5/5
Excellent communication, accommodating with work commitments, kept fully informed throughout the process, responsive to questions
Agent replied · 23 October 2024
Thank you for your review Darren and hope you have settled well into your new home.

Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Showing 4,166 reviews on Google only. Show every review
5/5
Excellent communication, accommodating with work commitments, kept fully informed throughout the process, responsive to questions
Thank you for your review Darren and hope you have settled well into your new home.
5/5
Many thanks to Sharon, Julia and John for the valuable help with our house move. Every time i go to the office the cup is on display. Hardly surprising me thinks.
5/5
Thank you very much Julia and the Team at Chester le Street, you went above and beyond in your dedication to sell my house, over coming all the hurdles in an efficient and friendly way. Would fully recommend you and the Team to anyone buying or selling. Kind regards Brenda
Hi Brenda, thank you so much for your kind words.
5/5
Excellent service received from all members of staff from our first contact, until the completion of our contract. No question was too much bother to answer. We would have no hesitation in recommending this Agency, and would like to thank everyone for their friendly and efficient service.
Thank you for your lovely review, it means alot to our team.
5/5
A brilliant team. Communication was fantastic and Sharon really worked hard for us! Thank you all so much.
Thank you very much for your kind words, good luck for the future. x
5/5
The whole team at Your Move CLS provided a first class, friendly and stress-free service. From the initial valuation to final completion we were supported and kept informed at every stage. Viewings were arranged quickly, honest feedback was given throughout and every question was answered no matter how simple. We couldn't have asked for more. Highly recommended!
Thank you so much Michael, it has been a pleasure. Good luck for the future 🥰 …
5/5
The team at Your Move acted as agents selling our family home after 71 years. It is a beautiful, one-off property which, despite being in overall sound condition, did need modernising for today's market expectations. Not your average, run of the mill sale. We chose Your Move on the recommendation of the previous agent, who was retiring. For that suggestion, and his Sterling work before that, we must thank Bill. The care and attention we received from Sharon, Julia and John throughout the whole process was first rate. Because none of our family now live in the North East, we had to rely on the team to handle all aspects of the sales process, from initial viewings onwards. Suffice to say, we've now achieved a satisfactory outcome, with the house going to a new family, who we hope will enjoy their new home for many years to come.
Thank you for your very kind words Nigel, it means alot to the team. Kind regards 😍 …
5/5
Excellent service from Sharon, really helpful. Thank you!
Thank you Anna, 🥰 …
5/5
Initial contact with Rightmove Chester le street has been fantastic. Sharon coordinating the conversations and Neil doing the house review and estimated pricing.. Very likely to market with them in the near future.
Thank you very much for your kind words, good luck for the future. x
5/5
I worked with Your Move for both the letting and sale of my property, and I’m extremely pleased with the experience. The sales team, particularly Julia and Sharon, demonstrated exceptional professionalism throughout the entire process. They made the sale process smooth and hassle-free by staying on top of every detail and providing frequent updates. Their commitment and responsiveness truly exceeded my expectations. I highly recommend Your Move for anyone considering property sales or lettings, outstanding service from start to finish!
Thank you so much Elena, good luck for the future. 🥰 …
5/5
The team at Your Move Chester-le-street have been fantastic from start to finish. Julia, Sharron and John have made every step of the way clear and easy when selling our house and are always on hand to answer my many questions. They are all genuinely lovely people and have made what could be a very stressful time easy peasy! Thank you very much.
Aww thank you so much, you have been a pleasure to work for. Good luck for the future 🥰 …
5/5
Excellent customer care, thank you all
5/5
Fantastic service and friendly helpful staff.
Hi, Gail thank you so much hope you have settled in well kind regards 🥰 …
5/5
Great service and staff. Well done.
Thanks John, always a pleasure dealing with you
5/5
Julia was fab to deal with from start to finish, 10/10 would recommend
5/5
I can only commend Your Move in Chester-le-Street. Compared to all the other estate agents I have dealt with in Durham and Chester-le-Street they are certainly the very best in the area. In my case they had to sell a lovely end of terrace house (That I will miss) at short notice because the tenants had left. What is more, I actually live in Dunedin, Otago, which is in New Zealand, having left the UK 4 years ago. Over a distance of 21,000kms the team did an excellent job of keeping me in the loop and appraised of the situation. They were professional yet friendly and a treat to deal with whilst getting the job done. If you are thinking of buying and selling in the Chester-le-Street and North Durham area, use Your Move; they are truly the best option.
Hi Duncan, thank you so much for your kind word it means alot to the team. Good luck for the future
5/5
Your~Move made Our~Move simple We recently relocated to County Durham and the daunting task of finding a property to rent was made easy by Sharon and Chester-le-Street Team. They took time to understand our needs and preferences, and presented us with tailored options that fit the criteria. Sharon and the team were knowledgeable, friendly and always available to answer our questions. The viewing process was seamless, and Sharon provided valuable insights about each property. When we found the perfect home, they guided us through the whole application process with ease. What impressed us most was the team's ability to calm us down and to make what can be a stressful experience incredibly smooth. If you're looking for a reliable, efficient and customer-focused estate agency to buy, sell or rent a property, we couldn't recommend Your-Move Chester-le-Street more !
5/5
The team at YourMove have been amazing through what turned out to be a long drawn out process due to the buyers side. Sharon, Chloe, Julia and John were all amazing throughout keeping us updated at every stage and helping us achieve a sale. Thanks again guys!
Thank you for your kind words, good luck for the future 🥰 …
5/5
This is the 2nd time I have used Chester-Le-Street branch and what a brilliant team they are. From the evaluation, where I was able to get the photographs done the same day to speed the process of the sale going online to the fantastic communication I received throughout the sale/sold stages of my property. I would highly recommend and would definitely use this branch again in the future.
Thank you so much Asheigh, it is alway an absolute pleasure dealing with you. Good luck for the future many thanks
5/5
Sharon and the team are super friendly and couldn't have been more helpful! They really are a one stop shop when looking to buy a property. I was really impressed by the level of professionalism and knowledge the team had even through all of my indecisiveness.
Hi Peter, thank you so much for your kind words. Looking forward to seeing your home all finished. Have a great weekend.
5/5
Absolutely fantastic service, always so quick and helped us smoothly through the process with no bother whatsoever. Special shout out to Julia and Madeline who were amazing.
Thank you so much for your kind words, the are both amazing.
5/5
Thank you to all the staff for your help with the sale of my house. In particular, the manager, Sharon MacFeggan, who on several occasions worked tirelessly to remove blockages to keep the sale progressing. Thank you
5/5
I would highly recommend Your move estate agents. They couldn't be more helpful. Thanks to Julia, Sharon ,John & Dominic.
Hi Paul, thank you always a pleasure to deal with you 😍 …
5/5
We recently sold our house through Your move and I can’t fault the experience at all. From James valuing our house to Chloe calling the day our house went on the market to talk through how the process would go we’ve had excellent service. Sharon and the team have been great and friendly throughout the whole process. John in the sales progressions team really helped us towards the end of the process too. We previously went with a different estate agent and had nothing but trouble but your move have been excellent. I would recommend anyone in the area to use your move when thinking about selling their home. Our house went on the market on Monday and the house was sold by the end of the week.
Hi Nicola thank you so much for your kind words the team are very thankful. Good luck for the future. Sharon
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.

Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.