★★★★★ 5/5
GoogleI have had the pleasure of being a client of YourMove, Durham branch for some time. They are such a professional, friendly and knowledgeable team. I have always received the top quality of service from them and specially from Joanne Nicky and Angela and also Ian. Thank you for your friendly and professional Service.
Nazly · 16 November 2024 · Your Move Chris Stonock Durham (89)
Agent replied · 23 November 2024
Thank you for your kind review Nazly. We are delighted you have had such great service from the team at Durham and look forward to working with you in the future. 🏠 …
★★★★★ 5/5
GoogleDealing with this estate agent has been a total pleasure , such lovely ladies who work in there and Sarah and Samantha have been so helpful dealing with our purchase . Nothing has been a bother and communication between us has been second to none . Would defo recommend . Thankyou so much Samantha for all your help
Julie · 16 November 2024 · Your Move Chris Stonock Sunderland (4A Athenaeum Street)
Agent replied · 23 November 2024
Thank you for your lovely review Julie. You're very welcome, it's been a pleasure to help you with the purchase. Please reach out if there is anything we can help with in the future. Thanks again, Sam.
★★★★★ 5/5
GoogleDenise, Jess and the rest of the team at Your Move Crawcrook were an absolute pleasure to work with. They know the local market and are proactive, responsive and reliable. I won't hesitate to recommend them to friends and family looking to sell their house.
Ben · 16 November 2024 · Your Move Chris Stonock Crawcrook (22 Main Street)
Agent replied · 23 November 2024
Thank you for your lovely review Ben. Thank you for the business & best wishes. Crawcrook team.
★★★★★ 5/5
GoogleI have had the pleasure of being a client of YourMove, Durham branch for some time. They are such a professional, friendly and knowledgeable team. I have always received the top quality of service from them and specially from Joanne Nicky and Angela and also Ian. Thank you for your friendly and professional Service.
Nazly · 15 November 2024 · Your Move Durham
Agent replied · 22 November 2024
Thank you for your kind review Nazly. We are delighted you have had such great service from the team at Durham and look forward to working with you in the future. 🏠 …
★★★★★ 5/5
GoogleI’ve had a wonderful experience with the agents here, everyone I met has been incredibly helpful and kind. Gail, in particular, was amazing, guiding me through the entire renting process with patience and expertise, especially as someone new to UK housing policies.
Though it’s not directly related to the agency, I also want to highlight how welcoming and friendly my landlord and neighbours have been, making me feel right at home in this community.
The only small area for improvement would be the maintenance/repair service. Generally, they’re able to schedule and complete repairs within 1-3 weeks, but there was one instance of a leak that took four months to fully resolve.
Yuan · 11 November 2024 · Your Move Chris Stonock Wallsend (5/7/9 High Street East)
Agent replied · 9 December 2024
Thank you for your review of our service and kind words regarding Gail our lettings manager. We take onboard your comments regarding maintenance and will forward to the relevant department
Sarah Nixon Branch Manager
★★★★★ 5/5
GoogleEmily Herron helped me find a good quality place in consett within no time at all offering full support and professional advice. Amazing service.
Matthew · 11 November 2024 · Your Move Chris Stonock Consett (30 Victoria Road)
Agent replied · 11 December 2024
Hi Matthew. Thank you for your kind words! We're so glad to hear that Emily was able to help you find the perfect place in Consett. We truly appreciate your feedback and are thrilled that you had a positive experience with our service!
★★★★★ 5/5
GoogleI worked with Your Move for both the letting and sale of my property, and I’m extremely pleased with the experience. The sales team, particularly Julia and Sharon, demonstrated exceptional professionalism throughout the entire process. They made the sale process smooth and hassle-free by staying on top of every detail and providing frequent updates. Their commitment and responsiveness truly exceeded my expectations. I highly recommend Your Move for anyone considering property sales or lettings, outstanding service from start to finish!
Elena · 11 November 2024 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 9 December 2024
Thank you so much Elena, good luck for the future. 🥰 …
★★★★★ 5/5
GoogleHad a great time with the Your Move letting agency especially Chloe and Jessica who were fantastic with all their unwavering support and help.
Hanna · 10 November 2024 · Your Move Wallsend
Agent replied · 8 December 2024
Thank you Hanna for your lovely review and kind comments about our lettings team. We hope you have settled into your new home
Sarah Nixon
Branch Manager
★★★★★ 5/5
GoogleThe lettings team - Gail, Sarah, Sarah S,Jess and Chloe at Your Move Wallsend are brilliant -very helpful and professional.
My experience of their service when changing tenants has been excellent
Great work -Thank You
Carol · 10 November 2024 · Your Move Chris Stonock Wallsend (5/7/9 High Street East)
Agent replied · 21 June 2024
Hi Carol, thank you for your kind words it was our pleasure to keep you up to date throughout the process of lettings your apartment. If you need anything else please just let me know.
Kind regards,
Your Move Wallsend
★★★★★ 5/5
GoogleWe would like to thank Joanne, Annaleigh, and Nicky from YourMove for their invaluable help in finding our new home. Their efficiency and support throughout the process have been exceptional. Thanks to their professionalism and responsiveness, we found the perfect home in record time. Thank you, Joanne, Annaleigh, and Nicky, for your invaluable assistance!
Seb · 9 November 2024 · Your Move Chris Stonock Durham (89)
Agent replied · 23 November 2024
Thank you so much for your review Seb. We are delighted to here that you have had such professional service from the team at Durham. Best of luck in your new home 🏠 …
★★★★★ 5/5
GoogleHad a great time with the Your Move letting agency especially Chloe and Jessica who were fantastic with all their unwavering support and help.
Hanna · 9 November 2024 · Your Move Chris Stonock Wallsend (5/7/9 High Street East)
Agent replied · 9 December 2024
Thank you Hanna for your lovely review and kind comments about our lettings team. We hope you have settled into your new home
Sarah Nixon
Branch Manager
★★★★★ 5/5
GoogleThe lettings team - Gail, Sarah, Sarah S,Jess and Chloe at Your Move Wallsend are brilliant -very helpful and professional.
My experience of their service when changing tenants has been excellent
Great work -Thank You
Carol · 9 November 2024 · Your Move Wallsend
Agent replied
Hi Carol, thank you for your kind words it was our pleasure to keep you up to date throughout the process of lettings your apartment. If you need anything else please just let me know.
Kind regards,
Your Move Wallsend
★★★★★ 5/5
GoogleExcellent service from Sharon, really helpful. Thank you!
Anna · 9 November 2024 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 9 December 2024
Thank you Anna, 🥰 …
★★★★★ 5/5
GoogleThe whole team at Your Move CLS provided a first class, friendly and stress-free service.
From the initial valuation to final completion we were supported and kept informed at every stage.
Viewings were arranged quickly, honest feedback was given throughout and every question was answered no matter how simple.
We couldn't have asked for more. Highly recommended!
Michael · 9 November 2024 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 9 December 2024
Thank you so much Michael, it has been a pleasure. Good luck for the future 🥰 …
★★★★★ 5/5
Googlelovely team at Crawcrook, Chris Hazel Alex Denise Megan and Katrina they were all so helpful and i appreciate all there advice regarding the valuation and possible sale of property, defiantly recommend your move estate agents Crawcrook
Michelle · 8 November 2024 · Your Move Chris Stonock Crawcrook (22 Main Street)
Agent replied · 23 November 2024
Thank you Michelle for your lovely review. We appreciate the kind feedback and wish you the best of luck with your property. Thank you, Your Move Crawcrook
★★★★★ 5/5
GoogleHave recently sold our property, and bought a new property both through your move west Denton all I can say is the service myself and my husband have received was outstanding I cannot fault the team in anyway at all Ashley, and Louise in particular could not have been more helpful nothing was to much trouble for them, kept myself and my husband informed at all time throughout the process, and if they wasn’t to hand then Shannon and Kerry was there to guide us both, I personally would recommend anybody wanting to sell there property to go through you move west Denton.
Melanie · 7 November 2024 · Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)
Agent replied · 9 December 2024
Thank you so much for taking the time to leave such a glowing review! We're thrilled to hear that you and your husband had such a positive experience with our team at Your Move West Denton. Ashley, Louise, Shannon, and Kerry will be delighted to know their efforts made the process smooth and stress-free for you both.
Your kind words and recommendation mean the world to us, and it was truly a pleasure helping you sell your property and find your new home. If you ever need any assistance in the future, please don’t hesitate to reach out. Wishing you all the best in your new home! 🏡✨
★★★★★ 5/5
GoogleGreat service from Your Move. Julia kept in touch regularly and quickly returned calls. Helpful and friendly and I wouldn’t hesitate to recommend
Mandy · 3 November 2024 · Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied · 10 November 2024
Hello Mandy Thank you so much for your 5 Star Review on our office at Your Move Chris Stonock Whitley Bay and I'm delighted you were impressed with the great service you received with a special mention to Julia Johnson who helped and offered friendly advice along the way. Updates and quick response to our client's is important. Thank you also for the recommendation. Wishing you all the best. Regards Susan Usher Branch Manager 😀 🌻 🏡
★★★★★ 3/5
GoogleWe chose, Your Move as we used you 10 years ago when, we sold and bought this house. We found you, really good and after having Samantha out to value, we found a lot of, the original team still worked there, which was brilliant and part of the reason why we chose Your Move! The girls in the office are fabulous from Kirsty, to Carol, other Sam, Emily and Penny. So knowledgeable and helpful, nothing is, too much trouble for them. They, very impressively sold our house from first viewing and after a, small amount of negotiation we agreed a sale! The girls in branch are sadly let down, by your Sales Progression team. It's, terrible as in, you never hear from them, never receive weekly updates you're left to fend for yourself. We were assigned, Susan and we heard from her three times during the whole process and usually when we contacted her. After hearing nothing from them for weeks, I was contacted on completion day by Angela, to tell me I was completing that day and she would be out the office from ,14.30pm so unable to help me after that! Really? I think we managed perfectly well without any Sales Progression support! Even the online Your Move, My Move is rubbish, still showing progress at 40% on completion day! If dealing solely with branch, I wouldn't, hesitate to use again as the service and office team are fabulous but Sales Progression team - No thanks!
Lime · 3 November 2024 · Your Move Chris Stonock Consett (30 Victoria Road)
Agent replied · 10 November 2024
Thank you so much for your thoughtful review! We’re thrilled to hear that you had a positive experience with our office team and that they provided you with the excellent service you remembered from ten years ago. We truly appreciate your kind words about Kirsty, Carol, Samantha, Sam, Emily, and Penny; they work hard to ensure our clients feel supported throughout the process.
We’re sorry to hear that your experience with our Sales Progression team didn’t meet the same high standards. Your feedback is invaluable, and we’ll be sure to address these concerns with the team to improve our communication and service. We want every part of your experience with us to be seamless and stress-free.
Best wishes from Samantha and the team at Consett
★★★★★ 5/5
GoogleWe recently sold our home with Your Move West Denton and were really impressed by how smooth the process was from putting our house on the market, all the way through to completion. Ashley was extremely helpful throughout the sale and kept us informed with how everything was progressing. Whenever we had any queries they were always followed up promptly and helped us feel at ease wherever possible. Thank you!
Sarah · 2 November 2024 · Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)
Agent replied · 9 November 2024
Thank you so much for your wonderful review! We're thrilled to hear that your experience with Your Move West Denton was smooth from start to finish. Ashley and the team strive to make the process as seamless and stress-free as possible, and we're delighted that you felt well-supported and informed every step of the way. Your feedback truly means a lot to us, and we're grateful for the opportunity to have helped you through this important journey. Wishing you all the best in your new chapter!
★★★★★ 5/5
GoogleFantastic service provided by Joanne, Annaleigh and Nicky! The team in the Durham office are a pleasure to work with.
David · 2 November 2024 · Your Move Chris Stonock Durham (89)
Agent replied · 9 November 2024
Thank you for your kind review David for the team at Durham. Best of luck with your tenant and look forward to helping you in the future
★★★★★ 5/5
GoogleGreat experience with Your Move (Chris Stonock) team! I have been guided by 'Joanne' through out my application process. She is very professional, helpful and made the contract process easy & smooth. Highly recommend it!
Omar · 2 November 2024 · Your Move Chris Stonock Durham (89)
Agent replied · 9 November 2024
Thank you Omar for your Kind review. We are delighted to hear that you have had such professional service from Joanne. Best of luck in your New Home 🏠 …
★★★★★ 5/5
GoogleJames, Julie I so can’t praise enough. But beyond that the whole team are wonderful.
Eager to help and guide through house sale from start to finish. Nothing is a problem and at every turn you can settle in the understanding they have your best interest at heart.
I would recommend, without a doubt.
I have used Estate Agents in the past
But never have received such professional personal and trustable advice.
Huge thank you 🙏 to you all
Helen · 2 November 2024 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 8 November 2024
Hi, Helen thank you so much 🥰 …
★★★★★ 5/5
GoogleFantastic service provided by Joanne, Annaleigh and Nicky! The team in the Durham office are a pleasure to work with.
David · 1 November 2024 · Your Move Durham
Agent replied · 8 November 2024
Thank you for your kind review David for the team at Durham. Best of luck with your tenant and look forward to helping you in the future
★★★★★ 5/5
GoogleGreat experience with Your Move (Chris Stonock) team! I have been guided by 'Joanne' through out my application process. She is very professional, helpful and made the contract process easy & smooth. Highly recommend it!
Omar · 1 November 2024 · Your Move Durham
Agent replied · 8 November 2024
Thank you Omar for your Kind review. We are delighted to hear that you have had such professional service from Joanne. Best of luck in your New Home 🏠 …
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