Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Showing 4,166 reviews on Google only. Show every review
5/5
GoogleOh my word what can I say... first class !!! As we were buying a house whilst abroad it was very stressful but Angela, Maddy and Annaleigh made it so much easier for us. Thank you ladies you are all stars
Thank you so much for the lovely review!
4/5
GoogleSo pleased with the support & updates provided by Maddie & Angela at YourMove in Durham when buying my property! So helpful & understanding during a stressful process… Thank you ⭐️
Thank you so much for the review!
5/5
GoogleExcellent letting agent, professional, responsive and always helpful. The whole process was smooth from start to finish. Highly recommend! Big thanks to Joanne, Maddy, Annaleigh, and Angela.
Thank you for the review!
5/5
GoogleSam and her team at the sunderland branch are amazing, ive rented my property out with them for several years now ,the few problems that have arisen have been dealt with quickly and efficiently. Much appreciated, thank you .I highly recommend 👌. …
Thank you so much for your kind words and continued trust in our Sunderland team! 🌟 I'm delighted to hear that you’ve had such a positive experience over the years, and that any issues have been resolved quickly and efficiently. We really … More
5/5
GoogleAll the staff were fantastic during our selling experience, Sarah and the team couldn't do enough for us, no question was to much trouble couldn't fault them at all. Excellent experience compared to when we have dealt with other agents.
Thank you so much for your lovely review! We’re delighted to hear that you had such a positive selling experience with us. Sarah and the whole team will be so pleased to know their support made a difference and that you felt well looked … More
5/5
GoogleAn extremely helpful team in the Sunderland branch. Always friendly and professional and a pleasure to work with. All our queries were handled very efficiently. Would not hesitate to use their services in the future.
Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience with our Sunderland team. Providing friendly, professional, and efficient service is always our goal, and it’s wonderful to know we met … More
5/5
GoogleThe customer service from this branch is exceptional. They organise around you and the communication is clear and prompt. Gemma and Erin at the branch have been professional polite and proactive throughout the whole process.
Thank you so much for taking the time to leave us such a lovely review, we really do appreciate it! Thanks, The Rowlands Gill Team
5/5
GoogleGemma, Erin, Claire and Ang at Rowlands Gill branch were such a help to us with our moving home process, I could not praise this team enough, they made the whole process very easy, we’re super quick with responses to emails, any queries answered straight away and super organised they provided us with a lovely welcome to your new home gift on collecting the keys which was such a lovely touch! Honestly I cannot recommend a team more. From start to finish outstanding!
Thank you, Carol, for your amazing review! We’re so glad to hear that you’ve been satisfied with the service we’ve provided. We wish you all the best of luck in your new home. Thanks, Gemma and the team at Your Move Rowlands Gill
5/5
GoogleGemma and Erin where fantastic, very responsive helped me sell my home in just over a month
Thank you for taking the time to share your feedback Claire. We are delighted to hear that you were pleased with the service provided by Gemma and Erin. On behalf of the entire team, we wish you every success with your home move. Kind regards, Your Move Rowlands Gill Team
5/5
GoogleFirst met with Gemma for a property valuation and from that point the girls did every single thing! They were amazing! Erin dealt with all the day to day. She was super helpful, quick to get back to me and overall created a fab and very very easy experience!
Thank you for taking the time to highlight the excellent service you received from Gemma, Erin, and the team at Your Move Rowlands Gill. We greatly appreciate your feedback and the confidence you have placed in us. We look forward to managing your property and working alongside you. Kind regards, Your Move Rowlands Gill
5/5
GoogleThank you to everyone at Your Move Durham. They are professional and friendly and put maximum effort into supporting both the sale and the client.
Thank you for the lovely review!
5/5
GoogleJoanne, Maddy, Annaleigh, and Angela are all amazing girls who helped us in finding our rental property. Many thanks to all of them, very professional and friendly.
Thank you for the lovely review! We are so pleased you are happy.
5/5
GoogleOh my word what can I say... first class !!! As we were buying a house whilst abroad it was very stressful but Angela, Maddy and Annaleigh made it so much easier for us. Thank you ladies you are all stars
Thank you so much for the lovely review!
4/5
GoogleGreat service from your move staff in Durham office . A long process just due to the decline in the housing market but finally sold our property. Major shout out to Maddy who was professional and responsive throughout with the great help of AnnaLeigh when Maddy was unavailable. Once the offer went through , which was handed over to sales progression , Angela, great process , up until a point which I think was a communication error but felt like we were the inconvenience to your move and the buyer, even though we were the ones paying your move fees. Overall we made it through with their help and link between buyer and seller . Thank you for all the advice ,support, and hard work
Thank you for the lovely review!
4/5
GoogleSo pleased with the support & updates provided by Maddie & Angela at YourMove in Durham when buying my property! So helpful & understanding during a stressful process… Thank you ⭐️
Thank you so much for the review!
5/5
GoogleI would like to thank the team from YourMove Durham for such a fantastic experience. Joanne, Maddy, Annaleigh, and Angela handled the entire letting process very professionally and were extremely supportive throughout. It is the second home I am letting from the YourMove branch in Durham - I can only recommend them. By far the best estate agents in Durham! Thank you very much.
Thank you for the lovely review. We are so pleased to have helped you and hope to continue in the future!
5/5
GoogleExcellent letting agent, professional, responsive and always helpful. The whole process was smooth from start to finish. Highly recommend! Big thanks to Joanne, Maddy, Annaleigh, and Angela.
Thank you for the review!
5/5
GoogleThe staff at Your Move Consett were fantastic! So helpful from the first phone call to the first viewing with Penny. Kirsty was amazing kept us up to date with regular communication, going above and beyond to help get everything sorted. Thank you so much 🙂 …
Hi Donna, thank you so much for your lovely feedback! We’re delighted to hear you had a great experience with Penny and Kirsty. Wishing you all the best from All at the Consett Branch
5/5
GoogleA five star service from start to finish All the staff were very helpful and polite
Hi Frankie. Thank you for your lovely review and best wishes from all at the Consett Branch
5/5
GoogleThe staff at Your Move Consett were fantastic! So helpful from the first phone call to the first viewing with Penny. Kirsty was amazing kept us up to date with regular communication, going above and beyond to help get everything sorted. Thank you so much 🙂 …
Hi Donna, thank you so much for your lovely feedback! We’re delighted to hear you had a great experience with Penny and Kirsty. Wishing you all the best from All at the Consett Branch
5/5
GoogleWe recently used chester le street to sell our home. Incredible service from all the staff. Particular mention to julia, sharon and john who were phenomenal. Thank you.
Thank you so much for your kind words! We’re delighted to hear you had such a great experience selling your home with our Chester-le-Street team. Julia, Sharon, and John will be thrilled to know their efforts made such a positive difference. We really appreciate your recommendation and wish you all the best in your new home!
5/5
GoogleA five star service from start to finish All the staff were very helpful and polite
Hi Frankie. Thank you for your lovely review and best wishes from all at the Consett Branch
5/5
GoogleGreat service from Julia and the team at chester le street. Always helpful, knowledgeable and friendly. Best agent out there.
Thank you so much for your kind words! We're thrilled to hear you had a great experience with Julia and the team at Chester-le-Street. Your support and feedback mean a lot to us. We always aim to provide helpful, knowledgeable, and friendly service, so it's wonderful to know we’ve made a positive impression. Thanks again for choosing us, we truly appreciate it!
5/5
GoogleEveryone at Your Move - Chris Stonick estate agents were so professional and helpful.I was overwhelmed by the prospect of having to complete the application for the rental property. I'm 70 and not great with filling applications online, my grandson is dyslexic so between us, we struggle. There was no hesitation to invite us in and help us to complete the "dreaded" form. All interactions with the staff, whether by phone or in person, were friendly and professional. A special mention to Penny and Kirsry who both helped with the forms xx
Hi Pat, thank you very much for your kind words. We're pleased to hear you felt supported throughout the process, and we’ll be sure to pass on your appreciation to Penny and Kirsty. Best wishes from all at the Consett Branch
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The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
