5/5
Louise looked after me on the purchase of my house and we managed to complete within around 8wks. Communication was really good and she always followed up on anything I raised π very happy with the service. β¦

Trusted Agent profile Β· Worcestershire, West Midlands, Warwickshire and more
Verified
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796 reviews across 15 offices and 3 platforms
Andrew Grant has 15 offices, in Worcester (two offices), Pershore, Droitwich, Stourbridge, Redditch, Malvern, Solihull, Bromsgrove (two offices), Ludlow, Henley-in-Arden, Stratford-upon-Avon, Kidderminster and Hereford (Worcestershire, West Midlands, Warwickshire, Shropshire and Herefordshire). Together they have 796 reviews on three platforms, rated 4.6 out of 5 overall.
398
Reviews on Google
All 15 offices
48
Reviews on Facebook
All 15 offices
350
Reviews on View Agents
All 15 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Andrew Grant, in particular Stuart Bass, put a human perspective on what turned out to be the most traumatic of times for us. Our property was a Probate sale ...Read all 143 from sellers
Really positive experience with all the staff we have interacted with - 3 in total - Georgina, Lara and I don't remember the third lady's name - ...Read all 72 from buyers
We were new Landlords and going to be living abroad, so we were a little apprehensive. We need not worry as the service that has been provided by everyone in ...Read all 36 from landlords
For more than 2 years now, I have been living as a tenant at a property managed by Leanne and I couldn't be happier or more satisfied because in the last 2 ...Read all 62 from tenants
Andrew Grant's 15 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Andrew Grant, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Louise looked after me on the purchase of my house and we managed to complete within around 8wks. Communication was really good and she always followed up on anything I raised π very happy with the service. β¦
5/5
Excellent Our experience of selling our property with Andrew Grant has been exceptional the Staff are all helpful very professional and are always at the end of the phone keep you informed all the way. Would strongly recommend them
5/5
The team at Andrew Grant were excellent and worth every penny. Initially we were not completely happy with the photographs taken of the garden and the team soon corrected that. It was at that time that a video of the property was suggested - this truly changed the game in our favour. All in all we were kept well-informed and the whole event ended as we hoped.
4/5
We deal with the Worcester team on the letting side , Sharon and Will. The two are particularly responsive and helpful. Wills knowledge on the potential changing renting legislation is particularly impressive whilst Sharon takes great pride in dealing with urgent matters such as repairs in a very timely manner. This is particularly true of an Escape of Water claim that went through insurers.PositiveResponsiveness, Quality, Professionalism, Value
Good afternoon and thank you so much for your extremely positive and 5-star review of our Lettings service and that of William. We really appreciate you taking the time to provide your feedback and will be sure to let William know. Best wishes from all at Andrew Grant.
5/5
We can not thank the team at Andrew grant - Worcester office for their outstanding customer service and they have been extremely efficient with our house move. After a tough time recently elsewhere, they have restored our faith and have played a big part in our excitement to move into our new family home!
5/5
Excellent service from Andrew Grant and team, William and Lara were both very helpful and very efficient from day one making the phone call to seeing the property the following day and being expected within 24hrs can't fault the service, we highly recommend.
5/5
It was a good experience .
5/5
Thank you to Andrew Grant, especially William Burgoyne for all his help, finding a great new home, he was very professional and efficient and was available every step of the way to advise and point us in the right direction.
5/5
Outstanding service from Andrew Grant. We had a very difficult and complicated purchase but Andrew Grant were so professional and helpful throughout the whole process, in particular from Tonia in after sales she was absolutely amazing. Tonia went the extra mile to make sure the purchase completed, she always kept us informed every step of the way and always returned my phone calls very promptly. We can't thank the team at Andrew Grant enough for there wonderful service and expertise. I would highly recommend them to anyone who needs an estate agent they can trust. Mr and Mrs Upton
5/5
Rating only, no written review.
2/5
Very difficult to navigate website and find properties you know that are selling (because they have boards outside!)
Dear Mr Pilley, First of all our apologies for the difficulties that you had with our website. Properties can normally be found immediately by typing in their approximate location into the search filter on the properties for sale page. The issue you suffered has probably arisen due to a for sale board being erected before the property is ready for launch on our site. This is very rare but following your experience we are looking at a modification to our site that will allow us to provide a list of addresses that are about to be launched. Do let us know any further thoughts you have by calling me on 01905 734734 or emailing me at emerald.middlebrough@andrewgrant.com, otherwise thank you for your comment and sorry again for your inconvenience. Emerald Middlebrough, Senior Marketing Coordinator
5/5
Andrew Grants estate agent made my recent property purchase hassle free. Great communication throughout, helpful and courteous.
5/5
All staff at Andrew Grant were exemplary in their efforts to secure a buyer for my property, then see the process through to completion. There was always a friendly, very helpful voice at the end of a phone line, always a prompt response to email communication.
5/5
Such great help when helping me go through renting a property. Personally, William helped me and reassured me the whole way through. Would recommend. No complaints
5/5
I was very happy with the way Andrew Grant handled the sale of my property- they were always really responsive to calls etc, and handled marketing, viewing, negotiation on price and facilitating the legal process in a friendly and professional manner. They achieved a sale price considerably higher than I had anticipated, and higher than other local agents had suggested was achievable.
5/5
Having dealt with other Lettings Agencies I can thoroughly recommend Andrew Grant Lettings. Every member of staff was friendly and understanding, they responded to calls and made a difficult situation far easier. We were treated with respect and kindness. I am so grateful for their high level of support in completing an agreement to rent through them.
4/5
Recently i rented a house from andrew grant. It's a great experience, and the staffs are great, especially william.
5/5
Great service received from William when letting my property.I was kept updated every step of the way .Thank you
5/5
We have just completed both a sale and a purchase with Andrew Grants and the whole team has been excellent. Justin was dealing with our sale and George our purchase and theyβve been great, even when our first purchase fell through because the vendor changed their mind about selling. So our home-moving adventure hasnβt been straightforward but they both have excellent support teams in the background (the unsung heroes) who have been great in keeping things moving forward and weβve felt supported along the way. They have always been available - even out of hours and when on holiday - and have definitely gone the extra mile. The support and infrastructure is what sets them apart in my view but there is no doubt they know the market and area really well. They are thoroughly professional. Weβve used them previously and recommended Andrew Grants to our friends (who have all been delighted) and wouldnβt hesitate to recommend them to anyone looking for an agent.
5/5
Just moved into rental and staff were very efficient. Lettings Agent answered all of my enquiries and it was a seamless move. Would definitely recommend.
5/5
I've been extremely happy with the way Andrew Grant have dealt with my property, especially William Burgoyne has been excellent. Fully recommended.
5/5
My agent William Burgoyne's experience and deep understanding of the market were invaluable.He provided exceptional service and was incredibly responsive to all our queries.He turned what could have been a stressful process into an enjoyable experience.He was professional,helpful and quick to respond.The rest of the Lettings team were so polite that it became easy to contact them if Will was not around.I highly recommend Andrew Grant Lettings,try it you will never go wrong.
5/5
Barnaby, Louise and the team at Andrew Grant looked after our house sale impeccably, from the moment we started the process through to exchange. We would have no hesitation in recommending them!
5/5
Going with Andrew Grant to find a property for my stressful move to Birmingham from Cardiff was made very simple and the whole process was super quick and a special mention to Will who was communicated everything thoroughly to me and answered all the questions I had. What I thought was going to be a very stressful time was no where near as stressful as I thought. Would definitely recommend. Thanks!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Andrew Grant has 796 reviews across its 15 offices, rated 4.6 out of 5 overall: 398 on Google, 48 on Facebook, 350 on View Agents.
Worcester (Cupola Court) has the most, with 488 reviews rated 4.7 out of 5, followed by Country Homes with 70.
The 15 Andrew Grant offices, by town:
143 reviews from sellers, rated 4.8 out of 5 on average. For example, Stephanie wrote: "Andrew Grant, in particular Stuart Bass, put a human perspective on what turned out to be the most traumatic of times for us. Our property was a Probate sale ..."
72 reviews from buyers, rated 4.5 out of 5 on average. For example, Amy wrote: "Really positive experience with all the staff we have interacted with - 3 in total - Georgina, Lara and I don't remember the third lady's name - ..."
36 reviews from landlords, rated 4.9 out of 5 on average. For example, Karen wrote: "We were new Landlords and going to be living abroad, so we were a little apprehensive. We need not worry as the service that has been provided by everyone in ..."
62 reviews from tenants, rated 4.6 out of 5 on average. For example, Obianuju wrote: "For more than 2 years now, I have been living as a tenant at a property managed by Leanne and I couldn't be happier or more satisfied because in the last 2 ..."
Yes. In The Trusted Agent 2026 awards: Andrew Grant, Worcester won Trusted Agent.