★★★★★ 5/5
GoogleYour Move in Rowlands Gill were brilliant in helping us achieve the sale of our house. Alex came initially to value the house and he was thorough and professional in his valuation He was fair and honest at all times We were very impressed that the girls in the office, Abi, Claire and Bridie all took the time to look round our house so that they knew what they were talking about to potential buyers. They were always attentive and professional whenever we had any queries. They are a good team who we can thoroughly recommend.
Maria · 21 October 2023 · Your Move Rowlands Gill
Agent replied · 20 November 2023
Thank you Maria for taking the time to leave us a review, we really appreciate it your kind words. Best Wishes in your new home, Abi + the team at Your Move Rowlands Gill.
★★★★★ 5/5
GoogleIf you're looking for a reliable, friendly and supportive local estate agent, I can't recommend Your Move Rowlands Gill enough! The service I have received so far has been amazing and I'm so glad I decided to work with the team in the Rowlands Gill branch.
From the initial meeting with Alex, he was very informative and helpful in explaining the whole process and took great pictures of the house to market. I have had further support from Abi, Claire and Bridie and everyone I have dealt with has been so friendly, helpful and the communication has been great. Everything has gone very smoothly and they successfully found someone to buy my house within 5 days of it going on the market. This is the first time I have ever sold a property and the team have been so supportive and quick in getting back to me whether by phone or email answering any questions I have and keeping me up to date with progress. I would not hesitate in recommending to my friends and family and would definitely use again in the future. Thanks again everyone at Your Move Rowlands Gill for making my first house sale so straightforward and stress free!
Jemma · 21 October 2023 · Your Move Rowlands Gill
Agent replied · 20 November 2023
Thank you Jemma for your kind words, it has been a pleasure in securing you a buyer. We wish you well for the future, Abi and all of the team at Your Move Rowlands Gill.
★★★★★ 5/5
GoogleFrom start to finish, Sarah and her team were professional, helpful, responsive and friendly. Many thanks from us! :)
Ed · 21 October 2023 · Your Move Wallsend
Agent replied · 20 November 2023
Thank you very much for your kind review of our services Edward, much appreciated. Best wishes from the whole team
Sarah Thomas
Branch Manager
★★★★★ 5/5
GoogleFollowing a family bereavement we had to sell a property. There were some difficult issues relating to neighbours. The Your Move Team could not have been more helpful and persevered through some challenging situations.
We opted to use the online auction service and this worked very well. The in-house team including Medway Law were excellent and kept us supported and informed the whole time.
We have greatly appreciated all the help they provided and are happy to recommend them to others.
Simon · 21 October 2023 · Your Move Wallsend
Agent replied · 20 November 2023
Thank you so much for your review Simon, you have been a pleasure to work with and I'm delighted that the process went smoothly via auction.
Best Wishes to you and the family
Sarah Thomas
Branch Manager
★★★★★ 5/5
GoogleI have used the team at Your Move Wallsend to sell two of my properties now which I also bought from them too. As a local property developer I have dealt with a lot of estate agents! I have spoken mostly with Sarah Thomas and Sarah Smith and have been impressed with the quality of service throughout. They know the local area well, have great communication and have a good understanding of the need for ensuring timely purchases and sales for an impatient property developer like me! Highly recommend.
Will · 21 October 2023 · Your Move Wallsend
Agent replied · 20 November 2023
Thank you for your review Will, always a pleasure and we hope to sell to you and for you again in the future
Sarah Thomas
Branch Manager
★★★★★ 5/5
GoogleFirst Class Service from start to finish, Ashley kept us informed regularly and went beyond to help us through sticky situations, well done to Louise, Ashley and Abbie.
Linda · 21 October 2023 · Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)
Agent replied · 17 June 2024
Dear Linda, thank you for your kind words. We were delighted to get the sale through for you and all the best in your new home.
★★★★★ 5/5
GoogleGreat experience from start to finish buying our first home with Ashley. Communication was quick and attentive, Ashley was a big help particularly when we couldn’t reach the sellers solicitors. If we chose to sell in future we’d happily go through Your Move. Thanks!
Lauren · 21 October 2023 · Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)
★★★★★ 5/5
GoogleReally great service especially the after sales department.
Chris · 20 October 2023 · Your Move Chris Stonock Durham (89)
Agent replied · 16 June 2024
Hi Chris thanks for taking the time to leave your review for our after sales department. Best of luck in your new home 😄 …
★★★★★ 5/5
GoogleThe staff at the Durham Office were always friendly and helpful. They kept me fully informed throughout the selling process and I would highly recommend them to anyone looking to sell their property in the Durham area.
Chas · 20 October 2023 · Your Move Chris Stonock Durham (89)
Agent replied · 16 June 2024
Thank you so much for taking the time to leave the review Chas. We are so pleased to hear you have received excellent service from our Durham branch. We wish you the best of luck for the future 😄 …
★★★★★ 5/5
GoogleNicky and her team handled the protracted negotiation of our property very efficiently with a first class level of service. Our purchase wasn’t straightforward and they had to work very hard behind the scenes with the vendor to get to get us to completion. We would most certainly recommend Your Move Durham to friends and family. A big thank you to Nicky, Annaleigh and Dominic for their professionalism and service.
Karen · 20 October 2023 · Your Move Chris Stonock Durham (89)
Agent replied · 16 June 2024
Thank you so much Karen for your lovely review for our Durham team. It means the world to us that you were happy with the service from Nicky, Annaleigh and Dominic and we really appreciate your recommendations. Best of luck in your new home 😄 …
★★★★★ 5/5
GoogleRating only, no written review.
Helder · 20 October 2023 · Your Move Chris Stonock Chester Le Street (53 Front Street)
★★★★★ 5/5
GoogleA professional and friendly service which made moving house a less stressful experience thanks to Sharon and her team.
Richard · 20 October 2023 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 16 June 2024
Thank you so much for your lovely review it means alot to me and the team. Good luck in your new home. 😃 …
★★★★★ 5/5
GoogleExcellent service and communication throughout the sales process. Sold our house within days. Would highly recommend.
Maria · 20 October 2023 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 16 June 2024
Hi Maria, thank you so much for you review it means so much to us. Good luck in your new home 😊 …
★★★★★ 5/5
GoogleFirst class service from Consett office, go above and beyond to help! Thanks to Kirsty, both Sam's and Carol, professional and friendly team, always have time for you!
Chris · 19 October 2023 · Your Move Consett
Agent replied · 6 February 2024
Thank you Chris for taking the time to leave us a review, we really appreciate it. Best Wishes in your new home, Kirsty + the team at Your Move Consett.
★★★★★ 5/5
GoogleRating only, no written review.
Michael · 19 October 2023 · Your Move Chris Stonock Sunderland (4A Athenaeum Street)
Agent replied · 15 June 2024
Thank you for your 5* review Michael. 😊 …
★★★★★ 2/5
GoogleCompletely unwilling to do an incredibly easy job
Joshua · 19 October 2023 · Your Move Chris Stonock Sunderland (4A Athenaeum Street)
Agent replied · 15 June 2024
Good Afternoon Joshua, I am sorry that you feel Your Move have not been helpful in your request. As discussed on the telephone, we do have a minimum standard of condition that we require for our rental properties and unfortunately we cannot assist you with your request until this standard is met. I have provided you with a list of the relevant work required to the property for Your Move to assist you with renting the property, as/when this work is completed we will be more than happy to assist you in finding a tenant. Kind regards, Sam.
★★★★★ 5/5
GoogleReally friendly and helpful, keeping us informed of sale progress.
Rachel · 19 October 2023 · Your Move Chris Stonock Sunderland (4A Athenaeum Street)
Agent replied · 15 June 2024
Thank you for your kind review Rachel, it's very much appreciate by team Sunderland. Sam 😊 …
★★★★★ 5/5
GoogleGreat staff, always keen to help and very responsive. Our selling experience with them has been first rate.
Cathie · 19 October 2023 · Your Move Chris Stonock Sunderland (4A Athenaeum Street)
Agent replied · 15 June 2024
Thanks Cathie, we really appreciate your kind words. It's been lovely working with you. Sam
★★★★★ 5/5
GoogleI use Your Move to find tenants for my properties. The whole process is carried out seamlessly by the team in the office. Nothing is ever too much trouble. They know their stuff and keep me right.
Alma · 19 October 2023 · Your Move Chris Stonock Sunderland (4A Athenaeum Street)
Agent replied · 15 June 2024
Thank you for your lovely review Alma, we appreciate your continued business. Kind regards, Sam.
★★★★★ 5/5
GoogleI recently had the privilege of working with Your Move Sunderland to sell my house, and I couldn't be more delighted with the experience. From the beginning to the end, they demonstrated an outstanding level of professionalism and unwavering commitment to making the entire process seamless and successful.
First and foremost, their in-depth knowledge of the local real estate market was truly impressive. They provided me with a comprehensive analysis of the area, helping me set an optimal asking price that attracted potential buyers promptly.
What truly stood out was their exceptional communication. Throughout the journey, they ensured I was well-informed at every stage, promptly addressing any questions or concerns I had. This level of transparency and accessibility significantly reduced the typical stress associated with selling a home.
Moreover, Your Move Sunderland's dedication to going the extra mile was apparent. They not only effectively marketed my property but also offered valuable advice on staging and presentation, enhancing the appeal of my home to potential buyers.
During negotiations, they skillfully represented my interests, ensuring I received a fair deal. Their negotiation expertise and deep market insights were instrumental in closing the sale successfully.
In conclusion, choosing Your Move Sunderland as my estate agent was undoubtedly a wise decision. Their professionalism, market knowledge, and unwavering dedication exceeded my expectations. I wholeheartedly recommend their services to anyone in the Sunderland area looking to buy or sell their property. Thank you, Your Move Sunderland, for an exceptional job well done!
Alfie · 19 October 2023 · Your Move Chris Stonock Sunderland (4A Athenaeum Street)
Agent replied · 15 June 2024
Thank you for such a kind review David. We really care about the service we deliver to our customers and it's lovely to hear this has enhanced your home moving experience. Thanks again, Sam.
★★★★★ 5/5
GoogleFantastic team, always happy to help and go the extra mile. Thank you 😊 …
Louise · 19 October 2023 · Your Move Chris Stonock Crawcrook (22 Main Street)
Agent replied · 15 June 2024
Thankyou so much for your kind review Louise, it was a pleasure working with you - we hope you are settling into your new home, from all the Crawcrook team.
★★★★★ 5/5
GoogleI have recently rented a beautiful country cottage from YOUR MOVE CHRIS STONOCK Durham City office . In my experience the agency leaves their competitors standing .Their transparency , efficiency and honesty impressed me greatly . Chera - Lise Robinson walked me through the seamless procedure, accompanied me on two visits to the property and introduced me to the Landlord at a meeting she set up .Chera- Lise is a consummate professional and a credit to the agency . Believe in love after love , very very impressed.
Michael · 9 October 2023 · Your Move Durham
Agent replied · 6 February 2024
Thank you Michael for your lovely review. It means the world to us that you were happy with the service from our Lettings Director, Chera-lise and we really do appreciate it 😄 …
★★★★★ 5/5
GoogleThe staff at the Durham Office were always friendly and helpful. They kept me fully informed throughout the selling process and I would highly recommend them to anyone looking to sell their property in the Durham area.
Chas · 9 October 2023 · Your Move Durham
Agent replied · 6 February 2024
Thank you so much for taking the time to leave the review Chas. We are so pleased to hear you have received excellent service from our Durham branch. We wish you the best of luck for the future 😄 …
★★★★★ 5/5
GoogleWe had been looking for a property for over a year, having had many viewings with multiple Estate Agents, and hands down the best experience we had was with Dominic at Your Move Durham. Dominic kept us informed of the market, called us regularly with updates (as did other members of the team in his absence), was very honest, sincere, professional and overall a genuinely decent person. Dominic gave us a very personable service without being a pushy sales guy or telling us what we wanted to hear. We are so pleased we manage to buy a property with Dominic at Your Move. The market needs more estate agents like Dominic and Your Move, absolute pleasure working with him and would recommend them to family and friends.
Samantha · 9 October 2023 · Your Move Durham
Agent replied · 6 February 2024
Thank you Samantha for your lovely review. It means the world to us that you were happy with the service from Dom and the rest of the team in Durham and we really appreciate your recommendations. We wish you all the best in your new home. 🏡 …
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