Trusted Agent profile · Worcestershire, West Midlands, Warwickshire and more

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Andrew Grant reviews in Worcester, Pershore, Droitwich and 10 more

4.6

★★★★★ Excellent

796 reviews across 15 offices and 3 platforms

www.andrew-grant.co.uk

Andrew Grant has 15 offices, in Worcester (two offices), Pershore, Droitwich, Stourbridge, Redditch, Malvern, Solihull, Bromsgrove (two offices), Ludlow, Henley-in-Arden, Stratford-upon-Avon, Kidderminster and Hereford (Worcestershire, West Midlands, Warwickshire, Shropshire and Herefordshire). Together they have 796 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

398

Reviews on Google

All 15 offices

Facebook logo

3.7 / 5

48

Reviews on Facebook

All 15 offices

View Agents logo

4.7 / 5

350

Reviews on View Agents

All 15 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Andrew Grant's 15 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Andrew Grant, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Andrew Grant office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Rating only, no written review.

Luke · 30 July 2022 · Andrew Grant Worcester (Cupola Court)

Agent replied · 30 July 2023

Good morning Luke, thank you so much for your 5-star review. Best wishes from all at Andrew Grant.

5/5

Google

Rating only, no written review.

Nigel · 30 July 2022 · Andrew Grant Worcester (Cupola Court)

Agent replied · 30 July 2023

Thank you Nigel for your 5-star review. Best wishes from us all at Andrew Grant.

5/5

Google

Rating only, no written review.

Rebecca · 30 July 2022 · Andrew Grant Worcester (Cupola Court)

Agent replied · 30 July 2023

Thank you Rebecca for your 5-star review. We wish you all the best in your new home.

5/5

Google

Great site

Orchid · 30 July 2022 · Andrew Grant Worcester (Cupola Court)

Agent replied · 30 July 2023

Good Morning Orchid! Thank you for the lovely comment. Our development team have worked hard to design and produce our new site and we think they have done a wonderful job. It is good to have it confirmed by our customers. Thank you once again and have great day, from all of us at Andrew Grant.

5/5

Google

Really professional service.

Tracy · 30 July 2022 · Andrew Grant Worcester (Cupola Court)

Agent replied · 30 July 2023

Good morning Tracy and thank you so much for your 5-star review of our service. Thank you for taking the time to provide your feedback. Best wishes from all at Andrew Grant.

3/5

Google

Just like the rest of them......

Guy · 30 July 2022 · Andrew Grant Worcester (Cupola Court)

Agent replied · 30 July 2023

Dear Mr Marshall, our standards and the intensive approach we employ delivers results that are generally at the top of the industry. We aim to provide an informative, responsive and comprehensive service to all of our clientele. We don't have your name recorded on our platform and so you may be commenting for another party. Whatever the case, we would be keen to discuss your particular experience and so please don't hesitate to call us on 01905 734 734 and let us know where we seem to have fallen short. Whilst we strive to do so, it is of course impossible to get everything right at all times. We are therefore most grateful when any area that would benefit from attention is brought to our notice.

5/5

Google

First class service thank you. Richard Campbell

Richard · 30 July 2022 · Andrew Grant Worcester (Cupola Court)

Agent replied · 30 July 2023

Good afternoon Richard, thank you so much for your 5-star review of our service. Best wishes from all at Andrew Grant.

5/5

Google

Very straightforward letting process, good communications with professional staff.

Nick · 30 July 2022 · Andrew Grant Worcester (Cupola Court)

Agent replied · 30 July 2023

Good afternoon Nick, thank you so much for your 5-star review of our Lettings and Property Management service. We love hearing from our happy customers. Best wishes from all at Andrew Grant.

5/5

Google

Will and Abigail were helpful and responsive to any queries.

P · 30 July 2022 · Andrew Grant Worcester (Cupola Court)

Agent replied · 30 July 2023

Good morning and thank you so much for your 5-star review of our service and of Will and Abigail's support. Thanks for taking the time to provide your feedback. We are extremely proud of each member of our team and love hearing from our happy customers. I’ll be sure to pass your feedback on to the team. Best wishes from all at Andrew Grant.

5/5

Google

As a landlord, I am happy with the way in which Andrew Grant manages my property.

Colin · 30 July 2022 · Andrew Grant Worcester (Cupola Court)

Agent replied · 30 July 2023

Good morning, thank you so much for your 5-star review of our Lettings and Property Management service. We are extremely proud of each member of our team and love hearing from our happy customers. I’ll be sure to pass your feedback on. Best wishes from all at Andrew Grant.

5/5

Google

Andrew Grant have only one plus one and only Rebecca Smith H A Abbasi A H Abbasi

Hassan · 30 July 2022 · Andrew Grant Worcester (Cupola Court)

Agent replied · 30 July 2023

Good morning and thank you so much for your extremely positive and 5-star review of our Lettings service and of Rebecca. Thank you for taking the time to provide your feedback. Best wishes from all at Andrew Grant.

5/5

Google

I find the service I receive from Andrew Grant, particularly Molly, to be prompt, friendly, thorough and professional.

Moira · 30 July 2022 · Andrew Grant Worcester (Cupola Court)

Agent replied · 30 July 2023

Good afternoon Moira and thank you so much for your 5-star review of our service and of Molly. Thanks for taking the time to provide your feedback. We are extremely proud of each member of our team and love hearing from our happy customers. I’ll be sure to pass your feedback. Best wishes from all at Andrew Grant.

5/5

Google

Very professional and attentive service. Held our hand all the way to completion of rental. Thank you.

Cathie · 30 July 2022 · Andrew Grant Worcester (Cupola Court)

Agent replied · 30 July 2023

Thank you Cathie for your kind review, we were delighted to work with you renting out your property. As always, we will seek to provide a professional and attentive service throughout the remainder of the tenancy.

5/5

Google

Great service and very engaging. The Agent, Will was very responsive and helped us with any question we had. Would definitely recommend!

Nick · 30 July 2022 · Andrew Grant Worcester (Cupola Court)

Agent replied · 30 July 2023

Good afternoon Nick and thank you so much for your 5-star review of our service and that of Will. Thanks for taking the time to provide your feedback. We are extremely proud of each member of our team and love hearing from our happy customers. I’ll be sure to pass your feedback on. Best wishes from all at Andrew Grant.

5/5

Google

Extremely helpful and thorough - Abigail Hill and the rest of the team at Andrew Grant made our application process and moving in easy!

Hannah · 30 July 2022 · Andrew Grant Worcester (Cupola Court)

Agent replied · 30 July 2023

Thank you Hannah for your 5 star review of our letting service, we are thrilled to have helped you move into your new home with ease.

5/5

Google

Will was a great help in walking me through the processes. Very quick to respond, supportive and ensured a smooth moving process.

Craig · 30 July 2022 · Andrew Grant Worcester (Cupola Court)

Agent replied · 30 July 2023

Thank you very much Craig for your positive feedback, Will and all the team here work hard to deliver a high standard of service but are always grateful to hear they continue to succeed in doing so.

5/5

Google

Have let a few properties through Will at Andrew Grant. Really responsive, a pleasure to deal with, and always successful. Keep up the good work 👍 …

Deb · 30 July 2022 · Andrew Grant Worcester (Cupola Court)

Agent replied · 30 July 2023

Good afternoon Deb, thank you so much for your extremely positive and 5-star review of our service and that of William. Thank you for taking the time to provide your feedback. We are extremely proud of each member of our team and love hearing from our happy customers. I’ll be sure to pass your feedback on. Best wishes from all at Andrew Grant.

1/5

Google

Very little information given and we were lead to believe we were ready to complete 4 times before we actually did. If Andeew Hrant had known the full details of the sale before selling it then it wouldn't have taken us nearly a year to actually get the keys to the hisie! on multiplhjkke occasions

Jessie · 30 July 2022 · Andrew Grant Worcester (Cupola Court)

Agent replied · 30 July 2023

We completely understand your frustration as a buyer, however our ability to exchange in this case relied upon when probate was finally granted. When it was, we only took 4 days to complete our work. The problem arose because whilst we can take a general view on timing in these cases, the ability to exchange relies upon the probate office and any issues with the executors. In this case the probate process was unnecessarily lengthy, resulting in unfortunate stress and complications for you. We are going to improve the advice we offer to prospective purchasers on this issue and in the meantime are very sorry for the problems you suffered.

5/5

Google

Excellent service From viewing to the whole process of tenant application was very professional. The staff were very helpful & friendly. Thank you to Will and Abi making the whole process run smoothly.

Mary · 30 July 2022 · Andrew Grant Worcester (Cupola Court)

Agent replied · 30 July 2023

Thank you very much Mary for your review, we are glad to have helped make the process smooth and look forward to taking care of your needs during your tenancy.

5/5

Google

Very professional, friendly and prompt service! Samuel is very knowledgeable about the market and kept us in the loop throughout the process. We have no problems using Andrew grant again.

Diamond · 30 July 2022 · Andrew Grant Worcester (Cupola Court)

Agent replied · 30 July 2023

Good morning and thank you for your kind words towards our service and of Samuel, we look forward to doing business with you again in the future. Thank you once again and have a great day, from all of us at Andrew Grant.

5/5

Google

Andrew Grant Lettings were very helpful and efficient when finding a new tenant for our property. The whole experience was hassle free and both Will and Abigail were always prompt in answering any queries

Beth · 30 July 2022 · Andrew Grant Worcester (Cupola Court)

Agent replied · 30 July 2023

Good afternoon Beth, thank you so much for your extremely positive and 5-star review of Andrew Grant Lettings and the team. We are extremely proud to receive such reviews and love hearing from our happy customers. I’ll be sure to pass your feedback on. Best wishes from all at Andrew Grant.

5/5

Google

Andrew Grant Estate Agents have been very thorough and professional at all times. A special mention of Molly Everitt has to be made, she was outstanding and very thorough. Well done!

Joel · 30 July 2022 · Andrew Grant Worcester (Cupola Court)

Agent replied · 30 July 2023

Good afternoon Joel, thank you for your kind words towards our comprehensive lettings service and that of Molly, we'll be sure to forward your thanks onto her. Thank you once again and have a great day, from all of us at Andrew Grant.

5/5

Google

Will at Andrew Grant did a fantastic job for us to rush through a tenancy in unusual circumstances. We are returning form 5 years overseas so don't really fit many of the standard systems. He kept on top of the whole process to make sure it came through and we are settling into Worcestershire searching for our long term home.

Simon · 30 July 2022 · Andrew Grant Worcester (Cupola Court)

Agent replied · 30 July 2023

Good morning Simon, thank you so much for your extremely positive and 5-star review of our Property Management service and particularly, Will. We are extremely proud of each member of the Lettings team and love hearing from our happy customers. I’ll be sure to pass your feedback on. Best wishes from all at Andrew Grant we hope you will be happy in your new home and wish you all the best.

5/5

Google

Had very good service throughout the process. The local rep Jo was excellent and valued the house higher than other agencies. We achieved the asking price. The video was high quality and was a real selling aid. Had lots of viewings with many offers. The administration was well done by Louise and her colleagues. Was initially concerned by the lack of a Malvern office, but the business is now done online.

Jaspar · 30 July 2022 · Andrew Grant Worcester (Cupola Court)

Agent replied · 30 July 2023

Thank you for placing your property in our care in the first instance and for your 5 star review, we are very pleased our service matched your expectations. Having moved to a centralised office with local agent model, in line with the UK’s two leading prestige agents, we are able to offer a higher level of support expertise than the historic high street model provides, whilst our agents remain local. I am delighted our model and method has again proved its worth in working to achieve highest returns.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Andrew Grant

Which Andrew Grant office has the most reviews?

Worcester (Cupola Court) has the most, with 488 reviews rated 4.7 out of 5, followed by Country Homes with 70.

Where are the Andrew Grant offices?

The 15 Andrew Grant offices, by town:

  • Bromsgrove (44 High Street): 44 High Street, Bromsgrove, West Midlands, B61 8HQ
  • Commercial: 44 High Street, Bromsgrove, Worcestershire, B61 8HQ
  • Country Homes: Cupola Court, Spetchley Park Estate, Worcester, WR5 1RS
  • Droitwich: 9 Victoria Square, Droitwich, Worcestershire, WR9 8DE
  • Henley-in-Arden: 116a High Street, Henley-in-Arden, Warwickshire, B95 5BS
  • Hereford: Thorpe House, 29 Broad Street, Hereford, Herefordshire, HR4 9AR
  • Kidderminster: Marlborough House, Worcester Street, Kidderminster, Worcestershire, DY10 1EN
  • Ludlow: 15 High Street, Ludlow, Shropshire, SY8 1BS
  • Malvern: 17 Worcester Road, Malvern, Worcestershire, WR14 4QY
  • Pershore: 2 High Street, Pershore, Worcestershire, WR10 1BG
  • Redditch: 18 Church Green East, Redditch, Worcestershire, B98 8BP
  • Solihull: 163 High Street, Solihull, West Midlands, B91 3ST
  • Stourbridge: 5 Foster Street, Stourbridge, West Midlands, DY8 1EL
  • Stratford-upon-Avon: 2-3 Union Street, Stratford-upon-Avon, Warwickshire, CV37 6QT
  • Worcester (Cupola Court): Cupola Court, Spetchley Park Estate, Worcester, WR5 1RS
What do sellers say about Andrew Grant?

143 reviews from sellers, rated 4.8 out of 5 on average. For example, Stephanie wrote: "Andrew Grant, in particular Stuart Bass, put a human perspective on what turned out to be the most traumatic of times for us. Our property was a Probate sale ..."

What do buyers say about Andrew Grant?

72 reviews from buyers, rated 4.5 out of 5 on average. For example, Amy wrote: "Really positive experience with all the staff we have interacted with - 3 in total - Georgina, Lara and I don't remember the third lady's name - ..."

What do landlords say about Andrew Grant?

36 reviews from landlords, rated 4.9 out of 5 on average. For example, Karen wrote: "We were new Landlords and going to be living abroad, so we were a little apprehensive. We need not worry as the service that has been provided by everyone in ..."

What do tenants say about Andrew Grant?

62 reviews from tenants, rated 4.6 out of 5 on average. For example, Zoe wrote: "I would like to nominate Leanne Fletcher for her exemplary service to me. Throughout my rental I have felt at all times she has dealt with me professionally ..."

Has Andrew Grant won any awards?

Yes. In The Trusted Agent 2026 awards: Andrew Grant, Worcester won Trusted Agent.

The Trusted Agent

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