Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Showing 4,166 reviews on Google only. Show every review
5/5
GoogleIt was a pleasure to work with the Your Move team, me and my partner had bought an investment property and the customer service from the team was amazing, they kept us up to date and spoke through a lot of the steps with me over the phone or on email, very easy to get a hold of
Thank you for your kind review Tiffany. It's been lovely to work with you also. Jasmin, Sam, Sarah S, Sarah J, Chloe & Lynne 😊 …
5/5
GoogleRating only, no written review.
Thank you for your five star rating Jade. Michelle and the Crawcrook team
5/5
GoogleCan not fault the service of the staff at yourmove Crawcrook from Michelle the manager who’s knowledge is outstanding the friendly atmosphere and willingness to help from Katrina and Denise also Sophie who provides valuable information from various viewings and at ease friendly nature also Penny who as an apprentice is keen to help and get the right person for the task in hand
Thank you Colin for your lovely review, I am so pleased we have been able to help you securing your new home and have been able to assist with arranging your mortgage and conveyancing. We look forward to handing over the keys to you very soon. Michelle and the Crawcrook team
5/5
GoogleMichelle and the team were all very helpful, in particular Penny who was always willing to respond to questions and to keep the process moving to achieve a successful sale.
Thank you for your positive feedback Jean, it is really appreciated, both myself and Penny enjoyed working with you and again we thank you for your business. Michelle and Crawcrook team.
5/5
GoogleI have used Your Move in Crawcrook a few times but most recently towards the end of 2023. I can’t thank them enough for all the help they gave me. They went way above and beyond what was required of them and were supporting me in all areas of buying my home. I’m sure they must have been thinking “not her again !!😀” when I called or dropped in but if they were they didn’t let it show. Nothing was too much trouble and they were so understanding. Thanks so much Michelle, Denise, Katrina, Sophie and Penny. You’re all five star in my eyes 🌟
Thank you so much for your review Angela you were an absolute pleasure to work with at all times and we are so pleased you love your new home. We wish you all the very best. Michelle and the Crawcrook Team
5/5
GoogleI have dealt with this branch for a number years now. They are always friendly and professional and offer a fantastic rental and maintenance service. I would highly recommend Gillian who always goes above and beyond to find you the right tenant, compete with all the thorough checks.
Thank you for your lovely review Lisa and the loyalty you have shown to Your Move Whickham. We really do appreciate your business and we look forward to working with you for many more years to come. Kind regards Team Whickham
5/5
GoogleEveryone at Your Move was really approachable and helpful throughout the process of me buying my first home. Megan was brilliant in communicating with me and always got back quickly when I had a question or needed assistance. Hazel and Gillian were also great and very professional. Made getting my first home a lot less stressful.
Thank you for the review Lewis. We hope you are getting settled into your new home ! Kind regards - Your Move Whickham team.
5/5
GoogleRating only, no written review.
Thank you for your 5 star review Samira. The team and I really appreciate it, your positive feedback motivates us to continue to provide our customers with the excellent service they deserve. Sam, Sarah J, Sarah S, Chloe & Lynne. 😃 …
5/5
GoogleThe staff are pleasant always ready to help
Thanks you for your lovely review Janet. It's been lovely working with you. Sam, Sarah J, Sarah S, Chloe & Lynne. 😃 …
5/5
GoogleSarah and the team handled a purchase for us and could not of been more friendly and accommodating. Would use their services 100% in the future.
Thank you so much for your recommendation, we look to work with you in the future Sarah Nixon Branch Manager
5/5
GoogleGreat experience all round from initial viewing to completion. Nicola, Annaleigh, Ian, and Sue were all helpful, friendly, and communicative!
Thank you so much for your kind review James. We are delighted to hear that you have had such good service from the team at Durham. Best of luck in your New Home 😄 …
5/5
GoogleAlways impressed with the quick response back from any emails , Gail always efficient in managing the query . Would recommend the team at Wallsend branch .
Thank you so much for your lovely review Carol. Gail is an asset to our branch and I'm delighted you've been pleased with the service Sarah Thomas Branch Manager
4/5
GoogleSarah and the team helped me with requests to the seller of the property I wanted to buy. They responded quickly and professionally, and were always very nice when I came into the office.
Thank you so much for your review Adam, wishing you many years of happiness in your new home Sarah Nixon Branch Manager
5/5
GoogleYour move have managed our rental property for approximately 10 years now. There is a great team in the Wallsend office: Gail, Amy, Chloe, Sarah, Sarah S and Ashley. I have faith in the service they provide and would definitely recommend this estate agent.
Thank you so much for your lovely Victoria and for your long service with Your Move Wallsend. We really do appreciate your business and hope to work with you for a further 10 years and beyond Sarah Nixon Branch Manager
5/5
GoogleAlex,Abi,Claire and Bridie have all been most helpful professional and personable in the handling of our purchase so far. Abi particularly has been very communicative keeping us abreast of developments, which will hopefully conclude soon.
Hello Philip, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Kind regards, Abi and the team at Rowlands Gill
5/5
GoogleI would definitely recommend Your Move in Durham. Ian, Nicky and Annaleigh were excellent the customer service was brilliant. Very helpful!
Thanks so much for Georgia. We are delighted to hear you have been happy with the service our Durham branch has provided you with. Best of luck for future 😄 …
5/5
GoogleEvery aspect of the service I received was excellent, from my initial contact with the branch, through the process of getting my house ready to market with Ian Taylor right through to viewings and dealing with offers. I must give special thanks to the branch director Nicola Hall and Annaleigh for their attention to detail.
Thank you so much for the lovely review David. We are delighted to hear you have had such excellent service from our Durham team. Best of luck for the future 😄 …
5/5
GoogleExcellent service. Kept us up to date with our purchase. Thanks to Sarah Nixon, Sarah, Gail, Ashley, Amy and Chole.
Thank you so much Wendy, I hope you've settle well into your new home Sarah Nixon Branch Manager
5/5
GoogleI can’t thank Samantha at Your Move for always being there for me. She is always chasing for me and keeping me in the loop and keeping me sane throughout this process. Thank you very much
You're welcome Rebecca. Thank you for choosing Your Move to sell your home. We all really appreciate the business and it's been lovely to work with that. Sam 😊 …
5/5
GoogleIt was a pleasure to work with the Your Move team, me and my partner had bought an investment property and the customer service from the team was amazing, they kept us up to date and spoke through a lot of the steps with me over the phone or on email, very easy to get a hold of
Thank you for your kind review Tiffany. It's been lovely to work with you also. Jasmin, Sam, Sarah S, Sarah J, Chloe & Lynne 😊 …
5/5
GoogleHi kirsty As you know we have used you for many years sounds cheesy but very true this experience with Yourmove was really smooth from all your staff even got to speak to sue Kirsty thanks for talking me through the electronic sign Was a please doing business with you all Chris & Fausta warren
Hi Chris & Fausta, thank you so much for your kind review. It is always a pleasure working with you and securing you a tenant. Best Wishes Kirsty & The Team at Consett ☺
5/5
Googlei cannot fault Kirsty and the team at Your Move Consett, they have been amazing from start to finish. They were soo professional and helpful. They are a huge assett to the Your Move group. I would 100% recommend them
Thank you for your kind review, we do really appreciate it! Best Wishes in your new home, Kirsty & All at Your Move Consett
5/5
GoogleDealing with Kirsty in your move Consett was such a very pleasant and friendly experience.. she was very knowledgeable and professional and would certainly recommend to friends and family either renting or selling. Well done 👍 …
Thank you for your kind review, it has been a pleasure working with you again to secure a tenant. Best Wishes Kirsty & The Team
5/5
GoogleSam, Kirsty and the team at Your Move made the process of selling our house extremely easy. Always on hand to keep us up to date and answer our questions.
Thank you for your review Emma, it has been a pleasure securing you a buyer. Thank you for choosing Your Move Consett to sell your property and we wish you lots of luck with your new home. Kirsty & The Team at Your Move Consett.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
