Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI can honestly say that the staff I have dealt with at Beresford Adams have been 100% first class. Very helpful and informative and I would certainly recommend them as the best of all estate agents. Not one single fault in my opinion and I wish them the best of luck for the future.
William · 13 December 2025 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
Thank you so much for your kind words! We are delighted to hear that our staff have provided you with exceptional service. It is our goal to always be helpful and informative to our clients. Thank you for also recommending us as the best estate agents. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAbsolutely fantastic service yet again! Sam, Lisa, Emily, and all the team at Beresford Adams Prestatyn make moving home as hassle free as possible, as well as going the extra mile to keep customers happy. Couldn’t ask for a better service. Highly recommended!!
Jason · 13 December 2025 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
Thank you for the amazing feedback! We are so happy to hear that our team at Beresford Adams Prestatyn exceeded your expectations and made your home move stress-free. We truly appreciate your recommendation and always strive to go above and beyond for our valued customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRating only, no written review.
Craig · 13 December 2025 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.
★★★★★ 5/5
GoogleCarys and the whole team were absolutely fantastic from start to finish. They made the entire house-buying process completely seamless, everything was clear, organised, and stress-free. Any questions we had were answered quickly, and they …
Harry · 13 December 2025 · Beresford Adams Colwyn Bay
Agent replied · 16 January 2026
Thank you for your kind words! It was our pleasure to assist you in the house-buying process. We strive to make it stress-free and it's great to hear we achieved that. We truly care about our clients and we're happy to hear you felt … More
★★★★★ 5/5
GoogleWe bought our flat through Beresford Adams and they were extremely helpful throughout a long, anxious process (our first sale fell through, which added another 6 months to the purchase). The staff were always available to answer any …
Margaret · 13 December 2025 · Beresford Adams Colwyn Bay
Agent replied · 16 January 2026
Thank you for choosing Beresford Adams for your home purchase! We are thrilled to hear that our team provided exceptional support throughout your journey. It was our pleasure to help you through a stressful time and we truly appreciate your recommendation to others. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFantastic service can't fault the branch at all . Used them from day 1 . Helpful , kept me posted throughout the process and nothing was ever too much trouble . Highly recommended …
Amanda · 13 December 2025 · Beresford Adams Colwyn Bay
Agent replied · 16 January 2026
We are thrilled to hear that you had a fantastic experience with our branch! Thank you for choosing us from day 1 and for your kind recommendation. We are dedicated to making even the toughest jobs hassle-free for our customers. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe have used Beresford Adams a couple of times now and always been Super impressed. Joe was an absolute Star !! So helpful and patient. Definitely recommend. Thanks so much. Karen Jones. 😊 …
Karen · 13 December 2025 · Beresford Adams Bangor
Agent replied · 13 April 2026
Thank you for sharing your experience, Karen! We are thrilled to hear that you were impressed with our service and that Joe was a star. We pride ourselves on providing helpful and patient service and appreciate your recommendation. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAbsolutely Fantastic service from all members of staff, really appreciate all their help with my property rental 😊 …
Benn · 13 December 2025 · Beresford Adams Bangor
Agent replied · 13 April 2026
"Thank you so much for your kind words! We are thrilled to have provided you with fantastic service and are always happy to assist with your property needs. Your satisfaction is our top priority! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBrilliant service. Very professional friendly efficient and communicative at every stage. Highly recommend
Catherine · 13 December 2025 · Beresford Adams Bangor
Agent replied · 13 April 2026
Thank you so much for your kind words! We strive to provide the best service possible and we're thrilled to hear that we exceeded your expectations. Your recommendation means the world to us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe recently bought our new home through Beresford Adams and had a great experience from start to finish. Kate, who was our main contact, was absolutely brilliant, so friendly, helpful and always quick to get back to us. The whole team was professional and nothing was too much trouble. They were really accommodating when we asked for extra viewings and kept us updated every step of the way. Everything went really smoothly and we couldn’t be happier. Would definitely recommend Beresford Adams to anyone buying or selling!
Helen · 28 November 2025 · Beresford Adams Chester
Agent replied · 27 January 2026
Thank you so much for your kind words! We are thrilled to hear that you had a great experience working with our team. Our goal is to make the home buying process as smooth and stress-free as possible, and it's great to know that we succeeded. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe received excellent services from beresfordadams.From the beginning of viewing till the day that we moved in.Guy is amazing.
Gladys · 28 November 2025 · Beresford Adams Chester
Agent replied · 27 January 2026
Thank you for your glowing review! We are thrilled to hear that you had an amazing experience with Guy and our team at Beresford Adams. We pride ourselves on providing excellent service from start to finish. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleDon’t go with this agency. They took my money and never explained that I wouldn’t get my deposit back. Very disappointed with their service.
TEJA · 28 November 2025 · Beresford Adams Chester
Agent replied · 27 January 2026
Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe recently sold and purchased a home through Beresford Adams, and the service was nothing short of exceptional. As with any property transaction, there were a few bumps along the way, but Lauren was absolutely brilliant throughout. She …
Andy · 22 November 2025 · Beresford Adams Wrexham
Agent replied · 13 April 2026
Thank you for sharing your positive experience with us! We are so glad to hear that Lauren and the team were able to provide exceptional service during a difficult time for you and your family. It means the world to us to know that we were … More
★★★★★ 5/5
GoogleMe and Partner were looking for our first home together and was just about to give up. Lisa from beresford letting agents helped us and now we are due to move into our first home together! We can thank them enough on helping us start our …
Ashlee · 13 November 2025 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
We are delighted to hear about your positive experience with Lisa and our team at Beresford Letting Agents! We strive to make the process of finding your first home as smooth as possible. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSamantha is always so helpful and a pleasure when we speak. I have had nothing but a positive experience thank you to Samantha!
Tyler · 13 November 2025 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
Thank you for your kind words! Our team takes pride in providing exceptional service, and Samantha is a rock star at ensuring our customers have a positive experience. We are grateful to have her on our team. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe whole team from the minute I met them were amazing I sold my home and bought my new home through their service and I couldn’t have been happier with the support from everyone - I even used their mortgage advisor Nikita. …
Jessica · 13 November 2025 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
Thank you for the glowing review! We are thrilled to have helped you sell your home and purchase your new one. Our team takes pride in providing exceptional service, and we are happy to hear that you were satisfied with our mortgage advisor as well. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHighly recommend Beresford Adams. They handled the sale of my late grandfathers house with care and compassion. We live over 2 hours away and they made the process stress free and helped with anything we needed in a timely manner. Couldn’t thank them enough. Bethan in the Mold Branch handled our sale and was absolutely brilliant. She always had time for me on the phone to resolve any queries quicker.
Georgie · 13 November 2025 · Beresford Adams Mold
Agent replied · 13 April 2026
Thank you so much for your kind words! We are thrilled to hear that our team at Beresford Adams, specifically Bethan in the Mold Branch, was able to make the sale of your grandfather's home a stress-free and compassionate experience. We truly pride ourselves on providing excellent service and we are happy to have exceeded your expectations. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOur rental application took less than 48 hours to process. Jamie (Colwyn Bay Office) was really helpful and friendly.
Lisa · 13 November 2025 · Beresford Adams Colwyn Bay
Agent replied · 13 April 2026
We're so glad to hear you had a smooth rental application process and that Jamie provided great service. It's our goal to make things as efficient and friendly as possible for our customers! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe recently arrived in Chester from China and were quite anxious about securing accommodation. We were very fortunate to be assisted by Guy from Beresford Adams. His efficiency, professionalism, and patience made the entire process smooth and stress-free. He addressed all our questions clearly and ensured we understood every step, despite our language limitations.
We are sincerely grateful for his support. We highly recommend Guy at Beresford Adams.
Qing · 13 November 2025 · Beresford Adams Chester
Agent replied · 13 April 2026
Thank you so much for taking the time to leave a review! We're thrilled to hear that Guy provided top-notch service and made your accommodation search stress-free. We'll be sure to let him know of your gratitude. We're here to help and happy to have helped you find your new home. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI highly recommend Joseph Hughes and the Lettings team at Beresford Adams Bangor who worked efficiently to manage the lettings process for us from tenant search to securing our tenant. They were extremely helpful with regular communications and even coordinated the transition between tenancy endings and new beginnings. Thank you everyone for your continued support!
Sarah · 13 November 2025 · Beresford Adams Bangor
Agent replied · 13 April 2026
It's our pleasure to help you with your lettings process! We strive to make it as seamless and stress-free as possible. Thank you for choosing Beresford Adams Bangor and for your kind words. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI sold my house through Beresford Adams, and they made what might have been a complex and difficult process very straightforward. I was not able to physically work with them, but they handled the whole thing effortlessly via email, and did many things that I'm sure are outside the usual activities of an Estate Agent just to help me out. I have nothing but praise for Mandy Hughes and her team, and would recommend them without hesitation if you are selling a house in the Bangor area.
C · 13 November 2025 · Beresford Adams Bangor
Agent replied · 13 April 2026
Thank you for such kind words! We are glad to hear that our team at Beresford Adams was able to make the selling process easy and hassle-free for you, even through email. We strive to go above and beyond for our clients and it's a pleasure to hear that Mandy Hughes and our team were able to do just that. Thank you for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFriendly and helpful staff. Highly recommend.
Josh · 13 November 2025 · Beresford Adams Bangor
Agent replied · 13 April 2026
Thank you for your glowing recommendation! Our staff strives to provide exceptional service to all our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMassive thanks to the team at Beresford Adams Wrexham, especially Alecia, who really helped move everything along, chasing 'snails-pace' solicitors, helping clarify points on paperwork and basically keeping the whole chain moving. …
LJTV · 23 October 2025 · Beresford Adams Wrexham
Agent replied · 13 April 2026
Thank you for your kind words and for trusting us with your real estate journey! We're happy to hear our team provided great service and helped make the process smoother for you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHave been using their services for a number of years now and found that they have been helpful and friendly throughout
Lisa · 13 October 2025 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
"We are thrilled to have had the opportunity to serve you for several years! Thank you for your kind words and continued support. Our team prides ourselves on providing helpful and friendly service. Kind regards, Lucy, Customer Feedback and Support Team
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