Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Showing 4,166 reviews on Google only. Show every review
5/5
GoogleAwesome!
Hi Tofunmi, thank you for taking the time to leave a review for us at Your Move Estate Agents Chris Stonock Rowlands Gill. We are happy that we have been able to help you with your house search. Kind regards, Team Rowlands Gill
5/5
GoogleJoanne Montgomery was a pleasure to work with from start to finish and a credit to the company. Fantastic service. Thank you for making it so easy. Offer on Monday, keys on the Friday. No one can believe me it was so fast and straightforward.
Thank you so much for your kind words and wonderful feedback! We’re thrilled to hear that you had such a smooth and positive experience, and that Joanne made the process so seamless for you. Best wishes for the future from all at the Consett Branch
5/5
GoogleI sold my property through Your Move, I found the service really good from start to finish with a lot of viewings arranged and sold reasonably quickly for the asking price of the property. Angela from progression team kept me updated throughout and I found her very helpful when any issues arose
Thank you very much for the lovely review!
5/5
GoogleSharon was superb from start to finish. She went above and beyond with her support, help and advice. We cannot thank her enough. Highly recommend for her professionalism and her caring nature.
Thank you for your kind words. Good luck in your new home. many thanks Sharon
4/5
GoogleWe are very grateful to the Your Move staff in Durham for all their support through the process of buying a property and then arranging for it to be rented. In particular, coming to be landlords for the first time we found Paul very helpful and responsive as he steered us through all the stages involved. Many thanks to all.
Thank you for the lovely review!
5/5
GoogleRecently agreed to buy a house using the Your Move Houghton branch. Process was very smooth, Rachael and Leighanne were friendly with great communication and kept me updated throughout the process!
Hi Antony, thank you for your kind words and this wonderful review! It always nice to get such lovely feedback. … More
4/5
GoogleWe are very grateful to the Your Move staff in Durham for all their support through the process of buying a property and then arranging for it to be rented. In particular, coming to be landlords for the first time we found Paul very helpful and responsive as he steered us through all the stages involved. Many thanks to all.
Thank you for the lovely review!
5/5
GoogleWe have recently sold our old home and bought our new home with your move west Denton. What can I say, from start to finish the communication, helpfulness and knowledge of the girls in the office Ashley, Shannon, Terri and Louise have been nothing but superb! Tim was efficient and gave us valuable advise. Norman was very informative on the best mortgage deals available to us. Our property sold within 3 days and we were moved into our new home in an unbelievable 7 weeks! Outstanding service and would not hesitate to use again if needed but I think they have helped us find our forever home!
Thank you so much for your fantastic review! We're absolutely over the moon to hear about your positive experience buying and selling through Your Move West Denton. It’s always our goal to make the process as smooth and stress-free as possible, so to hear that everything came together in just 7 weeks is amazing! Ashley, Shannon, Terri, Louise, Tim, and Norman will be thrilled to read your kind words, they all take great pride in providing clear communication, helpful advice, and friendly support from start to finish. We’re so happy to have helped you find your forever home, and while we hope you won’t need us again any time soon, you’ll always be welcome if you do! Wishing you many happy years ahead in your new home!
5/5
GoogleSusan and the team were amazing from start to finish when selling our property. So friendly but the utmost professionals, they kept us informed every step of the way, ensuring the whole process was stress free. I couldn't recommend highly enough.
5/5
GoogleHazel, Katrina, Denise and Megan were fantastic helping me through the purchase. Due to extenuating circumstances, my purchase was delayed. All the team communicated any updates and regularly checked in to see how I was. Truly a fantastic service and would recommend.
5/5
GoogleJoanne and the team have been nothing more than exceptional, they had bent over backwards to get the ball rolling for us as we were under immense pressure to move house due to unforeseen circumstances. Within 7 days of viewing the property and us deciding we wanted it, Joanne had all the paperwork and referencing ready to go and the house was ready to move in. We wouldn't ever go to another agent. Thanks to all involved and if you are looking for a moving Agent Joanne and the team are the perfect people. Thanks for everything J&H.
Thank you so much for your incredibly kind words! We're absolutely thrilled to hear that Joanne and the team were able to support you through such a stressful time and help make your move happen so quickly and smoothly. Wishing you all the best in your new home and don’t hesitate to reach out if you ever need anything. Best wishes from all at the Consett Branch
5/5
GoogleExcellent service from the Team in Rowlands Gill, house was only on the market for a very short time before offer received and accepted. I was constantly kept to-date on all viewings and provided with feedback after each viewing. A big thank you to Erin, Gemma, Clair and Ang for their fantastic communication!!!
5/5
GoogleThank you so much for all your help in selling our house. All the staff we dealt with were helpful, friendly and knowledgeable. A special thanks goes to Julia for going the extra mile for us.
Thank you for your kind words. Good luck for the future.
5/5
GoogleI wouldn't hesitate to use Your Move at Chester-le-Street again. Their service was transparent, clear communication which ensured a smooth and professional experience throughout the sale process, especially as my property wasn't the normal bricks and mortar! The customer service from all staff, especially Julia, was exceptional with an optimistic approach which went above and beyond their call of duty.
Thank you so much Anne. You are a pleasure to deal with. Sharon
5/5
GoogleExcellent service! Julia was fantastic, always helpful and supportive. A brilliant member of staff.
Thank you Jean, good luck in your new home.
5/5
GoogleThanks to all of the staff at Your Move, Chester-le-Street. From valuation, through to completion, your communication, advice, guidance and tenacity were second to none. Thanks to James, Maddy and John and with extra thanks to both Sharon and Julia for your ongoing determination to bring our sale to fruition. It is important to say that although we initially had reservations because Your Move are a nation wide company so felt that your interest to see the sale through might be limited. In actual fact, having since learned that you are a franchise, making you on parr with an independent estate agent, you can tell and it shows. Your personal approach demonstrated how much you genuinely care and we really couldn’t have asked for a better service. Thank you again to the whole Your Move Dream Team! Personal and professional throughout.
Thank you for your kind words Kerri, it has been a pleasure. Good luck for the future. All the team at Your Move Chester le Street
5/5
GoogleExcellent service and communication from the team in the Consett office. Lettings agent Joanne couldn’t have been more helpful. Would highly recommend!
5/5
GoogleThank you to Ashley for her friendly and professional work with my house purchase. She made the process easier and helped throughout.
Thank you so much for your lovely review! We're thrilled to hear that Ashley was able to support you throughout your house purchase and make the process that bit easier. We'll be sure to pass on your kind words to her, she’ll be delighted! Wishing you all the best in your new home.
5/5
GoogleWe bought our first home with Your move, and couldn’t recommend them enough! The whole team were great to deal with. Especially couldn’t thank Sharon and Julia enough. The communication between ourselves was regular, they answered any questions we had and made what should have a been an overwhelming stressful time a lot easier. Thank you to everyone who works at Your Move Chester-Le-Street. Jessica
Thank you so much Jess, it has been a pleasure. Good luck for the future. Kind regards Your Move
3/5
GoogleIn the capacity of a landlord I have dealt with Your-Move (Whickham) successfully for many years. Unfortunately since the changes in the office management and valuation team the initial negotiations with respect to a tenant find contract …
Thank you for taking the time to share your feedback. We truly appreciate your longstanding relationship with Your Move Chris Stonock Whickham and are sorry to hear that your initial experience with our recent changes did not meet your … More
5/5
GoogleAn excellent service from Your Move. We had interest in our house from day one of the listing going up. In fact the people who bought our house made an appointment to view the property within minutes of the listing going live. Your Move’s …
Thank you so much for your kind review! We’re thrilled to hear that our service helped generate interest in your property so quickly, and that Erin was able to assist you throughout the process. We’re grateful for the opportunity to work … More
5/5
GoogleMany thanks to the team at Your Move Whickham. Hazel, Gillian and Megan were friendly, professional and understanding throughout the sale of our property. Regular communication from Megan helped to reassure us as the process moved …
Thank you for your lovely review David, we're delighted that we had a smooth transaction and first class service with our auction team. Good luck. Thank you.
5/5
GoogleWe bought our first home with Your move, and couldn’t recommend them enough! The whole team were great to deal with. Especially couldn’t thank Sharon and Julia enough. The communication between ourselves was regular, they answered any questions we had and made what should have a been an overwhelming stressful time a lot easier. Thank you to everyone who works at Your Move Chester-Le-Street. Jessica
Thank you so much Jess, it has been a pleasure. Good luck for the future. Kind regards Your Move
5/5
GoogleWe recently purchased our new home through Your Move Estate Agents, Chris Stonock, West Denton, and had a truly positive experience. Ours was a particularly complex transaction, involving five families in the chain, yet the team handled everything with professionalism, friendliness, and patience. What set this estate agent apart was their genuine, open communication and supportive approach. Unlike some others, they never applied unnecessary pressure and were always approachable and ready to assist with even the smallest queries. Throughout the process, Louise was especially outstanding, her support, responsiveness, and kindness made a real difference, and we’re truly grateful to her. The rest of the team, Shannon, Ashely and Terri were also consistently helpful and courteous. We wouldn’t hesitate to use their services again for any future property purchases in the area and would confidently recommend them to anyone looking for a reliable and trustworthy estate agent. Thank you once again to the whole team!
Thank you so much for taking the time to share such a thoughtful and detailed review! We’re absolutely delighted to hear that your experience with the West Denton team, was such a positive one. Navigating a five-family chain is no small feat, and we’re so pleased that the team could support you every step of the way. Louise will be especially touched by your kind words, as will Shannon, Ashley, and Terri, they all work incredibly hard to ensure every client feels heard, supported, and valued. Your recognition means the world to us. We’re thrilled to have helped you find your new home, and it’s lovely to hear you’d choose us again in the future. Wishing you all the best in your new chapter, and don’t hesitate to reach out if we can ever help again!
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The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
