Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Showing 4,166 reviews on Google only. Show every review
5/5
GoogleExcellent estate agents! Sarah Nixon and Chloe have been excellent with us! Answered all our queries promptly and helped us with more than what their job role entails!
Thank you so much for taking the time to share your experience Abbie and congratulations once again on the purchase of your lovely new home 🏡 Sarah Nixon Branch Manager
5/5
GoogleI recently worked with Gail Lewicki, the Letting Manager at Yourmove, regarding renting a bungalow in Wallsend. Right from the start, I found Gail to be very knowledgeable and responsive, Chole Murphy keeping me informed at every stage. I explained the urgency of my situation since the current tenant was due to vacate within three weeks. Gail provided invaluable guidance, suggesting we start marketing the property just one week before the tenant's departure, ensuring a smooth transition between tenancies. Her expertise in the local market was clear as she accurately assessed the rental value of the bungalow and showed a deep understanding of rental legislation, which she followed diligently throughout the process. Furthermore, Gail's attention to detail was exceptional. Sarah Smith took great photographs and provided a comprehensive floor plan, showcasing the property in its best light. This proactive approach undoubtedly helped attract suitable tenants efficiently. Sarah Nixon oversees this branch to the highest standards and has a great team. Overall, I was thoroughly impressed with Gail's professionalism, expertise, and commitment to delivering outstanding service. I wouldn't hesitate to recommend her services to fellow landlords looking for a reliable and knowledgeable partner in property management. Sanjit
Thank you so much for your lovely review Sanjit. We are delighted that we have found suitable tenants for your property within the timeframes given. I am fortunate to have an experienced team behind me and they were all touched by your kind comments. We look forwards to working with you in the future Kind Regards Sarah Nixon Branch Manager
5/5
GoogleI just wanted to say a massive thank you to Gail, Sarah, Sarah S, Amy, Ashley and Chloe for all of their hard work. Me and my friend are current renting a property and the process was so easy and extremely quick. We managed to get the keys quickly and were moved in straight away. The communication from the team was incredible and we were always updated with every step of the process. The whole team are very professional, polite and kind so I recommend anyone who wants to buy/rent definitely go with your move.
On behalf of the whole team we would like to thank you for your kind comments Lily. We hope you are very happy in your new home Sarah Nixon Branch Manager
5/5
GoogleYour Move in Wallsend are the best estate agents I have ever used! I have just sold my flat through them and all of the team were lovely and helpful. I’d like to say a huge thank you to Sarah Nixon who was with me from start to finish. She was constantly chasing things up and keeping me informed all the way as well as reassuring me when it looked like at one point it was going to fall through. Would 100% recommend. Thanks again!
Thank you for your recommendation Liam and fantastic review. You were a proactive seller which no doubt helped secure completion. Sarah Nixon Branch Manager
5/5
GoogleI can’t rate the team highly enough, fantastic service from start to finish 🙌🏻 Ashley showed me around a property I decided not to offer on and was personable, friendly and knowledgeable. I then was sent via email another property, which was my perfect house, we moved really quickly and offered which was thankfully accepted. Chloe handled it all brilliantly, nothing was too much trouble. Sarah N the branch manager handled the sales progression with professionalism and I can say I wouldn’t have secured my completion date if it wasn’t for her. THANK YOU to the whole team. Sarah N, Gail, Sarah S, Chloe and Ashley
Dear Carolyn, Thank you so much for your lovely review, I'm delighted you've been impressed with the service and we look forward to seeing you tomorrow when we will be releasing the keys to your beautiful new home 🏡 Sarah Nixon Branch Manager
5/5
GoogleThe staff were nice ,Helen was very helpful with my move.
Hello Glen Thankyou for your kind review and I'm delighted you found the staff nice and helpful with your move especially Helen who will be most appreciative of your feedback Best wishes in your new home Kind Regards Susan Usher Branch Manager 😊
5/5
GoogleAll the staff are lovely, helpful. I’d particularly like to thank Joanne for your help in my move 😊 from Essex to the north east. Thank you ☺️ …
Hello Debra Thankyou so much for your feedback on our staff in the office - Essex to Newcastle - What a journey and congratulations on achieving this with the help of Joanne. I hope you will be very happy in your new home and your truly welcome. 😊 💐 🏠 …
1/5
GoogleWent in to collect the keys of a relatives property that was being sold with your move. A senior member of staff, potentially even the manager (will not name) commented and joked in front of myself and 3 or 4 colleagues in the open shop about the property. I apologised but left feeling humiliated. Totally unprofessional. Took the property off the market with your move the next day and sold it with Pattinson very soon after. Would not recommend.
Hi Amy, thanks for your review and I am very sorry that you have been made to feel this way. It's certainly not reflective of the professionalism we strive to maintain in our branch and the team are genuinely concerned by your review. Given the time that has passed since you collected the keys (I understand this was September 2022), I'd like the opportunity to discuss the incident further with you. I'd be grateful if you could call me on 0191 3882151. Many thanks, Darren Walker (Area Director)
5/5
GoogleWe can’t thank Dan and Helen enough for everything they’ve done for us. Not only did they manage to get us into our dream rental property within a week but also made the whole experience so easy. The communication and support throughout was great, thanks so much for getting us in and started on our next chapter!
Hello Alison Thankyou for your lovely review on the service you have received from Dan and Helen they make a fantastic lettings team, moving tenants into properties quickly and smoothly with excellent communication is really important and its wonderful that you have enjoyed the experience. I'm thrilled you are now in your "Dream Home" best of luck in the next chapter. Kind regards Susan Usher Branch Manager 😊 🏡 💐
5/5
GoogleGreat people, Abi Alex Bridie & Claire, friendly and responsive and extremely professional
Hello Lynne, Thank you for your kind review, we are always delighted to hear positive feedback about our team. We hope your house purchases go smoothly. Kind regards, Rowlands Team
5/5
GoogleThank you for helping us to buy a home in our preferred location. The staff are extremely friendly and knowledgeable on the property and area . Thank you for all your help it’s much appreciated.
Hello Lisa, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Rowlands Gill Team
5/5
GoogleThe team at your Move Rowlandsgill have been amazing. After being on the market 3 days we accepted an offer. Abi, Alex, Claire and Bridie are an asset to their company. I would 100% recommend your move to anyone selling their house
Hi Amie, Thank you for your lovely review. It definitely was a quick turn around and it's been a pleasure securing you a buyer. Thank you for choosing Your Move to sell your home! Many Thanks, Your Move, Rowlands Gill!
5/5
GoogleFantastic work from Ashley, Abbie, Louise and Shannon it is safe to say at some point they have all been a massive help in me getting my Property and I would be calling them again when the time comes. Troy
Dear Troy, It is great to hear that Ashley, Abbie, Louise, and Shannon have been incredibly helpful to you in acquiring your property and you have had such a positive experiences from the team. We are very fortunate to have them! If you have any further questions or need assistance in the future, you know where we are. All the best, Tim and the West Denton Team
5/5
GoogleAbigail, Ashley, Louise, Shannon We’re all in combed in my move. They did everything they could to make things as easy and go as smooth as possible. Abigail even started earlier on a Saturday to accommodate me. I highly recommend these ladies, very professional and very friendly. Thank you all so much.
It's fantastic to hear that Abigail, Ashley, Louise, and Shannon went above and beyond to ensure your move went smoothly and comfortably. Their dedication to providing excellent service, including accommodating special requests like starting early on a Saturday, truly reflects their professionalism and commitment to their clients. Recommending them speaks volumes about the positive experience you had with them. Should you need assistance in the future or have any further questions, don't hesitate to reach out. Congratulations on your move, and best wishes in your new home! Tim and the West Denton Team
5/5
GoogleWhen we bought our first house, Your Move happened to be the estate agent and Abigail's service was exceptional, so when it came to selling the house and buying another one, we were of course going to use Your Move again. Ashley went above and beyond with the sale of the house, always keeping us informed and asking us to nudge the solicitor when necessary. At times when things happened beyond our control, she remained optimistic and did all she could to get things back on track. Honest, efficient, and she clearly really cares that the job gets done both for the buyer and the seller. Abigail and Ashley have been a great team from start to finish. I would recommend Your Move to anybody in the area, and if we ever choose to move again I will certainly be in touch. So glad that we're now all sorted and moved, thanks again for everything!
Thank you so much for taking the time to share your experience. We're thrilled to hear that you found our service exceptional, both during the purchase of your first house with Abigail and now during the sale and purchase process with Ashley. We're incredibly grateful for your kind words about Ashley's dedication and commitment to keeping you informed every step of the way. We understand how important it is to have a reliable and proactive agent, especially during the sometimes stressful process of buying and selling a home. It's wonderful to hear that Abigail and Ashley made such a positive impact as a team, and we'll be sure to pass along your praise to them. Your recommendation means the world to us, and we're delighted that you're now settled in your new home. Should you ever decide to move again in the future, please don't hesitate to reach out. We'd be more than happy to assist you once more. Thank you again for choosing Your Move, and we wish you all the best in your new home!
5/5
GoogleYour Move Chester le Street have been fantastic from beginning to end! Dom, Julia and Sharon have made the experience as stress free has possible!
Thank you so much Charlotte, good luck for the future 😍 …
5/5
GoogleWhat can I say... Julia/John/Sharon and Dom... the most professional, approachable, helpful members of any team you would want to have in your corner.. from start to finish of selling my home you were there 24/7, reassuring, helpful and most of all...got the job done super quick .. I have felt totally at ease with you all and the end result in the sale was done within a few hours... wow....... thank you all so much for your professional attitude throughout.. oh and the laughs... second to none.. keep being you :)
5/5
GoogleOur experience of Your move Chester le street is second to none. Both Julia and John have been absolutely amazing from start to finish in the purchase of our home. They kept us up to date with every part of the process ensuring everything was going smoothly. They took away a lot of the stress and we can’t thank them both enough. In our opinion Julia and John are the best in the business
Good afternoon Mrs Forbes, thank you so much for your lovely words it means alot to get feedback like this. Good luck in your new home. 😍 …
5/5
GoogleMy experience of the Your Move team Sharon, Julia and Dom of the Chester Le Street branch can only be described as absolutely amazing. Their speed and efficiency is staggering. My house was on the market and sold within 2 days of my call to them, absolutely outstanding level of service. Not only is their speed and efficiency remarkable, but their customer service is outstanding too. Their communication are on point and their experience and knowledge of the industry was clearly demonstrated when dealing with my sale. You can be confident of being looked after by the absolute best team in this area.
Thank you so much it means alot to us, enjoy the sun ☀️ 😍 …
5/5
GoogleThe team at Your Move Whickham were professional, personable and understanding throughout the sale of our property. There were a number of obstacles and frustrations throughout the sale, but they were all promtly resolved and amicably dealt …
Hi Graham, thank you very much for the lovely review. We really appreciate your kind words. Best wishes the Whickham Team.
4/5
GoogleRating only, no written review.
Thank you for your review Mrs Nair. We appreciate you taking the time to leave a review and welcome any feedback you may be able to provide that will help maintain our very high standards. Sam, Sarah S, Sarah J, Chloe, Ewan & Lynne.
5/5
GoogleGreat estate agents. They have helped me buy my first house and remained professional throughout. The communication was fantastic and I was kept in the loop every step of the way. Highly recommended.
Thanks Daniel, we really appreciate your 5* review and hope you're happy in your new home. Sam, Sarah J, Sarah S, Chloe, Lynne & Ewan. 😊 …
5/5
GoogleYour move crawcrook did my mums sale & buy 100% recommend them they are all very professional katrina Denise penny sophie michelle
Thankyou so much for your kind review, always a pleasure helping such lovely customers! From Michelle and the Crawcrook team
5/5
GoogleMe and my partner went through your move crawcrook to rent our first home. Everything was made very simple, we had Katrina who was always available to call and gave us all the information we needed. Thank you
Thankyou so much for your kind review Grace, we really value your feedback. We hope you are both settling into your new home, from Michelle and the Crawcrook team :)
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The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
