entire team was absolutely brilliant from start to finish.
A massive thank you to Sam for all the help, and a very special mention to Emily, who is a true credit to the company. Emily made the entire process feel seamless; she is incredibly easy to work with and was so thorough in ensuring we had every bit of information we needed for the move. We even got a little welcome pack with goodies etc, so thoughtful.
The transition was so smooth because they actually deliver on everything they say they will. If you're looking for a professional, reliable, and helpful team to help you find your next home, if that's buying or renting, then look no further than Beresford Adams!
Thank you to all the team 👍🏼
Robert · 13 February 2026 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
Thank you so much for sharing your positive experience with Beresford Adams! We're delighted to hear that our team, especially Sam and Emily, provided such exceptional service and a seamless transition for your family's move. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 4/5
GoogleReally smooth and stress-free experience from start to finish. Great communication, professional service, and genuinely helpful throughout. Would definitely recommend.
Sam · 13 February 2026 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
Thank you so much for your kind words! We are thrilled to hear that your experience with us was smooth and stress-free. Our team prides itself on providing excellent communication, professionalism, and helpfulness. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe are very pleased with the service we received, especially from Emily, who was incredibly helpful throughout the entire process. She was very friendly, professional, and always kept us updated every step of the way. We truly appreciated her dedication and support. Excellent service overall!
Jenny · 13 February 2026 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
Thank you so much for your kind words! We are delighted to hear that Emily provided you with exceptional service and made your experience with us a positive one. Our team prides itself on being friendly, professional, and keeping our customers updated throughout the process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBought my first home used these for my mortgage advisors and honestly made the whole thing stress free for me, they was patient with me aswell as I was speaking to one of there workers for 6 years and he was so nice explained everything to me really well his name is Owen Eastwood I would recommend this place to anyone planning to buy a house and would give it a 10 star if I could because he made this journey so easy for me
Tyler · 13 February 2026 · Beresford Adams Mold
Agent replied · 13 April 2026
Thank you for your positive review! We are thrilled to hear that our mortgage advisors, especially Owen Eastwood, were able to make your home buying journey stress-free and easy. We strive to provide excellent service to all of our clients and we are happy to know we succeeded with you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleRating only, no written review.
Terry · 13 February 2026 · Beresford Adams Colwyn Bay
Agent replied · 13 April 2026
Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.
★★★★★ 5/5
GoogleCeri, Jamie, Ilinca & Coreen have been so helpful and are highly recommended for their friendly and professional service
Ellen · 13 February 2026 · Beresford Adams Colwyn Bay
Agent replied · 13 April 2026
Thank you for your kind words! Our team takes pride in providing friendly and professional service to all of our clients. We are so glad that Ceri, Jamie, Ilinca, and Coreen were able to assist you and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI’ve rented my properties with Beresford Adams for many years and I can’t fault the management service. Professional, conscientious and friendly service. Thank you Coreen & team!!
Danny · 13 February 2026 · Beresford Adams Colwyn Bay
Agent replied · 30 July 2023
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSuper helpful. We bought a house with them and Kate could not have been more helpful. She was so lovely and understanding with great communication. There were some delay/issues because of the solicitors miscommunication. As soon as we got Kate involved she got it sorted and everything back on track.
Emmeline · 13 February 2026 · Beresford Adams Chester
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to hear that our team, especially Kate, provided such helpful and excellent service during your home buying process. We apologize for any delays or issues caused by miscommunication and we are grateful to have been able to get everything back on track for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleLovely team very helpful.
Rob · 13 February 2026 · Beresford Adams Holyhead
Agent replied · 13 April 2026
We are thrilled to hear that you had a positive experience with our team! Providing exceptional service is our top priority and we hope to see you again soon. Thank you for your kind words! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFrom first contacting them to arrange a valuation on our house in Abersoch, to the final completion of the sale, Vanessa, Martin and Stacey were hugely supportive. Their communication was excellent, they provided advice and guidance when needed, and were always available to deal with queries. They worked as a team and were instrumental in steering us through a sometimes challenging process to achieve the outcome we were looking for. I would have no hesitation in using their services in the future and would highly recommend others to do so.
Charlie · 13 February 2026 · Beresford Adams Abersoch
Agent replied · 13 April 2026
Thank you for your kind words! We are so glad to hear that you had a positive experience with our team. It was our pleasure to help guide you through the process and achieve your desired outcome. Best wishes, Lucy, Customer Feedback and Support Team.
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