5/5
Rating only, no written review.
Agent replied · 30 July 2023
Good morning Luke, thank you so much for your 5-star review. Best wishes from all at Andrew Grant.

Trusted Agent profile · Worcestershire, West Midlands, Warwickshire and more
Verified
★★★★★
796 reviews across 15 offices and 3 platforms
Andrew Grant has 15 offices, in Worcester (two offices), Pershore, Droitwich, Stourbridge, Redditch, Malvern, Solihull, Bromsgrove (two offices), Ludlow, Henley-in-Arden, Stratford-upon-Avon, Kidderminster and Hereford (Worcestershire, West Midlands, Warwickshire, Shropshire and Herefordshire). Together they have 796 reviews on three platforms, rated 4.6 out of 5 overall.
398
Reviews on Google
All 15 offices
48
Reviews on Facebook
All 15 offices
350
Reviews on View Agents
All 15 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Andrew Grant, in particular Stuart Bass, put a human perspective on what turned out to be the most traumatic of times for us. Our property was a Probate sale ...Read all 143 from sellers
Really positive experience with all the staff we have interacted with - 3 in total - Georgina, Lara and I don't remember the third lady's name - ...Read all 72 from buyers
We were new Landlords and going to be living abroad, so we were a little apprehensive. We need not worry as the service that has been provided by everyone in ...Read all 36 from landlords
I would like to nominate Leanne Fletcher for her exemplary service to me. Throughout my rental I have felt at all times she has dealt with me professionally ...Read all 62 from tenants
Andrew Grant's 15 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Andrew Grant, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Good morning Luke, thank you so much for your 5-star review. Best wishes from all at Andrew Grant.
5/5
Rating only, no written review.
Thank you Nigel for your 5-star review. Best wishes from us all at Andrew Grant.
5/5
Rating only, no written review.
Thank you Rebecca for your 5-star review. We wish you all the best in your new home.
5/5
Great site
Good Morning Orchid! Thank you for the lovely comment. Our development team have worked hard to design and produce our new site and we think they have done a wonderful job. It is good to have it confirmed by our customers. Thank you once again and have great day, from all of us at Andrew Grant.
5/5
Really professional service.
Good morning Tracy and thank you so much for your 5-star review of our service. Thank you for taking the time to provide your feedback. Best wishes from all at Andrew Grant.
3/5
Just like the rest of them......
Dear Mr Marshall, our standards and the intensive approach we employ delivers results that are generally at the top of the industry. We aim to provide an informative, responsive and comprehensive service to all of our clientele. We don't have your name recorded on our platform and so you may be commenting for another party. Whatever the case, we would be keen to discuss your particular experience and so please don't hesitate to call us on 01905 734 734 and let us know where we seem to have fallen short. Whilst we strive to do so, it is of course impossible to get everything right at all times. We are therefore most grateful when any area that would benefit from attention is brought to our notice.
5/5
First class service thank you. Richard Campbell
Good afternoon Richard, thank you so much for your 5-star review of our service. Best wishes from all at Andrew Grant.
5/5
Very straightforward letting process, good communications with professional staff.
Good afternoon Nick, thank you so much for your 5-star review of our Lettings and Property Management service. We love hearing from our happy customers. Best wishes from all at Andrew Grant.
5/5
Will and Abigail were helpful and responsive to any queries.
Good morning and thank you so much for your 5-star review of our service and of Will and Abigail's support. Thanks for taking the time to provide your feedback. We are extremely proud of each member of our team and love hearing from our happy customers. I’ll be sure to pass your feedback on to the team. Best wishes from all at Andrew Grant.
5/5
As a landlord, I am happy with the way in which Andrew Grant manages my property.
Good morning, thank you so much for your 5-star review of our Lettings and Property Management service. We are extremely proud of each member of our team and love hearing from our happy customers. I’ll be sure to pass your feedback on. Best wishes from all at Andrew Grant.
5/5
Andrew Grant have only one plus one and only Rebecca Smith H A Abbasi A H Abbasi
Good morning and thank you so much for your extremely positive and 5-star review of our Lettings service and of Rebecca. Thank you for taking the time to provide your feedback. Best wishes from all at Andrew Grant.
5/5
I find the service I receive from Andrew Grant, particularly Molly, to be prompt, friendly, thorough and professional.
Good afternoon Moira and thank you so much for your 5-star review of our service and of Molly. Thanks for taking the time to provide your feedback. We are extremely proud of each member of our team and love hearing from our happy customers. I’ll be sure to pass your feedback. Best wishes from all at Andrew Grant.
5/5
Very professional and attentive service. Held our hand all the way to completion of rental. Thank you.
Thank you Cathie for your kind review, we were delighted to work with you renting out your property. As always, we will seek to provide a professional and attentive service throughout the remainder of the tenancy.
5/5
Great service and very engaging. The Agent, Will was very responsive and helped us with any question we had. Would definitely recommend!
Good afternoon Nick and thank you so much for your 5-star review of our service and that of Will. Thanks for taking the time to provide your feedback. We are extremely proud of each member of our team and love hearing from our happy customers. I’ll be sure to pass your feedback on. Best wishes from all at Andrew Grant.
5/5
Extremely helpful and thorough - Abigail Hill and the rest of the team at Andrew Grant made our application process and moving in easy!
Thank you Hannah for your 5 star review of our letting service, we are thrilled to have helped you move into your new home with ease.
5/5
Will was a great help in walking me through the processes. Very quick to respond, supportive and ensured a smooth moving process.
Thank you very much Craig for your positive feedback, Will and all the team here work hard to deliver a high standard of service but are always grateful to hear they continue to succeed in doing so.
5/5
Have let a few properties through Will at Andrew Grant. Really responsive, a pleasure to deal with, and always successful. Keep up the good work 👍 …
Good afternoon Deb, thank you so much for your extremely positive and 5-star review of our service and that of William. Thank you for taking the time to provide your feedback. We are extremely proud of each member of our team and love hearing from our happy customers. I’ll be sure to pass your feedback on. Best wishes from all at Andrew Grant.
1/5
Very little information given and we were lead to believe we were ready to complete 4 times before we actually did. If Andeew Hrant had known the full details of the sale before selling it then it wouldn't have taken us nearly a year to actually get the keys to the hisie! on multiplhjkke occasions
We completely understand your frustration as a buyer, however our ability to exchange in this case relied upon when probate was finally granted. When it was, we only took 4 days to complete our work. The problem arose because whilst we can take a general view on timing in these cases, the ability to exchange relies upon the probate office and any issues with the executors. In this case the probate process was unnecessarily lengthy, resulting in unfortunate stress and complications for you. We are going to improve the advice we offer to prospective purchasers on this issue and in the meantime are very sorry for the problems you suffered.
5/5
Excellent service From viewing to the whole process of tenant application was very professional. The staff were very helpful & friendly. Thank you to Will and Abi making the whole process run smoothly.
Thank you very much Mary for your review, we are glad to have helped make the process smooth and look forward to taking care of your needs during your tenancy.
5/5
Very professional, friendly and prompt service! Samuel is very knowledgeable about the market and kept us in the loop throughout the process. We have no problems using Andrew grant again.
Good morning and thank you for your kind words towards our service and of Samuel, we look forward to doing business with you again in the future. Thank you once again and have a great day, from all of us at Andrew Grant.
5/5
Andrew Grant Lettings were very helpful and efficient when finding a new tenant for our property. The whole experience was hassle free and both Will and Abigail were always prompt in answering any queries
Good afternoon Beth, thank you so much for your extremely positive and 5-star review of Andrew Grant Lettings and the team. We are extremely proud to receive such reviews and love hearing from our happy customers. I’ll be sure to pass your feedback on. Best wishes from all at Andrew Grant.
5/5
Andrew Grant Estate Agents have been very thorough and professional at all times. A special mention of Molly Everitt has to be made, she was outstanding and very thorough. Well done!
Good afternoon Joel, thank you for your kind words towards our comprehensive lettings service and that of Molly, we'll be sure to forward your thanks onto her. Thank you once again and have a great day, from all of us at Andrew Grant.
5/5
Will at Andrew Grant did a fantastic job for us to rush through a tenancy in unusual circumstances. We are returning form 5 years overseas so don't really fit many of the standard systems. He kept on top of the whole process to make sure it came through and we are settling into Worcestershire searching for our long term home.
Good morning Simon, thank you so much for your extremely positive and 5-star review of our Property Management service and particularly, Will. We are extremely proud of each member of the Lettings team and love hearing from our happy customers. I’ll be sure to pass your feedback on. Best wishes from all at Andrew Grant we hope you will be happy in your new home and wish you all the best.
5/5
Had very good service throughout the process. The local rep Jo was excellent and valued the house higher than other agencies. We achieved the asking price. The video was high quality and was a real selling aid. Had lots of viewings with many offers. The administration was well done by Louise and her colleagues. Was initially concerned by the lack of a Malvern office, but the business is now done online.
Thank you for placing your property in our care in the first instance and for your 5 star review, we are very pleased our service matched your expectations. Having moved to a centralised office with local agent model, in line with the UK’s two leading prestige agents, we are able to offer a higher level of support expertise than the historic high street model provides, whilst our agents remain local. I am delighted our model and method has again proved its worth in working to achieve highest returns.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Worcester (Cupola Court) has the most, with 488 reviews rated 4.7 out of 5, followed by Country Homes with 70.
The 15 Andrew Grant offices, by town:
143 reviews from sellers, rated 4.8 out of 5 on average. For example, Stephanie wrote: "Andrew Grant, in particular Stuart Bass, put a human perspective on what turned out to be the most traumatic of times for us. Our property was a Probate sale ..."
72 reviews from buyers, rated 4.5 out of 5 on average. For example, Amy wrote: "Really positive experience with all the staff we have interacted with - 3 in total - Georgina, Lara and I don't remember the third lady's name - ..."
36 reviews from landlords, rated 4.9 out of 5 on average. For example, Karen wrote: "We were new Landlords and going to be living abroad, so we were a little apprehensive. We need not worry as the service that has been provided by everyone in ..."
62 reviews from tenants, rated 4.6 out of 5 on average. For example, Zoe wrote: "I would like to nominate Leanne Fletcher for her exemplary service to me. Throughout my rental I have felt at all times she has dealt with me professionally ..."
Yes. In The Trusted Agent 2026 awards: Andrew Grant, Worcester won Trusted Agent.