★★★★★ 5/5
GoogleAmazing experience with the Whitley Bay team. My sale has taken an age due to the bottom of the chain causing issues and Sue, Julia, Helen, and Tracey have worked with me and gone above and beyond repeatedly to get answers, provide support/guidance and push this through to completion. Could not have worked with a better team. Thank you so much for keeping me sane these past 6 months, enjoy the choccies ladies, you deserve every bite!
Janine · 12 December 2024 · Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied · 26 December 2024
Hello Janine
Thank you for your 5 star review also your flowers and chocolates for the staff they were most appreciated. Your sale was challenging and did take some time to complete but we got there in the end with hard work and determination. All the best for the future Susan Usher Branch Manager.
★★★★★ 5/5
GoogleThe staff are super helpful and friendly, always keep you up to date with how things are progressing, they will go above and beyond to chase queries and give unbiased advice when requested. Sarah made sure to provide us constant updates and we never had to chase a response on any questions we had.
Callum · 10 December 2024 · Your Move Chris Stonock Wallsend (5/7/9 High Street East)
Agent replied · 24 December 2024
Dear Callum and Amelia,
Thank you for taking the time to share your experience while buying your new home. We hope your move goes smoothly and you both enjoy your first Christmas in your lovely new house.
Best Wishes
Sarah Nixon - Branch Manager
★★★★★ 5/5
GoogleThe staff are super helpful and friendly, always keep you up to date with how things are progressing, they will go above and beyond to chase queries and give unbiased advice when requested. Sarah made sure to provide us constant updates and we never had to chase a response on any questions we had.
Callum · 9 December 2024 · Your Move Wallsend
Agent replied · 23 December 2024
Dear Callum and Amelia,
Thank you for taking the time to share your experience while buying your new home. We hope your move goes smoothly and you both enjoy your first Christmas in your lovely new house.
Best Wishes
Sarah Nixon - Branch Manager
★★★★★ 5/5
GoogleThank you to all the staff for your help with the sale of my house. In particular, the manager, Sharon MacFeggan, who on several occasions worked tirelessly to remove blockages to keep the sale progressing. Thank you
Elaine · 7 December 2024 · Your Move Chris Stonock Chester Le Street (53 Front Street)
★★★★★ 5/5
GoogleThe company is amazing and delivered on there side of the process. Denise,Suzanne, Megan and the rest are very helpful and made the experience soo much easier of a time.
Adam · 3 December 2024 · Your Move Chris Stonock Crawcrook (22 Main Street)
Agent replied · 10 December 2024
Thank you for your lovely review - Good luck in your new home Adam, from the Crawcrook Team
★★★★★ 5/5
GoogleThe Yourmove team at Crawcrook were efficient, organised, always helpful and responded quickly to any queries. I wish we’d chosen them in the first place. Excellent service and would recommend them to any future sellers.
Jane · 3 December 2024 · Your Move Chris Stonock Crawcrook (22 Main Street)
Agent replied · 10 December 2024
Thank you for your lovely review, it was a pleasure working with you.
From The Crawcrook Team
★★★★★ 5/5
GoogleHazel and the team at Your Move have been incredibly accommodating throughout my recent purchase. June was exceptionally kind and helpful during the viewings, making my experience with the team even better. I look forward to doing more business with Your Move Crawcrook in the future!
GurAsees · 3 December 2024 · Your Move Chris Stonock Crawcrook (22 Main Street)
Agent replied · 10 December 2024
Thank you, Gurasees, for your lovely review. It has been a pleasure for us in the office. We look forward to working with you again in the future. Thank you.
★★★★★ 5/5
GoogleA brilliant team. Communication was fantastic and Sharon really worked hard for us! Thank you all so much.
Lauren · 3 December 2024 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 9 December 2024
Thank you very much for your kind words, good luck for the future. x
★★★★★ 5/5
GoogleA BIG THANK YOU to the team at Your Move Wallsend for all of your help during the purchase of my new home. Jess, Sarah, Gail, Sarah and Chloe have all been personable and pleasant to deal with. If I could give 100 stars I would
Amanda · 2 December 2024 · Your Move Chris Stonock Wallsend (5/7/9 High Street East)
Agent replied · 9 December 2024
Thank you so much for taking the time to share your experience Amanda. On behalf of my whole team we would like to wish you, Lee and the boys many years of happiness in your new home 🏡
Sarah Nixon
Branch Manager
★★★★★ 5/5
GoogleOur experience with Your Move West Denton was excellent from start to finish. From Tim's initial valuation visit, where his professionalism and expertise were clear, to the outstanding support provided by the office team, everything ran smoothly.
Ashley, Louise, Shannon, and Kerry were all incredibly helpful, ensuring our questions were answered quickly and ensuring that we were fully supported throughout the process. They were friendly and approachable, their efficiency and attention to detail, made what could have been a stressful process much easier.
The team’s dedication and high standards of customer care were evident at every stage, and we couldn’t be happier with the service we received. We would 100%recommend Your Move West Denton to anyone looking for a professional, reliable, and supportive estate agent.
Thanks Team!
Jamie · 2 December 2024 · Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)
Agent replied · 9 December 2024
Thank you so much for sharing your experience with Your Move West Denton! We're thrilled to hear that everything went smoothly from Tim’s initial valuation to the support provided by our office team. Tim, Ashley, Louise, Shannon, and Kerry will be over the moon to know their efforts made a difference for you.
We’re especially pleased that you found the team’s professionalism, efficiency, and friendliness helpful in making the process easier. It’s always our goal to provide top-notch service and ensure our clients feel supported every step of the way.
Your recommendation means so much to us, and we’re grateful for the opportunity to assist you. Best wishes as you move forward into your next chapter! 🏠✨
★★★★★ 5/5
GoogleA BIG THANK YOU to the team at Your Move Wallsend for all of your help during the purchase of my new home. Jess, Sarah, Gail, Sarah and Chloe have all been personable and pleasant to deal with. If I could give 100 stars I would
Amanda · 1 December 2024 · Your Move Wallsend
Agent replied · 8 December 2024
Thank you so much for taking the time to share your experience Amanda. On behalf of my whole team we would like to wish you, Lee and the boys many years of happiness in your new home 🏡
Sarah Nixon
Branch Manager
★★★★★ 5/5
GoogleFirst Class Service.
I first met Sam at my property and she suggested I put my house on the market as Your Move has many developers and first time buyers on the books.
She was right and we had an offer within 1 week.
We accepted the offer and completed shortly after.
Can't recommend Your Move enough.
Great Staff
Great Service
I mainly dealt with Sam, Sarah and Chloe, but all staff are professional and friendly.
I didn't think I could sell my property for the price i wanted, but Sam and Your Move did it.
Over the moon with the service from Your Move.
Very happy customer.
Chris · 27 November 2024 · Your Move Sunderland
Agent replied · 11 December 2024
Thank you so much for your glowing review and for taking the time to share your experience with us! We’re absolutely delighted to hear that you’re over the moon with the service provided by our team. Thank you for recommending us so highly, we really appreciate it! Wishing you all the best as you move forward, and if you ever need anything in the future, please don’t hesitate to reach out. Sam. 😀
★★★★★ 5/5
GoogleThese were the only people throughout the torturous process, to actually appear to do their jobs efficiently and cheerfully. They were supportive and available whenever I had a question. I’m grateful for all their efforts. Katrina, Hazel and Denise were particularly helpful
Mabb · 26 November 2024 · Your Move Chris Stonock Crawcrook (22 Main Street)
Agent replied · 10 December 2024
Thank you for your lovely review. I hope you're getting settled into your new home. Your Move Crawcrook.
★★★★★ 5/5
GoogleFantastic. From Sarah Smiths initial house visit to the amazing staff in the office . A big thankyou to Gail, chloe and jess . However I reserve my greatest thanks and appreciation to sarah nixon whose help and patience has been amazing . An all together wonderful team .
Christine · 25 November 2024 · Your Move Chris Stonock Wallsend (5/7/9 High Street East)
Agent replied · 9 December 2024
Christine, you've been an absolute pleasure to deal with. We are so excited for you to be moving next week!! Thank you so much for taking the time to share your experience with our team
Sarah Nixon
Branch Manager
★★★★★ 5/5
GoogleFirst Class Service.
I first met Sam at my property and she suggested I put my house on the market as Your Move has many developers and first time buyers on the books.
She was right and we had an offer within 1 week.
We accepted the offer and completed shortly after.
Can't recommend Your Move enough.
Great Staff
Great Service
I mainly dealt with Sam, Sarah and Chloe, but all staff are professional and friendly.
I didn't think I could sell my property for the price i wanted, but Sam and Your Move did it.
Over the moon with the service from Your Move.
Very happy customer.
Chris · 25 November 2024 · Your Move Chris Stonock Sunderland (4A Athenaeum Street)
Agent replied · 9 December 2024
Thank you so much for your glowing review and for taking the time to share your experience with us! We’re absolutely delighted to hear that you’re over the moon with the service provided by our team. Thank you for recommending us so highly, we really appreciate it! Wishing you all the best as you move forward, and if you ever need anything in the future, please don’t hesitate to reach out. Sam. 😀
★★★★★ 5/5
GoogleInitial contact with Rightmove Chester le street has been fantastic. Sharon coordinating the conversations and Neil doing the house review and estimated pricing.. Very likely to market with them in the near future.
Karl · 25 November 2024 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 9 December 2024
Thank you very much for your kind words, good luck for the future. x
★★★★★ 5/5
GoogleThe team at Your Move acted as agents selling our family home after 71 years. It is a beautiful, one-off property which, despite being in overall sound condition, did need modernising for today's market expectations. Not your average, run of the mill sale.
We chose Your Move on the recommendation of the previous agent, who was retiring. For that suggestion, and his Sterling work before that, we must thank Bill.
The care and attention we received from Sharon, Julia and John throughout the whole process was first rate. Because none of our family now live in the North East, we had to rely on the team to handle all aspects of the sales process, from initial viewings onwards. Suffice to say, we've now achieved a satisfactory outcome, with the house going to a new family, who we hope will enjoy their new home for many years to come.
Nigel · 25 November 2024 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 9 December 2024
Thank you for your very kind words Nigel, it means alot to the team. Kind regards 😍 …
★★★★★ 5/5
GoogleFantastic. From Sarah Smiths initial house visit to the amazing staff in the office . A big thankyou to Gail, chloe and jess . However I reserve my greatest thanks and appreciation to sarah nixon whose help and patience has been amazing . An all together wonderful team .
Christine · 24 November 2024 · Your Move Wallsend
Agent replied · 8 December 2024
Christine, you've been an absolute pleasure to deal with. We are so excited for you to be moving next week!! Thank you so much for taking the time to share your experience with our team
Sarah Nixon
Branch Manager
★★★★★ 5/5
GoogleAbsolutely brilliant staff. From start to finish all the staff were friendly Professional and Caring. I couldn’t praise all the girls highly enough. They all were always ready to answer any questions we had. I would recommend Gail Jess Sarah Sarah S and Chloe to anyone I knew who was looking to rent a property.
Susan · 24 November 2024 · Your Move Wallsend
Agent replied · 8 December 2024
Thank you so much for your recommendation Susan and for taking the time to share your experience with our team
Sarah Nixon
Branch Manager
★★★★★ 5/5
GoogleElla and Helen was so supportive for me to get my accommodation sorted within short period of time. They were really professional and feedback time taken was fantastic. Really recommend these agents for your home moves. 👍 …
Hiruna · 22 November 2024 · Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied · 8 December 2024
Hi Hiruna Thankyou for your 5 star google review. I'm so pleased you found Ella and Helen both supportive and professional, they are a credit to our office. We really appreciate your recommendation also. Best wishes in your new home regards Susan Usher Branch Manager Your Move.
★★★★★ 5/5
GoogleDealing with this estate agent has been a total pleasure , such lovely ladies who work in there and Sarah and Samantha have been so helpful dealing with our purchase . Nothing has been a bother and communication between us has been second to none . Would defo recommend . Thankyou so much Samantha for all your help
Julie · 20 November 2024 · Your Move Sunderland
Agent replied · 11 December 2024
Thank you for your lovely review Julie. You're very welcome, it's been a pleasure to help you with the purchase. Please reach out if there is anything we can help with in the future. Thanks again, Sam.
★★★★★ 5/5
GoogleIt was an absolute pleasure working with Sarah Nixon and her team. Sarah kept me informed throughout the whole process, which made me feel relaxed knowing they were managing everything for me. An excellent team. I cannot fault them.
Damian · 20 November 2024 · Your Move Wallsend
Agent replied · 22 November 2024
Thank you so much for instructing Your Move again to act for you again Damian - as always a pleasure to deal with. We hope you are now settled into your new home 🏡
Sarah Nixon
Branch Manager
★★★★★ 5/5
GoogleAbsolutely brilliant staff. From start to finish all the staff were friendly Professional and Caring. I couldn’t praise all the girls highly enough. They all were always ready to answer any questions we had. I would recommend Gail Jess Sarah Sarah S and Chloe to anyone I knew who was looking to rent a property.
Susan · 18 November 2024 · Your Move Chris Stonock Wallsend (5/7/9 High Street East)
Agent replied · 9 December 2024
Thank you so much for your recommendation Susan and for taking the time to share your experience with our team
Sarah Nixon
Branch Manager
★★★★★ 5/5
GoogleI’ve had a wonderful experience with the agents here, everyone I met has been incredibly helpful and kind. Gail, in particular, was amazing, guiding me through the entire renting process with patience and expertise, especially as someone new to UK housing policies.
Though it’s not directly related to the agency, I also want to highlight how welcoming and friendly my landlord and neighbours have been, making me feel right at home in this community.
The only small area for improvement would be the maintenance/repair service. Generally, they’re able to schedule and complete repairs within 1-3 weeks, but there was one instance of a leak that took four months to fully resolve.
Yuan · 17 November 2024 · Your Move Wallsend
Agent replied · 8 December 2024
Thank you for your review of our service and kind words regarding Gail our lettings manager. We take onboard your comments regarding maintenance and will forward to the relevant department
Sarah Nixon Branch Manager
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