Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Showing 4,166 reviews on Google only. Show every review
5/5
GoogleGreat service from chloe Murphy, jess and Harry. Thank you also to jess and Sarah for all their help
We are delighted that you were happy with the service from the team Becky, thank you for taking the time to share your feedback … More
5/5
GoogleI originally expressed interest in selling my property, probably around 3 years ago , before finally making a decision last month. Chloe and Jess always kept up the contact over that prolonged period , but never …
Thank you so much for your lovely review! We’re delighted to hear that we have been able to support you throughout your journey and made the process feel personal as well as professional. It means a lot … More
5/5
GoogleThe rental process was very smooth and the team were so efficient and kind. They helped me through the process from start to finish. Couldn’t thank them enough. Thank you Chloe, Jess, Harry, Sarah and Jess
Thank you so much for your glowing review! We're delighted to hear the rental process felt smooth and supported from start to finish. We’re proud to have been market leaders for instructions and lets … More
5/5
GoogleAfter meeting the team at Your move Wallsend I knew this was going to be a professional service by the way they made me welcome into their friendly office. Everyone was polite and even the mortgage adviser Nitin made himself available …
Thank you so much for your wonderful review! We're thrilled you felt welcomed and supported throughout your purchase, and we truly appreciate the trust you’ve placed in us to sell two properties. It means a lot to hear you found our service … More
5/5
GoogleCan honestly say after dealing with many estate agents over the years the team at Your Move Wallsend are absolutely fantastic. The manager Sarah leads a fantastic team Jess, Chloe, Harry & Jess. They have gone above & beyond helping me sell …
Thank you so much for your wonderful feedback! It means a lot to hear that after dealing with many agents over the years, you found our service to be the best. We're thrilled that we were able to make … More
5/5
GoogleA big thank you to Sarah Nixon and team at Wallsend. You were all incredibly professional and courteous throughout. Going the extra mile to facilitate communication with your client during the whole legal process. If you are thinking of buying in the Newcastle I can’t recommend Sarah and Your Move Wallsend highly enough.
Thank you so much for your kind words! We’re delighted to hear about your positive experience. We really appreciate your feedback, it means a lot to us. Wishing you all the best, and thanks again for the recommendation and for your proactive … More
5/5
GoogleRating only, no written review.
Thank you for your 5 star review Hannah, much appreciated Sarah Nixon Branch Manager
5/5
GooglePOSTED ON BEHALF OF ANNE I sold my property recently through Your Move and I found the staff very professional, personable and helpful. They were always available and ready to sort out …
Thank you so much for your lovely review! We're thrilled everything went smoothly with your sale. Sarah and the team really enjoyed working with you, and you were a pleasure throughout! Wishing you all the best for the future. … More
5/5
GoogleI’ve had a great experience selling my property with this fantastic team. Tracey Cooper and Julie Atkinson have been especially supportive and professional throughout, keeping everything clear and easy. Huge thanks also to Susan Usher, Ella Brydon, Tom Armitage, and Helen Stokes for their assistance. Truly a brilliant team to work with!
Hello Dayna Many thanks for your lovely review. We’re delighted to hear that you had a great experience selling your property with our team. Thanks for your kind feedback on Tracey and Julie, this will mean a great deal to them, and we … More
5/5
GoogleLovely staff, who do their absolute best to get you the best price whilst being entirely honest about your expectations. I can't tell you how difficult it is to find branch staff who are transparent and negotiate in the best of their …
Hello Grace Thank you so much for such a heartfelt review. We’re absolutely delighted to read your comments and really appreciate you taking the time to share your experience. Being transparent, managing expectations, and always acting in … More
5/5
GoogleHuge thanks to the whole team, and especially to Joanne, for making my move so smooth and stress-free! They took all my requests on board and made the whole moving process so much easier for me.
Thank you so much for your lovely 5 star review. We’re delighted to hear that you had such a positive experience with Your Move and that Joanne was able to support you so well throughout the process. Keeping our customers fully informed and making the process as smooth and stress-free as possible, especially for first time renters is really important to us, so it’s wonderful to know we achieved that for you. We wish you every happiness in your new home. Your Move Chris Stonock Durham.
5/5
GoogleAbsolutely outstanding experience with YourMove! From the very first call, the team at YourMove made what could have been a …
Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with Your Move. Moving home can feel overwhelming, so it’s great to know our team helped make the process smooth and stress free. … More
5/5
GoogleGreat people, used them a couple of occasions now. They keep you updated with everything going on. Highly recommend.
Thank you so much for your kind words! We’re really pleased to hear you’ve had a great experience with us and that our updates have been helpful. We truly appreciate your continued support and recommendation, it means a lot to us. We look forward to working with you again in the future! Sam 😊 …
5/5
GoogleRating only, no written review.
thank you for your five star review we really appreciate it
5/5
GoogleI’ve recently completed the sale of my property through Your Move, and I want to extend my thanks to the whole team at the branch for their support throughout the process. A special mention must go to June, who has been absolutely fantastic from start to finish. She has been patient, proactive, and incredibly understanding during what turned into a long and sometimes stressful journey. Her communication, reassurance, and commitment to keeping things moving made a real difference, and I can’t thank her enough for everything she has done. I’m genuinely grateful for the professionalism and support from the entire branch, and I wouldn’t hesitate to recommend their services. Thank you again to June and the team.
Thank you for your very kind review, David. We’re delighted to hear that you had a pleasant experience with June and the rest of the team. We wish you all the very best for the future.
5/5
GoogleHuge thanks to the whole team, and especially to Joanne, for making my move so smooth and stress-free! They took all my requests on board and made the whole moving process so much easier for me.
Thank you so much for your lovely 5 star review. We’re delighted to hear that you had such a positive experience with Your Move and that Joanne was able to support you so well throughout the process. Keeping our customers fully informed and making the process as smooth and stress-free as possible, especially for first time renters is really important to us, so it’s wonderful to know we achieved that for you. We wish you every happiness in your new home. Your Move Chris Stonock Durham.
5/5
GoogleI have recently rented out my property via Your Move Chris Stonock in Durham and have to say the whole team have been really great throughout the process. Joanne was my main point of contact and she did a fantastic job of keeping me closely posted on viewings, potential tenants, references and so on. Otherwise Maddy and Annaleigh were also always on hand to help with any queries I had and provided cover when Joanne was on annual leave. Thank you all for your professionalism.
Thank you Mr Cullen. Very best wishes from all at Your Move.
5/5
GoogleWe used Your Move to sell our house & have nothing but positive feedback. Sam & Angela were amazing at keeping us updated with the progress of the sale. I wouldn’t hesitate to recommend them. Thanks so much 😃 …
Hi Victoria. Thank you for your lovely review and we're delighted to hear Sam and Angela assisted you so well. Best wishes from all at the Consett Branch
5/5
GoogleWe have recently used the tenant find service at the Consett branch. All the staff are friendly and helpful, kirsty who managed our find always kept us upto date with the progress and answered any questions we had. We have used them a few times and can't fault the service.
Thank you so much for your lovely review and for choosing our Consett branch again. We’re delighted to hear that you’ve been consistently happy with our tenant-find service. We really appreciate your continued trust and look forward to helping you again in the future. Best Wishes Kirsty & The Team at Consett.
5/5
GoogleThanks so much to Sharon, James, Jake, John, Julia, and Joanne for their help with my recent house purchase. I rang up regularly and spoke to them all. Nothing was ever too much trouble and they were all great at chasing solicitors for me to help speed up the process. Would definitely recommend and use in future.
Thank you so much for your wonderful review! We’re delighted to hear that Sharon, James, Jake, John, Julia, and Joanne were able to support you throughout your house purchase. The team will be thrilled to know their efforts made the process smoother for you. It was our pleasure to help keep things moving, and we truly appreciate you taking the time to share your experience. If you ever need anything in the future, we’ll be more than happy to assist.
5/5
GoogleI had an exceptional experience working with Your Move. From the very first meeting, they were professional, proactive, and genuinely committed to helping me through every stage of the process. Communication was always prompt and clear, and Julia Williams in particular went out of her way to make what can be a stressful time feel smooth and well-managed. Your Move’s knowledge of the local market was spot-on, and their advice helped me feel confident and informed when making decisions. Viewings were handled efficiently, feedback was always honest and constructive, and I always felt that my best interests were at the heart of everything they did.
Thank you so much for taking the time to share your experience. We’re delighted to hear that you felt supported throughout the entire process, that’s exactly what we aim for. Julia and the rest of the team will be thrilled to know their efforts made things feel smooth and well-managed for you. We always strive to offer clear communication, honest feedback, and informed guidance, so it’s wonderful to know this came through at every stage. It’s been a pleasure working with you, and we truly appreciate your kind words. If you ever need anything in the future, we’re always here to help.
5/5
GoogleI had an excellent experience with Rachel Smiles, and June at the estate agency. They were supportive, professional, and consistently helpful throughout the process. Their guidance made everything run smoothly, and I am grateful for their assistance.
Hi Thank you for the kind review, we really appreciate your feedback and hope you have settled into your new home. … More
4/5
GoogleGreat service from your move staff in Durham office . A long process just due to the decline in the housing market but finally sold our property. Major shout out to Maddy who was professional and responsive throughout with the great help of AnnaLeigh when Maddy was unavailable. Once the offer went through , which was handed over to sales progression , Angela, great process , up until a point which I think was a communication error but felt like we were the inconvenience to your move and the buyer, even though we were the ones paying your move fees. Overall we made it through with their help and link between buyer and seller . Thank you for all the advice ,support, and hard work
Thank you for the lovely review!
5/5
GoogleI would like to thank the team from YourMove Durham for such a fantastic experience. Joanne, Maddy, Annaleigh, and Angela handled the entire letting process very professionally and were extremely supportive throughout. It is the second home I am letting from the YourMove branch in Durham - I can only recommend them. By far the best estate agents in Durham! Thank you very much.
Thank you for the lovely review. We are so pleased to have helped you and hope to continue in the future!
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The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
