Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Showing 4,166 reviews on Google only. Show every review
5/5
GoogleWonderful agents that were helpful, informative, and kind. Abi, Alex, Claire and Brodie are a top notch team!
Thank you for taking the time to leave a review Andrew. We're delighted to hear that you were pleased with our service. Abi and the team in Rowlands Gill
5/5
GoogleThe staff are welcoming, friendly and knowledgable they helped us decided which method to use to sell our house and it sold within days of being listed.
Thank you Leslie for your repeat business, it's a testament to the hard work of the team and we are thankful to our lovely customers for choosing Your Move Sunderland. Sam 😃 …
5/5
GoogleAmazing estate agents. The staff are really helpful and are always on hand if you need any advice. Would highly recommend! The service is fantastic.
Thank you for a glowing review Lindsey, we really appreciate it and are grateful for your business. Sam 😊 …
5/5
GoogleGreat service, house sold within 3 weeks. Constant communication advising on offers and viewings. Lovely staff and would certainly recommend.
Thank you for you kind review Morgan. Sam 😊 …
5/5
GoogleAbsolutely outstanding service. From start to finish. Professional, patient and most of all nothing amazing client customer service nothing was ever an issue in regards to questions etc. All phone calls were returned and communication was more than key when all information was cascaded. In particular special mention of both Sarah’s. Having worked within the sector with your move prior for work purposes. This my first time using them for my professional sale and purchase and honestly was honestly first class service alongside, with their guidance and knowledge with the competitive selling market and dip within the market at the moment. We were reluctant to selling our home with the mortgage spikes and both Sarah’s made the process completely stress free and literally found the whole process so smooth. Given that we our house sold within approximately 12 days. I can’t thank you all enough for every single detail and time for us throughout the initial conveyancing process. I will be recommending to all friends and family if the time ever comes for them to need an estate agent.
It's been an absolute pleasure to help you Lauren. There's no better feeling than helping our valued customers in moving to their dream home. Both Sarahs are amazing and really care about their work and customers which is evident in your review. Thank you so much, we really appreciate your kind words. Sam 😊
5/5
GoogleGreat service with regular updates on the sale of my late fathers property. Provided quick responses to enquiries & they were a good go-between with the buyers to share information to help understand the progress of the other solicitors. Thanks to June, Abi, Alex, Claire and Bridie from Your Move, Rowlands Gill branch.
Thanks so much for your 5-star review and your kind comments, Colin. We're delighted to have been able to help you and your family with the sale and that you were really happy with the service from everyone in our experienced and dedicated Rowlands Gill team. Very best wishes and we hope we can assist you again in the future 😊 …
5/5
GoogleFaultless service from Sarah and all her team at Your Move. Thank you so much.
Thank you so much for your kind review Emma, you've been a pleasure to deal with and on behalf of my team we wish you all the best for the future Sarah Thomas Branch Manager
5/5
GoogleI recently used Your Move Wallsend to purchase my first property and had a very positive experience. Sarah Thomas was incredibly helpful and I had great communication throughout - which was particularly important to me as I was buying from outside of the area. I wouldn't hesitate to recommend them.
Thank you for your kind review Freddie. It's been a pleasure helping you purchase your first home and we home you are very happy in North Tyneside once you relocate. Sarah Thomas Branch Manager
5/5
GoogleReally great service especially the after sales department.
Hi Chris thanks for taking the time to leave your review for our after sales department. Best of luck in your new home 😄 …
5/5
GoogleFantastic customer service and reliability from everyone at Your Move Durham. Nicky Hall was always extremely friendly and helpful, keeping us up to date. Ian Taylor went above and beyond to ensure our move went to plan and Sue in Sales Progression made sure we were looked after in the lead up to completion day. Everyone at Your Move is proactive about ensuring things keep moving forward. Thank you.
Thank you Dan for your lovely review. It means the world to us that you were happy with the service from Nicky, Ian, Sue and the rest of the team and we really appreciate it. We wish you and Rachel all the best in your new home. 🏡 …
2/5
GoogleRating only, no written review.
Hi, I see your review has no name, if you are a customer of Your Move and have been dissatisfied with the service you have received I would welcome a conversation to try to resolve any concerns you have. It's disappointing that rather than this you have posted a 2 star review with no context as to why. As you can see from the many 5* reviews we have poor service is not common practice for us. However, if we have fallen short of our usual high standards I would like the opportunity to understand where we went wrong and how we can improve. Kind Regards, Sam.
5/5
GoogleThis is my second time using the Sunderland your move branch. Both times they have been amazing helping me chase up solicitors during stressful parts of the buying and selling process. All of staff of very friendly and helpful. Definitely recommend!
Thank you for you kind review Laura. We are very grateful for your repeat business. Kind regards Sam
5/5
GoogleStaff were very polite kind and very supportive everything went very smoothly no problems at all
Thank you Lynne for your kind words, it has been a pleasure in securing you a buyer. We wish you well for the future, Kirsty & All of the team at Your Move Consett
5/5
GoogleAmazing service from start to finish, thank you to Kirsty, Sam C and Sam H.
Thank you Lisa for your kind review. We wish you well in your new home. Best Wishes Kirsty and Your Move Consett team.
5/5
GoogleVery helpful staff and always cheerful! Would be wrong to single out any individual they were all very good at what they do.
Thank you for taking the time to leave a review Mr Forster. We're delighted to hear that you were pleased with our service when selling your property. Best Wishes Kirsty and the team in Consett
5/5
Google5 star service from the girls Sam H, Sam C, Kirsty and Carol 😊 Thank you soo much for everything!! …
Thank you Vicky for your kind review. Best Wishes Kirsty + the team at Your Move Consett.
5/5
GoogleFirst class service from Consett office, go above and beyond to help! Thanks to Kirsty, both Sam's and Carol, professional and friendly team, always have time for you!
Thank you Chris for taking the time to leave us a review, we really appreciate it. Best Wishes in your new home, Kirsty + the team at Your Move Consett.
5/5
GoogleFantastic service from the staff at Consett branch, from everyone we dealt with from the two Sams , Kirsty , Annette, everyone. Professional and very helpful.
Thank you Rob for taking the time to leave us a review. Best Wishes Kirsty + All at Your Move Consett.
5/5
GoogleSpeedy replies about the property we were interested in, got the viewing sorted quickly and all of the checks/deposits taken and paid ready to move in! Would highly recommend this branch and the Branch Director Kirsty 👌👌 …
Thank you Matty for taking the time to leave a review, we hope you are settled in your new home. Best Wishes from Kirsty & all of the team at Your Move, Consett.
5/5
GoogleIt was a pleasure dealing with Kirsty at Your Move, Consett. Very professional in answering all questions asked, and extremely helpful. I would highly recommend Kirsty and all of her team to anyone wishing to relocate. Thank you so much.
Thank you Robert for your lovely review. Best Wishes Kirsty + All at Your Move Consett.
5/5
GoogleI found myself a place with Your Move Consett. Everybody is so nice and helpful! And I want to thank Kirsty specially, because she really was so kind and helped me go through this bad days of mine..
Thank you Oyku for your kind review. It has been our pleasure in securing you a property and guiding you through the process. We wish you lots of luck in your new home 😊 Best Wishes Kirsty & All at Your Move. …
5/5
GoogleExcellent service from the girls at Consett, from start to finish. Both the Sams and Kirsty were brilliant. Made the whole process completely stress free for us. Excellent customer service, such a friendly and supportive team.
Lucy, thank you for your review and great to hear the process was stress free for you. Best Wishes from All at Your Move.
5/5
GoogleFrom start to finish, Sarah and her team were professional, helpful, responsive and friendly. Many thanks from us! :)
Thank you very much for your kind review of our services Edward, much appreciated. Best wishes from the whole team Sarah Thomas Branch Manager
5/5
GoogleFollowing a family bereavement we had to sell a property. There were some difficult issues relating to neighbours. The Your Move Team could not have been more helpful and persevered through some challenging situations. We opted to use the online auction service and this worked very well. The in-house team including Medway Law were excellent and kept us supported and informed the whole time. We have greatly appreciated all the help they provided and are happy to recommend them to others.
Thank you so much for your review Simon, you have been a pleasure to work with and I'm delighted that the process went smoothly via auction. Best Wishes to you and the family Sarah Thomas Branch Manager
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
