Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Showing 4,166 reviews on Google only. Show every review
5/5
GoogleAfter getting denied 28 houses, Kirsty Grant gave us the great news we’d been accepted. She made the process so quick and professional and we’re very grateful. Thanks Your Move and Thankyou Kirsty!
We're so glad we were able to help you find your property. Thank you for taking the time to leave a review. Best of luck in your new property.
5/5
GoogleStarted renting recently through Your Move Consett, special thanks to Kirsty who dealt with us she's been most helpful answering all of our questions, keeping us posted throughout the process despite the holiday break and providing an excellent service through and through, highly recommend of you're looking to rent.
Glad we could help Chris! Thanks for leaving the review.
5/5
GoogleFrom start to finish Sam and the team were excellent. They were incredibly professional and always kept in touch with us every step of the way. Would highly recommend their service. Thank you team.
We are delighted to hear you felt you have received excellent service from our Consett team and that you would recommend us. Thanks so much for the review. Best wishes from us all at Your Move.
5/5
GoogleVery happy with Your Move Consett. Everyone is helpful, friendly and easy to work with. So thanks to the team - especially Annette, Sam and Carol.
4/5
GoogleRecently sold a house through Your Move and would just like to compliment the staff on the whole process with the successful completion of the sale this week. Even though I was abroad during the sale the staff team kept me up to date with the sale and any questions I had a team member responded quickly. Thanks once again.... Stephen
Glad we could be of service and so delighted to hear you would recommend us. Thank you so much for taking the time to leave the review. Best wishes from us all at Your Move.
5/5
GoogleJust purchased a property with your move in consett and they couldn’t be more helpful! Samantha hannant was great in dealing with the process of securing my new home! I can’t thank her enough! So excited for the big move! Thanks again!
We are so pleased to hear you received excellent service from our Consett branch. Thanks for taking the time to leave the review Ashley. We wish you the best of luck in your new home.
5/5
GoogleI have recently sold a property through Your Move in Consett. The process has been seamless throughout, from valuation to sale. The whole team were amazing but specifically Sam Crunden and Sam Hannant. Would definitely recommend to anyone looking to sell. Thank you.
Thanks for taking the time to leave your review Claire. We are delighted to hear you received excellent service from Sam & Sam. Best wishes from us all at Your Move.
5/5
GoogleJust wanted to recommend this place, having recently been looking for a property to buy. We are now sorted, but the service provided by Annette in particular was always really friendly and knowledgeable. Wouldn't hesitate to recommend or use in future.
Thanks for taking the time to leave your review Jill. We are so pleased to hear you have received great service from our Consett branch.
5/5
GoogleJust used Your-Move Consett again to sell my house, I wouldn't hesitate in using them again if I was going to sell this house. I dealt with Sam, Sam, Carol & Sue with good communications and they were prompt in returning calls with queries through out the sale.
5/5
GoogleFantastic and friendly team at Your Move - Consett, Kirsty Affleck the branch director, Carol Hardman, Sam Hannant and Sam Carruthers the team have always made themselves available to answer any questions or provide advice on our property. Highly recommend.
5/5
GoogleEveryone at the Consett branch were great with our recent house purchase (especially when we were doing it long distance!). Hannah was especially helpful. Can thoroughly recommend the team for anyone thinking of selling their house.
Hi Alison, thanks for your review. We are glad everything went well during your purchase. All the best in your new home from everyone at Your Move
5/5
GoogleCouldnt reccomend your move enough! We recently rented out our house and Kirsty dealt with everything out for us. We had a lot of questions and nothing was too much trouble for her. She made the process so easy by keeping us up to date throughout and advising us of what we needed to do. Great team!
That's great to hear! Thanks for taking the time to leave your review Laura.
5/5
GoogleFollowing a recent property sale I fully recommend this business, particularly Annette Storey, who dealt with the matter in a thoroughly friendly and professional manner. The sale went through without a hitch, and all thanks to Annette's brilliant knowledge. Many thanks
5/5
GoogleI recently had a great experience with Your Move. Kirsty was absolutely amazing and went above and beyond helping us search for a rental property. Kirsty has also helped us in the past and she always does everything she can, you couldn’t ask for a better agent 😊 …
5/5
GoogleYour move in Consett were fantastic throughout our recent move, everyone was friendly and helpful. A special mention to Kirsty who is the branch manager- nothing was too much trouble and went above and beyond to get things to run as smoothly as possible. Many thanks to you all!
We are really pleased we could help you. Thank you for leaving your review we really appreciate it. Good luck in your new home.
5/5
GoogleHad a meeting today with Annette Storey from Consett branch. Very helpful,professional and extremely friendly. Would recommend Y our Move to anyone wanting to sell their house. Thankyou Annette
5/5
GoogleSuperb swift service, sold our family home and completed the sale in less than four months. Thank you to Carol, Sam, Sue, Annette and Branch Manager Kirsty for keeping us updated every step of the way. Highly recommended.
Thanks so much Karen for taking the time to leave your review. We are delighted to hear you have had great service from our Consett team and that you would recommend us to others. Good luck with your next chapter from us all at Your Move.
5/5
GoogleI am a landlord, so it is important to me to get the right estate agents to deal with all the time. Well Your Move are the best, certainly in Consett and have used them for years now. They reply quickly to any queries, photos are good, professional outfit and all the staff on the same page there. Will use them forever.
5/5
GoogleMyself and my partner had a viewing with Kirsty, she was very accommodating and we were able to select a date to view the property when it was convenient for us. She was always prompt at responding to our emails, when we had queries and offered us a second viewing. She was knowledgeable on the property and was able to answer all our questions. She was patient we never felt rushed. I would recommend her to other friends/family looking to rent property. Thank you Kirsty you are a credit to the team.
I'm so pleased to hear Kirsty provided such a great service. We really appreciate you taking the time to leave a review.
5/5
GoogleMyself and my partner recently moved into our first home together, the service, communication and genuine support from Kirsty Affleck made our experience so much easier than we imagined. As a young couple looking for our first home we had many questions but Kirsty was amazing with providing all the information and guidance for us daily, we are so grateful for the service provided to us and we loved our moving in package gifted to us!
We are so pleased you felt well supported by Kirsty and felt you received excellent service to support you through an exciting time. Thanks for taking the time to leave your review Mckenzie. We wish you the best of luck in your new home.
5/5
GoogleThe whole agency was super friendly, prompt, precise, and helpful. They tried above and beyond to accomodate my viewing needs, and they helped to find the right properties. They were continuously communicating, and informed me about properties and procedures promptly. Both of the agents showing me around were extremely professional, helpful, and just generally very nice. This agency was the best experience ever in my life so far.
5/5
GoogleExcellent service provided by Annette at the Consett branch. She was extremely helpful and very efficient, actioning my requests quickly and calling to keep me updated. She is a very friendly and personable member of the team. Highly recommended.
5/5
GoogleI have found the staff at the Consett branch to have fantastic customer service, they are always polite, friendly, informative, and efficient. Kirsty is a credit to your business, I feel that she really cares about people and strives to help them in their search for the perfect home. I would not hesitate to recommend your move to anyone looking for a new home whether that's buying or renting.
Thanks for taking the time to leave your review Jasmine. We are so pleased to hear you have received fantastic customer service. Best of luck in your new home from us all at Your Move.
5/5
Googlefriendly and professional staff and services
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
