Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Showing 4,166 reviews on Google only. Show every review
5/5
GoogleI have worked with the team at Rowlands Gill on several occasions, and as usual Erin, Claire, Gemma and Ang have been very proactive and obliging. Thanks 'Team Rowlands Gill'
Hilary Stubbs, thank you for your kind words and this wonderful review! From all the Team at Your Move Rowlands Gill
5/5
GoogleWe recently sold our property with your move west Denton & from start to finish the process was made simple and quick. Tim came out to our home and went over everything in great depth with us and was very knowledgeable, Ashley gave updates all throughout the process and when I called the office with any questions all of the staff were great help and friendly. We will be using the am again in the future without any hesitation
4/5
GoogleAmazing service with the whole team from managing and all the way through the sale of my property. Sarah Nixon, Gail Lewicki and Chloe who been very supportive, keeping me updated the whole process. They are professional competence with due care in handling queries and issues. I strongly recommend "Your Move Wallsend" to everyone who need reliable estate agent to manage and sale your property.
Dear Rosalyn, Thank you so much for your amazing review of our lettings services and recommendation. Landlords often struggle to find trusted lettings agents and work off recommendations from other landlords. We're delighted you have been happy with the service from Gail and her team and look forwards to working with you for many years to come Sarah Nixon Branch Manager
5/5
GoogleMy experience has been brilliant with Your Move West Denton and all the girls there, especially Ashley. All friendly, professional and extremely helpful for a first time buyer. I've been kept updated on the progess of my purchase and guided throughout. Can't thank them enough. One very happy and grateful buyer 😁 …
Thank you so much for your lovely review! 😊 We're thrilled to hear that you had such a positive experience with the team at Your Move West Denton, especially Ashley! It's fantastic to know we could help make your first home-buying journey smooth and stress-free. We'll make sure your kind words are passed on to the whole team. Wishing you all the best in your new home, and thank you again for choosing us! 🏡✨
4/5
GoogleAmazing service with the whole team from managing and all the way through the sale of my property. Sarah Nixon, Gail Lewicki and Chloe who been very supportive, keeping me updated the whole process. They are professional competence with due care in handling queries and issues. I strongly recommend "Your Move Wallsend" to everyone who need reliable estate agent to manage and sale your property.
Dear Rosalyn, Thank you so much for your amazing review of our lettings services and recommendation. Landlords often struggle to find trusted lettings agents and work off recommendations from other landlords. We're delighted you have been happy with the service from Gail and her team and look forwards to working with you for many years to come Sarah Nixon Branch Manager
5/5
GoogleRating only, no written review.
5/5
GoogleThe service from David Rachel June and Leighanne was brilliant from start to finish We have used Your Move twice now and would not hesitate to use again in the future. Such a pleasure to work with such a professional company and individuals Thank You so much.
Hi Stephen, thank you so much for the positive review! It always nice to hear such good feedback about our team … More
5/5
GoogleThanks to all of the staff at Your Move, Chester-le-Street. From valuation, through to completion, your communication, advice, guidance and tenacity were second to none. Thanks to James, Maddy and John and with extra thanks to both Sharon and Julia for your ongoing determination to bring our sale to fruition. It is important to say that although we initially had reservations because Your Move are a nation wide company so felt that your interest to see the sale through might be limited. In actual fact, having since learned that you are a franchise, making you on parr with an independent estate agent, you can tell and it shows. Your personal approach demonstrated how much you genuinely care and we really couldn’t have asked for a better service. Thank you again to the whole Your Move Dream Team! Personal and professional throughout.
Thank you for your kind words Kerri, it has been a pleasure. Good luck for the future. All the team at Your Move Chester le Street
5/5
GoogleRating only, no written review.
Hi Nola. Thank you for your 5 star review and best wishes for the future from Sam and all of the Consett Team.
5/5
GoogleFrom the very first point of contact they were brilliant, very supportive and patient. I believe throughout my sale I must have spoken to the whole team at one time or another and all were excellent and quick to provide me with any help I needed. At the beginning I mainly dealt with Julia who kept me informed and up to date with how things were progressing, then I moved over to Sharon who also provided me with all the support I needed to help me with my first ever sale thru to completion. At no point did I feel abandoned or left in limbo and i knew I was able to call to discuss any issues or queries I may have had. All in all i would have no quarms recommending this branch to anyone selling or purchasing a property they really do go above and beyond Thank you
5/5
GoogleService has been tremendous from viewing the flat right up until collecting my keys today! A special thank you to all of the team - Chloe, Jess, Kay, Sarah, Jessica and Gail
Thank you so much for taking the time to share your experience whilst renting a property from Your Move. We hope you settle in and keep in touch Neil Sarah Nixon Branch Manager
5/5
GoogleGreat service from everyone at the crawcrook office. Hazel,Katrina,Denise,Megan and Alex what a great team, just what I needed to manage everything. Thank you for your help (especially on exchange /completion day!).
5/5
GoogleI cannot praise the girls, especially Sam and Sarah, in the Sunderland office enough. They have been extremely helpful and also very sympathetic during what has been a very stressful time. I would thoroughly recommend them to anyone wanting to sell their property
Hi Ann, thank you so much for your lovely review! Your kind words truly mean the world to us. Wishing you all the best!" The Team in Sunderland
5/5
GoogleService has been tremendous from viewing the flat right up until collecting my keys today! A special thank you to all of the team - Chloe, Jess, Kay, Sarah, Jessica and Gail
5/5
GoogleAbsolutely amazing Joanne has been very helpful thank you for everything!
5/5
GoogleI cannot praise the girls, especially Sam and Sarah, in the Sunderland office enough. They have been extremely helpful and also very sympathetic during what has been a very stressful time. I would thoroughly recommend them to anyone wanting to sell their property
Hi Ann, thank you so much for your lovely review! Your kind words truly mean the world to us. Wishing you all the best!" The Team in Sunderland
5/5
GoogleGreat service from all staff at the Wallsend branch on the sale of my property. Special thanks to Sarah, Chloe, Kay, Jess, Gail and Jessica.
5/5
GoogleRating only, no written review.
Hi Nola. Thank you for your 5 star review and best wishes for the future from Sam and all of the Consett Team.
5/5
GoogleRating only, no written review.
5/5
GoogleThank you to Your Move Estate Agents in Durham, especially Angela for coordinating my next house purchase, and managing communications between the vendor and I. Altogether a very positive experience. Thanks so much for your assistance.
5/5
GoogleExcellent service from Your Move Chester le Street. Sharon and her team were professional and prompt with all queries. I cannot fault them at all, would highly recommend them.
Thank you Darren, it has been a pleasure. Good luck in your new home, Sharon
5/5
GoogleGreat service from all staff at the Wallsend branch on the sale of my property. Special thanks to Sarah, Chloe, Kay, Jess, Gail and Jessica.
5/5
GoogleI cannot recommend this team enough! Sam, both Sarahs (yes, two of them, double the brilliance), Amy, and Maddison were absolute lifesavers during my move. From the very start, they were attentive, patient, and somehow managed to keep me sane through the chaos. I’m convinced they all deserve medals… or at least a long holiday after dealing with me! They went above and beyond, answering every question (even the silly ones), calming my nerves, and making sure everything went as smoothly possible. If I ever have to move again I’d use them in a heartbeat. But as I joked after the completion, I suspect they’d all quit if they heard I was selling again! Thanks so much to the whole team for their amazing customer service, endless patience, and for making what was a very stressful time feel manageable. You guys are brilliant!
Thank you so much Fiona and Kris for such a glowing review. I'm so pleased we made your move a little easier for you, it's been a pleasure to work with you. We all wish you the best of luck in your new home and for the future. Thank you for choosing Your Move and if there is ever anything we can help with in the future please do not hesitate to reach out. Sam : )
5/5
GoogleReally comprehensive and efficient service. We discussed loads of things I didn’t know about marketing our home, I felt really well informed and able to make sensible choices. Within an hour of the property being launched the first viewing was booked and we received an asking price offer within five days of the property being launched by YM. They also gave us loads of useful signposting to other services we required for the transaction. And they are incredibly warm and friendly to interact with. Couldn’t fault them and would highly recommend
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The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
