Trusted Agent profile · Tyne & Wear and County Durham

Verified

Your Move Chris Stonock estate agents in Consett, Wallsend, Chester Le Street and 11 more

4.8

★★★★★ Excellent

4,278 reviews across 24 offices and 3 platforms

your-move.co.uk

Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

4,174

Reviews on Google

All 24 offices

Facebook logo

4.8 / 5

100

Reviews on Facebook

Business-wide

Yell logo

1.0 / 5

4

Reviews on Yell

All 24 offices

Our offices

Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,166 reviews on Google only. Show every review

5/5

Google

Excellent service from Helen Stokes and the rest of the team in the Whitley Bay office in securing tenants for my rental property in Whitley Bay. Phone calls always answered, issues always addressed, everyone helpful , professional and cheerful, a pleasure to have done business with them. I would recommend them to everyone.

Helen · 16 February 2026 · Your Move Chris Stonock Whitley Bay (142 Park View)

Agent replied · 16 April 2026

Hello Helen We’re delighted to hear how pleased you’ve been with the service from Helen and the team at Your Move Chris Stonock Whitley Bay. Securing the right tenants and making the process smooth and stress-free is always our aim, so it’s fantastic to know you felt supported every step of the way. Your kind comments about our communication and professionalism really do mean a lot to us. It’s been a pleasure working with you, and we truly appreciate your recommendation. Kind regards Susan Usher Branch Manager.

5/5

Google

A big shout out to the Your Move Consett team. We had a viewing of a house in Lanchester on Monday, Penny sorted it for us and was just excellent in conducting the viewing. Her sunny professional approach was just right, a real asset to your team. Afterwards we spoke to Carol about some additional information that would help with our decision, Carol above and beyond in helping us out. You have a great team - congratulations

Kevyn · 16 February 2026 · Your Move Chris Stonock Consett (30 Victoria Road)

Agent replied · 16 April 2026

Hi Kevyn. Thank you so much for your lovely feedback. We’re delighted to hear that Penny and Carol were able to support you so well, they’ll be thrilled to read your kind words. We really appreciate you taking the time to share your experience, best wishes from All at the Consett Branch

5/5

Google

Kirsty, both of the Sams, Penny, Carol and Angela at Your Move Consett have been absolutely fantastic throughout our sale. Communication has been excellent from start to finish, and they have always kept us fully in the loop with every stage of the progression. Any questions we had were answered quickly and clearly, which really helped take the stress out of the process. The whole team has worked incredibly hard to keep things moving and make sure everything progressed as smoothly as possible. Their professionalism, dedication and friendly approach made a big difference, and we always felt supported and well informed. We would highly recommend them to anyone looking to buy or sell a property.

Lauren · 16 February 2026 · Your Move Chris Stonock Consett (30 Victoria Road)

Agent replied · 16 April 2026

Hi Lauren. Thank you so much for your kind words and for taking the time to leave such a wonderful review. We’re absolutely delighted to hear that you felt supported and well informed throughout your sale. Communication and teamwork are so important to us, so it means a great deal to know this made a difference to your experience. We wish you all the best in your new home from All at the Consett Branch

5/5

Google

Can’t say enough good things about the team from Your Move Consett. Conscientious and friendly to name, but a few of the great attributes that they possess. I have come back to Your Move after being with another estate agent and quite frankly I’m very glad to be back in their capable hands. The whole team needs a mention as they all contribute and work well together…. Kirsty Affleck Samantha Crunden Carol Herdman Samantha Hannant Penny White Izzy Luck Angela Walton Thank you all

Gustoon · 16 February 2026 · Your Move Chris Stonock Consett (30 Victoria Road)

Agent replied · 16 April 2026

Thank you so much for your kind words and for taking the time to leave such a lovely review. We’re absolutely delighted to welcome you back to Your Move and are so pleased to hear that you feel confident in our hands. Your feedback means a great deal to the whole team, and we’ll be sure to pass on your thanks to them all. We’re proud of how well the team works together, and it’s wonderful to see that recognised. Thank you again for your trust, we really appreciate it and look forward to continuing to support you.

5/5

Google

We have had nothing but amazing service from the branch, mainly dealing with Kirsty the manager, who has gone above and beyond to help us. We have also dealt with Carole and Sam and again nothing is too much trouble for anyone in the branch. We couldn’t recommend them more highly. Thank you

Maccine · 16 February 2026 · Your Move Chris Stonock Consett (30 Victoria Road)

Agent replied · 16 April 2026

Thank you so much for taking the time to leave a 5 star review. We’re absolutely delighted to hear about your positive experience with the branch. Kirsty, Carole, and Sam will be thrilled to know their efforts have made such a difference, and we’ll be sure to pass on your kind words. Providing helpful, friendly service is always our goal, so it means a lot to know we’ve achieved that for you. Thank you again for your recommendation, we really appreciate it.

5/5

Google

Absolutely Fabulous service from the wonderful Consett Team. Thank you so much Kirsty. Sam and All 😍 …

Jude · 16 February 2026 · Your Move Chris Stonock Consett (30 Victoria Road)

Agent replied · 16 April 2026

Thank you Jude for taking the time to leave us a lovely review and thank you for choosing us as your trusted agent. Feedback is so important to us and to know that you have received fabulous service is great! Best Wishes Kirsty & The team at Consett.

5/5

Google

Kirsty and the Team @ Your Move in Consett have been fantastic star to finish. They have recently advertised and rents a BTL investment property I own in the area. I found the team very transparent when explaing cost options and despite it taking a little while to find the right tennant I believe we have now done so. Looking forward to working together for years to come.

Oliver · 16 February 2026 · Your Move Chris Stonock Consett (30 Victoria Road)

Agent replied · 16 April 2026

Thank you so much for your kind review! We’re delighted to hear that the team at Your Move Consett have provided you with a transparent and supportive experience from start to finish. We understand how important it is to find the right tenant for your property and we’re pleased that the team’s patience and diligence have paid off. We truly appreciate your trust in us and look forward to continuing to support you with your property for many years to come. Best Wishes Kirsty & All at Consett.

5/5

Google

Thank you to Kirsty, Sam, Penny, Izzy and Sam for the great service we received from the Consett office. Special mention to Carol, who went above and beyond, showing professionalism and dedication in getting us to completion. Thank you girls for all your help.

Peter · 16 February 2026 · Your Move Chris Stonock Consett (30 Victoria Road)

Agent replied · 16 April 2026

Hi Peter, thank you so much for your kind words. We’re delighted to hear that you had such a positive experience with the Consett Team and a special thank you for highlighting Carol’s professionalism and dedication. Best wishes from All at the Consett Branch

5/5

Google

What an excellent service from start to finish. We felt assured that the staff at the branch would take care of everything, and ensure a professional service for us, nothing was too much trouble. Kirsty, the branch manager at Consett was instrumental in ensuring our sale went smoothly. Sam Crunden was great at the start of the process for our valuation, Sam Hannant was brilliant at commuicating with us throughout the selling and buying process, and Carol Herdman was excellent at offering us feedback and reviewing our file throughout. We also spoke with Penny and Izzy when arranging viewings and they were all very professional. We would highly recommend.

Rachael · 16 February 2026 · Your Move Chris Stonock Consett (30 Victoria Road)

Agent replied · 16 April 2026

Thank you for taking the time to leave such a lovely review. We’re absolutely delighted to hear that you felt well looked after from start to finish and that the whole process ran smoothly for you. It’s wonderful to see so many of our Consett team recognised by name. Kirsty will be thrilled to know her support made such a positive difference, and we’ll be sure to pass on your kind words to Sam Crunden, Sam Hannant, Carol Herdman, Penny and Izzy as well. They’ll all be really proud to know their professionalism, communication and care stood out to you. Thank you again for your recommendation, it truly means a lot to us. We wish you all the very best in your new chapter in your forever home!

5/5

Google

A massive thankyou to all the team at Your Move Chester le Street for helping me sell my deceased mums house, they are a dynamic and dedicated team who are always incredibly helpful and deal swiftly with any queries. They found a buyer in under 2 weeks and the house completion took less than 3 months and was sold at the asking price. They made a potentially stressful time for me easy to navigate and I am a very satisfied customer. If you want to sell your house then use this team of caring professionals, you'll feel safe in their hands.

Karen · 16 February 2026 · Your Move Chris Stonock Chester Le Street (53 Front Street)

Agent replied · 16 April 2026

Thank you so much for your kind words and for taking the time to leave such a wonderful review. We’re delighted to hear that your experience was stress-free and that our team was able to support you every step of the way. Your feedback means a great deal to us, and we’ll be sure to pass on your sincere thanks to Sharon, Julia, James, and John. It was a pleasure working with you, and we truly appreciate your trust and recommendation.

5/5

Google

Fabulous team. They’ve been so professional supportive and friendly throughout. I have no reservations about recommending them. I’d give 10 stars if I could. Thank you xx

Mandy · 16 February 2026 · Your Move Chris Stonock Chester Le Street (53 Front Street)

Agent replied · 16 April 2026

Thank you so much for your lovely review! We really appreciate your kind words and recommendation. It’s been an absolute pleasure supporting you, and your feedback means the world to our whole team. Thank you again, your 10 stars made our day! ✨

5/5

Google

Thank you so much to all the team at Chester le Street for selling my late father’s home. In particular James who gave the initial valuation and to Julia who was always so friendly and helpful (nothing was too much trouble). We would not hesitate to use Your Move for buying and selling in the future.

Shirley · 16 February 2026 · Your Move Chris Stonock Chester Le Street (53 Front Street)

Agent replied · 16 April 2026

Thank you so much for taking the time to leave such a kind and meaningful review. We’re truly honoured to have helped with the sale of your late father’s home. James and Julia will be delighted to hear your lovely words, they both take great pride in supporting clients with care and professionalism. Thank you again for your trust, and we wish you all the very best for the future.

5/5

Google

The Team at Your Move in Chester Le Street were brilliant. It was a stressful move and Sharon did all she could to help, she was always supportive. Joanne and Julia were fantastic, they were calm and helpful, always ringing back when they said they would. I would definitely recommend using Your Move (particularly Chester Le Street).

Diane · 16 February 2026 · Your Move Chris Stonock Chester Le Street (53 Front Street)

Agent replied · 16 April 2026

Thank you so much for your wonderful review. We’re really pleased we could support you through what can be a stressful time. Sharon, Joanne and Julia will be absolutely delighted to hear your kind words, they all work incredibly hard to make the process as smooth and supportive as possible. Thank you for your recommendation, it truly means a lot to the whole Chester-le-Street team.

5/5

Google

Great experience throughout the process. Joanne, Annaleigh, Maddy and James always ready to help.

Graham · 16 February 2026 · Your Move Chris Stonock Durham (89)

Agent replied · 16 April 2026

Thank you for the lovely review!

5/5

Google

Maddy, Angela, Joanne and Annaleigh were so helpful and informative for me and my husband moving house. Thank you very much for being so professional

Ruth · 16 February 2026 · Your Move Chris Stonock Durham (89)

Agent replied · 16 April 2026

Thank you for the kind review!

5/5

Google

Thank you to Joanne Montgomery, Maddy, Annaleigh, or Angela for their helpful work in managing my property.

Thanh · 16 February 2026 · Your Move Chris Stonock Durham (89)

Agent replied · 16 April 2026

Thank you for the lovely review!

5/5

Google

The team were amazing!!! Everything was so clear and well planned out for me and my husband. Maddy and the team were so supportive, professional and kind making the whole process so much easier. Thanks again guys!!!

Annabel · 16 February 2026 · Your Move Chris Stonock Durham (89)

Agent replied · 16 April 2026

Thank you for the lovely review. We are so happy to have helped you!

5/5

Google

Moving homes can be a stressful time so finding the right Estate Agent is important. Renting via Your Move has been a pleasant experience, Joanne matched us with the right property on our first day of viewings! Both Joanne and Maddie were helpful and fiendly throughout the process. Thank you guys 🙂 …

Evija · 16 February 2026 · Your Move Chris Stonock Durham (89)

Agent replied · 16 April 2026

Thank you for the lovely review. We are so happy to have helped you move!

5/5

Google

Great experience throughout the process. Joanne, Annaleigh, Maddy and James always ready to help.

Graham · 13 February 2026 · Your Move Durham

Agent replied · 13 April 2026

Thank you for the lovely review!

5/5

Google

Maddy, Angela, Joanne and Annaleigh were so helpful and informative for me and my husband moving house. Thank you very much for being so professional

Ruth · 13 February 2026 · Your Move Durham

Agent replied · 13 April 2026

Thank you for the kind review!

5/5

Google

The team were amazing!!! Everything was so clear and well planned out for me and my husband. Maddy and the team were so supportive, professional and kind making the whole process so much easier. Thanks again guys!!!

Annabel · 13 February 2026 · Your Move Durham

Agent replied · 13 April 2026

Thank you for the lovely review. We are so happy to have helped you!

5/5

Google

Thank you to Joanne Montgomery, Maddy, Annaleigh, or Angela for their helpful work in managing my property.

Thanh · 13 February 2026 · Your Move Durham

Agent replied · 13 April 2026

Thank you for the lovely review!

5/5

Google

First time using Your Move. James was friendly and gave a realistic valuation. Once we decided to use Your Move, he arranged the photos on the same day which was great. Then, the house went up online very quickly. Found a buyer within a month. Maddy and Annaleigh during the sales were great at communication. Your Move also offer different payment options which I liked and they also had a sale progression person chasing between seller and the buyer. After using other estate agents in the past, I would highly recommend this estate agent.

Aye · 13 February 2026 · Your Move Durham

Agent replied · 13 April 2026

Thank you for the wonderful review we are so grateful for the feedback and would be happy to help again in the future!

5/5

Google

Great service from start to finish. The team were responsive, proactive, and communicated clearly throughout the purchase. Everything you’d expect from a good estate agent, and more. I’d happily use them again in the future.

Martin · 13 February 2026 · Your Move Sunderland

Agent replied · 13 April 2026

Thank you so much for the kind review Martin. We’re really pleased to hear you felt well supported throughout the process and that our communication and service met your expectations. It was a pleasure working with you, and we’d be delighted to help again in the future. All the best from us all! Sam😊 …

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.

Trusted Agent Awards winners in one year, the group and its branches: 2025.

Trusted Agent Awards by year, 2025

Source: Trusted Agent Awards winners lists, as published, linked by year.

EA Masters

Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.

EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.

EA Masters by year, 2018 to 2025

Source: EA Masters winners lists, as published, linked by year.

Want Your Move to help?

Send Your Move a message.

What do you need help with?

Your Move will use your details to contact you about this. See our privacy notice.

Questions about Your Move Chris Stonock

Which Your Move Chris Stonock office has the most reviews?

Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.

Where are the Your Move Chris Stonock offices?

The 24 Your Move Chris Stonock offices, by town:

Has Your Move Chris Stonock won any awards?

Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent