Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Showing 4,166 reviews on Google only. Show every review
5/5
GoogleJust completed my sale and purchase and couldn’t be happier. Sarah the branch manager was there for me from start to finish and Chloe, Sarah and Gayle where always on hand for any queries I had throughout.
Thank you so much Alice for your lovely review and congratulations on the purchase of your new home. Sarah Nixon Branch Manager
5/5
GoogleWe purchased our property through Your Move Wallsend and it was a brilliant experience from start to finish. Sarah Nixon was fantastic to deal with and was a key figure in pushing our purchase through. We wouldn't hesitate to recommend Your Move for buying or selling after having such a positive experience in what can be a stressful time.
Thank you so much for your recommendation and positive review Liam. Enjoy your new home and we can't wait to see the transformation once the renovations have been completed Sarah Nixon Branch Manager
5/5
GoogleWe have just completed on our purchase which was sold through Your Move Wallsend and we dealt with Sarah directly. She was fantastic at chasing the sellers for things and keeping us updated regularly. Sarah made an exceptionally stressful and uncertain few months so much more bearable and we can’t thank her enough for all her help. We’d absolutely recommend Your Move Wallsend to anyone looking to buy or sell!
Thank you so much Rachel for your glowing review, I'm so delighted that I was able to help and we're excited to see the renovation updates Best Wishes Sarah Nixon Branch Manager
5/5
GoogleWe used this Estate agents and completed our purchase in June and I cannot speak highly enough of the whole team. Sarah Nixon who we were dealing with was always available, helpful and attentive. They made the whole process stress free and easy. Also a special mention to Sarah, Gail and Chloe who were always available to help us with any queries and information. I would definitely recommend using as they were excellent!!
On behalf of my team we would like to thank you so much for your lovely review and kind words James. Wishing you many years of happiness in your new home Sarah Nixon Branch Manager
5/5
GoogleAs a buyer of a property on the market with Your Move Sunderland I can not express enough my gratitude to Sam, Sarah and rest of the team. During a short but difficult chain, Sam and Sarah kept me informed, were diplomats between all parties and ultimately when I had a move of over 400 miles even offered to facilitate an out of hours arrival. Thank you very much & I still intend to pop in in person to say thank you when I am in the town centre.
Hi David, You are more than welcome. Thank you for this lovely review, it's very much appreciated by us all. We all wish you the best in your beautiful new home. Thanks, Sam & the team. 😊 …
5/5
Google5 star service from julia at chester le street.would highly recommended her. Kept me calm with her guidance and knowledge. Thank you julia.
Thank you Laura for taking the time to leave the review. We are delighted to hear you would recommend and Julia was a great help. Best wishes from all at Your Move.
5/5
GoogleCan't thank your move enough for everything they have done for the sale of my late father's property! Always on hand when we needed them, I would highly recommend using then!
5/5
GoogleAbi, Alex, Claire and Penny have done a great job for us. Kept us up to date; talked through the various stages etc. Could not ask for more.
Hello Paul, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Rowlands Gill Team
5/5
GoogleHuge thanks to, Nicky, Annaleigh, Ian and Joanne from RightMove in Durham for all of your help with our recent sale. A big plus from this company is that all queries are answered immediately - they have kind and courteous staff and offer an efficient and professional service. ⭐️⭐️⭐️⭐️⭐️
Thank you Julie for your kind review and we are really happy to hear that you have been happy with the service from Nicky and the team at Durham. We really do appreciate it. 😀 …
5/5
GoogleWhere do I start. Helen and Dan have both been amazing. From start to finish nothing was ever too much. Available via all platforms , keeping constant contact and making me aware of whet is going on. Thank you so much both! I am glad I have you both on my team as and when needed! You are the best!
Hello Yasmin Where do I begin to thankyou for your wonderful review on our lettings team Dan & Helen. They really do pride themselves in personally helping and looking after their customers and go above and beyond their job they are truly like you say "The Best" Kind Regards Susan Usher Branch Manager 😊 🙏 🏠 …
5/5
GoogleAbi, Alex, Claire and Penny have done a great job for us. Kept us up to date; talked through the various stages etc. Could not ask for more.
Hello Paul, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Rowlands Gill Team
5/5
GoogleExcellent experience selling my house with Your Move Rowlands Gill - thank you Abi, Alex, Claire and Penny for all your support during the process!
Hi Paul, thank you so much for your kind review about the team here at Your Move Rowlands Gill! Its very much appreciated, Many Thanks!
5/5
GoogleGail Lewicki of Your Move Wallsend has been of great assistance and support in moving our disabled son into a wheel-accessible house. She is polite, friendly and professional. Thank you.
Thank you so much for your lovely review Robert, we hope your son has settled into his new home Sarah Nixon Branch Manager
5/5
GoogleThank you so much to Sarah Nixon, Gail, Chloe and Sarah from Your Move Wallsend you have all been great in helping me buying my first home. Nothing was ever an issue and all very lovely and friendly staff.
Thank you Karl, we look forward to seeing the property once you've put your own stamp on it Sarah Nixon Branch Manager
5/5
GoogleI’ve just purchased my flat through Your Move in Wallsend and everyone at the branch has been amazing but Sarah Nixon in particular who handled my case was fantastic. Brilliant service and was happy from start to finish!
Thank you Charlie for your glowing review, enjoy your beautiful new home Sarah Nixon Branch Manager
5/5
GoogleAll the team, Gail, Chloe, Sarah and Sarah S at your move Wallsend could not do enough to help us. Having never rented a property before we were guided through every step of the way (and we sure did need it 🤦🏼♀️) Nothing was too much trouble. We were always greeted with a welcome smile. Fabulous customer service; we couldn’t have done it without your support. Thank you.
Wishing you happiness in your new home Valerie and thank you so much for taking the time to write a review Sarah Nixon Branch Manager
5/5
GoogleGreat service from start to finish. Knowledgeable staff who helped guide us through our first sale and purchase. Sarah knew the market and was spot on with her valuation and how to advertise the property in the best light, Chloe and Gail were lovely for all of our adhoc queries and Sarah*N guided us throughout the rest of the sale and purchase once we found our new place. Lovely team and can’t recommend enough
Thank you so much for your recommendation Lynsey, enjoy your lovely new home and thank you for instructing Your Move to act for you Best Wishes Sarah Nixon Branch Manager
5/5
GoogleWorked with the lovely Sarah S Chloe Sarah N on the purchase of our home. The ladies have been great throughout with all the questions we have had. We are working with Gail aswell with the rental of the property we own. She has been great with any issues and questions. Fabulous team and would definitely recommend.
Thank you so much for your recommendation and lovely review, wishing you both many years of happiness in your beautiful new home and we look forward to securing a tenant for you very soon 🏡 Sarah Nixon Branch Manager
5/5
GoogleAlthough my family had the stress of having to sell my deceased mother's house whilst awaiting probate confirmation the excellent service from Your Move was first class. Pro-active communication & updates from the staff (2 Sarah's, Chloe & Gail) kept us well informed of all viewings & offers received up to the final point of accepting the required valuation. From first advertised to completion only took 4 months which was far less than we expected. A pleasure to work with such professional staff & I'd highly recommend them.
Thank you so much Brian for your lovely review and recommendation. Your proactive approach no doubt helped with the sale going through without a hitch Kind Regards Sarah Nixon Branch Manager
5/5
GoogleI cannot praise Your Move Wallsend enough. From the first phone call to arrange a valuation to completion today we have had excellent service. Sarah Nixon, Sarah Smith, Chloe and Gail have all been so efficient, so friendly and supportive in assisting us in the sale of our late parents home. They have answered all our emails promptly, returned all our calls promptly and have kept us well informed right through how things were progressing. They arranged and carried out all the viewings for us and this was a godsend and following on gave us helpful feedback. They are all such lovely, polite and caring girls and all are a credit to Your Move. Thank you Sarah N, Chloe, Gail and Sarah the valuer again, we couldn’t have done it without you. Patricia
Thank you so much for your lovely review Patricia and for our lovely card and treats for the girls. You and your sister have been a pleasure to deal with, so considerate and patient with a proactive approach which was very much appreciated. Your parent's home has been sold to a lovely couple who will love it for many years to come. Best Wishes for the future from all of the team
5/5
GoogleI'm thrilled with the service provided by Your Move Wallsend! They were amazing in helping us find our perfect rental flat. The lettings team is exceptionally friendly and professional. Chloe is accommodating and promptly answers all my queries. Gail is an amazing manager who keeps us up-to-date and has sorted everything for us, making the process straightforward. Other team members, including Sarah N and Sarah S, are also incredibly helpful. We can't thank them enough! Highly recommend! - Nicolette
We so appreciate your review Nicolette and are pleased you were happy with the service from Gail and her team. Thank you for taking the time to share your experience Sarah Nixon Branch Manager
5/5
GoogleYour Move Wallsend dealt with the sale of my flat recently. My experience started with Sarah Smith who valued my flat and helped me understand the best way to market my property. This was my first time selling a property so I was very grateful for the help and guidance. I spoke with Chloe and Gail on the phone when viewings were arranged and they were always so lovely and helpful. Sarah Nixon was my main contact throughout the sale and she could not have done more for me. She was prompt and in touch often, and her experience and knowledge in the market was brilliant. Thank you to the whole team for a positive and easy experience selling my property :)
Thank you so much for taking the time to share your experience while selling your first home Laura. It can be a daunting experience and I'm delighted to hear that we took some of the stress away. On behalf of my whole team we wish you all the best for the future and look forward to update pictures of your refurbishment. Sarah Nixon Branch Manager
5/5
GoogleExcellent service from start to finish well done your move.
Thank you Gail good luck for the future 😊 …
5/5
GoogleWould recommend your move 100%. Friendly professional service. Their expertise in this field was out of this world. My house sold in 3 days 😃😃. …
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The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
